Resource manager Work, Jobs (with Salaries)

Team Manager
Capita —Remote
- £41,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
3d
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Management
- Analysis skills
- Annual leave
- Employee assistance programme
Customer Success Manager
Case IQ —Remote
- £60,000 a year
- Full-time
- Remote
- Salesforce
- Continuous improvement
- AI
Quick apply
8d
Resource Manager – Strategic Investment and Transformation
Ceredigion County Council —Aberaeron
- £46,142 - £48,226 a year
- Full-time
- No degree
- In-person
- Leadership
- Work from home
11d
Operational Team Manager - Derby
Vita Health Group —Remote
- £30,600 - £35,700 a year
- Remote
- Management
- Data analysis skills
- Leadership
2d
Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)
Claytons (Aust) Pty Ltd —London
- £72,613 - £82,987 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
Resource Planning Manager
Benifex —Southampton
- £48,000 - £72,000 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Employee assistance programme
Customer Service Team Lead
Freetrade —London
- £48,000 - £65,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Financial services
Director of Operations
Stoa Business Solutions Limited —Antrim
- £84,000 - £125,000 a year
- Full-time
- Management
- In-person
- Business
Quick apply
Head of Talent & Careers
BSI —Remote
- £72,750 - £87,000 a year
- Full-time
- No degree
- Organisational skills
- Leadership
- Annual leave
- Flexible schedule
2d
Senior Agile Delivery Manager
Scrumconnect Consulting —Swansea
- £75,000 a year
- Hybrid work
- Agile
- In-person
- Leadership
- Annual leave
Resource Manager
M Group —Stevenage
- Hybrid work
- Data analysis skills
- Annual leave
- Employee assistance programme
Staff Program Manager, Trust & Safety
Mozilla —Remote
- £72,000 - £96,000 a year
- Remote
- AI
- Communication skills
- Employee assistance programme
- Referral programme
Learning and Skills Manager
West Lothian College —Livingston
- £56,710 a year
- Hybrid work
- Leadership
- Communication skills
- Teaching
- Work from home
- Employee discount
8d
Gypsy and Traveller Service Manager
City of Bradford Metropolitan District Council —Remote
- £46,142 - £49,282 a year
- Remote
- Work from home
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
Incident Manager (SWTRA)
Neath Port Talbot County Borough Council —Neath Port Talbot
- From £59,204 a year
- Weekend availability
- Hybrid work
- Employee assistance programme
- Employee discount
11d
Conference & Meetings Operations Manager
Elior UK —Edinburgh
- £36,000 a year
- Full-time
- Hospitality
- Continuous improvement
- Team management
Quick apply
Team Manager - Walkers Corporate Limited - Cayman Islands
Walkers Global —Grand Cayman
- £115,000 - £125,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Human Resource Business Partner - Generalist
Demo160: Core Template TEMC —London
- £76,000 - £115,000 a year
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Annual leave

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Team Manager

Capita -
Remote

Apply Now

Job details

Full-time
£41,000 a year
3 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Excel
Microsoft Office
Performance management
Analysis skills
Organisational skills
Leadership

Full job description

We are seeking a dynamic Team Manager, to lead teams of up to 15 Functional Specialists.

In this role, you will be responsible for achieving contracted service levels, delivering key performance indicators, and ensuring HAAS meets its business objectives. You will manage and motivate your teams to maximize performance and operational effectiveness, while maintaining high standards of claimant care and quality. Additionally, you will efficiently administer policies, procedures, and documentation, set objectives and performance targets, conduct internal checks for process adherence, and plan workloads.

Working closely with the Service Delivery Manager, you will develop your teams’ skills to their full potential and provide timely updates on business and market changes.

This role is hybrid and will require occasional travel to your local clinic within the East Midlands, West Midlands and Wales, or attendance to training events and business meetings.

An assessment centre will be held as part of the selection process. This is anticipated to take place week commencing 31st August.

Job title:

Team Manager

Job Description:

What you’ll be doing:

Focus on business objectives and understand the importance of achieving internal and external service levels to eliminate financial penalties, improve customer satisfaction, and reduce complaints.
With the support of Capita policies and local initiatives, you will be responsible for managing human resources and making key decisions. This includes developing your direct reports through personal accountability and effective performance management. You will achieve this by setting objectives, conducting 1-2-1 meetings and appraisals, overseeing recruitment and selection, providing coaching, and managing absences and disciplinary actions.
Proactively motivate staff, develop a team ethos, and minimize staff absence and attrition.
Use management information to understand quality issues, KPIs, and trends, and identify and deliver remedial actions and improvement opportunities.
Collaborate with the Quality Learning Support team (QLS), Regional Clinical Team, and Clinical Governance Team to monitor quality and coach Functional Specialists.
Ensure coaching targets are achieved and establish personal improvement plans for Functional Specialists to address any development or improvement opportunities.
Participate in the escalation process, identifying operational risks and issues, and act as a decision-maker.

What we’re looking for:

Proven experience in managing large teams of 15 or more.
Extensive experience in performance management.
Team leadership and coaching experience.
Demonstrable planning, leadership, motivational and organisational skills.
Ability to work in a high pressure environment, managing detailed operational deliverables, meeting targets and business plans.
Proven track record of building and developing teams.
Ability to develop and deliver presentations to direct reports and stakeholders.
Strong analytical skills – familiar with MS Office, particularly Excel/Word and PowerPoint.

About HAAS

The Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC). The purpose of the assessment is to understand how an illness or disability affects a person’s daily life. After the assessment, the DWP/DfC makes the decision as to whether the individual will receive benefits.

What’s in it for you?

£41,000 p/a
25 days’ holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [email protected] or call 07784 237318 and we’ll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [email protected]

Location:

Home-Based - GBR

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Apply Now

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