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Business Operations Analyst – Capabilities & Controls Team

Financial Conduct Authority -
London

Apply Now

Job details

Full-time
13 hours ago

Benefits

Annual leave
Company pension
Private medical insurance
Paid volunteer time

Qualifications

Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Analysis skills
Risk management
Organisational skills
Communication skills

Full job description

Job Title: Business Operations Analyst – Capabilities & Controls Team

Division: Authorisations

Department : Register & Authorisations Services

Salary: National (Edinburgh and Leeds) ranging from £5 3 , 8 00 to £6 2 , 733 and London from £5 9 , 2 00 to £6 9 ,000 per annum (salary offered will be based on skills and experience)

This role is graded as: Senior Associate – Regulatory

Your external recruitment contact is Benjamin via [email protected].

Your internal recruitment contact is Katie via [email protected]

Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

The Authorisations Division ensures the firms and individuals who apply to us to be authorised or approved understand how we test they will comply with our regulation. We use Authorisation to help deliver our public offer, and as a tool to protect consumers from the harm that can be caused by bad conduct in the financial services industry.

The Register and Authorisations Services (R&AS) department builds confidence in Authorisations' decision making, systems, processes, data and platforms. Our integrated, high-quality services enable effective determinations, and a strong firm and consumer offer by providing operational rigour, insights and capability development, managing policy, frameworks and process change and improving our data, digital products and technology.

Role responsibilities

Support work across the Capabilities and Controls team across a range of operational functions, including governance, risk, controls, quality assurance, business improvement and implementation

Work with colleagues across different teams to understand operational issues, identify themes and support practical improvements

Make sure actions, risks, decisions and dependencies are clearly owned, tracked, progressed and followed through

Use sound judgement to prioritise activity, spot where issues need attention and escalate matters appropriately

Support governance forums, including preparing updates and papers, coordinating inputs and ensuring clear follow-up on agreed actions

Support the division’s approach to risk and controls by helping teams identify , assess and manage operational risks in a proportionate way

Skills required

Minimum:

Experience working with stakeholders across different teams or functions, supported by clear written and verbal communication skills to explain information professionally and effectively

Strong organisational skills, with the ability to manage a varied workload, prioritise tasks, and meet agreed deadlines

Good judgement, with the ability to identify key issues, communicate them clearly, and escalate appropriately when required

Essential:

A proactive and delivery-focused approach, with the confidence to take ownership, anticipate issues and move work forward at pace

Strong attention to detail, with the ability to produce accurate , well-structured work in a busy environment

A confident and engaging communication style, with the ability to build positive relationships and influence constructively

The ability to work across different operational functions, joining the dots between teams, processes, risks and priorities

Strong analytical and problem-solving skills, with the ability to identify themes, spot gaps and turn insight into practical actio n

Flexibility and resilience, with a continuous improvement mindset and willingness to support different areas as priorities evolve

Benefits

2 5 days annual leave plus bank holidays

Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)

Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary

Private healthcare with Bupa, income protection, and 24/7 Employee Assistance

35 hours of paid volunteering annually

A flexible benefits scheme designed around your lifestyle

For a full list of our benefits, and our recruitment process as a whole visit our benefits page.

Our values & culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability Confident: our hiring approach

We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timeline

Advert Closing: 16 th August

CV Review/Shortlist: 18th August

Interviews W/C: 24 th August

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

Apply Now

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it support analyst guildford ?25,000 ?35,000k jobs

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