Customer service advisor Work, Jobs (with Salaries)

Customer Support Advisor (Remote)
MEDSU Ltd —Remote
- £12.71 - £14.71 an hour
- Part-time
- Remote
- Customer service
- English
- Administrative experience
- Work from home
- Flexible schedule
Quick apply
4d
Customer Service Advisor (Part-time)
Novacroft —Remote
- £12.71 an hour
- Part-time
- Remote
- Bilingual
- Customer service
- English
- Store discount
- Work from home
Quick apply
Customer Service Advisor (Full-time)
Novacroft —Remote
- £12.71 an hour
- Full-time
- Remote
- Bilingual
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Coordinator
QA Limited —Remote
- Temporary
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
2d
Customer Service Rep
Pitney Bowes Limited —Remote
- Full-time
- Remote
- CRM software
- In-person
- Restaurant experience
- Employee assistance programme
- Employee discount
Quick apply
6d
Senior Customer Services Advisor
Fanatics Collectibles —Remote
- Weekend availability
- Remote
- Microsoft Word
- Microsoft Excel
- Communication skills
- Flexible schedule
Quick apply
Senior Client Services Associate (UK Based)
Valitana LLC —Remote
- £70,000 - £100,000 a year
- Full-time
- Remote
- Microsoft Excel
- Management
- Data analysis skills
- Annual leave
- Sick pay
Quick apply
Customer Service Rep
Pitney Bowes —Remote
- Full-time
- Remote
- CRM software
- In-person
- Restaurant experience
- Employee assistance programme
- Employee discount
6d
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Customer service
- Care experience
- Travel
Quick apply
11d
Customer Services Representative
RefurbMAC —Remote
- Remote
- English
- Bachelor's degree
- Business
Customer Service Advisor - Days
Capital on Tap —Cardiff
- £26,500 a year
- Full-time
- Customer service
- Communication skills
Customer Service
Benders TV —London
- £11,500 - £15,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
Business Banking Customer Service Representative
National Westminster Bank PLC —Birmingham
- From £27,090 a year
- Weekend availability
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Work from home
3d
Customer Service Advisor - Midnights Team
Capital on Tap —Cardiff
- £28,500 a year
- Monday to Friday
- Hybrid work
- Customer service
- Financial services
- Communication skills
Customer Service Advisor
L&Q —London
- £26,710 - £28,275 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
5d
Customer Service Advisor - Nottingham
HM Revenue and Customs —Nottingham
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
2d
Weekend Customer Service Advisor
Places for People —Preston
- £9,726 a month
- Overtime
- Hybrid work
- Customer service
- Free parking
- Annual leave
2d
Customer Service Advisor Glasgow
HM Revenue and Customs —Glasgow
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
9d
Customer Service Assistant(Volume)
Network Rail —Birmingham
- £27,464 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee discount
13d
Customer Service Advisor - Bank
Bupa —London
- £13.77 an hour
- Part-time
- Customer service
- Administrative experience
- Medical terminology
- Annual leave
- Gym membership
Quick apply
2d

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Customer Support Advisor (Remote)

MEDSU Ltd
Remote

Quick apply

Job details

Part-time | Self-employed
£12.71 - £14.71 an hour
4 days ago

Benefits

Work from home
Flexible schedule

Qualifications

GMC
Customer service
English
HCPC
Administrative experience
Data entry
Organisational skills
Communication skills
NMC

Full job description

MEDSU Ltd is a leading independent governance organisation providing regulatory compliance, appraisal, revalidation, and innovative technology solutions to healthcare professionals and healthcare organisations across the UK. We support medical practitioners in meeting the requirements of the GMC, NMC, HCPC and CQC, delivering a professional, responsive and customer-focused service.

We're looking for a proactive and organised Customer Support Advisor to join our remote team. This is an excellent opportunity for someone who enjoys helping people, solving problems and working in a varied, fast-paced environment.

Job Details

Position: Customer Support Advisor
Location: Remote (UK)
Job Type: Self-employed Contractor
Hours: 15 hours per week
Pay: £12.71–£14.71 per hour (depending on experience)
Equipment: Bring Your Own Device (BYOD)
Working Pattern: Monday to Friday with flexible working hours
Additional Pay: Performance bonus available

About the Role

As the first point of contact for many of our clients, you will provide professional support to healthcare practitioners, Designated Bodies and external stakeholders. You'll respond to enquiries, provide guidance on compliance requirements and ensure every interaction is handled efficiently and professionally.

This role combines customer service, administration and problem-solving, making it ideal for someone who enjoys variety and takes pride in delivering outstanding support.

Key Responsibilities

Respond to enquiries from healthcare professionals, Designated Bodies and external stakeholders via telephone and email.
Provide administrative support relating to compliance and regulatory requirements.
Maintain accurate client records through timely and accurate data entry.
Analyse client enquiries and provide appropriate guidance or escalate where necessary.
Deliver a high standard of customer service throughout every interaction.
Work collaboratively with colleagues to improve processes and service delivery.
Support the day-to-day administration of our governance and compliance services.

What We're Looking For

Essential:

Excellent written and spoken English.
Outstanding communication and customer service skills.
Professional and confident telephone manner.
Strong attention to detail and accurate data entry skills.
Good organisational skills with the ability to manage multiple tasks.
Ability to analyse information and identify practical solutions.
Confident using IT systems and working independently from home.

Desirable:

Previous experience in a customer service, administrative or support role.
Experience working within healthcare, compliance or regulatory environments.

Personal Qualities

The successful candidate will be:

Friendly, approachable and confident when dealing with clients.
Able to remain focused while managing multiple enquiries.
Adaptable and able to switch between different tasks quickly.
Proactive, resourceful and able to use their initiative.
Resilient and calm under pressure.
Patient, professional and able to communicate with empathy.
Someone with a positive attitude and a good sense of humour.

What We Offer

Fully remote working.
Flexible working hours.
Performance-related bonus opportunities.
A supportive and collaborative team.
The opportunity to contribute to improving healthcare governance across the UK.

How to Apply

Please apply by email with the following:

Your current CV, including contact details.
A covering letter explaining why you are interested in the role and how you meet the requirements.
A summary of your interests and activities outside of work.
A minimum of three years' continuous employment history, including reasons for leaving previous roles and explanations for any gaps.
Contact details for at least two referees and any relevant testimonials.

Following the shortlisting, you will be invited to complete an online assessment and interview process. Any offer will be subject to satisfactory background checks and an initial evaluation contract.

For applications and enquiries, please email [email protected].

We welcome applications from enthusiastic individuals who are passionate about delivering exceptional customer support and helping healthcare professionals meet their regulatory obligations.

Pay: £12.71-£14.71 per hour

Benefits:

Work from home

Work Location: Remote

Quick apply

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