Responsibilities
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Lead the IT Management Team to deliver ONRs strategy, ensuring teams, suppliers, technology and processes are effective, appropriately resourced and provide value.
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Set and deliver IT and digital strategy, plans, policies, programmes and operating approaches to meet business objectives.
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Ensure the security, integrity and resilience of ONRs information systems, communications, equipment, data, back-up and disaster recovery arrangements.
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Maintain the right balance of in-house and outsourced services, building effective strategic relationships with suppliers and stakeholders to support ONRs objectives.
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Build organisational capability through leadership, coaching, succession planning and effective deployment of resources across the IT Directorate.
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Support the organisation through business partnering, collaboration, governance and operational efficiency, working with the Senior Leadership Team (SLT) to identify issues and agree action.
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Promote an inclusive and respectful culture by modelling inclusive behaviours, valuing diverse perspectives, addressing non-inclusive behaviour and fostering fairness and belonging.
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Ensure staff comply with key policies, procedures, guidance and mandatory training, and role model health, safety and wellbeing through visible leadership and commitment to ONRs safety culture.
Accountabilities
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As a member of SLT, and through attendance at Board and committees as required, you will contribute to ONRs enterprise leadership to ensure effective governance and strategic direction informed by ONRs operating environment.
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Lead and support change to optimise operations and improve value for money.
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Ensure the team delivers high-quality functional and cross-functional service aligned to ONRs principles and culture.
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Set IT team goals aligned to business priorities.
Person Specification
Essential Qualifications
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Postgraduate degree (or equivalent) in Information Technology / Computer Science or a related discipline or the equivalent professional experience within this field.
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Chartered membership of a relevant, recognised professional body
Essential skills and experience
Leadership:
A seasoned technology and IT leader with extensive experience operating at a senior level, contributing effectively to organisational direction as part of a leadership team. Brings strong leadership capability aligned to core values, with a proven ability to manage, influence, and develop teams by fostering a high-performance environment that offers both support and challenge.
Technical Expertise:
Extensive experience in strategic planning and the successful delivery of IT initiatives, combined with strong expertise in managing outsourced technology providers. Possesses broad knowledge of IT systems and software, with the capability to oversee end‑to‑end technology operations. Highly experienced across the full software development lifecycle and best practices, with a proven ability to simplify complex challenges and drive clear, effective solutions.
Stakeholder Engagement:
Extensive experience in developing and maintaining strong relationships with senior stakeholders, with a proven ability to influence and build credibility with colleagues, external partners, and leadership teams. Demonstrates consistent success in fostering trusted, collaborative relationships that support effective decision-making and organisational outcomes.
Communication:
Ability to communicate complex concepts concisely with maturity, gravitas and presence with high levels of emotional intelligence.
Transformation and Change:
Demonstrates strong ability to lead and develop IT teams through continuous improvement and transformational change, with proven success in delivering infrastructure and software development projects. Consistently achieves enhanced organisational performance while fostering innovation and effectively navigating change.
Judgement and Decision Making:
Demonstrates strong decision-making capabilities by leveraging subject matter expertise and evidence to provide clear recommendations to the CEO, Board, and committees. Brings a logical, purposeful approach with high motivation, resilience, and a positive attitude, maintaining composure and sound judgement under pressure. Acts as a trusted advisor and collaborative team player, committed to serving the public interest.
