Team Leader (Supported Living)
Location: Twickenham(with travel across the local area as required)
Hours: Full Time (shift-based, including on-call duties)
Annual Leave: 28 days including Bank Holiday (/pro rata)
Remuneration: £14.10p/h
Abacus Care & Support is a growing and values-led Supported Living provider, working alongside adults with learning disabilities, autism, mental health conditions, behaviors that may be deemed challenging, and a range of diagnoses and presentations.
Our approach is built around person-centred, compassionate and ambitious support, ensuring that every individual is treated with dignity, respect and encouragement to achieve their goals. We pride ourselves on creating safe, inclusive environments where people can thrive, develop independence and build meaningful connections within their community.
We’re looking for a motivated and compassionate Team Leader to play a key role in delivering high-quality care while leading and developing a team of Support Workers.
This is an exciting opportunity to join a growing organisation and help shape the development of services, with the People we Support at the heart of everything we do.
What you’ll do:
This role combines hands-on support with leadership and coordination responsibilities, ensuring the delivery of safe, consistent and person-centred care.
You will:
- Lead and support your team to deliver high-quality, individualised care in line with support plans, needs and preferences
- Oversee day-to-day service delivery, ensuring care provision runs smoothly and effectively
- Ensure support plans, risk assessments and records are accurate, up to date and reflective of the People we Support’s needs
- Promote independence, wellbeing and positive risk-taking, helping the People we Support to achieve their personal goals
- Support with aspects of daily living where required, including personal care, health needs and life skills development
- Encourage participation in social, leisure and work opportunities within the community
- Act as a positive role model, demonstrating best practice and leading by example
As a Team Leader, you will also:
- Coordinate and delegate tasks across your team to ensure consistent delivery of care
- Support staff development through coaching, supervision and training
- Assist with induction of new staff and contribute to team meetings and planning
- Communicate effectively with colleagues, families and external professionals
- Respond to incidents, concerns and safeguarding matters in line with policy and procedures
You will play a key role in quality assurance and compliance, including:
- Supporting audits, record keeping and reporting requirements
- Ensuring compliance with CQC standards and organisational policies
- Monitoring performance and contributing to continuous improvement of the service
- Supporting the service to meet KPIs, inspections and quality standards
What we’re looking for:
- Experience working in supported living, residential care or similar environments
- Experience leading, supervising or coordinating care teams
- Strong understanding of person-centred care and safeguarding practices
- Knowledge of CQC standards and regulatory requirements
- Excellent communication and interpersonal skills
- A proactive, organised and solution-focused approach
- A compassionate, positive and values-driven mindset
- A Level 3 qualification in Adult Care (or willingness to work towards further qualifications) would be advantageous.
We are committed to an inclusive recruitment process and are happy to make reasonable adjustments at any stage. If you require any support, such as flexible interview timings due to additional needs, neurodiversity, or personal commitments, please let our Talent Acquisition team know.
Join Abacus Care & Support and be part of a team that is committed to making a genuine difference, supporting people to live independently, confidently and with purpose.
Job Type: Full-time
Pay: £14.10 per hour
Application question(s):
- You must possess an immigration status that allows you to work freely in the UK without tying your visa to a specific company or education provider. We are unable to offer any current or future sponsorship with this role. Please detail your right to work status.
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
