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NDAO Communications Officer x 2

Police Digital Service
Remote

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Job details

Permanent
£40,000 a year
13 days ago

Qualifications

Social media management
Senior care
Organisational skills

Full job description

Police Digital Service (PDS) is recruiting on behalf of the NPCC National Data & Analytics Office (NDAO) - a dedicated national capability transforming data use in policing.

Starting at £40,000 per annum

The Communications Officers will support the delivery of high-quality, consistent, and engaging communications for the NPCC National Data & Analytics Office (NDAO), helping to promote national data and analytics programmes across UK policing. The role is responsible for producing clear, accessible content, supporting internal and external communications activities, and helping to maintain strong engagement with police forces, national bodies, government partners, and technical stakeholders.

Reporting to the Head of Comms & Engagement, ensuring that key messages about data transformation, standards, and national capabilities are communicated effectively. This role plays a vital part in strengthening awareness, encouraging adoption and building an understanding of national data initiatives, supporting transparent, trusted, and well-coordinated communication across the policing ecosystem.

Key Responsibilities

Assist in the implementation of communication activities linked to NDAO priorities, and national data programmes.
Drafting of internal content for use in newsletters, briefing documents and presentations, ensuring information is accurate, engaging, and up to date.
Creation of engaging content for external use, including website content, social media content and event materials that clearly communicate technical and strategic information in a simplified, non-jargon manner.
Assist in the organisation and delivery of media activity when required, ensuring policing leads are well briefed in advance of such activity.
Develop, deliver, monitor and evaluate communication strategies handling plans to communicate activity and positions
Develop and maintain effective relationships with a range of stakeholders including government, other agencies, police forces, and work collaboratively with shared issues
Seek external insight, research, best practice and new ideas to contribute to the development of the communications undertaken
Monitor, and manage issues of reputational risk providing strategic communications advice and develop handling plans and messaging
Ensure you are up to date and linked into the national narrative for policing so that communications is consistent and aligned with policing strategy
Coordinate and produce internal updates to keep NDAO staff informed and engaged.
Assist with the organisation and delivery of workshops, webinars, and cross force engagement sessions.
Assist in communications during and after national events.
Work with programme leads to develop targeted updates, explainer materials, and engagement content for national data capabilities, standards, and transformation initiatives.
Track engagement metrics, feedback, and channel performance to support continuous improvement of communication approaches.
Keep up to date with police communications best practice principles to ensure outputs are clear and consistent with national messaging.

What you need to succeed in the role

Essential

Understanding of key communications principles, public sector communication, or organisational communications.
Experience in the creation of high-quality, innovative written content, communications products and/or stakeholder updates.
Confident in use of digital communication channels and content creation (intranets, newsletters, web content, social media etc.).
Experience with trade and mainstream media to ensure widespread sharing of NDAO related updates and media briefings (where appropriate).
Strong writing and editing skills, with the ability to translate complex information into clear, accessible content.
Developed strategy skills able to shape a communications strategy and implementation plan
Good organisational skills with the ability to manage multiple tasks and deadlines.
Strong attention to detail and commitment to accuracy and quality.
Good interpersonal and relationship building skills with senior leaders and external partners.
Ability to work proactively and collaboratively within a small team.
Good news and political acumen and an understanding of the range of media available.
Experience of briefing seniors on communications, supporting them to make key decisions.

Desirable

Experience supporting communications planning or delivery within a public-sector, policing, digital, or corporate context.
Background in digital, data, or transformation related communications.
Experience in the creation of visually engaging content using design software/videography/photography.
Awareness of UK policing structures and/or public sector governance.
Experience supporting events, workshops, or engagement activities.
Confidence in gathering and using insight to support developing good communications and evaluate its effectiveness.
Proven ability to manage a project from start to finish, delivering outcomes against SMART objectives.
Ability to deliver against tight deadlines.

Diversity, equity and inclusion

We are committed to equal opportunities for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. All applicants will be considered without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, parental status, nationality, neurodiversity or disability status.

Working Arrangements

This is a remote role with some national travel required.

All applicants must be eligible to undergo NPPV3 (Non Police Personnel Vetting Level 3) and SC vetting clearances. Successful applicants will require NPPV3 clearance to have been cleared before starting with PDS.

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