Connections recruitment Work, Jobs (with Salaries)

Scheduler
IQVIA —Reading
- Full-time
- Remote
- Communication skills
- Time management
- Annual leave
- Work from home
Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Customer Service Opportunities
Southeastern Railway —Tonbridge
- £26,844 - £29,156 a year
- Weekend availability
- Communication skills
- Annual leave
Quick apply
Online English Teacher -eHELLO
Meridian ESL —Remote
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- Part-time
- Remote
- English
- Experience working with children
- Bachelor's degree
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WordPress Developer – Commercial Internships
Event Fusion Recruit —Remote
- £12.71 an hour
- Remote
- English
- Internship
- HTML
- Flexitime
- Work from home
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Junior Data/Account Management Analyst (Excel, Data Analysis & Reporting)
Marsh —Norwich
- Full-time
- Hybrid work
- Analysis skills
13d
General Support Operative
PepsiCo —Coventry
- £28,711.09 a year
- 12 hour shift
- Leadership
- Store discount
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Senior Talent Acquisition Partner
LSL Property Services —Kettering
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Counsellor (Remote)
Telus Health —Glasgow
- Full-time
- Remote
- Microsoft Outlook
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- Annual leave
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Partnerships Development & Account Executive
Professional Development Group —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Business development
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- Annual leave
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Quick apply
3d
Business Development & Personal Leadership Professional (Remote)
RiseBeyond.Today —Remote
- £50,000 - £200,000 a year
- Part-time
- Remote
- CRM software
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Quick apply
11d
Virtual Key Account Manager
IQVIA —London
- Full-time
- Remote
- Work from home
- Employee discount
Customer Experience Associate (FinTech)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Virtual Dental Key Account Manager
IQVIA —London
- Full-time
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- CRM software
- Computer literacy
- No degree
- Work from home
- Employee discount
Head of Recruitment and Retention
EMJ —London
- £70,000 - £75,000 a year
- Monday to Friday
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Quick apply
Clinical Coding Administrator
IQVIA —London
- Part-time
- Remote
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- Work from home
3d
Customer Services Officer
The Scottish Government —Edinburgh
- Full-time
- Research
- Presentation skills
- Front desk
12d
Justice Worker Bail Support (Pilot) - Fife
Sacro —Fife
- £29,402 - £32,546 a year
- Travel
- Communication skills
- Annual leave
- Sick pay
2d
Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Heritage Researcher
OneRen —Paisley
- £17.12 - £17.84 an hour
- Research
10d

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Scheduler

IQVIA -
Reading

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Work from home
Private medical insurance
Employee discount
Gym membership

Qualifications

Care record keeping
Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Patient appointment coordination
Patient service
Appointment booking and call handling
Customer support
Patient record updating
Managing patient records
Communication skills
Time management

Full job description

Reading, United Kingdom | Full time | Home-based | R1557960

Scheduler – Patient Engagement Services

Fixed Term Contract (maternity cover)
Remote (ideally located near to Reading, Berkshire but not essential)

About the Role:
We are seeking a dedicated Scheduler to join our team. The Scheduler will play a crucial role in managing patient onboarding and coordination within the Patient Support Programme (PSP) for our client. This position involves processing referrals, creating patient records within the CRM, conducting welcome calls, allocating patients to nurses, and handling telephone queries to ensure a seamless patient experience.

Key Responsibilities:

Referral Management: Receive and process patient referrals from healthcare professionals within one business day of receipt. Validate referral details and ensure compliance with programme requirements.
Patient Record Creation: Accurately create and maintain patient records within the CRM. Ensure all personal and clinical information is correctly documented.
Welcome Call: Conduct a welcome call within two business days of referral. Introduce the patient to the programme, explain the service, and confirm consent. Provide guidance on next steps and answer initial questions.
Allocation to Nurse: Assign patients to appropriate Nurse Advisors based on location and availability. Schedule initial appointments and confirm with both patient and nurse.
Telephone Query Handling: Act as the first point of contact for patient and healthcare professional queries. Resolve issues promptly or escalate to the relevant team member.
Compliance & Documentation: Adhere to data protection and confidentiality standards. Ensure all interactions are logged accurately in the system. Report all adverse events as per Client's requirements.

What Will You Bring?

Strong organisational and time-management skills.
Excellent communication skills (verbal and written).
Ability to work under pressure and meet deadlines.
Customer service orientation with empathy and professionalism.

Why Join Us?

A growth-focused environment that supports career development.
Annual paid holiday, opportunity to buy extra 5 days annual leave
Private healthcare (BUPA)
Flexible benefits including dental and wellbeing schemes, competitive pension scheme, Life Assurance, Group Income Protection, Personal Accident Insurance and more!
Online wellbeing support available 24 hours a day, 7 days a week, 365 days a year
Other benefits at corporate rates such as: gym memberships, access to 100s of restaurant/store discounts

Apply now to join our team and make a difference in patients' lives.

Please note: Sponsorship is not available for this opportunity.

#LI-DNI

#LI-CES

#LI-LK1

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Where you'll work

Home-based

You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role.

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.

Apply Now

Refine Your Search

connections recruitment jobs

Scheduler

Customer Service Host - T2

Customer Service Opportunities

Online English Teacher -eHELLO

WordPress Developer – Commercial Internships

Junior Data/Account Management Analyst (Excel, Data Analysis & Reporting)

General Support Operative

Senior Talent Acquisition Partner

Counsellor (Remote)

Partnerships Development & Account Executive

Business Development & Personal Leadership Professional (Remote)

Virtual Key Account Manager

Customer Experience Associate (FinTech)

Virtual Dental Key Account Manager

Head of Recruitment and Retention

Clinical Coding Administrator

Customer Services Officer

Justice Worker Bail Support (Pilot) - Fife

Customer Service Host

Heritage Researcher

I want to receive the latest job alerts for connections recruitment

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