Work, Jobs in Wales (with Salaries)

Customer Service Advisor
BRC Jobs —Wales
- £26,942 - £29,942 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Referral programme
Quick apply
Data & Quality Manager
The Wallich —Wales
- £35,996.19 a year
- Full-time
- Hybrid work
Employability Officer - Jobs Guarantee
Itecskills —Wales
- £25,000 - £27,000 a year
- Full-time
- Profit sharing
- Annual leave
Quick apply
Brand Ambassadors – In-Store Food & Drink Sampling - Wales
N2O —Wales
- £105 - £125 a day
- Weekend availability
- In-person
Quick apply
8d
Programme Manager
Denbighshire County Council —Rhuthun
- £52,413 - £54,495 a year
- Full-time
6d
111 Call Handler
Welsh Ambulance Service University NHS Trust —Cwmbran
- £26,813 - £27,890 a year
- Full-time
- English
- Computer skills
- Communication skills
Keyholder
Belstaff —Bridgend
Quick apply
Production Operative
NewPrinces Group —Cardiff
Roof and Gutter Cleaner
Ben's Gutters Commercial Ltd —Cardiff
- £800 - £1,200 a week
- Full-time
- Cleaning
Quick apply
7d
General Porter
Betsi Cadwaladr University Health Board —Bangor
- £26,300 a year
- Weekend availability
5d
Cleaner
TC Facilities Management —Haverfordwest
- £13 an hour
- Employee discount
Support Worker
Priory Group —Abergavenny
1d
Cleaner
Iceland —Llanelli
- £11.60 - £12.71 an hour
- Part-time
Records Manager
Cyngor Sir Ynys Môn / Isle of Anglesey County Council —Llangefni
- £32,061 - £35,412 a year
- Full-time
11d
Filler Operator
NewPrinces Group —Cardiff
Manufacturing Technician
PCI Pharma Services —Tredegar
- Full-time
Retail Cleaner
BidvestNoonan —Swansea
- Part-time
- Annual leave
Quick apply
Retail Assistant
Iceland —Milford Haven
- £11.60 - £12.71 an hour
- Part-time
Warehouse Operative
Hilltop Honey Ltd —Newtown
- Full-time
- Forklift
- Warehouse experience
- In-person
- Free parking
- Life insurance
Quick apply
12d
Sales Associate
Belstaff —Bridgend
Quick apply

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Customer Service Advisor

BRC Jobs
Wales

Quick apply

Job details

Full-time
£26,942 - £29,942 a year

Benefits

Referral programme

Qualifications

Customer service
Microsoft Office
IT
NVQ
Communication skills

Full job description

Job Title: Customer Service Advisor
Type: Temporary - 3 months
Location: South Wales
Salary: £26,942 per annum
Hours: Full Time

BRC are working closely with a social housing organisation in South Wales who are looking for a Customer Services Advisor to join their busy Customer Services team.

This is an excellent opportunity for an experienced customer service professional with a background in social housing, contact centres or customer-facing environments. You will act as the first point of contact for customers, delivering an efficient, empathetic and professional service across a range of housing-related enquiries.

Responsibilities:

Acting as the first point of contact via telephone, email, online channels and face-to-face.
Handling enquiries relating to repairs, rents, neighbourhood services and housing management.
Diagnosing and logging repair requests accurately.
Updating customer records and maintaining CRM systems.
Resolving customer queries at the first point of contact wherever possible.
Supporting customers with tenancy, income and ASB-related enquiries.
Carrying out customer satisfaction surveys and outbound calls.
Working collaboratively with internal teams and external contractors.
Providing reception cover, processing payments and handling incoming correspondence.

Requirements:

Previous experience within a customer service or contact centre environment.
Experience dealing with a high volume of customer enquiries.
Knowledge of social housing is desirable.
Strong communication and problem-solving skills.
Good IT skills, including Microsoft Office and CRM or housing management systems.
Ability to work in a fast-paced environment whilst maintaining excellent customer service.
GCSEs (or equivalent) in English and Maths; NVQ Level 2 in Customer Service is desirable.
A DBS check will be required for this role.

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

Quick apply

Refine Your Search

jobs in wales

Customer Service Advisor

Data & Quality Manager

Employability Officer - Jobs Guarantee

Brand Ambassadors – In-Store Food & Drink Sampling - Wales

Programme Manager

111 Call Handler

Keyholder

Production Operative

Roof and Gutter Cleaner

General Porter

Cleaner

Support Worker

Cleaner

Records Manager

Filler Operator

Manufacturing Technician

Retail Cleaner

Retail Assistant

Warehouse Operative

Sales Associate

I want to receive the latest job alerts for jobs in wales

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