Systems Work, Jobs (with Salaries)

Junior Business Systems Analyst
The Folio Society —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Organisational skills
- Profit sharing
- Employee discount
Quick apply
4d
Solutions Engineer | UK | Remote
Grafana Labs —Remote
- £99,000 - £124,000 a year
- Remote
- Communication skills
- Annual leave
11d
Project Enhancer
MOUNTAIN PEAK TECHNOLOGY LTD —Remote
- £49,000 a year
- Full-time
- Remote
- Data analysis skills
- Research
- Organisational skills
Quick apply
7h
Education Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Office experience
- Annual leave
- Employee assistance programme
2d
People Systems Specialist (Analyst) - iTrent
University of East London —London
- £53,040 - £60,752 a year
- Analysis skills
- Continuous improvement
- Data entry
12d
Education Administrator (PGT) (0.4 FTE)
University College London —London
- £36,433 - £41,833 a year
- Part-time
- Hybrid work
- Administrative experience
- University
- Communication skills
- Annual leave
- Employee assistance programme
5d
Data Consultant
TavasTechs Ltd —Remote
- £35,000 - £40,000 a year
- Full-time
- Remote
- Salesforce
- SQL
- Scripting
Quick apply
7d
IT Consultant
Pet Xi Training —Remote
- £30,000 - £38,000 a year
- Remote
- Azure
- Microsoft Office
- Scripting
Administrative Clothing Co-ordinator
London Fire Brigade —London
- £36,723 - £44,085 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Work from home
- Employee discount
13d
Online Merchandiser
Jollyes Pets —Waltham
- £32,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Merchandising
- Annual leave
- Employee discount
Business Analyst
HMGCC —Milton Keynes
- £53,761 a year
- Overtime
- Remote
- Analysis skills
- Agile
- Communication skills
- Free parking
- Annual leave
Information Systems Specialist
Sheffield City Council —Sheffield
- £42,839 - £46,142 a year
- Azure
Project Support - Dartford
Semperian Group —Dartford
- Up to £41,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Hospital
- Annual leave
Training Administrator - Full training provided!
Briggs Equipment —Irvine
- £29,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
Quick apply
Project Coordinator
Air Apps —London
- £80,000 - £100,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Life insurance
Systems, Quality and Process Coach
Mencap —Remote
- £33,615 a year
- Remote
- CRM software
- Continuous improvement
- Travel
- Annual leave
- Employee discount
Quick apply
4d
Data Analyst
Millennium Hotel and Resorts UK —London
- £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
14d
Digital Health Records Scanning Co-ordinator
East Sussex Healthcare NHS Trust —Eastbourne
- £25,760 - £27,476 a year
- Part-time
- Employee assistance programme
2d
QC Technician (Analytical)
Valneva —Livingston
- £28,000 - £32,000 a year
- Weekend availability
- Laboratory experience
- Employee assistance programme
- Gym membership
Quick apply
Office Administrator - South East London
Foxtons —London
- £26,000 a year
- Annual leave
- Sick pay
Quick apply
4d

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Junior Business Systems Analyst

The Folio Society -
London

Quick apply

Job details

Permanent | Graduate | Full-time
£30,000 a year
4 days ago

Benefits

Profit sharing
Additional leave
On-site gym
Employee mentoring programme
Company pension
Company events
Private medical insurance
Employee discount
Enhanced maternity leave
Life insurance
Sick pay

Qualifications

Microsoft Excel
ERP systems
Organisational skills
Application support
Business
Communication skills

Full job description

About the Role

We are looking for a curious, practical and enthusiastic recent graduate to join our Business Systems team.

You will help colleagues across the company use a wide range of business applications effectively, investigate problems, keep users informed and contribute to improvements that make day-to-day work easier and enhance the customer experience.

This role would suit someone who enjoys understanding how organisations work, asking thoughtful questions and solving problems. You do not need to join us as a technical expert. Through training, coaching and hands-on experience, you will develop valuable skills in business systems, application support and business analysis.

Key Responsibilities

Provide friendly first-line support to colleagues using the company’s business applications, responding to questions and service requests through the agreed support process.
Investigate incidents methodically, reproduce problems where possible, identify likely causes and resolve straightforward issues within your level of training and access.
Triage and prioritise requests, keep users updated and escalate complex, urgent or security-sensitive issues to the appropriate colleague or external software supplier.
Support a varied application portfolio, which will include CRM, ecommerce and order-management systems, customer service, payments, marketing, finance, reporting, HR and workplace productivity tools.
Create, amend and remove user accounts and permissions in line with approved access-control and data-protection procedures.
Maintain accurate notes and records of solutions, system changes and known issues, helping the team identify and address recurring problems.
Help maintain user guides, process maps, standard operating procedures, FAQs and training materials.
Show users how to complete tasks effectively and assist with short demonstrations or training sessions.
Gather and document clear business requirements for small changes, reports and system enhancements.
Assist with system configuration, testing and user acceptance testing for upgrades, fixes and new functionality.
Carry out routine data checks and help improve data quality, reporting accuracy and system housekeeping.
Work with teams across the business and with third-party suppliers to coordinate fixes and improvements.
Identify patterns in support requests and suggest practical ways to improve systems, processes and the customer or colleague experience.
Follow change-management, information-security, privacy and business-continuity procedures, escalating concerns promptly where required.

Role Requirements

A recent degree in a relevant subject.
A genuine interest in how technology supports customers, colleagues and business performance.
Logical and structured problem-solving skills, with the patience to investigate issues thoroughly.
Clear written and verbal communication skills, including the ability to explain unfamiliar topics in plain language.
A helpful, customer-focused approach and confidence working with colleagues across different teams and roles.
Strong organisational skills, attention to detail and the ability to manage several requests without losing track of commitments.
Confidence using Microsoft 365 or comparable workplace tools, particularly Excel.
A willingness to learn unfamiliar systems, accept feedback and take ownership within appropriate boundaries.
An understanding of the importance of protecting personal, customer and commercially sensitive information.

Personal Qualities

We are looking for someone who will:

Be approachable, patient and respectful, recognising that users may be under pressure when they ask for help.
Ask questions, confirm facts and avoid making assumptions.
Balance urgency with appropriate controls and careful handling of customer and company data.
Take ownership of progress while recognising when to seek help or escalate.
Work collaboratively in a small company where priorities may change and responsibilities can overlap.
Focus on practical business outcomes rather than technology for its own sake.

About The Folio Society

The Folio Society is an employee-owned, independent publisher that has been creating exceptional books since 1947.

Based in the heart of Shad Thames, London, we combine outstanding design, craftsmanship and storytelling with a modern direct-to-consumer business serving readers around the world.

Everything we do is driven by quality, attention to detail and a passion for delivering an exceptional customer experience.

As an employee-owned company, everyone has a stake in our success. We value collaboration, accountability, curiosity and people who are willing to take ownership and make a positive contribution.

Why Join Us?

This is an opportunity to develop your career within a small, collaborative Business Systems team, gaining hands-on experience across ERP, ecommerce, customer, finance and marketing platforms.

You will work closely with colleagues throughout the business, build a broad understanding of how our systems and processes fit together, and contribute to practical improvements from an early stage.

As an employee-owned business, everyone plays a part in our success. We are looking for someone who enjoys taking ownership, working collaboratively and continuously improving the systems that support our people and customers.

If you are curious, commercially minded and enjoy solving problems, you will find plenty of opportunities to develop and make a meaningful impact.

What We Offer

25 days’ holiday plus bank holidays.
The option to purchase additional holiday.
Hybrid working, with three days per week in our office near Tower Bridge, London.
Staff discount.
Healthcare plan.
Annual profit share through our Employee Ownership Trust.

Pay: £30,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Employee mentoring programme
Enhanced maternity leave
Life insurance
On-site gym
Private medical insurance
Profit sharing
Sick pay

Work Location: Hybrid remote in London SE1 2NQ

Quick apply

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