lecturer

learning support assistant

tutor

mentor

customer service representative

Heart-of-Worcestershire-College

This is an awful working environment to be in. Management see you just as a number and no attention or care is shown towards staff. Students ride roughshod over staff and the management will certainly not support or back up their staff. There is no reward for taking the initiative or any thanks extended for working hard and going the extra mile. There is no sense of of belonging and staff are expected to simply know where to look for material and policy with absolutely no help or guidance from senior and middle management. 
I was not given an induction to my department. Students often go unpunished. 

Worked here for a while and was glad to leave.  Bullying culture which is tolerated.  New staff are left without training or support to sink or swim.  Colleagues are unsupportive if not downright obstructive.
Vacant posts are frequently filled and then re-advertised within 6 months, indicating that the new employee quit after being in post for less than 6 months.  That is quite telling.
Many posts are part time or term time only, which suits some, but most people cannot manage on pay for only 40 weeks per year.  Pay is VERY low too, for what is expected.  You could earn more in almost any other job, with a lot less stress and hassle. 
Good and experienced staff are got rid of to save costs.  Unsurprisingly however, managers' jobs are safe and very lucrative.  

Pros: Centre of city; very convenient.  Reasonably priced canteen.

Cons: Poor management.  Poor recruitment choices.  Tolerant of bullying.  Low pay; staff not valued.

For a typical day of voice acting work, I would get emailed by my manager to come and collect a script from his office. Upon receiving the script I would proceed to be allowed into exclusive recording studios in the college campus to record. Typically, I would work up to 2 hours a day after college (until the building shut) to get the script recorded. Moreover, after I had finished recording the script, jotted down my working hours, and handed the recording equipment back, I would then proceed to wait up to a month for my next script. The worst part about this job was the improbability that I would get another script (i.e. more work), as it was a 0 hour contract. However I did enjoy my time doing this as it was exciting to learn how to use the equipment, and learn how to portray characters, questions, and information through my voice.

My typical day at the college was maintaining equipment so always checking to make sure that the gym was nice clean and ready to go and also checking the sport locker had everything in it and that was usually ready to go. I was in charge of letting people in and out. when asked by tutors I would help set up there sessions and have even covered practical sessions for ill tutors. I learnt to become more confident with dealing with different ages and I become stronger as a coach. I had talks with management once a month when timesheet had to be signed and handed in. This made a great opportunity to discuss what new equipment was needed or to be repaired. Co - workers where friendly and great they was always supportive and work well. Most enjoyable part of the job was coaching cover lessons.

I joined Heart of Worcestershire College as an apprentice, colleagues treated apprentices unfairly and  wasn't a nice environment. Also found when low on work and asking whether there is anymore you'd get moaned at for asking but likewise also get talked to for seemingly doing nothing in comparison to others - at times I was given work that someone else was responsible for and wasn't covered/relevant as part of my apprenticeship training. Very grateful to have left wouldn't recommend to anyone - college is a sinking ship. There is very little support for your training if you get stuck or start to struggle finding information - even though its a college!!!

Working at Heart of Worcestershire college is fun and enjoyable as all the members are staff are very friendly and sociable and will treat new members with respect and will willingly help them learn and progress. However the college also still needs to progress as a whole as there are some holes in the company that still need filling. For example, the college has recently made a lot of staff redundant including some well experienced staff who are well trained in their role who have been replaced by people that have no prior knowledge to the roll

Great place to work, staff are all very friendly at all levels. Roles offer the opportunity to be challenged daily which allows for personal achievements within your role. 

Exceptional holiday allowances that include given time for Christmas and Easter for support staff. Good progression routes and able to apply for CPD if this is something of interest.

I have always been supported by managers and find them approachable for any concerns I have had.

I have worked at the College a number of years and although at times it can be challenging (in truth what public sector organisation isn’t!?) I find it rewarding. Providing a position is available and you have worked hard you can progress. The benefits are good, nice holiday allowance plus some College closure days, local government pension, opportunity to apply for funding for CPD and a reward gateway which includes discounts at loads of places to name a few.

Started job had to work out what needed to teach no help from colleagues or managers unrealistic recruitment to fill courses and feeling like your a cash cow for the college as the course was funded by ESF and found out was over 1000 pounds per person thay were making and was expected to get minimum of 12 people on course of 6 weeks for two days and same for other two days and the course was rubbish didn't teach people on it a thing absolute joke 

It’s a hard place to work, experienced staff have been let go an new staff have no one to train them, managers stay in Osprey House in Redditch an rarely go to the campuses so they have little idea of what goes on it’s all done at the desk by remote control. Some staff are rushed off their feet whilst others appear to do nothing ie caretakers - there seems to be loads of them! Senior management are too remote to know what is actually going on

Top Job Titles	Average salary
Lecturer 19 salaries reported	£30,676 per year
Learning support assistant 4 salaries reported	£12,333 per year
Tutor 5 salaries reported	£22,965 per year
Mentor 4 salaries reported	£19,525 per year
Customer service representative 4 salaries reported	£11,573 per year

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