QA Work, Jobs (with Salaries)

Quality Assurance Service Coordinator
The Language Shop Limited —Remote
- £26,500 a year
- Full-time
- Remote
- No degree
- Data entry
- Recruiting
- Health & wellbeing programme
- Work from home
Quick apply
2d
Manual QA Engineer
Careerswift —London
- Full-time
- Remote
- Agile
- SDLC
QA Tester - Brookhaven
Voldex Games —London
- Full-time
- Remote
- Google Suite
- English
- Organisational skills
- Profit sharing
- Annual leave
Manual Mobile QA Tester
Nyne Infotech —Burgess Hill
- £150 - £175 a day
- Temporary
- Hybrid work
- APIs
- Agile
- In-person
- Relocation assistance
- Referral programme
Quick apply
Tester- Home Energy Scotland
Energy Saving Trust —London
- £45,000 a year
- Full-time
- Remote
- Communication skills
- Work from home
1h
Qualified Assessors and Internal Quality Assurance (IQA) - Education
London School of Social and Management Sciences —Ilford
- £20 - £25 an hour
- Part-time
- Hybrid work
- Writing skills
- Business
- Work from home
Quick apply
1d
QA Associate
hVIVO Services Limited —London
- Administrative experience
14d
QA Engineer (Remote)
RemoteStar —Remote
- Full-time
- Remote
- Analysis skills
- Communication skills
- SDLC
Quality Control Analyst I – Microbiology
RoslinCT EU —Edinburgh
- Bachelor's degree
- Quality control
- Organisational skills
- Annual leave
- Employee discount
5d
Quality Assurance Officer (ISO 9001, ISO 27001 & AS9120B)
DYNAMICS WERX LIMITED —Uxbridge
- From £20 an hour
- Part-time
- Hybrid work
- Engineering
- Microsoft Office
- Bachelor's degree
- Free parking
Quick apply
Data Quality Assurance Tester - 12 Month FTC
NECSWS —Remote
- Full-time
- Remote
- SQL
- Annual leave
Quick apply
Quality Control Analyst (Pharmaceutical GMP)
BSPG Laboratories Ltd. —Sandwich
- £29,000 a year
- Full-time
- Laboratory experience
- Quality control
- In-person
Quick apply
14d
Trainee Laboratory Technician
AmSpec Services Ltd —Pembroke Dock
- £26,500 a year
- Weekend availability
- Computer literacy
- Maths
- Quality control
- Free parking
- Life insurance
Quick apply
12d
Financial Crime QA Analyst
Lendable —London
- Full-time
- Hybrid work
- Referral programme
12d
QA & User Acceptance Testing Consultant- London
FDM Group —London
- Project management
- Financial services
- Communication skills
- Annual leave
Junior QA Analyst
Correla —Solihull
- £25,000 a year
- Communication skills
- SDLC
- Annual leave
13d
Quality Control Analyst I – Analytical
RoslinCT EU —Edinburgh
- Laboratory experience
- English
- Microsoft Office
- Annual leave
- Employee discount
QA ESG Analyst
Inspired —Remote
- Full-time
- Remote
- Microsoft Office
- No degree
- Communication skills
- Life insurance
QA Test Analyst
Zoonou —Eastbourne
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- No degree
- Annual leave
Quick apply
5h
Quality Specialist
The Quality Assurance Agency for Higher Education —Remote
- £41,310 - £52,020 a year
- Full-time
- Remote
- Travel
Quick apply
13d

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Quality Assurance Service Coordinator

The Language Shop Limited -
Remote

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Job details

Permanent | Full-time
£26,500 a year
2 days ago

Benefits

Health & wellbeing programme
Company pension
Work from home

Qualifications

Customer communication
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Complaint handling
Quality assurance
Data entry
Recruiting
Customer interaction
Outbound calling

Full job description

Quality Assurance Service Coordinator

The Language Shop (TLS) is a UK-based, employee-owned organisation and the UK’s leading independent quality assurance provider for language services. We work across the public sector, including as the sole approved QA provider on the Crown Commercial Service Language Services Framework, assuring the performance of language professionals working in courts, prisons, and probation services across the UK.

As an employee-owned business, everyone at TLS has a genuine stake in what we do and how we do it. We invest in our people, work flexibly, and take real pride in the quality of the work we deliver.

What We Offer:

£26,500 per annum
40 hours a week
Remote working, all our employees work remotely. Please note, whilst this role is remote working, the team do meet throughout the year, 3 - 4 times max.
23 Days Holiday rising after 3 years’ service
Company Pension Scheme

Role Description

You will work as part of the team to achieve the successful delivery of assessments in line with strict procedures and regulations
Working directly with Interpreters and Assessors in a customer facing role, you will manage enquiries and complaints
Responsible for organising, tracking and supporting the delivery of assessments in a fast paced, target driven environment

Key Responsibilities:

Supporting the coordination and delivery of assessments, working with variable stages of the process
Liaising with all stakeholders to arrange the assessments
Administering and participating in role play assessments
Reviewing assessment reports and providing feedback
Processing appeals, complaints and dissatisfaction in a timely manner
Handling all aspects of Client, Interpreter and Assessor queries
Data entry and analysis
Answering inbound and outbound calls & emails to the highest of standards, providing support where needed (i.e. assessment process, complaints & appeals)
Supporting service improvement initiatives, undertaking assessor recruitment, maintenance tasks & other related QA duties deemed appropriate for the role

Key Results & Objectives:

To ensure key deliverables and targets are achieved as part of the wider QA team
To provide a high level of customer satisfaction to all parties including Interpreters & Assessors
To ensure all assessments are conducted fairly and in line with standard process
To ensure all reviews of assessments are completed fairly and in line with standard processes
To ensure data accuracy, maintaining up-to-date records for KPI reporting metrics
To provide best value by supporting service improvement initiatives

We are looking for someone who is organised, proactive and quick to learn, with the confidence to take ownership of their work and consistently deliver to a high standard.

To be successful in this role, you will have:

Experience in quality assurance, compliance or administration within a regulated or service delivery environment
A degree or equivalent professional qualification and/or relevant experience

It would also be advantageous if you have:

Experience within the language services or justice sector, or working with linguists, assessors or professional registers

Due to contractual requirements, this role does require a valid DBS check, therefore you will be happy to obtain one if not currently held . Please can we also kindly request a covering letter with your CV application when applying.

No Recruitment Agencies thank you

Benefits:

Company pension
Health & wellbeing programme
Work from home

Work Location: Remote

Quick apply

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