Office Work, Jobs (with Salaries)

Client Services Administrator
Wren Sterling —Scotland
- £26,500 - £30,000 a year
- Full-time
- Hybrid work
- Health & wellbeing programme
- Work from home
Quick apply
5d
Service Administrator
AGSE Global Services UK Ltd —Cardiff
- £26,436.80 - £30,000.00 a year
- Full-time
- Microsoft Word
- Administrative experience
- Accounting
- Referral programme
Quick apply
Business Support Administrator
Nexian Technology Ltd —Aston
- £25,420 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
11d
Recruitment & Development Coordinator
EHV Structures Ltd —Remote
- £30,000 - £33,000 a year
- Full-time
- Remote
- Sales
- Microsoft Office
- Travel
- Work from home
Quick apply
Customer Care Coordinator
Public Library of Science —Edinburgh
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
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Accounts Assistant
Fim Limited —London
- Up to £33,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
11d
People Team Administrator
Sharp UK —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Employee discount
Quick apply
Employer Support Administrator
Capita —Remote
- £25,155 a year
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee discount
4h
Care Home Administrator
Polesworth Group Homes Ltd —Polesworth
- From £15.75 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Accounts Assistant - Full Time
Natures Pet Products —Salford
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- English
- Administrative experience
- Accounting
- Flexitime
- Work from home
Quick apply
Administrative and Marketing Coordinator
Gallagher —Remote
- Remote
- Microsoft Outlook
- English
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General Admin Assistant (External)
Scottish Prison Service —Kilmarnock
- £28,777 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Accounts Assistant
The Professional Monitor Company Limited —Biggleswade
- £13.85 - £14.87 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
12d
Office Admin
Between the Lines Ltd —Chichester
- £28,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Quick apply
Invoicing Clerk
Intertek —Remote
- Hybrid work
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
5d
Case Officer (Vetting / Immigration / HR / Case work / Admin / BPSS)
GIOS Tech —London
- £25.00 - £26.77 an hour
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
HR Assistant
Build-A-Bear Workshop —Slough
- £31,000 - £33,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Travel
- Human resources
- Work from home
Home Administrator/Front of House Assistant
Moorland Waunarlwydd Ltd —Swansea
- £29,932 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Health & wellbeing programme
- Gym membership
Quick apply
Business Support Administrator - Fostering
Northamptonshire Children's Trust —Northampton
- £25,935 - £27,871 a year
- Part-time
- Hybrid work
- Administrative experience
- Communication skills
- Annual leave
- Work from home
8d
HR Co-ordinator
Rhodar Industrial Services Ltd —Leeds
- £30,000 - £32,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply

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Client Services Administrator

Wren Sterling
Scotland

Quick apply

Job details

Permanent | Full-time
£26,500 - £30,000 a year
5 days ago

Benefits

Health & wellbeing programme
Additional leave
Cycle to work scheme
Employee mentoring programme
Financial planning services
Work from home
Enhanced maternity leave
Enhanced paternity leave
Sick pay

Qualifications

Financial planning

Full job description

Company Overview

Wren Sterling is a progressive UK-wide independent financial advice business. In complex markets that change frequently, we help our Corporate and Personal clients make the right financial choices through the provision of independent financial advice which is uniquely tailored to their specific needs. Wren Sterling specialises in all aspects of savings, investments, and retirement planning to individuals. Through successful partnerships with Building Societies, we deliver independent financial advice to their customers. For corporate clients we provide advice on engaging employees through the provision of group risk, protection, and other employee benefit solutions.

Role Overview

Responsible for providing efficient and effective administrative support to a team of advisers. This encompasses the processing and management of client documentation. This role can be based in any of our offices in Scotland.

Principle Objectives & Responsibilities

Principle Objectives and Responsibilities include the following, other objectives may be assigned:

Check and then process all new business applications and associated paperwork through to submission to Providers either electronically or via hard copy as appropriate.
Carry out electronic identity data verification of clients where appropriate.
Chase new business applications and other client requests/transactions through to completion
Assist advisers with appropriate management of clients’ cash holdings on Provider Platforms and placing trades in accordance with advisers’ instructions.
Create and maintain accurate and up-to-date client and plan records on Intelligent Office
Ensure all relevant documentation and correspondence is uploaded to the correct client records on Intelligent Office and named in accordance with Company procedures.
Create, manage, and complete tasks on Intelligent Office in accordance with Company procedures.
Manage and complete all relevant tasks assigned by advisers, managers/team leaders and other support team members.
Where required: Assist in provision of quotations, key features, applications, and other relevant paperwork to advisers for their client meetings.
Receive incoming telephone calls, dealing or redirecting as appropriate so that calls are dealt with efficiently and by the correct person.
Receive and deal with incoming documentation or correspondence relating to clients of their select team of advisers as appropriate.
Ensure all correct documentation is provided to clients in a timely manner.
Respond promptly to queries from clients, providers, and advisers.
Process and chase death or other policy claims through to completion
Complete additional one-off jobs when they arise.
Promote professional behaviour by demonstrating courtesy and respect to all colleagues and always following the Company’s equality and diversity policy.
Ensuring health and safety policies are observed.
Adhere to Wren Sterling core values
Completion of other reasonable duties, as defined by the Senior Management Team

Knowledge Required

Basic knowledge of the financial planning market including different providers’ products and services
Basic working knowledge of FCA Rules, Guidance Notes and Commitments that apply to job role

Skills Required

Essential skills:

Communication (min: developer): Able to adapt the language, style and method of communication depending on the needs of the client or colleagues.
Organisation (min: achiever): Can prioritise daily tasks, and restructure day as ah-hoc duties require, arranging client-related tasks as a priority.
Customer Service (min: ): Understand what good customer service is and prioritise customer work to deliver good service.
Teamwork & Collaboration (min: developer): Understand the importance of teamwork and how collaboration can improve outcomes.
Technology (min: developer): Understand and be able to use technology for the role effectively.
Expertise (min: developer): Has the required expertise to do the role and understand areas for improvement & looking for opportunities to develop.

Desirable skills:

Experience of Intelligent Office back-office system.

Job Types: Full-time, Permanent

Pay: £26,500.00-£30,000.00 per year

Benefits:

Additional leave
Cycle to work scheme
Employee mentoring programme
Enhanced maternity leave
Enhanced paternity leave
Financial planning services
Health & wellbeing programme
Sick pay
Work from home

Experience:

Independent Financial Advice (IFA) Administrator : 1 year (required)

Work Location: Hybrid remote in Scotland

Quick apply

Refine Your Search

Office jobs

Client Services Administrator

Service Administrator

Business Support Administrator

Recruitment & Development Coordinator

Customer Care Coordinator

Accounts Assistant

People Team Administrator

Employer Support Administrator

Care Home Administrator

Accounts Assistant - Full Time

Administrative and Marketing Coordinator

General Admin Assistant (External)

Accounts Assistant

Office Admin

Invoicing Clerk

Case Officer (Vetting / Immigration / HR / Case work / Admin / BPSS)

HR Assistant

Home Administrator/Front of House Assistant

Business Support Administrator - Fostering

HR Co-ordinator

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