Fraud Investigator Motor Insurance (Underwriting & Claims)
The AA —Cardiff
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Analysis skills
- Annual leave
13d
Compliance Analyst
Berkeley Insurance Group —Remote
- Full-time
- Remote
- Communication skills
- Time management
5d
Life Insurance Advisor - 30k Wage guarantee + uncapped commission (100k+ earning role)
Future Life Family LTD —Norwich
- £30,000 - £150,000 a year
- Full-time
- Analysis skills
- In-person
- Negotiation
- Life insurance
Quick apply
Insurance Advisor
Happy Insurance Brokerage —Remote
- £25,420 - £75,000 a year
- Temporary
- Remote
- Sales
- Customer service
- Organisational skills
Quick apply
6d
Experienced Property Claims Handler
Prism Claims Group —Remote
- From £28,000 a year
- Full-time
- Remote
- Microsoft Excel
- Contracts
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
11d
Insurance Claims Operations Manager
Paramount Insurance Services Ltd. —Cardiff
- £72,000 a year
- Full-time
- Customer service
- Analysis skills
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
9d
Insurance Process Administrator
Bionic Services Ltd —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Subsidence Desk Technician
GHG Solutions Ltd —Remote
- £26,400 - £32,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Litigation & Claims Counsel
NTT Global Data Centers —Hemel Hempstead
- £151,800 - £155,300 a year
- Full-time
- Remote
- English
- Organisational skills
- Communication skills
- Annual leave
- Referral programme
Software Test Analyst (IDIT/Guidewire) – Insurance Transformation
Vantage Point —London
- Hybrid work
- SQL
- Travel
- APIs
Remote Insurance Software Support & Configuration Analyst (Ex-Underwriters or Insurance Brokers)
SchemeServe —Remote
- £28,000 - £32,000 a year
- Full-time
- Remote
- Mentoring
- In-person
Claims Manager -Buildings Insurance
Allpropertyclaims Ltd —London
- £45,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Quick apply
Customer Experience Specialist, UK
Reserv —Remote
- Full-time
- Remote
- Data entry
- Organisational skills
- Communication skills
Quick apply
12d
Solutions Architect (Insurance) - Fully Remote
CoverGo —London
- Full-time
- Remote
- Management
- English
- AWS
Quick apply
Porsche Personal Case Manager
RAC —Reading
- Up to £27,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- IT
- Communication skills
9d
Junior Rulebook Configurator – Insurance Product Configuration | London
Infosys —London
- Microsoft Excel
- Azure
- SQL
IT Support Technician, UK
Reserv —Remote
- Full-time
- Remote
- Management
- Customer service
- Mentoring
Quick apply
8d
Legal Expenses Insurance Claims Handler
RAC —Bristol
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Flexible schedule
4d
Insurance Analyst Legal, Risk and Compliance London
Mileway —London
- Hybrid work
- Microsoft Powerpoint
- English
- Organisational skills
13d
Assistant Manager, Regulatory Assurance – Regulation – Insurance, Audit & Assurance
Deloitte —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Communication skills

I want to receive the latest job alerts for insurance

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Fraud Investigator Motor Insurance (Underwriting & Claims)

The AA -
Cardiff

Apply Now

Job details

Permanent | Full-time
13 days ago

Benefits

Annual leave
Company pension

Qualifications

Underwriting
Computer literacy
Microsoft Office
Analysis skills
Communication skills

Full job description

Business Area

Reference

NVR03330

Contract Type

Full Time

Location

Cardiff;newcastle

Closing Date

27-07-2026

Company Description/ Business Unit

Join Our Counter Fraud Team

Be Better – Protect our customers. Prevent fraud. Build your career.

Are you naturally curious with an eye for detail? Do you enjoy solving problems, analysing information and making evidence based decisions? Whether you're already working in insurance fraud or looking to take the next step in your career, we'd love to hear from you.

We're recruiting talented individuals to join our growing Counter Fraud team. Through one application and one interview, you'll be considered for one of two specialist permanent roles, where you'll help protect the AA, our customers and the wider insurance industry from fraud.

Working alongside colleagues across the business, insurers, law enforcement and industry partners, you'll investigate suspected fraud, make evidence based decisions and help deliver the right outcomes for our customers.

This is the job

Location: Hybrid – Newcastle or Cardiff 2 days per week in the office
Contract: Full-Time, Permanent
Salary: Competitive salary

We're recruiting for multiple permanent opportunities within our Counter Fraud team.

One Application. One Interview. Two Career Opportunities.

You only need to submit one application.

There will be a single interview process where we'll assess your skills, experience and strengths. Following interview, successful candidates will be matched to the role that best suits their experience and potential:

• Fraud Advisor
• Underwriting Fraud Investigator – Motor Insurance

Both roles are permanent, hybrid positions and can be based from either our Newcastle or Cardiff office.

What will I be doing?

Depending on the role you're appointed to, you'll help identify, investigate and prevent fraud across the insurance customer journey. Responsibilities may include:

Investigating suspected fraud across underwriting, policy applications, claims and operational referrals.
Managing end-to-end fraud investigations using intelligence, data analysis and fraud prevention systems.
Reviewing documentation to identify fraud indicators and policy misrepresentation.
Preparing investigation reports, fraud intelligence submissions and witness statements.
Making evidence-based decisions in line with legislation, underwriting principles and business policy.
Liaising with insurers, law enforcement, the Insurance Fraud Bureau and other industry partners.
Supporting colleagues across Claims, Contact Centres, Patrol Operations and Underwriting.
Managing multiple investigations while achieving service levels and productivity targets.
Identifying emerging fraud trends and contributing to continuous improvement.

What do I need?

We're looking for analytical, customer-focused professionals who enjoy investigating complex issues and making informed decisions.

Excellent verbal and written communication skills.
Strong analytical, investigative and problem-solving skills.
Excellent attention to detail.
Ability to manage priorities and work independently.
Good computer literacy, including Microsoft Office.
Customer-focused approach with strong stakeholder management skills.

Desirable

Experience within insurance, fraud or another regulated environment.
Knowledge of underwriting fraud, application fraud or counter-fraud practices.
Experience using fraud prevention software and intelligence tools.
Knowledge of CIDRA, GDPR and Data Protection legislation.
Experience working with law enforcement or insurance industry bodies.

Additional Information

As a valued member of our team, you'll have access to structured learning and development programmes, helping you build a rewarding career with the AA. Whether you're looking to deepen your expertise or progress into specialist opportunities, we'll support you every step of the way.

We're always looking to recognise and reward our employees

Competitive salary (dependent on role and experience)
Discretionary performance-related annual bonus
Contributory pension scheme
25 days annual leave plus bank holidays
Free AA Membership from day 1 of employment
Discounts across AA products and services, including car and home insurance
Flexible benefits package
Learning, development and career progression opportunities

Apply Now

Refine Your Search

insurance jobs