Work, Jobs in Stafford, England (with Salaries)

Telephonist/Receptionist
Midlands Partnership University NHS Foundation Trust —Stafford
- £24,937 - £26,598 a year
- Part-time
- Front desk
- Annual leave
Activities Assistant
Vitality Care Homes (Brookside) LTD —Stafford
- Up to £12.71 an hour
- Part-time
- In-person
- Communication skills
- Free parking
Quick apply
Estate Agent Selling Luxury Homes
Fine & Country —Birmingham
- £100,000 - £120,000 a year
- Remote
- Sales
- Work from home
- Flexible schedule
Quick apply
Sales - Sales Advisor - UK
New Look —Stafford
- Part-time
- Customer service
3d
Cleaner
TCFM —Stafford
- £12.71 an hour
- Monday to Friday
Quick apply
Retail Assistant
Holland & Barrett —Stafford
- £13.17 an hour
- Part-time
- Customer service
- Communication skills
- Store discount
- Employee assistance programme
4d
General Catering Assistant (Term time only)
Dolce Ltd —Stafford
- £12.71 an hour
- Part-time
- School
- Health & wellbeing programme
- Employee assistance programme
Quick apply
13d
Support Worker
Priory Group —Stafford
Cleaner
OCS Group —Stafford
- £12.71 an hour
Quick apply
11d
Cleaner
TC Facilities Management —Stafford
- £12.71 an hour
- Monday to Friday
Optical Assistant
Specsavers —Stafford
- From £13.21 an hour
- Part-time
- Employee discount
Customer Services Assistant
OurCoop —Stafford
- £12.75 an hour
- Weekend availability
- Customer service
- Bakery
- Paid training
- Annual leave
Retail Assistant
Iceland —Leek
- £11.60 - £12.71 an hour
- Part-time
Apprentice
KwikFit —Stafford
- £16,505.60 - £22,392.32 a year
- Full-time
- School
- Employee discount
Baby Room Practitioner
Yarlet Academy for Little Learners —Stafford
- £13 - £15 an hour
- Full-time
- English
- Team management
- Cleaning
Quick apply
5h
Stock Assistant
Aldi —Meir
- £13.12 an hour
- Customer service
- Annual leave
- Employee assistance programme
6h
Bar staff / 5325 - The Thomas Botfield, Telford
J D Wetherspoon plc —Telford
- £12.81 an hour
- Part-time
- Serving
- Bar
- Customer service
- Annual leave
- Employee discount
20h
Bar staff / 7136 - Hedgford Lodge, Hednesford
J D Wetherspoon plc —Cannock
- £12.81 an hour
- Part-time
- Serving
- Bar
- Customer service
- Annual leave
- Employee discount
20h
Kitchen staff / 6875 - The Bloxwich Showman, Bloxwich
J D Wetherspoon plc —Walsall
- £12.91 an hour
- Part-time
- Bar
- Customer service
- No experience needed
- Annual leave
- Employee discount
20h
Kitchen staff / 7136 - Hedgford Lodge, Hednesford
J D Wetherspoon plc —Cannock
- £12.91 an hour
- Part-time
- Bar
- Customer service
- No experience needed
- Annual leave
- Employee discount
20h

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Telephonist/Receptionist

Midlands Partnership University NHS Foundation Trust -
Stafford

Apply Now

Job details

Part-time
£24,937 - £26,598 a year

Benefits

Annual leave

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Triage
Front desk
Customer interaction

Full job description

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

We are seeking a Telephony/Receptionist to undertake a wide range of duties including call handling and reception duties for a Secure Forensic Unit and corporate Trust HQ, along with administrative support.

As the first point of contact for the Trust, you will be responsible for providing a positive customer service experience; directing callers, visitors, colleagues to the most appropriate service for ongoing care, support and advice, of which some calls can be highly distressing.

You will be part of the Out of Hours District Nurses call handling service, acting as the first point of contact for all messages; this will include urgent calls, queries and referrals for the community District Nursing service in North and South Staffordshire. The post holder will be required to identify and forward urgent calls and enquiries, some of which may be complex and sensitive, direct to the triage nursing team in line with established processes - this includes RAG rating the calls as they come through and assigning to the wait lists.

This is role is working routine shifts, however you must be prepared to cover other receptionists when they are on annual leave/ sick leave, by taking on their complete duty at short notice including night duty.

All Telephonists/Receptionists will be required to have a general understanding and ability to carry out all tasks below however, some tasks may not be required at all locations:

Receive and deal with general reception enquiries; this may include listening and responding to information requests or queries and enquiries and directing staff, service users, visitors, contractors, self-presenters etc as appropriate.

First point of contact in the event of a medical emergency, psychiatric emergency and Fire; responsible for sending out bleeps via the Multitone system, monitoring and co-ordinating timely responses and follow on actions (i.e. Fire).

Responsible for initiated set processes in relation to staff safety and lone working i.e. District Nursing personal alarms and OOH Doctors On Call.

Responsible for the centralised taxi booking service, working collaboratively with taxi and courier companies.

Process returned mail; this may be of a sensitive and confidential nature.

Responsible for managing the Contact Portal mailbox and action as required, which will include updating and cleansing the contact directory on the Corporate Information Manager system.

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are ‘United in our Uniqueness’ and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

For more details on this varied and unique post please see the attached job description and person specification.

Apply Now

Refine Your Search

jobs in Stafford, England

Telephonist/Receptionist

Activities Assistant

Estate Agent Selling Luxury Homes

Sales - Sales Advisor - UK

Cleaner

Retail Assistant

General Catering Assistant (Term time only)

Support Worker

Cleaner

Cleaner

Optical Assistant

Customer Services Assistant

Retail Assistant

Apprentice

Baby Room Practitioner

Stock Assistant

Bar staff / 5325 - The Thomas Botfield, Telford

Bar staff / 7136 - Hedgford Lodge, Hednesford

Kitchen staff / 6875 - The Bloxwich Showman, Bloxwich

Kitchen staff / 7136 - Hedgford Lodge, Hednesford

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