Centre people Work, Jobs (with Salaries)

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Equiniti —Cardiff
- Full-time
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- Customer service
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- Annual leave
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Recreation Assistant
GLL —Teddington
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Holland & Barrett —Wandsworth
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- Store discount
- Annual leave
17h
Test Centre Administrator (Rhyl, Clwyd UK) (24986)
Pearson —Rhyl
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- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
14d
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Patient Liaison & Executive Assistant (Part-Time)
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Library Assistant, Institute of Education Library (UCL Applicants Only)
University College London —London
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Mail Sorter - Truro Mail Centre
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Assistant Ambulance Practitioner (Apprentice)
London Ambulance Service NHS Trust —London
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- Full-time
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- Annual leave
2d
Supreme Courts Support Grade Assistant
Scottish Courts and Tribunals Service —Glasgow
- £27,507 a year
- Full-time
- Annual leave
- Employee discount
6d

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Apprenticeship Onboarding Officer

QA Limited -
Remote

Apply Now

Job details

Apprenticeship

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Customer service
AI
Communication skills
Office experience

Full job description

All Locations

All Locations:

Home Based, London or Birmingham, Swindon

Vacancy Type

Vacancy Type

Permanent

Business Area

Business Area

Function

Function

Operations

About The Role

Apprenticeship Onboarding Officer

Location: Home Based with required travel to QA centres

No of Positions: 4

Your Role:

As an onboarding officer, you will be responsible for onboarding apprentices on to their chosen Apprenticeship.
Your primary focus is to successfully enrol our learners on to their apprenticeship programme in line with operational KPI’s and SLA’s whilst maintaining a high level of accuracy, quality and attention to detail.

Key Responsibilities:

Manage a caseload of learners and guide each of them through the onboarding process from application to start date.
Conduct enrolment calls with eligible learners and their employers.
Explain the Apprenticeship journey in a learner-centric manner, providing the right level of information and clearly set expectations of what is required whilst on programme.
Timely and successful completion and submission of all required documentation or information in-line with regulations and governance.
Demonstrate a high level of accuracy in submitting learner data to minimise compliance issues, meaning a high ‘first time right rate’.
Ensure a first-class onboarding experience is delivered to Learners, Line Managers, and other internal stakeholders at all levels.
Escalate risks to the Operations Team leader to ensure appropriate action is taken to mitigate them.
Maintain strong relationships with sales teams, ensuring clear and regular communication and collaboration.

Your Experience and Skills:

Working to defined deadlines where high levels of accuracy are required.
Experience working within an office environment or customer service role dealing with internal and external stakeholders
Experience of working in Apprenticeships or Education (Desired)
Able to work under pressure whilst maintaining professionalism, attention to detail and accuracy

About Us

Wellbeing & benefits

Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including:

27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays
Holiday Buying scheme
Medicash plan, Wellhub, Cycle to Work scheme
Private Medical Insurance at corporate rates
Employee Assistance Programme
Employee Discounts Benefit Hub
3 Development days
2 Charity days per year
Pension Scheme
Early Friday Finish at 4pm

Personal growth
Learning and opportunity is at the core of what we do - and that applies to you too!
You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Orperhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.

Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity.

As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.

A little about QA
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.

Our Mission:
We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning.

You can find out more about us at https://www.qa.com/about/careers/

Apply Now

Refine Your Search

centre people jobs

Apprenticeship Onboarding Officer

Test Centre Associate - Stirling

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Store Colleague

Service Co-ordinator

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Retail Assistant

Test Centre Administrator (Rhyl, Clwyd UK) (24986)

Customer Services Associate

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Mail Sorter - Truro Mail Centre

Assistant Ambulance Practitioner (Apprentice)

Supreme Courts Support Grade Assistant

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