Client services Work, Jobs (with Salaries)

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Virtual Care Caller
Alcove —Remote
- £18,928 a year
- Overtime
- Remote
- Bilingual
- CRM software
- Spanish
- Work from home
Quick apply
14h
Online Customer Service
CDRUS LTD —Remote
- From £24,420 a year
- Full-time
- Remote
- Spanish
- Sales
- English
Quick apply
Client Relationship Manager
Aspens —Remote
- £60,000 - £65,000 a year
- Full-time
- Remote
- Sales
- Presentation skills
- Communication skills
- Annual leave
15h
Help to Claim Universal Credit Advisers
Citizen's Advice Hull and East Riding —Kingston upon Hull
- £27,111 - £28,610 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
12d
Customer Success Advisor - APAC (Remote - Work from Anywhere)
Xapo Bank —Gibraltar
- Full-time
- Remote
- English
- Banking
- Annual leave
Quick apply
Part Time Sales Advisor
Kinly —Remote
- £29,000 a year
- Part-time
- Remote
- Customer service
- IT
- Communication skills
Quick apply
Assistance Team Leader
International Medical Group —Remote
- £31,500 - £35,000 a year
- Full-time
- Remote
- Management
- Continuous improvement
- Leadership
Visa Documentation Agent
TLScontact UK —London
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
4d
Travel Consultant
Trailfinders —Edinburgh
- £44,000 - £49,000 a year
- Sales
3d
Reservations Agent Day
DiamondAir International Ltd —London
- £28,500 - £30,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Appointment Setter
Stratex systems ltd —Remote
- £24,420.00 - £200,503.45 a year
- Remote
- CRM software
- Sales
- Customer service
- Work from home
- Flexible schedule
Quick apply
11d
TR Processor
Scout Clinical —Remote
- £27,000 - £30,000 a year
- Temporary
- Remote
- Hospitality
- Spanish
- Microsoft Excel
Quick apply
Protection Adviser
Kalon Financial —Remote
- Up to £170,000 a year
- Part-time
- Remote
- Customer service
- No experience needed
- Analysis skills
- Flexitime
- Work from home
Quick apply
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Client Services Co-ordinator
City and County Healthcare Group Ltd —London
- £24,780 a year
- Full-time
- Remote
- Sales
- Customer service
- Business development
4d
Background Investigator
CertiK —Remote
- £60,000 - £100,000 a year
- Full-time
- Remote
- Customer service
- English
- Communication skills
- Annual leave
Quick apply
Client Services Manager
PDSA —Derby
- £30,830 - £36,443 a year
- Part-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
Associate, Client Services - Nordic Languages Speaker (2027 Start)
Third Bridge —London
- £40,000 - £68,000 a year
- Sales
- Computer networking
- Leadership
Associate, Client Services (2027 Start)
Third Bridge —London
- £40,000 - £68,000 a year
- Sales
- Computer networking
- Leadership
Product Sales Executive (Revolut People)
Revolut —Remote
- £14,600 a month
- Remote
- Sales
- Human resources
- Communication skills

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Virtual Care Caller

Alcove -
Remote

Quick apply

Job details

Part-time
£18,928 a year
14 hours ago

Benefits

Work from home

Qualifications

Bilingual
CRM software
Spanish
English
Data entry
Phone etiquette

Full job description

Job Title: Virtual Care Caller
Location: Fully Remote (work from home)
Hours: 28 hours per week, Mon-Sun, 7am-9pm, with options for overtime
Company: Alcove – Help us keep people safer and better connected by using digital technology.

Alcove

Alcove Group is a market leader in assisted care assisted technology, using connected, smart technologies to keep our service users safe and better connected whilst allowing them to remain independent in their home.

We specialise in delivering connected care technology, virtual care, ARC & responder services for local authorities, the NHS, housing associations and sheltered accommodation providers across the country. We are the market leader in data led, digital connected care technology in the UK and are scaling rapidly.

Purpose of the Role

To provide welfare, medication and befriending calls to vulnerable clients, ensuring wellbeing is monitored and concerns escalated appropriately.

Key Outcomes

Consistent, timely welfare checks.
Accurate logging of every interaction.
Reduced isolation and improved client wellbeing.

Core Responsibilities

Conduct scheduled medication, welfare and befriending calls.
Record all calls in CRM systems accurately.
Update CRM with important customer info.
Communicate with families, carers and professionals.
Escalate issues to Shift Leads where necessary.

Skills, Knowledge & Behaviours

Warm, empathetic communication style.
High accuracy and attention to detail.
Comfortable using technology and remote tools.
Sensitive to emotional and safeguarding concerns.

Role Requirements

Monday-Sunday rota-based working, including bank holidays and evenings.
Experience in care settings or mental health support is beneficial but not essential.

Safeguarding

We are committed to safeguarding and promoting the welfare of vulnerable adults. All roles at Alcove involve a responsibility to protect and support the people we work with, and we expect all colleagues to share this commitment. As part of our safer recruitment practices, all successful candidates will be required to undergo strict vetting procedures and safeguarding checks, including but is not limited to: DBS checks, qualification checks, reference checks and driver checks.

Equal Opportunities

We are an equal opportunities employer. All suitably qualified applicants are encouraged to apply.

Job Type: Part-time

Pay: £18,928.00 per year

Benefits:

Work from home

Application question(s):

Why would you like to work for Alcove?

Experience:

CRM software: 1 year (preferred)
care or mental health: 1 year (preferred)

Work Location: Remote

Quick apply

Refine Your Search

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Virtual Care Caller

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I want to receive the latest job alerts for client services

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