Service advisor Work, Jobs (with Salaries)

Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Communication skills
- Banking
Customer Service Advisor - East Kilbride
HM Revenue and Customs —East Kilbride
- £28,016 a year
- Part-time
- Hybrid work
- Basic maths
- No experience needed
- English
- Annual leave
- Work from home
2d
Customer Service Advisor
Experian —Nottingham
- Full-time
- Annual leave
Quick apply
10d
Customer Service Advisor x 2 Posts
South Tyneside Council —South Tyneside
- £29,542 a year
- Full-time
- Hybrid work
2d
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Service Advisor
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- Communication skills
Quick apply
9d
Customer Service Advisor Cardiff
HM Revenue and Customs —Cardiff
- £28,016 a year
- Part-time
- Hybrid work
- Basic maths
- No experience needed
- English
- Annual leave
- Work from home
2d
Customer Service Advisor
Heroes —London
- Hybrid work
- Microsoft Word
- Computer literacy
- Phone etiquette
- Work from home
Quick apply
Customer Service Advisor
NECSWS —Hartlepool
- £26,227.50 a year
- Full-time
- Hybrid work
- Computer literacy
- Mentoring
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
MyFirst —Chertsey
- Full-time
- No experience needed
Quick apply
Customer Service Advisor
TrustFord —Staines-upon-Thames
- Customer service
- Hotel
- Communication skills
- Annual leave
- Employee discount
Senior Customer Service Advisor
Dumfries and Galloway Council —Stranraer
- £28,815 - £30,597 a year
- Weekend availability
- Team management
- Communication skills
- Employee discount
Customer Service Advisor
L&Q —London
- £26,710 - £28,275 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
8d
Customer Service Advisor
HMV Group —St. Alphege
- Full-time
- Communication skills
- Time management
Customer Service and Admissions Advisor
Exeter College —Exeter
- £25,456 - £26,832 a year
- Part-time
- Annual leave
12d
Service Advisor
Nottinghamshire County Council —Nottingham
- Full-time
- Hybrid work
- Analysis skills
- Data entry
- SharePoint
10d
Customer Service Advisor
West Northamptonshire Council —Daventry
- £28,716 - £30,251 a year
- Front desk
13d
Customer Service Advisor
Wolverhampton Homes —Wolverhampton
- £26,753 - £28,741 a year
- Full-time
9d
Housing Services Advisor
Link Group Limited —Falkirk
- £33,734 - £38,293 a year
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
2d
Customer Service Advisor
Derby City Council —Derby
- £25,583 - £25,989 a year
- Full-time
- Computer skills

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Customer Service Advisor

JPMorganChase -
Edinburgh

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer support
Customer interaction
Communication skills
Banking

Full job description

JOB DESCRIPTION

Are you passionate about helping customers? Do you want to be part of a team that has been recognized as the Best British Bank for 2023 and 2024, ranked number one for customer service? If so, we invite you to join one of the fastest-growing banks in the UK!

Why Chase?
At Chase, our customers rely on us for their financial needs. As a Customer Service Specialist, you'll be at the forefront of providing exceptional experiences, assisting customers with their more complex needs. We empower our specialists to resolve customer issues efficiently and accurately, ensuring memorable quality service. You'll engage with customers primarily through calls, helping those with greater financial needs or managing more challenging personal situations. As a new bank in the UK market, we're constantly seeking innovative ideas to enhance our service and colleague experience, and you'll play a key role in our evolution.

Job responsibilities

Deliver Excellence: Provide friendly, caring, and efficient service to our valued customers.
Problem Solver: Resolve customer issues at the first point of contact, ensuring their needs are met with satisfaction.
Team Collaborator: Work alongside teammates to elevate customer service and refine our processes.
Digital Guide: Educate and assist customers with our digital app, as well as new product and service launches.
Escalation Expert: Act as an escalation point for customers who need our help in more challenging moments.

Required qualifications, capabilities, and skills

Customer service experience in financial services, banking or a contact centre environment.
Customer-Centric: A genuine passion for helping customers.
Experience: Proven experience in a fast-paced customer experience environment.
Communication: Strong verbal and written communication skills, be an active listener.
Solution-Oriented: Ability to understand customer needs and find effective solutions.
Growth Mindset: A passion for learning and personal development.
Team Player: Ability to work collaboratively and advocate for customer service and the brand.

What We Offer:

Working Hours: 35 hours per week over 4 or 5 days, with a blend of office and home working after probation.
Shifts: A range of shift patterns between 8 am and 9 pm, available 365 days a year.

Join Chase and be part of a team that is redefining the banking experience in the UK. Apply today and help us create unforgettable experiences for our customers!

#ICBCareer

#ChaseUKCustomerServices

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Apply Now

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service advisor jobs

Customer Service Advisor

Customer Service Advisor - East Kilbride

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