Work, Jobs in Ealing, England (with Salaries)

Customer Service/Triage Specialist
Workplace Options —London
- £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
12d
Health Care Assistant
West London NHS Trust —Isleworth
- £30,630 - £32,346 a year
- Full-time
1d
Receptionists
TG RAM —Wembley
Support Worker
Consensus —London
- £12.96 - £13.26 an hour
- Full-time
- Employee assistance programme
Quick apply
Enforcement Agent
Bristow and Sutor Group —North West London
- £26,441 - £28,460 a year
- Full-time
- Annual leave
- Flexible schedule
Quick apply
Store Assistant
Aldi —London
- £14.88 - £15.20 an hour
- Day shift
- Customer service
- Annual leave
Cleaning - Cleaning Operative
BidvestNoonan —Richmond
- £14.81 an hour
- Part-time
- English
- Communication skills
Quick apply
Trainee or Certificated Enforcement Agent
High Court Enforcement Group —London
- Up to £60,000 a year
- Weekend availability
- Travel
- Leadership
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
Retail Assistant
Iceland —London
- £11.60 - £12.71 an hour
- Part-time
4d
Sales Assistant
CITY ELECTRICAL FACTORS LTD —London
- £28,715 - £31,000 a year
- Full-time
- Sales
- In-person
- Employee discount
Quick apply
10d
Stock Assistant
Aldi —London
- £14.81 an hour
- Customer service
- Annual leave
- Employee assistance programme
Repairs Administrator
City of Westminster Council —Westminster
- £34,359 - £37,509 a year
- IT
11d
IAPT Gateway Worker
West London NHS Trust —Ealing
- £53,751 - £60,651 a year
- Full-time
9d
Day Support Worker (Supported Housing for Women)
The Connection at St. Martin-in-the-Fields —London
- £30,722 - £35,341 a year
- 8 hour shift
- Hybrid work
- Employee assistance programme
- Sick pay
10d
Front of House Specialist
Sisu Clinic —London
- £27,500 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Store discount
- Employee discount
Quick apply
Office Coordinator
Caterforge —Pinner
- £24,420 - £30,000 a year
- Full-time
- Maintenance
- Administrative experience
- Supervising experience
- Free parking
Quick apply
Sales Assistant
Dunelm —London
- £8.72 - £13.39 an hour
- Heavy lifting
Support Worker
St Mungo's —London
- £34,116 - £38,115 a year
- Full-time
- Communication skills
3d
Personal Assistant
Standard Life —London
- £38,000 - £45,000 a year
- Annual leave
4d
Courier work
Atlas Courier Express UK —West London
- £600 - £1,200 a week
- English

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Customer Service/Triage Specialist

Workplace Options -
London

Quick apply

Job details

Full-time
£27,000 a year
12 days ago

Benefits

Employee mentoring programme
Employee assistance programme
Gym membership
Life insurance

Qualifications

Customer service
Communication skills

Full job description

Who we are:

At Workplace Options (WPO), we deliver human-centric solutions that empower people to thrive personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we’ve partnered with employers, health plans, and insurers to design flexible, forward-thinking programs that evolve alongside today’s changing workforce.

Today, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies. Now part of the TELUS Health family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we’re building healthier, more resilient organizations—one person at a time.

Current Opportunity: Customer Service/Triage Specialist

Remote/Hybrid/Onsite: Must be UK based. Can be remote or hybrid depending on your proximity to our Ealing, London office.
Salary: £27,000 gross per annum plus competitive benefits offering.

What you will do:

Workplace Options have an exciting opportunity for a Customer Service/Triage Specialist to join our Information team in the UK. Our Customer Service/Triage Specialists provide personal and family assistance to members and their families.

Responsibilities:

Triaging client calls to the appropriate department: Counselling, Wellness, Financial and Legal.
Researching and referring clients to various resources in the community depending on the client’s situation.
Cases may involve research on Education-College/Financial Aid, Tutoring Services, Public/Private Schools.
Cases may require locating resources regarding Family Services-Adoption, Parenting Classes, Birthing Classes, Support Groups.
Support provided may be related to Relocation Services-Apartments, Estate Agents, Subsidised Housing, Moving companies.
Calls may be answered with regards to Social Services-Rental Assistance, Utility Assistance, Child Care Subsidy, Housing Subsidy and Financial planning.
Any additional tasks pertinent to the position, as deemed appropriate by management.

Required Skills:

To excel in this role, you will need the following skills:

Strong written and spoken communication skills.
Excellent customer service skills providing the caller with friendly, enthusiastic, and empathetic service.
Proficient in conflict resolution skills.
Ability to organize and prioritize effectively.
Outstanding organizational, relationship-building and interpersonal communication skills

What we offer:

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:

Gym reimbursement, Transport reimbursement, Tuition reimbursement, Permanent health insurance, Life insurance, Mentorship programme, CPD training reimbursement, EAP benefits, Employee exchange programme, Comprehensive training provided for this position.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.

We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.

For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

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Refine Your Search

jobs in Ealing, England

Customer Service/Triage Specialist

Health Care Assistant

Receptionists

Support Worker

Enforcement Agent

Store Assistant

Cleaning - Cleaning Operative

Trainee or Certificated Enforcement Agent

Retail Assistant

Sales Assistant

Stock Assistant

Repairs Administrator

IAPT Gateway Worker

Day Support Worker (Supported Housing for Women)

Front of House Specialist

Office Coordinator

Sales Assistant

Support Worker

Personal Assistant

Courier work

I want to receive the latest job alerts for jobs in Ealing, England

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