Airport duty manager Work, Jobs (with Salaries)

AIRPORT DUTY OFFICER - LONDON
Gulf Air —London
Manager, Airport Services - London LHR
American Airlines —London
- Microsoft Powerpoint
- Microsoft Word
- Customer service
10d
Airport Services Duty Officer
Qatar Airways —Gatwick Airport
- Computer literacy
- English
- Supervising experience
Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
Airfield Operator
North Air —Hounslow
- £38,884.95 - £45,747.00 a year
- Quality control
2d
Aircraft Cleaner/Driver-UK
Swissport International AG —London
- Weekend availability
- English
- Travel
- Free parking
- Employee assistance programme
19h
Airport Driver
ABM —Manchester Airport
- £14.36 an hour
- Full-time
- Driving
Aircraft Refueller
Menzies Aviation —Gatwick Airport
- Full-time
- Quality control
- Data entry
- Leadership
8d
Duty Manager - Leeds Bradford Airport
Unifi —Yeadon
- £14.82 an hour
- Weekend availability
- Driving
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Regional Supervisor Airport & Ground Ops
JetBlue Airways Corporation —London
- Weekend availability
- English
- Travel
- Training & development
8d
Resort Host - Europe
Saga —London
- Remote
- Public speaking
- Hotel
- Guest services
Quick apply
Sales Advisor - Relay - Heathrow Airport (PT)
Lagardère Travel Retail (UK & IRE) —London
- £14.80 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
Quick apply
9d
Crew Leader (Duty Manager) - Moxy London Heathrow Airport
Hotel Co 51 —London
- £33,404 a year
- Full-time
- Social media management
- English
- Hotel
- Employee discount
Quick apply
Aviation Duty Manager
Wilson James —Luton
- £18.84 an hour
- Full-time
- Customer service
- Supervising experience
- Training & development
- Annual leave
- Employee discount
4d
Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
Stockkeeper
Air Canada —London
- Full-time
- Heavy lifting
- Computer literacy
- ERP systems
3d
Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
Aircraft Cleaner
ABM —Horley
- Part-time
- Cleaning
6d
Airport Operations Specialist
Jefferson County Colorado —Westminster
- £28.10 - £35.00 an hour
- Weekend availability
- Remote
- School
- Annual leave
- Flexible schedule
3d
Airport Driver
ABM UK —Manchester Airport
- £14.36 an hour
- Full-time
- Driving
- Employee discount
Quick apply

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AIRPORT DUTY OFFICER - LONDON

Gulf Air -
London

Apply Now

Job details

Qualifications

Aviation passenger services
Add-on sales

Full job description

Main Objectives

To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe & secure working procedures.

Main Duties
1. Oversee all customer handling areas Viz. Check-in, Departure Gate, Transit & Arrival. Ensure all functions are accurately and promptly carried out by company staff as well as Handling Agent Staff to the highest degree of standard.

2. Assign pre-flight duties to all staff and conduct de-briefing to discuss the discrepancies.

3. Direct Check-in staff in handling passengers for any irregularities, invalid documents etc.

4. Direct Check-in staff in dealing excess baggage charges. Make decisions regarding charging and waiving of charges.

5. In case of Denied Boarding, guide check-in staff and deal passengers. Ensure updating SSCI for downgrading or offloading customers.

6. Establish and maintain good working relationships with customs, immigration, security, police, medical, cargo, ground transport, catering, duty free, courier companies, tour operators and other airline staff.

7. Ensure that Company Policy and local policies for handling delayed services are followed and that delayed passengers are given all assistance during such delays.

8. Ensure that the handling agents output is according to company standards and in accordance with the agreed contract.

9. Ensure strict adherence of company safety and security standards.

10. Ensure Company Regulations are being followed with regard to lost/found/damaged baggage and that the time factor in this connection is not exceeded.

11. Ensure that staff on shift, wear company uniform to the required standard.

12. Ensure that adequate stock level of all stationery and supervises distribution there of.

13. Ensure quality service to V.I.Ps, unaccompanied children etc. in areas of arrival, departure and during transits. Coordinate with Lounge staff.

14. Communicate with Duty Manager / Airport Manager to upgrade A/C equipment if necessary in terms of over sales etc…

15. Liaise with Airport Support Unit/WWCC for VCRS (Virtual Coupon Records) updates in case of misconnections involving rerouting.

16. Monitor catering figures and update catering unit well ahead to prevent wastage.

17. Carry out any other tasks or duties as assigned by Airport Manager.

18. Encourage GHA (Ground Handling Agent) staff to sell more ancillaries and generate revenue.

19. Brief the DMs/APM (Airport Duty Manager/Airport Manager) regarding shortfall of the GHAs on daily basis.

20. Monitor the ramp activities.

21. Review the GSRs (Ground Safety Reports) and discuss with APM for appropriate action.

Experience
Minimum 5 years of relevant experience.

Qualifications

Ordinary National Diploma or equivalent.

Apply Now

Refine Your Search

airport duty manager jobs

AIRPORT DUTY OFFICER - LONDON

Manager, Airport Services - London LHR

Airport Services Duty Officer

Customer Service Host - T2

Airfield Operator

Aircraft Cleaner/Driver-UK

Airport Driver

Aircraft Refueller

Duty Manager - Leeds Bradford Airport

Regional Supervisor Airport & Ground Ops

Resort Host - Europe

Sales Advisor - Relay - Heathrow Airport (PT)

Crew Leader (Duty Manager) - Moxy London Heathrow Airport

Aviation Duty Manager

Customer Service Host

Stockkeeper

Customer Service Host - T3

Aircraft Cleaner

Airport Operations Specialist

Airport Driver

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