Care manager beeston. Work, Jobs (with Salaries)

Complaint Coordinator
Metropolitan Thames Valley —Beeston
- £29,025 - £30,553 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Free parking
Quick apply
6d
Level 3 Early Years Foundation Stage (EYFS) Practitioner
Beeston Hall School Trust Ltd —Cromer
- Full-time
- English
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Dispenser
Boots —Nottingham
- £13.92 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
7h
Supervisor
Metropolitan Thames Valley —Beeston
- £45,124 - £47,499 a year
- Full-time
- Databases
- Team management
- Leadership
Quick apply
11d
Care Assistant
Carefound Home Care —Radcliffe on Trent
- £13.00 - £14.50 an hour
- Part-time
- Annual leave
Quick apply
Energy and Carbon Performance Coordinator
Metropolitan Thames Valley —London
- £49,045 - £51,626 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Organisational skills
Quick apply
Chef (BANK)
Tanglewood Care Services —Beeston
- £13.80 - £16.07 an hour
- Supervising experience
- Team management
- Cleaning
- Referral programme
Quick apply
8d
Supply Nursery Practitioner
Storal —Nottingham
- £12.90 - £13.30 an hour
- Part-time
- Employee discount
- Sick pay
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Care Assistant - Nights
Carefound Home Care —West Bridgford
- £13.00 - £14.50 an hour
- Part-time
- Annual leave
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Integration Solution Architect
Boots —Nottingham
- Full-time
- Employee assistance programme
- Employee discount
Veterinary Surgeon
Vets for Pets —Beeston
- Up to £55,700 a year
- Part-time
- Annual leave
- Employee discount

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Complaint Coordinator

Metropolitan Thames Valley -
Beeston

Quick apply

Job details

Full-time
£29,025 - £30,553 a year
6 days ago

Benefits

Free parking
On-site parking

Qualifications

Business processes
Complaint handling
Customer interaction
Communication skills
Negotiation

Full job description

Complaint Coordinator - 12 Month Fixed Term Contract

Location: Beeston, Nottingham, NG9 1LA

Salary: £29,025 - £30,553- Hybrid Working based on a 37.5hr week

Free on-site parking subject to avaliablity

At Metropolitan Thames Valley Housing, we have an amazing opportunity for a passionate and customer-service focused Complaint Coordinator to join our Complaints Team based in Beeston, Nottingham.

As a Complaint Coordinator you will be responsible for investigating and coordinating responses for Stage 1, and with further experience, Stage 2 complaints. This requires independent inquiry and collaboration with teams across the business to achieve fair and successful resolutions for our customers. You will play a key role in guiding and influencing constructive change within the organisation by identifying process faults and possible improvements to the customer journey.

This is a unique opportunity for someone with drive, empathy, and excellent communication skills to make a positive impact on the lives and satisfaction of our residents, while building strong relationships with senior executives and managers across MTVH.

We’re looking for someone who will…

Be able to work on a hybrid basis, working 2-3 days per week from home and the rest from our Beeston office.
Possess prior knowledge and experience in resolving customer disputes.
Demonstrate exceptional organisation and time management, adhering to set timeframes for responses.
Negotiate and persuade effectively to achieve a desired outcome.
Advocate for our customers and show empathy towards their frustrations and needs.
Apply best judgement to each individual situation and have an objective and pragmatic approach to problem-solving.
Deliver clear and comprehensive communication, across verbal and written platforms, at all times.

Interview Diary Date: To be confirmed

Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.

We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.

We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.

A member of the National Housing Federation the G15 – which represents London’s largest housing associations – we influence policy for the benefits of our residents and the wider sector.

In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We’ll do this by listening to our customers and working alongside them.

Phone:
Email:

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Refine Your Search

care manager beeston. jobs

Complaint Coordinator

Level 3 Early Years Foundation Stage (EYFS) Practitioner

Dispenser

Supervisor

Care Assistant

Energy and Carbon Performance Coordinator

Chef (BANK)

Supply Nursery Practitioner

Care Assistant - Nights

Integration Solution Architect

Veterinary Surgeon

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