Resource manager Work, Jobs (with Salaries)

Team Manager
Capita —Remote
- £41,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
2d
PMO Manager
NextStep —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
Quick apply
PMO Manager
Imperial College London —South Kensington
- £57,785 - £69,365 a year
- Full-time
- Analysis skills
- Organisational skills
- Agile
- Annual leave
12d
Service Manager
Leidos —Remote
- £58,400 - £74,900 a year
- Full-time
- Remote
- Management
- Bachelor's degree
- Organisational skills
- Annual leave
- Work from home
Resource Manager
C3IA Solutions —Poole
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Military
- Bachelor's degree
- Human resources
- Work from home
- Life insurance
Quick apply
10d
Senior Operational Resilience Manager
Expedia —London
- £173,000 - £277,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Senior Operations Manager
Ricks & Mortar Property Solutions Ltd. —Dundee
- £8,000 - £8,700 a month
- Full-time
- Supervising experience
- In-person
- Leadership
Quick apply
Senior PMO Manager
Synapri —Nottingham
- £80,000 - £90,000 a year
- Hybrid work
- Team management
Director of Transformation - Cayman Islands
Walkers Global —Grand Cayman
- £180,000 - £250,000 a year
- Management
- Master's degree
- Analysis skills
Project Manager
Flexys Solutions —Remote
- Up to £80,000 a year
- Remote
- Project management
- Organisational skills
- APIs
- Flexible schedule
- Life insurance
10d
Estates Manager
Stonegate Group —Remote
- £61,000 a year
- Full-time
- Remote
- Annual leave
- Employee discount
Quick apply
9d
Regional Training Manager
CareTech Group —Remote
- £45,000 a year
- Full-time
- Remote
- Education
- Travel
- Organisational skills
- Annual leave
Management Consulting Operations Manager
Ravens Consulting Ltd —London
- £75,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
- Free parking
Quick apply
7d
Mobilisations Manager
Mencap —Remote
- £55,866 a year
- Remote
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d
Recruitment Manager
University College London —London
- £68,284 - £76,244 a year
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
- Work from home
6d
Investigations Manager [QA]
BBC —Birmingham
- £63,000 - £94,000 a year
- Full-time
- Analysis skills
9d
Programme Manager
Scrumconnect Consulting —Swansea
- £70,000 a year
- PMP
- Agile
- Leadership
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
12d
Strategic Resource Manager
World Wide Technology Holding, LLC —London
- Management
- Communication skills
- Profit sharing
- Health & wellbeing programme
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave

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Team Manager

Capita -
Remote

Apply Now

Job details

Full-time
£41,000 a year
2 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Excel
Microsoft Office
Performance management
Analysis skills
Organisational skills
Leadership

Full job description

We are seeking a dynamic Team Manager, to lead teams of up to 15 Functional Specialists.

In this role, you will be responsible for achieving contracted service levels, delivering key performance indicators, and ensuring HAAS meets its business objectives. You will manage and motivate your teams to maximize performance and operational effectiveness, while maintaining high standards of claimant care and quality. Additionally, you will efficiently administer policies, procedures, and documentation, set objectives and performance targets, conduct internal checks for process adherence, and plan workloads.

Working closely with the Service Delivery Manager, you will develop your teams’ skills to their full potential and provide timely updates on business and market changes.

This role is home-based and require occasional travel in the UK and NI to visit one of our assessment centres, or attendance to training events and business meetings.

Job title:

Team Manager

Job Description:

What you’ll be doing:

Focus on business objectives and understand the importance of achieving internal and external service levels to eliminate financial penalties, improve customer satisfaction, and reduce complaints.
With the support of Capita policies and local initiatives, you will be responsible for managing human resources and making key decisions. This includes developing your direct reports through personal accountability and effective performance management. You will achieve this by setting objectives, conducting 1-2-1 meetings and appraisals, overseeing recruitment and selection, providing coaching, and managing absences and disciplinary actions.
Proactively motivate staff, develop a team ethos, and minimize staff absence and attrition.
Use management information to understand quality issues, KPIs, and trends, and identify and deliver remedial actions and improvement opportunities.
Collaborate with the Quality Learning Support team (QLS), Regional Clinical Team, and Clinical Governance Team to monitor quality and coach Functional Specialists.
Ensure coaching targets are achieved and establish personal improvement plans for Functional Specialists to address any development or improvement opportunities.
Participate in the escalation process, identifying operational risks and issues, and act as a decision-maker.

What we’re looking for:

Proven experience in managing large teams of 15 or more.
Extensive experience in performance management.
Team leadership and coaching experience.
Demonstrable planning, leadership, motivational and organisational skills.
Ability to work in a high pressure environment, managing detailed operational deliverables, meeting targets and business plans.
Proven track record of building and developing teams.
Ability to develop and deliver presentations to direct reports and stakeholders.
Strong analytical skills – familiar with MS Office, particularly Excel/Word and PowerPoint.

About HAAS

The Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC). The purpose of the assessment is to understand how an illness or disability affects a person’s daily life. After the assessment, the DWP/DfC makes the decision as to whether the individual will receive benefits.

What’s in it for you?

£ 41,000 p/a
25 days’ holiday (rising to 27 ) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [email protected] or call 07784 237318 and we’ll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [email protected]

Location:

Home-Based - GBR

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Apply Now

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