Architecture Work, Jobs (with Salaries)

Service Operations Manager
SSE —Glasgow
- £59,800 - £89,800 a year
- Full-time
- Employee discount
7d
Assistant Architectural Technologist
AtkinsRéalis —Cardiff
- Full-time
- Hybrid work
- AutoCAD
- Computer literacy
- Microsoft Office
Part 2 Architectural Assistant
Midian Deveopments —Remote
- £24,000 - £26,000 a year
- Full-time
- Remote
- Communication skills
- Free parking
Quick apply
9d
Architect Intern
The Paragon eco architecture —Kingston upon Thames
- £12,420 - £18,010 a year
- AutoCAD
- In-person
- Internship
Quick apply
Junior Architect
Architect —London
- £25,420.00 - £45,036.08 a year
- Part-time
- Bachelor's degree
- Construction experience
- In-person
Quick apply
7d
Part 1 Architectural Assistant
Populous —London
- Weekend availability
- Hybrid work
- AutoCAD
- Communication skills
- Employee discount
Apprentice, Trainee & Qualified Oak Frame Designers
Welsh Oak Frame —Caersws
- Full-time
- Free parking
Quick apply
8d
Assistant Curator
Victoria and Albert Museum —London
- £28,520 - £32,952 a year
- Employee assistance programme
- Employee discount
Architectural Assistant
Hyphen —Belfast
- £27,750 a year
- Hybrid work
- Travel
- Construction experience
- Annual leave
- Employee assistance programme
Junior 3D Designer
Nteractive Consulting & Events Ltd —Staines-upon-Thames
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Architectural Assistant- RIBA Part I
Garnett & Partners —London
- AutoCAD
- English
19h
Architectural Technologist
JAER PROPERTY GROUP LIMITED —Gillingham
- £25,805.23 - £41,800.00 a year
- Full-time
- AutoCAD
- CAD
- English
- Language training provided
Quick apply
13d
Rail Architect - WSP Architecture
WSP —London
- Part-time
- Hybrid work
- Management
- CAD
- Construction experience
- Flexitime
- Work from home
Assistant Landscape Architect / Landscape Planner - Scotland
WSP —Glasgow
- Part-time
- Hybrid work
- English
- Master's degree
- Construction experience
- Flexitime
- Work from home
Rail Architectural Technologist -WSP Architecture
WSP —Cardiff
- Part-time
- Hybrid work
- CAD
- Bachelor's degree
- Flexitime
- Work from home
Senior Architectural Technologist - WSP Architecture
WSP —Cardiff
- Part-time
- Hybrid work
- Bachelor's degree
- Flexitime
- Work from home
Architectural Technician — Hybrid
Yosha Design LTD —London
- £13,500.00 - £48,746.05 a year
- Part-time
- AutoCAD
- Construction experience
- In-person
Quick apply
7d
Architectural Assistants & Newly Qualified Architects — Haines Gadd Greaves, Cotswolds
Haines Gadd Greaves —Charlbury
- £25,000 - £30,000 a year
- Full-time
- AutoCAD
- CAD
- Bachelor's degree
Quick apply
Architectural Technologist - WSP Architecture
WSP —Birmingham
- Part-time
- Hybrid work
- Bachelor's degree
- Flexitime
- Work from home
Architecture Intern (Paid Internship)
Interiors With Art —London
- Presentation skills
- Organisational skills
- Internship
Quick apply
1d

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Service Operations Manager

SSE -
Glasgow

Apply Now

Job details

Permanent | Full-time
£59,800 - £89,800 a year
7 days ago

Benefits

Cycle to work scheme
Discounted gym membership
Private medical insurance
Employee discount

Qualifications

Contract management
Operations management
Stakeholder collaboration
Stakeholder liaison
IT service management
Major incident coordination

Full job description

Base Location: You'll be expected to spend 50% of your working week in one of the following locations Havant, Reading or Glasgow

Salary: £59,800 - £89,800 + performance-related bonus and a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

The role

The IT & OT Service Operations Manager is responsible for overseeing the seamless integration and management of IT and Operational Technology (OT) services within the organisation delivered by the IT Outsource partner. This role ensures that both IT and OT services align with the strategic objectives and operational requirements of the business, delivering optimal performance, reliability, and security to maximise availability and ensure a seamless, positive user experience. The individual will act as a key liaison between internal stakeholders and external service providers, ensuring effective governance and operational oversight of the contractual performance of the Service Integrator.

You will

Service Integration and Management (SIAM): Manage the operational integration of IT and OT services to current industry standard and relevant contractual agreements, ensuring cohesive and efficient operations across both domains.
Outsourced and Third-Party Collaboration: Manage relationships with outsourced service providers, SSE teams and third-party partners to ensure delivery of contracted services and adherence to SLAs.
Operational Oversight: Provide operational oversight of outsourced delivery partners, ensuring compliance with service level agreements (SLAs) and key performance indicators (KPIs).
Major Incident Management: Support Major Incident Management, coordinating responses to incidents and ensuring timely resolution to minimise impact on business operations. You will be part of the Service Operations Duty Manager roster and on call to provide 24/7 support.
IT Service Management (ITSM): Implement and maintain IT service management processes and frameworks, ensuring best practices are followed through close collaboration with Service Strategy and Service/Process Architecture.

You have

Understanding of both IT and OT operational environments, including how technology performance, resilience, and availability directly affect business continuity, safety, and operational outcomes.
Familiarity with recognised industry standards and best practices for service operations and incident management, supporting consistent processes, effective governance, and continual service improvement.
Familiarity with outsourcing and third-party service delivery models, including working with suppliers to manage performance, clarify ownership, and maintain service quality across end-to-end operations.
Proficiency in ITIL principles and service management tools, with the ability to apply structured processes to incident, problem, change, request, and service performance management.
Strong incident management skills, including experience acting as a key incident commander to coordinate resolver groups, manage communications, drive timely resolution, and reduce business impact during major incidents.

About SSE

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.

Our Finance teams create value for all SSE business areas and play a key role in fulfilling our obligations as a FTSE100 UK-listed company. In a highly regulated and competitive environment, their experts keep us powering ahead by identifying efficiencies, providing advice and optimising our financial strategies.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [email protected] / 01738 275 846 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

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Apply Now

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Service Operations Manager

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