Nursing home manager. Work, Jobs (with Salaries)

Customer Success Manager
Adhere Predict —Remote
- £50,000 a year
- Full-time
- Remote
- Project management
- Presentation skills
- Communication skills
10d
Customer Success Manager
HealthCare Anywhere —Remote
- £50,000 a year
- Full-time
- Remote
- Project management
- Communication skills
10d
Health Care Support Worker
Aneurin Bevan University Health Board —Monmouth
- £26,300 a year
- 12 hour shift
- Computer literacy
- Communication skills
1h
Nursing Home Manager (RGN)
Aiyara Partners —London
- £90,000 a year
- Full-time
- Nursing home
- Organisational skills
- In-person
Quick apply
Home Manager, with Nursing experience
Aurem Care —North London
- £65,000 - £70,000 a year
- Full-time
- Nursing home
- Organisational skills
- Care plans
- Free parking
- Annual leave
Quick apply
11d
Staff Nurse Ward 11
Blackpool Teaching Hospitals NHS Foundation Trust —Blackpool
- £32,073 - £39,043 a year
- Full-time
- Flexible schedule
1h
Nursing Home Manager - Elderly
FIND. —Guildford
- £90,000 a year
- Full-time
- Management
- Nursing home
Quick apply
12d
Operations Manager – Nursing Services
Jewish Care —Barnet
- £83,000 a year
- Weekend availability
- Management
- Nursing home
- Customer service
Home Manager, with Nursing experience
Aurem Care Shared Services —North London
- £65,000 - £70,000 a year
- Full-time
- Nursing home
- Organisational skills
- Leadership
- Free parking
- Annual leave
11d
Home Manager
Healthcare Ireland Group —Belfast
- £64,000 a year
- Full-time
- Nursing home
- Care plans
- Leadership
- Free parking
- Annual leave
Quick apply
11d
Nursing Home Manager
Aiyara Partners —Keighley
- £70,000 - £90,000 a year
- Full-time
- Nursing home
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
14d
Care Home Manager
Healthcare Homes —Headington
- £67,000 a year
- Full-time
- Management
- Nursing home
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Manager - Nursing Care Home
HILL HOUSE NURSING HOME LTD —Kenley
- £52,000 - £60,000 a year
- Full-time
- Nursing home
- Human resources
- Organisational skills
- Annual leave
Quick apply
11d
Long Term Care Assoc Acct Mgr - Birmingham, AL
Teva —Birmingham
- £88,000 - £160,000 a year
- Nursing home
- Sales
- Bachelor's degree
- Annual leave
Care Home Manager- Nursing Home,Manchester
Surecare UK ltd —Manchester
- Up to £65,000 a year
- Full-time
- Management
- Nursing home
- Continuous improvement
- Free parking
Quick apply
6d
Regional Operations Manager
JCO Healthcare —Wolverhampton
- £73,500 - £84,500 a year
- Full-time
- Management
- In-person
- Communication skills
Quick apply
Care Home Manager
Oaklands Manor Care Home Ltd —Cleveland
- £50,000 - £65,000 a year
- Full-time
- Management
- Medication administration
- Nursing home
Quick apply
7d
crisis childrens home manager
Enduring Hearts Ltd —Leeds
- £50,000.00 - £120,737.31 a year
- Full-time
- Management
- Organisational skills
- In-person
Quick apply
7d
Peripatetic Senior Home Manager
Aurem Care Shared Services —Reading
- £70,000 a year
- Full-time
- Continuous improvement
- Travel
- Mentoring
- Annual leave
- Employee assistance programme
3d
General Manager (Nursing Home)
Nazareth —Manchester
- Full-time
- Management
- Nursing home
- Care plans
- Free parking
- Annual leave
3d

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Customer Success Manager

Adhere Predict -
Remote

Apply Now

Job details

Full-time
£50,000 a year
10 days ago

Qualifications

Jira
Trello
Project coordination
Project management
Presentation skills
Customer relationship management
Category CE Licence
Account management
Communication skills

Full job description

HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most.

We have a really exciting opportunity for a Customer Success Manager to join our growing team.

As Customer Success Manager for AdherePredict, you will own the end-to-end client relationship for our pharmaceutical partners using our adherence prediction platform, blending commercial account management with hands-on implementation and service design. You will be the day-to-day face of AdherePredict for your accounts, managing onboarding, ongoing service delivery, and commercial growth, while shaping how the service is designed and delivered to drive better adherence outcomes for patients.

The role requires 3–5 years' relevant experience. Base salary is £50,000 plus a business development incentive of up to 20%, assessed every six months.

Main Responsibilities

1. Commercial Account Management

Relationship Ownership: Act as the primary commercial point of contact for a portfolio of AdherePredict clients, building trusted, long-term relationships.

Account Growth: Identify opportunities to expand AdherePredict usage within existing accounts and across new therapy areas, supporting renewals and upsell conversations.

Reviews & Reporting: Lead regular client review meetings, presenting performance data, service updates and commercial proposals.

2. Business Development

Pipeline Management: Maintain and progress a commercial pipeline of new and expansion opportunities for AdherePredict, working leads through to close.

Lead Sourcing: Source new opportunities directly, in addition to leads provided by the sales and commercial teams, to support delivery against pipeline targets.

Target Delivery: Take ownership of pipeline and revenue targets, assessed every six months as part of the role's incentive structure.

3. Implementation

Onboarding: Lead the end-to-end implementation of AdherePredict for new pharmaceutical clients and programmes, coordinating internal teams and client stakeholders.

Configuration: Work with internal teams to configure prediction models, risk thresholds and reporting to each client's programme requirements, ensuring a smooth transition into live operation.

Training: Deliver or coordinate training for client teams and end users, ensuring confident adoption of the service.

Go-Live Support: Provide hands-on support through go-live and early life, resolving issues quickly and escalating where required.

4. Service Design

Patient Journey Design: Define how care is delivered to the patient through AdherePredict, including the touchpoints, interactions and interventions that make up the patient journey.

Risk & Non-Adherence Interventions: Design and refine interventions triggered when AdherePredict identifies signs of non-adherence or risk, ensuring they are timely, appropriate and consistent across accounts.

Outcome Monitoring: Track adherence outcome data following interventions, using insight to refine intervention design and demonstrate value to clients.

Service Improvement: Use client and patient feedback to identify opportunities to improve how care is delivered through AdherePredict.

New Service Input: Contribute service design input into new client propositions and service variants, drawing on direct account experience.

5. Compliance & Cross-Functional Coordination

Regulatory Awareness: Maintain working knowledge of AdherePredict's status as a Class 1 medical device and its ongoing path to DTAC compliance.

DSPT Compliance: Support adherence to Data Security and Protection Toolkit (DSPT) requirements across client interactions and documentation.

Internal Liaison: Act as the link between clients and internal teams including operations, clinical and digital product, ensuring client needs are clearly understood.

Issue Resolution: Coordinate the resolution of service issues raised by clients, keeping them informed throughout.

Skills, Experience and Qualifications

Essential

Experience: 3–5 years' experience in account management, implementation or service delivery, ideally within healthcare, pharmaceutical or a regulated environment.

Relationship Management: Proven ability to build strong client relationships and manage commercial conversations confidently.

Delivery: Experience coordinating implementation or onboarding projects involving multiple stakeholders.

Communication: Excellent written and verbal communication skills, comfortable presenting to senior client stakeholders.

Organisation: Strong organisational and multitasking abilities.

Commercial Drive: Comfortable working towards revenue and pipeline targets.

Data Comfort: Comfortable interpreting adherence and risk data to support client conversations and intervention design.

Desirable (But Not Required)

Experience within homecare, pharmaceutical patient support or NHS-facing services.
Familiarity with service design or process mapping techniques.
Familiarity with DTAC, DSPT or medical device regulatory requirements.
Experience using CRM or project management tools such as Jira, Trello or Asana.

Apply Now

Refine Your Search

nursing home manager. jobs

Customer Success Manager

Customer Success Manager

Health Care Support Worker

Nursing Home Manager (RGN)

Home Manager, with Nursing experience

Staff Nurse Ward 11

Nursing Home Manager - Elderly

Operations Manager – Nursing Services

Home Manager, with Nursing experience

Home Manager

Nursing Home Manager

Care Home Manager

Assistant Manager - Nursing Care Home

Long Term Care Assoc Acct Mgr - Birmingham, AL

Care Home Manager- Nursing Home,Manchester

Regional Operations Manager

Care Home Manager

crisis childrens home manager

Peripatetic Senior Home Manager

General Manager (Nursing Home)

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