.net/ms sql/vb/oracle application support analyst Work, Jobs (with Salaries)

Information System Analyst
ESCO Maritime Solutions —Rugeley
- Microsoft Excel
- Oracle
- ERP systems
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Information System Analyst
ESCO Maritime Solutions —Rugeley
Monitor Service Desk activity, resolve support requests in a timely manner, and maintain high levels of customer satisfaction.
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Information System Analyst

ESCO Maritime Solutions
Rugeley

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Job details

Permanent

Qualifications

Jira
ASP.NET
Crystal Reports
Driving Licence
Microsoft Excel
Oracle
Visual Basic
GCSE
C#
ERP systems
Microsoft SQL Server
Microsoft Office
.NET
SQL
Confluence
IT
Linux
PL/SQL
Active Directory
T-SQL

Full job description

ESCO Maritime Solutions engineers and delivers high‑integrity, power‑dense electronic systems designed for critical, mission‑specific applications.

We’re looking for a skilled Information Systems Analyst to join our IT department. In this role, you will work closely with stakeholders across the organisation to analyse requirements, enhance existing systems, and support the delivery of bespoke, high‑performance solutions that meet operational and strategic goals.

We are looking for a proactive and technically skilled individual to support, enhance, and develop our software applications and databases. In this role, you will play a key part in ensuring our systems operate efficiently, our data is reliable, and our users receive an outstanding service experience.

What you'll do

Provide development and support for software applications, databases, and reporting solutions
Monitor Service Desk activity, resolve support requests in a timely manner, and maintain high levels of customer satisfaction
Contribute to forward planning for infrastructure requirements, capacity, and availability based on business software needs
Play a key role in business continuity and disaster recovery planning, ensuring systems are robust and risk‑resilient
Support financial and operational processes through reliable, well‑maintained information systems

Key Responsibilities

Diagnose and resolve software incidents across a range of software applications
Provide user administration for the ERP system and bespoke applications in use
Create, develop and maintain bespoke in-house systems in line with defined business requirements
Maintain IT Security Documentation
Keep abreast of security vulnerabilities and apply software patches to in-house applications

Ensure licensing compliance is always maintained

Assist all users with any logged IT related incidents when requested
Accurately record, update and document requests using the IT service desk system

Qualifications and Skills Required

Skills:

Good understanding of programming languages (such as Studio.Net or similar) and SQL/DBA skills:
VB.Net (current systems), C# or equivalent or ASP.Net for future developments if required
SQL Server, management and T-SQL coding
Oracle Database, management and PL/SQL coding
Prior knowledge of ERP systems (such as IFS) preferred but not essential
SAP Crystal Reports skills (within IFS)
Some knowledge of MS Office (Excel / macros - VB6 based), preferred but not essential
Atlassian Jira and Confluence knowledge, preferred but not essential
Qlik Sense development, preferred but not essential
Novacura Flow development, preferred but not essential
Basic understanding of Microsoft networks, Active Directory a benefit, some Linux also

Qualifications:

GCSE Grade A-C/9-4 Math’s, English and a Computing related subject or equivalent
Computing Diploma or equivalent

Desirable:

Degree at minimum 2:1, or equivalent, in a Computing related subject
Knowledge of HMG accreditation processes within the Defence Industry, preferably with experience of designing and documenting ISO 27001 compliant systems and procedures

Additional Requirements

Driving License
Travel to alternative locations in the UK (and rarely but potentially abroad) as required
Out of hours work may be required in line with the support needs of the business from time to time

Note: All candidates must meet the security vetting requirements relevant to the role. For reasons of national security, applicants must be British nationals. Dual nationals may be permitted in exceptional circumstances.

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