Profiles recruitment Work, Jobs (with Salaries)

Customer Service Advisor
Fife Council —Fife
- £26,786.83 - £29,170.80 a year
- Full-time
- Remote
- Customer service
- Administrative experience
- Travel
- Employee discount
2d
Regional Support Officer – East Central Region
RABI —Remote
- £34,630 a year
- Full-time
- Remote
- Travel
- IT
- Communication skills
Bus Station Central Utility Officer
TfGM —Manchester
- £31,762 - £36,093 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
5d
Organised Immigration Crime (OIC) Investigator
National Crime Agency —Gillingham
- £4,379 a month
- Overtime
- Hybrid work
- English
- Analysis skills
- Presentation skills
- Annual leave
6d
Global Officer (Recruitment)
University of Portsmouth —Portsmouth
- £35,608 - £39,906 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
14d
Investigation Officer
Peabody —London
- £44,419 a year
- Hybrid work
- Analysis skills
- Travel
- IT
- Annual leave
12d
Recruitment Supervisor
Warwickshire Police —Leek Wootton
- £33,603 - £39,276 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Deputy Director - People & Inclusion - 35969
Environment Agency —Birmingham
- £81,000 a year
- Full-time
- Presentation skills
- Human resources
- HTML
- Flexible schedule
9d
Electoral Services Assistant
BCP Council —Bournemouth
- £30,518 a year
- Full-time
- Hybrid work
- English
- Communication skills
8d
Senior Talent Acquisition Partner
LSL Property Services —Remote
- Full-time
- Remote
- Continuous improvement
- Organisational skills
5d
Partnerships Officer Community Safety
Tamworth Borough Council —Tamworth
- £31,022 - £33,699 a year
- Full-time
- Remote
- English
7d
Process Assistant - Recruitment
Sopra Steria —Newport
- £26,298 a year
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Recruitment Manager, Performance & Business Support Team
Ministry of Justice —Leeds
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- IT
- Annual leave
- Employee discount
8d
OCC Communications Officer
Warwickshire Police —Warwick
- £36,505 a year
- 12 hour shift
- Free parking
- Annual leave
Recruitment and Operations Administrator - Worklink - 107737 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £32,595 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Microsoft Office
- Annual leave
- Sick pay
7d
DriveSafe Customer Support Officer
TfGM —Manchester
- £29,836 - £31,762 a year
- Full-time
- Hybrid work
- Customer service
- Data analysis skills
- Communication skills
- Annual leave
2d
Universal Credit Job Centre - EO Recruitment Consultant Role - London
Department for Work and Pensions —Westminster
- £37,016 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
8d
Case Reviewer (Cardiff)
OFGEM —Cardiff
- £26,694 - £31,853 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Flexible schedule
6d
Quality Specialist
The Quality Assurance Agency for Higher Education —Remote
- £41,310 - £52,020 a year
- Full-time
- Remote
- Travel
Quick apply
7d
Customer Service Assistant - Platforms - Coventry - Talent Bank
Avanti West Coast —Coventry
- £33,012 a year
- Part-time
- Travel
10d

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Customer Service Advisor

Fife Council -
Fife

Apply Now

Job details

Full-time
£26,786.83 - £29,170.80 a year
2 days ago

Benefits

Employee discount

Qualifications

Customer service
Administrative experience
IT
Communication skills

Full job description

Proposed Interview Date: Week Commencing Monday 10 August 2026

Closing Date: Wednesday 5 August 2026

Contract Type: Permanent

Salary: FC4 £26,786.83 – £29,170.80

Working Pattern: 36 Hours per week

Location: Bankhead, Glenrothes

Supporting Statement

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement .

Job Details

Permanent Position within the Financial, Revenues & Wellbeing section of Customer & Online Services.

These posts are 36 hours per week (full time) with the working hours of Monday – Friday working 8:48 until 17:00.

You will earn a competitive salary of £26,786.83 - £29,170.80, have access to a range of benefits including local and national discounts for supermarkets, restaurants and retail.

The roles are based within the Scottish Welfare Fund team and will be 36 hours per week (full time) with the working hours of Monday – Friday. Once full training has been given, the option of blended working will be available, main office base is Bankhead, Glenrothes. There will be a requirement for some Public Holiday working.

The Scottish Welfare Fund:

This role requires some telephone work, supporting people from a variety of backgrounds who are struggling with daily living essentials such as food and fuel.

This role will involve assessment of grants applications.

This is a Customer Service based role, and the candidate should be customer focused and able to provide excellent customer care.

The Person

You should have experience of providing excellent customer service and good communication skills which include written correspondence and telephone interactions. You should be able to use your own initiative, work independently and as part of a team. Experience in prioritising your own workload and managing your own time whilst having the ability to work under pressure. Have a high level of customer care skills with the ability to respond sensitively to people with a variety of needs. Display a flexible attitude to work and change with a positive, pro-active approach. You must have the ability to use multiple IT systems and have excellent administrative skills.

Further Information

Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile

How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.

Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services

Directorate Information - Council Department information

Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial.

Alternative Formats - Job information can be made available in alternative formats, to make a request please email: [email protected]
AI - We recognise that Artificial Intelligence (AI) is being used by many people when they are applying for jobs and preparing for interview. Candidate guidance on the use of AI in the recruitment process is available here

As a progressive employer, we offer the opportunity to work in this role as a “blended working” arrangement with home-working opportunities and occasional office-working as required. While the significant part of the role can and will be carried out remotely, candidates should be able to travel to and attend office locations in Fife as required.

For further information please contact: Gordon McBeath at [email protected]

Apply Now

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