Part time Work, Jobs (with Salaries)

Box Office Assistant | Trafalgar Theatre | Permanent Part Time
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Jewellery Retail Assistant - Part Time
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4d
Retail Assistant
Iceland —Enfield
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Box Office Assistant | Trafalgar Theatre | Permanent Part Time

Trafalgar Enterainment
London

Apply Now

Job details

Part-time
£24,349 a year
5 days ago

Benefits

Annual leave
Flexible schedule

Qualifications

Customer service

Full job description

Apply via our portal

Trafalgar Theatre London

Located on Whitehall, Trafalgar’s flagship London venue Trafalgar Theatre is a spectacular Grade II listed building. In 2021, the theatre reopened following a major multi-million-pound restoration project which reinstated the theatre back to its original heritage 1930’s design.

ABOUT THIS ROLE

The Box Office Assistant plays an important role in the smooth running of the Box Office, providing accurate administration, and offering the highest standard of customer service whilst working pro-actively to maximize tickets sales.

This Job Description is not an exhaustive description of your duties. You will be required to adopt a flexible approach to your role and responsibilities. From time to time, you may be required to undertake such alternative or additional duties as may be commensurate with your skills, experience, and capabilities.

ABOUT YOU

The position of Box Office Assistant requires a hard-working team player who is readily able to embrace the fast-paced environment of the Box Office. They must maintain a high level of accuracy in completing any given task and consistently demonstrate adaptability and enthusiasm. Importantly, as an ambassador for the both the theatre and our resident productions, they must conduct themselves in a professional and friendly manner at all times. The capability to exercise the utmost confidentiality, discretion and integrity regarding information acquired as a result of their position within the organisation is critical.

Strong and demonstrable experience in providing excellent customer service is essential. The Box Office Assistant must be a clear and confident communicator and possess excellent written and numerical skills. Highly self-motivated, whilst being comfortable working as part of a close-knit team, the Box Office Assistant must possess good problem-solving skills and an ability to remain calm under pressure. They must also understand the importance of attention to detail and have a natural ability to prioritise.

Crucially, the Box Office Assistant will demonstrate a desire to learn new skills and to develop themselves professionally to ensure that they make an ongoing contribution to the success of their team and the venue. With this in mind, they must remain flexible to the demands of the business and be prepared to work additional hours as reasonably required by the Box Office Manager and the Theatre Management.

about trafalgar entertainment

Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a premium international live entertainment business focused on new productions, venue ownership, Performing Arts education, theatre ticketing, the distribution of live-streaming innovative content and the provision of great theatres where people can come together to share in the experience of live entertainment. TE is home to Trafalgar Theatres, The Chiswick Cinema, Trafalgar Theatre Productions, Trafalgar Releasing, Trafalgar Tickets, Stagecoach Performing Arts, Drama Kids/Helen O’Grady Drama Academy, ticketing company London Theatre Direct, Stagedoor, Jonathan Church Theatre Productions, and Imagine Theatre.

Trafalgar Theatres is the venue-operating division of Trafalgar Entertainment (TE). We currently operate 21 venues; including the Trafalgar Theatre in London’s West End and the Theatre Royal in Sydney. We’re growing fast, we’re confident in what we do, and we’re ambitious about the future. There’s never been a better time to get onboard.

We are passionate about entertainment, audiences, and the live experience and we value Creativity, Collaboration, Excellence and Respect.

For You

Discounted theatre tickets

Training and development plans

Hundreds of savings across retailers with TE&ME

Flexible hours

Access to mental health resources

And much more...

Eligibility criteria applies

KEY INFORMATION

Position Title

Box Office Assistant (Part time)

Location

Trafalgar Theatre

Contract

Permanent

Hours

26hrs per week

Annual Leave

33 days per annum (inclusive of public holidays) Pro Rata

Salary

£24,349 per annum

Job Description

Download a full Job Description (https://policies.trafalgar.global/wp-content/uploads/2026/07/TTL-Job-Description-Box-Office-Assistant-26hrs.pdf)

Apply via our portal

Apply Now

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For You

KEY INFORMATION

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