Bp recruitment Work, Jobs (with Salaries)

Customer Support Analyst
PageUp People —London
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
2d
Operations Transport Manager
Oxalis Logistics —London
- £42,000 - £52,000 a year
- Full-time
- Driving
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Partnership & Policy Support Officer
Barnsley Metropolitan Borough Council —Barnsley
- £31,537 - £34,434 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Leadership
- Employee discount
3h
Mobility, Client Services, Senior Advisor
bp —Sunbury
- Full-time
- Hybrid work
- Travel
- In-person
- Relocation assistance
Retail Store Manager
bp Retail —Datchet
- £38,298 a year
- Full-time
- Café
- Annual leave
- Employee assistance programme
Care Coordinator
DMC Healthcare —London
- £26,000 - £27,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Analysis skills
Quick apply
8d
Procurement Support (Castrol)
bp —Reading
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Relocation assistance
6d
Health care assistant
Haddenham Medical Cente —Haddenham
- £13 - £14 an hour
- Part-time
- Microsoft Outlook
- IT
- In-person
- Free parking
- Sick pay
Quick apply
HR Business Partner - Manufacturing & Supply Chain & Finance
Asahi UK —Woking
- Full-time
- Microsoft Outlook
- Microsoft Office
- Travel
OTM - WEST LONDON
Oxalis Logistics UK —London
- £42,000 - £46,000 a year
- Full-time
- Employee assistance programme
- Life insurance
Dev Ops Lead – Virtual Assistant and Automation
bp —Sunbury
- Full-time
- Remote
- Azure
- DevOps
- Java
- Relocation assistance
10d
Assistant Store Manager
bp Retail —Chester-le-Street
- £31,421 a year
- Full-time
- Leadership
- Café
- Annual leave
- Employee assistance programme
EMEA Commercial Finance Operations Continuous Improvement Leader
Eaton —Slough
- Engineering
- Bachelor's degree
- Continuous improvement
- Flexible schedule
8d
Founding HR BP (Post-M&A)
Dwelly —London
- English
- Travel
- Leadership
Care Navigator - Administrator
DMC Healthcare —London
- £25,000 - £26,000 a year
- Full-time
- Microsoft Outlook
- Patient care
- IT
Quick apply
8d
Personal Care Assistant / Support Worker
UKCIL —Broadstairs
- £15.00 - £15.71 an hour
- Annual leave
Consultant: Digital Services Sales
Ricoh —Town
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Legal Operations Lead
bp —London
- Full-time
- Analysis skills
- No degree
- In-person
- Relocation assistance
18h
Relationship Executive
IAG Loyalty —London
- Full-time
15h
Operations Automation Specialist
bp —Sunbury
- Full-time
- Hybrid work
- Data analysis skills
- Presentation skills
- No degree
- Relocation assistance
1d

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Customer Support Analyst

PageUp People -
London

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Job details

Full-time
2 days ago

Benefits

Additional leave
Cycle to work scheme
Paid volunteer time

Qualifications

Jira
Customer service
Salesforce
Zendesk
SaaS
Communication skills
Help desk

Full job description

Support Analyst

About Us

PageUp Europe Talent Acquisition Suite empowers some of the world's most progressive and influential brands to attract, retain, and onboard a talented and diverse workforce. We empower our clients to become their own greatest success stories through first-class collaboration, communication, and the sharing of expertise.

We have grown rapidly to become a leader in talent management software, and we’re now part of PageUp with offices in the UK, Ireland, the US, Australia, and the Philippines. We currently work with clients across the globe, including leading organisations such as British Airways, DHL Supply Chain, BP Retail, and Five Guys, just to name a few.

The Role

We are looking for a full-time Customer Support Analyst to join our team. You’ll be at the centre of our client support by providing advice and implementing solutions for our bespoke Applicant Tracking Software and Recruitment Marketing SaaS products by PageUp Clinch.

Location: Remote, with occasional time in our London office. (London WC2A 1HP, UK)
Hours & Shift Pattern: 3 weeks working 8:00 AM to 4:30 PM, 1 week working 10:00 AM to 6:30 PM

Key Responsibilities

Troubleshoot and resolve helpdesk requests via Zendesk. Track and update issues, ensuring proper recording, documentation, and closure.
Make clients feel valued by taking ownership of their problems, following up, and communicating progress in a timely manner.
Configure software changes for our bespoke applicant tracking software.
Implement changes and improvements to our clients' custom careers websites.
Recommend improvements to processes and technical environments both internally and for clients.
Create technical documents and guides for our clients and colleagues on a regular basis.

Your Experience

Experience using Zendesk is preferred. However, we also strongly welcome candidates with experience using any helpdesk or ticketing system (e.g., Freshdesk, Jira, Salesforce).
Experience in a SaaS, customer service, client support, or helpdesk role is highly beneficial.
A keen interest in IT and technology.
A natural problem solver with great attention to detail.
You strive to deliver impeccable service in a friendly and professional manner, utilising great written and verbal communication skills.

This is a career development opportunity. If you thrive on learning, have plenty of initiative, and possess a curious mind, then working at PageUp is for you.

Life at PageUp

At PageUp, we believe that great companies start with great people. That’s why we’ve built a suite of highly configurable HR technology solutions that make recruiting, onboarding, and retaining top talent simple. From our entrepreneurial beginnings in Melbourne, we’ve grown into a global organisation. Following our acquisition by EQT, we’re in an exciting growth and transformation phase bringing fresh opportunities to scale our ambitious plans.

We want to create space for you to do your best work:

Flexible Working: We support flexible working arrangements that fit your individual lifestyle.
Additional Leave: Enjoy extra time off, including "awesome days" and volunteer leave.
Comprehensive Benefits: We offer a competitive salary, generous paid parental leave, a nursery discount scheme, cycle to work, wellness benefits, and a bunch of other good stuff.

Equal Opportunity at PageUp

We are an equal-opportunity employer and value diversity, equality, inclusion, and belonging at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or genetic information.

At PageUp group, we encourage people of all backgrounds and abilities to apply. Building diverse teams is the foundation of our success, so if you think you have what it takes, but don't necessarily meet every single criteria on the job description, please still reach out. We'd love to have a chat and see how you could add value to the team.

Work Location: Hybrid remote in London WC2A 1HP

Apply Now

Refine Your Search

bp recruitment jobs

Customer Support Analyst

Operations Transport Manager

Partnership & Policy Support Officer

Mobility, Client Services, Senior Advisor

Retail Store Manager

Care Coordinator

Procurement Support (Castrol)

Health care assistant

HR Business Partner - Manufacturing & Supply Chain & Finance

OTM - WEST LONDON

Dev Ops Lead – Virtual Assistant and Automation

Assistant Store Manager

EMEA Commercial Finance Operations Continuous Improvement Leader

Founding HR BP (Post-M&A)

Care Navigator - Administrator

Personal Care Assistant / Support Worker

Consultant: Digital Services Sales

Legal Operations Lead

Relationship Executive

Operations Automation Specialist

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