It application support analyst Work, Jobs in Horsham, England (with Salaries)

ERP application & data support analyst
AerFin —Crawley
- Computer Science
- Engineering
- ERP systems
- Employee assistance programme
Quick apply
Junior Support Analyst
Eseye Ltd —Guildford
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Computer Science
- Computer networking
- In-person
- Annual leave
- Work from home
Quick apply
3d
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Mentoring
- Organisational skills
- Training & development
Service Desk Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Travel
- Communication skills
Identity Access Management Analyst
Legal & General Investment Management —Hove
- Analysis skills
- Analytics
- Employee discount
2d
Systems Analyst
University of Surrey —Guildford
- £37,694 - £46,049 a year
- Full-time
- University
- Annual leave
13d
Business Insights Analyst x 2
SmartestEnergy —Worthing
- £38,000 - £40,000 a year
- Hybrid work
- Presentation skills
- Travel
Quick apply
LGR Performance Data Analyst
Brighton & Hove City Council —Hove
- £41,177 - £44,253 a year
- Full-time
- Analysis skills
- Presentation skills
10d
2nd Line Technical Support Analyst
Carden I.T Services —Brighton
- Full-time
- Travel
Software Asset Analyst
Viridien —Crawley
- Full-time
- Oracle
- English
- Analysis skills
3rd Line Support Analyst
Fluidone —Chessington
- £35,000 - £40,000 a year
- Employee assistance programme
Quick apply
Global Network Operations Analyst
Rentokil Initial Group —Crawley
- Hybrid work
- Maintenance
- Scripting
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
12d
Data Analyst
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £38,256 - £46,968 a year
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Annual leave
- Employee discount
11d
IT Analyst
Merton Council —Merton
- £38,256 - £44,685 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
6d
Commercial Data Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Salesforce
Data Analyst
London Borough of Sutton —Kingston upon Thames
- £38,256 - £46,968 a year
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Annual leave
- Employee discount
11d
SOC Analyst Level 2
GBA5 EntServ UK Limited —Farnborough
- Full-time
- Communication skills
12d
1st Line Support Analyst
Fluidone —Chessington
- £24,000 a year
- Continuous improvement
- Communication skills
- Employee assistance programme
Quick apply
Identity Access Management Analyst
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Employee discount
Quick apply
3d
Graduate Pricing Analyst
1st Central —Haywards Heath
- £33,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Writing skills

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it application support analyst jobs near horsham, england

ERP application & data support analyst

AerFin -
Crawley

Quick apply

Job details

Permanent

Benefits

Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Technical troubleshooting
Computer Science
Engineering
IT service management
ERP systems
ERP software
Java
Databases
Analysis skills
Continuous improvement
Application support
Root cause analysis
Communication skills
Analytics

Full job description

Permanent – Full-time – Location: Crawley or Newport (Hybrid)
Reports to: Head of Transformation

About AerFin

AerFin is breathing new life into aviation. We buy, sell, lease and repair aircraft, engines, and parts to maximise the value for their owners and provide a lower-cost supply of material to our airline, lessor and MRO customers.

Through our deep technical expertise and high-performance culture, we deliver confidence-inspiring quality, safety and value to our customers. Our blend of industry expertise and experience – today’s insight and tomorrow’s foresight – gives us a unique perspective on our industry that is trusted by over 600 customers across six continents.

With regional hubs in Europe, Asia and the USA we're perfectly placed to keep fleets flying and get deals done. That's the AerFin way. That's the way ahead.

About the Role

Reporting to the Head of Transformation, the ERP Application Support Analyst plays a key role in supporting AerFin's Quantum ERP platform and associated business systems.

This position is focused on investigating system and data issues, supporting business users, and ensuring the reliable operation of critical systems across the organisation. Working closely with users and technical teams, you'll use your Oracle SQL knowledge and understanding of Java-based applications to troubleshoot problems, resolve incidents and improve system performance.

This is an ERP and application support role, not a software development position.

We're looking for someone who enjoys solving complex problems, working directly with users and helping systems and processes run effectively.

What You'll Be Doing

ERP & Application Support

Provide day-to-day support for AerFin's Quantum ERP platform.
Investigate and resolve user issues, incidents and service requests.
Analyse business processes, system behaviour and data issues to identify root causes.
Support ERP data management activities, including validation, troubleshooting and process guidance.
Work with users to ensure systems are being used effectively and in line with established processes.
Escalate complex issues to internal teams or external vendors where appropriate.

Technical Investigation & Troubleshooting

Use Oracle SQL to investigate data, process and application issues.
Analyse database structures including tables, relationships, triggers and stored procedures.
Support and troubleshoot AerFin's Java-based Universal Update Tool (UUT).
Work with IT colleagues to resolve integration, database and environment-related issues.
Help maintain the stability and reliability of business-critical systems.

Continuous Improvement

Identify recurring issues and opportunities to improve processes and system performance.
Maintain support documentation, user guides and knowledge articles.
Contribute to continuous improvement initiatives across systems, data and business processes.
Support user training and knowledge sharing where appropriate.

Essential Experience & Skills

To be successful in this role you'll have:

At least 3 years' experience supporting ERP systems, business applications or other business-critical systems.
Strong Oracle SQL skills and experience investigating data-related issues.
Understanding of Oracle databases, including tables, relationships, triggers and stored procedures.
Experience troubleshooting applications and system issues.
Working knowledge of Java sufficient to understand and support an existing Java-based application.
Experience managing incidents, service requests or support activities within an ITSM environment.
Strong analytical and problem-solving skills.
Excellent communication skills and the ability to work effectively with both technical and non-technical users.

Desirable Experience

Experience supporting Quantum ERP or a similar ERP platform.
Experience using Halo ITSM.
Experience within aviation, aerospace, MRO, engineering or supply chain environments.
Degree in Computer Science, Information Systems, Business Analytics or a related discipline.

What we offer in return:

Discretionary Bonus Scheme
Volunteering Leave
Life Assurance
Pension Scheme
Employee Assistance Program (EAP)
Healthcare Scheme
28 days of annual with an option to buy or sell an additional 5 days per year
Electric Vehicle Leasing Scheme
Grandternity Leave
Appreciation & Festive Reward
Social events and much more

We're actively reviewing applications and conducting interviews regularly. To ensure your consideration, please submit your application early. Please note, we reserve the right to close this vacancy once a suitable candidate is found, so don't delay in sending your CV today for immediate consideration.

Any offer of employment will be conditional upon the successful completion of a DBS check.

AerFin is an equal opportunities employer, which cultivates opinion, listens to all views with respect, recognises people based on their merits without bias and embraces diversity.

(NB. we will not consider any CVs from agencies at this point, and will reach out to our PSL if required)

Quick apply

Refine Your Search

it application support analyst jobs in horsham, england

ERP application & data support analyst

Junior Support Analyst

Application Support Analyst

Service Desk Analyst

Identity Access Management Analyst

Systems Analyst

Business Insights Analyst x 2

LGR Performance Data Analyst

2nd Line Technical Support Analyst

Software Asset Analyst

3rd Line Support Analyst

Global Network Operations Analyst

Data Analyst

IT Analyst

Commercial Data Analyst

Data Analyst

SOC Analyst Level 2

1st Line Support Analyst