You will support Operations Infrastructure and represent HCL in customers control centers, solving issues and providing support to the software and infrastructure at these sites.
Expected qualification and critical experiences -
- BAU engineer based on customer sites to support critical national infrastructure services.
- Perform queue-based hardware, software and user fault management within predefined SLAs
- Out of hours support rota once trained
- Excellent problem-solving skills
- Ability to work in a pressurized environment.
- Some hybrid working available.
- Good customer service skills
Mandatory Education, Skills & certification -
- Excellent knowledge of Microsoft Server 2016 and 2019, SCCM, SCOM, DNS, DHCP
- Performance and Network tuning techniques
- Hyper-V, Windows Clustering
- Knowledge of OS Patching, upgrades, antivirus and domain security tools
You will support Operations Infrastructure and represent HCL in customers control centers, solving issues and providing support to the software and infrastructure at these sites.
Expected qualification and critical experiences -
- BAU engineer based on customer sites to support critical national infrastructure services.
- Perform queue-based hardware, software and user fault management within predefined SLAs
- Out of hours support rota once trained
- Excellent problem-solving skills
- Ability to work in a pressurized environment
- Some hybrid working available
- Good customer service skills
Mandatory Education, Skills & certification -
- Excellent knowledge of Microsoft Server 2016 and 2019, SCCM, SCOM, DNS, DHCP
- Performance and Network tuning techniques
- Hyper-V, Windows Clustering
- Knowledge of OS Patching, upgrades, antivirus and domain security tools
Job Type: Full-time
Salary: £40,000.00-£67,768.76 per year
Benefits:
- Company pension
- On-site parking
- Work from home
Experience:
- system administration: 1 year (preferred)
Ability to Commute:
Ability to Relocate:
- London: Relocate before starting work (required)
Work Location: In person