Government Work, Jobs (with Salaries)

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- Customer service
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- Annual leave
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Internal Auditor - 102330
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Information Advice and Support Service Officer
London Borough of Bromley —London Borough of Bromley
- £33,835 a year
- Call to connect
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4d
Public Health Officer
Warwickshire County Council —Warwick
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Performance & Information Assistant
Braintree District Council —Braintree
- £26,622 - £29,787 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Employee discount
6d
OCC Communications Officer
Warwickshire Police —Warwick
- £36,505 a year
- 12 hour shift
- Free parking
- Annual leave
Marriage Officer
Argyll & Bute Council —Isle Of Mull
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- Weekend availability
- Travel
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Customer Feedback & Information Officer
East Lothian Council —Haddington
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- Call to connect
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5d
G1 Clerical Assistant
South Lanarkshire Council —South Lanarkshire
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- Microsoft Word
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Control Centre Operator
Folkestone & Hythe District Council —Folkestone
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Vetting Team Support Officer
Welsh Assembly Government Communication Centre Home —Wales
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Practice Development Officer
Denbighshire County Council —Rhyl
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Customer Service Advisor
Fife Council —Fife
- £26,786.83 - £29,170.80 a year
- Full-time
- Remote
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- Administrative experience
- Travel
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1d
Consultant, with local government experience
Channel 3 Consulting Ltd —London
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Government & LEA Service Unit Officer
Sky —London
- Full-time
- Hybrid work
- Continuous improvement
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National Police Chiefs' Council - Strategic Intelligence Researcher NKCC
Metropolitan Police —London
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- Full-time
- Hybrid work
- Travel
- Flexitime
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ROTI Typist
Gwent Police —Pontypool
- £25,239 - £26,703 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
12d
Business Administrator
Ministry of Justice —Cardiff
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
11d
Case Officer
General Pharmaceutical Council —London
- £31,613 - £36,698 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Staff - Crime Investigations Navigator
Northamptonshire Police —Wellingborough
- £33,603 a year
- Full-time
- Presentation skills
- AI
- Flexible schedule
14d

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Council Information Officer (Permanent) (Part-Time)

West Dunbartonshire Council -
Dumbarton

Apply Now

Job details

Permanent
£25,767.59 - £27,373.50 a year
6 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Administrative experience
Front desk
IT
Communication skills

Full job description

Job Description

As this post is part-time, the salary will be pro-rata to the hours worked.

Work Pattern: 9.30am to 4pm Wednesday, Thursday and Friday with an unpaid 30-minute break.

We are looking for a friendly, professional and organised individual to join our busy Council reception team.

As the first point of contact for residents, visitors and partner agencies, you will play a key role in delivering excellent customer service and ensuring that enquiries are handled efficiently and courteously.

This is a fast-paced environment where no two days are the same. You will be responsible for welcoming visitors, managing enquiries across multiple service areas, and supporting the smooth operation of the reception area.

Key Responsibilities

Greet and assist members of the public in a professional and welcoming manner.
Handle face-to-face, telephone and email enquiries.
Provide information and guidance on Council services.
Signpost customers to the appropriate departments and external agencies.
Manage appointments, bookings and visitor records.
Process forms, applications and payments where required.
Maintain accurate records and update computer systems.
Support customers who may be vulnerable or experiencing difficult circumstances.
Ensure reception and waiting areas are maintained to a high standard.
Work collaboratively with colleagues across a range of Council services.

About You

The successful candidate will:

Have excellent communication and interpersonal skills.
Be confident dealing with a diverse range of customers.
Demonstrate strong customer service skills in a busy environment.
Be able to remain calm and professional under pressure.
Have good IT and administrative skills.
Be organised, accurate and able to prioritise competing demands.
Work effectively both independently and as part of a team.
Have experience in a reception, customer service or administrative role (desirable).

The Individual

The successful candidate will benefit from the following:

WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:

Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
Access to employee wellbeing supports including occupational health & counselling if ever you need help and support

For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice: About Us
More information on the benefits of working within West Dunbartonshire Council, can be found using the following link: Benefits of Working with us

Apply Now

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Council Information Officer (Permanent) (Part-Time)

Internal Auditor - 102330

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Performance & Information Assistant

OCC Communications Officer

Marriage Officer

Customer Feedback & Information Officer

G1 Clerical Assistant

Control Centre Operator

Vetting Team Support Officer

Practice Development Officer

Customer Service Advisor

Consultant, with local government experience

Government & LEA Service Unit Officer

National Police Chiefs' Council - Strategic Intelligence Researcher NKCC

ROTI Typist

Business Administrator

Case Officer

Staff - Crime Investigations Navigator

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