brand ambassador

retail merchandiser

territory sales manager

retail sales associate

retail supervisor

Dee Set

No benefits with this company at all. 
And they have no idea how to motivate a team or how to inspire people to come into work. 
Constantly put down by Area Managers & nothing is good enough. 
When you ask for help/guidance/assistance or training none is given. I was left alone to work on my 2nd day and with a department of 105 bays which at that time was ran by 2 people for 4 weeks then 3 staff thereafter. 
Most of the time in my employment we ran with 3 members of staff which should have been 5 colleagues in the team. 
This was a constant struggle to complete all tasks on time. 
We had 4 colleagues over Christmas which did help a little. 
They expect you to cover another store at a moments notice. I was told by the area manager "if I tell you to go to another store you bloody well do it" 
Stores receive a ridiculous amount of emails daily and are expect to react & respond instantly. 
Stores run on budget hours and barely cover the work needing done and recruitment are slow to react to fill vacancies putting pressure on existing staff & causing them to be de-motivated & not want to come into work. 
They care more about The new ways of working, Drota, dlearning & sending in photos weekly of your department than actually spending time with the staff & develop them and making them feel more valued as an employee. 

I resigned as the stress of this position put me into a state of major anxiety and depression, & the reasons were explained clearly to the area manager all he cared about was if the store was prepared for the stock take. 

They have no idea how to manage stock, they throw thousands of lines into stores then weeks later it's all marked down which gives teams mountains of work to re-merchandise a department & launch a massive sale overnight and to which no nightshift rate is paid. They want sale out, then off the the floor, then out again and then move to a secondary location. 
You never no if your coming or going.

Attended an "Area meeting with 12 supervisors from 30 ish stores in the area and not one employee had anything positive to say about Deeset / nutmeg. 

If you are looking for a part time evening / weekend job then dee set "could" be ok if they cared more about the people and actually paid them a fairer wage. 
 
If it's a full time position at a senior level I would avoid. 

I'm saddened that I really looked forward to work for Deeset/Nutmeg in the beginning but as of late I couldn't be happier to leave. 

I did not work the last two days of my notice as i don't think the company deserves my time anymore.

Hours are agreed between the stores and Deeset so you may well be asked to be in store at set times on set days depending which supermarket you work in - make sure that is made clear to you and agreed when you join and that it suits your circumstances. I was told 'flexible' working but then told to work set times on set days on a rota basis.Not so helpful when you have a family and require some flexibility from time to time. The only real benefit you get with merchandising jobs is flexible working and if that isn't there, whats the point? Make sure you are employed via a friend or existing employee and not through head office recruitment or you will not be treated fairly in the work place.Head office have one idea what they need and that does not always agree with that the supervisors and stores want. The hours you get will probably have to fit in around existing staff too. You will need to use your own personal email account and phone for work use and to do your job and you will not be compensated. Some merchandisers get company iPads but that seems to be allocated on a random basis. You may be asked to travel to other stores but the milage payable rate is well below HMRC recommended amount. Communication, training and management within the company is very poor. There are no personal objectives set or performance reviews. You are there just to put stock on the shop floor and thats it. No progression opportunities and you don't feel valued or motivated, just a number to DeeSet and not a person. You have to field EVERYTHING through your supervisor and you are discouraged form communicating with any area within the business. Not good if you ever have any issues regarding your pay or anything work related or confidential. Head Office have NO idea what is going on in the field or they just choose to turn a blind eye, I'm not sure which is worse but they seem to be very happy in their own little bubble up in Stoke-on-Trent! It has the potential to be a  great little part time job but such a shame it is so poorly implemented and managed.

What is the best part of working at the company?
I love each part of my job, love the versatility and organisation. I also enjoy where I work. 

What is the most stressful part about working at the company?
Promotions time, can be stressful for everyone in the store that day/time 

What is the work environment and culture like at the company?
The work environment is team-oriented and supportive. Employees are encouraged to communicate openly, work together, and continually improve their performance while maintaining a professional and respectful workplace.

What is a typical day like for you at the company?
My job is from 9-1pm.

For example, My jobs on Monday are Daily Cosmetics, 2hrs 45  & Asda Clips, 1hr. 

I obtain a list of jobs per week, I then check what jobs I have on for that day. I then prioritise the jobs into most priority to least priority for that day. 
For Cosmetics jobs - I  stack the shelves of all  makeup of Collection, Maybelline and Rimmel, and beauty products by firstly checking the drawers first and then moving on to the back stock on the roll cages in the store room. I get an allocated time to do this job which is 2hrs 45mins. After Cosmetics is completed I fill in a survey 
 ASDA Clips - unbox the delivery if any, using my roll cage, hang each strip onto the side of the inside cage, after all strips on hung, I take the roll cage out onto shop floor, and aisle by aisle I walk the floor and check which clips I can put out on every SECOND bay of the aisle at each side,not forgetting to fix and check dates of all clips and clips that has edibles on them.
Sometimes I have small surveys such as Cosmetic lights that has no allocated times beside them so that means that I should include the time in my cosmetics time so I would reduce 1 min from the  2hrs 45 Cosmetics time so that would mean that I would spend 2hrs 44 working on the makeup and beauty and 1 minute doing the survey including the photo of the Cosmetic Lights job

A typical day at work involved setting up displays, restocking shelves, rotating stock, and making sure products looked neat and appealing for customers. Every day was a little different, which kept the role interesting and varied.

During my time in this role, I learned a lot about organization, time management, and working to tight deadlines. I also gained confidence in working independently while still being part of a wider team effort.

Management was supportive and approachable, always willing to give guidance when needed. Communication was clear, and expectations were set in a way that made the work straightforward and manageable.

The workplace culture was positive, with a good balance between working independently and feeling part of a team. There was mutual respect, and everyone worked toward the same goal of keeping stores looking their best.

The hardest part of the job was the physical aspect, especially early mornings or lifting heavier stock, but it became easier over time and kept me active.

The most enjoyable part was seeing the finished displays and knowing customers would have a better shopping experience because of the work I put in. It was rewarding to step back and see the results of my efforts on the shop floor.


Frequent long travel times to work normally around 2 hours but can exceed that up to 7 hours.

12 Hour shifts in most cases and about 98% of those are nights.

Mostly doing standard retail work filling shelves, working delivery.

Sometimes full refits are being done and you are expected to read a planogram understand where products are meant to be placed and where shelves need to be moved to in a timely manner 

Normally very little on site management you will have a 'team leader' who will delegate jobs to everyone in your team for the job to be completed as quickly as possible

Co-workers in this job are always there if you need a hand with something or don't understand something for if a team leader is busy they are normally very experienced people other than the team leader on site to help you out

Heavy lifting is an must with this job (shelves, beams, extra heavy products (such as large tins of paint, Wardrobes, baths, ladders)).

Hardest part of the job is maintaining the lifestyle with it being a 0 hour contract you can go without working for long periods of time or you could work every single day in a month 

The most enjoyable part of the job is the Friends you make as you normally are with 'your' team and you get to know these guys really well and become good friends you work together, eat together, and normally even share hotel rooms, so its a strange working relationship but one I feel has benefited me during my time working for DEESET

The job is quite good if you’re a student like me who needed to work during the weekends with shorter work hours, and it’s also pretty good for introverts as the job doesn’t require a lot of talking to people. However, if you do take this job without previous merchandising experience then be prepared to be thrown into the deep end. All of their training tends to be online and there’s very little in person training, and you do everything independently which I wouldn’t recommend for a job like this that requires lots of heavy lifting under strict time limits. The online training also doesn’t really prepare you for the reality of the work you have to do.

It can get pretty lonely at times and you have to be very self motivated, especially if you have to work through large deliveries during busy periods. Big deliveries are by far the hardest part of the job. If you don’t believe that you’re very strong (and especially if you’re not very tall) then please do not take this job! A lot of the time there is no one around to help you when you have to carry large totes in the warehouse, on top of having to sort through massive deliveries by yourself within one or two days. Often I’ve had to work a few extra hours to decant deliveries right up until closing, and this is a pretty thankless job so I always felt pretty stressed every shift.

when comes to deeset you have to be flexiable with travelling all the uk and sharing rooms with people you don't know the hours can be really good at times but December January & February you can go without work which can hurt you really bad if you have no other income coming in from somewhere sometimes can go past February as well. the shifts are 12 hours depending on the contract asda morrisons b&q etc you will be paid in different morrisons you will be paid for the 12hours because its nightshifts and you wont be allowed to leave the building from 11 to 6 in the morning. asda you will be paid 11hours and you are allowed to leave there premises at anytime.
the job itself is not bad at all easy as it comes its just taking stock off and going to a new plan easy to read and follow you shouldn't have any problems. you will always have a team leader there to help if you are having any problems. management are good sometimes you get a few bad ones but that comes with the territory.
hardest bit of the job id say is being away all the time so if you can handle being away from home this isn't for you.
most enjoyable is getting paid, no id say the lads you meet on the way you can have some good laughs with the people you meet.
like I said the job isn't so bad its just the hours you get some months can be not so good.

The job itself is fairly easy but be prepared to be thrown in the deep end from day one. 
There’s no training given, you basically go into another store on your induction day and get shown around, a lot of rambling about things you’ve never heard of before and then your told about the online portal system etc.
Your first day (if it was anything like mine) is a mess! There’s no one there to support you or for you to fall back on if you need help or whatever. 
Over the following weeks/months you get used to what you need to do on a regular basis which is replenish stock, delivery, d surveys and other tasks. 
I have enjoyed my time so far however there’s no job security as they pick at you for every little thing & morrisons staff are on you like hawks so any slip up their on the phone to the area manager so beware. 
There’s no breaks as each shift is 4 hours long, you’re on your feet pretty much all the time and the shift does fly by pretty quickly if your doing your job.
All I say is if you want over time or extra hours make sure to ask for it in a contract or for it to be written down by someone other than your supervisor as it may well go against you in the future. Also, do not over commit because when you want a day off for example Saturday or Sunday they will tell you straight up no because really who wants to work a weekend?

Working for Deeset is only describable as one of the worst jobs I've ever had. Zero communication with management, either unable to reach or just has his phone off, never rings back. Also, the idea that someone doing the same job as me and getting the same pay as me is somehow superior shows extreme favoritism from a management level. 
The job is 'sold' to you on the idea that you can go into store and work your hours at a time that suits you, which is great on paper. Sadly, this is not the case after having management threaten my job if I didn't go in on specific days.  
Typical day would be one in which I'd go into store to find several boxes of delivery across 4 different sections, 3 shippers, a side stack and absolutely no information as to what to do with them.
During my time there I got perhaps 7 hours training in one store after being told I'd have someone by my side for weeks, showing me the ropes, considering there's quite a lot to take in, the lack of support from anyone remotely related to Deeset is disgusting.
The one good thing I can say about working for Deeset is that you get the support instead from the colleagues in store, the guys who actually work for the supermarket you're supposed to be merchandising in.
All in all, a dreadful company to work for, avoid at all costs.

What is the best part of working at the company?
Good company to work for, although I do think a lot depends on your area manager and their capabilities and personable skills. I always had consistent and regular work in the almost 10 years I worked for them. You need to be a fast worker, self-motivated and organised. If you do your work correctly then the managers generally stay off your back. It doesn't seem it, but it can be physically demanding, with long hours stood on your feet, so you do need to be physically fit. All in all I enjoyed my time. However, the pay rates of some jobs work out to be below minimum wage, and some jobs take longer than the allocated time.

What is the most stressful part about working at the company?
Working to strict deadlines on your own. Some briefs were not clear which made your job difficult.

What is the work environment and culture like at the company?
Majority of the time you work completely on your own, so it can feel isolating. Good online community group though, to share your work and communicate with others. 

What is a typical day like for you at the company?
Reading your briefs for the day ahead. You need to constantly check as they do have a tendency to throw jobs at you without your knowledge. travel to various stores completing the briefs and submitting date accurately and promptly.

Top Job Titles	Average salary
Brand ambassador 137 salaries reported	£16.00 per hour
Retail merchandiser 399 salaries reported	£12.52 per hour
Territory sales manager 12 salaries reported	£25,462 per year
Retail sales associate 3 salaries reported	£24,000 per year
Retail supervisor 55 salaries reported	£13.04 per hour

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