Work, Jobs in Wales (with Salaries)

Customer Service Advisor
BRC Jobs —Wales
- £26,942 - £29,942 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Referral programme
Quick apply
10d
Retail Assistant
Iceland —Swansea
- £11.60 - £12.71 an hour
- Part-time
Moving & Handling Practitioner
ivolve Care and Support —Cardiff
- Up to £30,000 a year
- Driving
- Travel
- Annual leave
- Referral programme
Store Assistant
Aldi —Pontypridd
- £13.50 - £14.47 an hour
Employability Officer - Jobs Guarantee
Itecskills —Wales
- £25,000 - £27,000 a year
- Full-time
- Profit sharing
- Annual leave
Quick apply
8d
Royal Mail Delivery Driver - Bridgend CF Delivery Office
Angard Staffing —Bridgend
- £13.69 - £16.44 an hour
- Temporary
Manual Tester
Scrumconnect Consulting —Swansea
- £35,000 a year
- Hybrid work
- Azure
- SQL
- Analysis skills
Estates Ranger
Hedyn —Wales
- £26,652.28 a year
- Full-time
- Customer service
- Annual leave
1d
Warehouse Operative
Amazon.com —Swansea
- Full-time
- Employee discount
Customer Assistant
Lidl —Cardiff
- £13.45 - £14.45 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
8d
Operations Administrator
Bro Myrddin Housing Association —Carmarthen
- £22,840 - £24,823 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
Quick apply
Customer Services Representative
Clynderwen & Cardiganshire Farmers Ltd —Clunderwen
- £27,000 - £31,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Free parking
- Profit sharing
Quick apply
11d
Therapeutic Case Worker for Holistic Hoarding
Holistic Hoarding —Caerphilly
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Service Advisor - Days
Capital on Tap —Cardiff
- £26,500 a year
- Full-time
- Customer service
- Communication skills
Cleaner
Iceland —Caernarfon
- £11.60 - £12.71 an hour
- Part-time
Paint Sprayer
A & M Group —Carmarthen
- £30,000 - £40,000 an hour
- Full-time
- Basic maths
- Maintenance
- Warehouse experience
- Free parking
Quick apply
Barista
Starbucks —Lisvane
- Weekend availability
- Store discount
- Employee assistance programme
Support Worker
Mirus Wales —Cardiff
- £27,381.51 a year
- Full-time
Registration Officer
Rhondda Cynon Taf —Rhondda Cynon Taff
- £28,142 a year
- Part-time
- Communication skills
2d
111 Call Handler
Welsh Ambulance Service University NHS Trust —Cwmbran
- £26,813 - £27,890 a year
- Full-time
- English
- Computer skills
- Communication skills
12d

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Customer Service Advisor

BRC Jobs
Wales

Quick apply

Job details

Full-time
£26,942 - £29,942 a year
10 days ago

Benefits

Referral programme

Qualifications

Customer service
Microsoft Office
IT
NVQ
Communication skills

Full job description

Job Title: Customer Service Advisor
Type: Temporary - 3 months
Location: South Wales
Salary: £26,942 per annum
Hours: Full Time

BRC are working closely with a social housing organisation in South Wales who are looking for a Customer Services Advisor to join their busy Customer Services team.

This is an excellent opportunity for an experienced customer service professional with a background in social housing, contact centres or customer-facing environments. You will act as the first point of contact for customers, delivering an efficient, empathetic and professional service across a range of housing-related enquiries.

Responsibilities:

Acting as the first point of contact via telephone, email, online channels and face-to-face.
Handling enquiries relating to repairs, rents, neighbourhood services and housing management.
Diagnosing and logging repair requests accurately.
Updating customer records and maintaining CRM systems.
Resolving customer queries at the first point of contact wherever possible.
Supporting customers with tenancy, income and ASB-related enquiries.
Carrying out customer satisfaction surveys and outbound calls.
Working collaboratively with internal teams and external contractors.
Providing reception cover, processing payments and handling incoming correspondence.

Requirements:

Previous experience within a customer service or contact centre environment.
Experience dealing with a high volume of customer enquiries.
Knowledge of social housing is desirable.
Strong communication and problem-solving skills.
Good IT skills, including Microsoft Office and CRM or housing management systems.
Ability to work in a fast-paced environment whilst maintaining excellent customer service.
GCSEs (or equivalent) in English and Maths; NVQ Level 2 in Customer Service is desirable.
A DBS check will be required for this role.

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

Quick apply

Refine Your Search

jobs in wales

Customer Service Advisor

Retail Assistant

Moving & Handling Practitioner

Store Assistant

Employability Officer - Jobs Guarantee

Royal Mail Delivery Driver - Bridgend CF Delivery Office

Manual Tester

Estates Ranger

Warehouse Operative

Customer Assistant

Operations Administrator

Customer Services Representative

Therapeutic Case Worker for Holistic Hoarding

Customer Service Advisor - Days

Cleaner

Paint Sprayer

Barista

Support Worker

Registration Officer

111 Call Handler

I want to receive the latest job alerts for jobs in wales

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