truck driver

delivery driver

assistant store manager

customer service representative

administrator

Manpower

My present role revolves around speaking to customers and listening to their issues. I need to have in depth conversations with them to understand what they want and how to improve their overall perception of the Bank. Once I have all the relevant information from the customer I then have to go away and investigate the issues presented by them and try and find a fair and unbiased way to achieve a fair outcome for the customer. 

From this I have improved my customer service skills greatly, I am confident in speaking to customers or other organisations on the phone in order to obtain further information. I have developed a good phone manner and am confident in talking to irate customers; I am able to diffuse the situation to create a more relaxed phone conversation where the customer feels more comfortable to talk about their issues. 

While I've been here I have tested new systems and gave my input in how they can be improved to improve the overall complaint process to make it smoother and more customer friendly. I have also helped my colleagues learn this new system and answered any questions put to me regarding this, if I have not known the answer I have conducted research looking for the answer, I have then delivered it as quickly as possible. By doing this I have helped improve the overall efficiency of my Team and to a degree the department as a whole.

My current job involves working in a busy office environment where regular targets have to be met daily, as well as delivering on productivity targets, quality targets also have to met. I have my own individual workload that I have to manage and update daily, as well as this I have learnt how to work well and effectively as part of a team. I have to use a variety of computer programs for my job such as Excel, Word and PowerPoint.

Management at Royal Bank of Scotland can only be described as poor, they take zero to no accountability for any poor performances by any team and constantly put the blame on people beneath them, instead of re-evaluating their own management skills. Further to this they don't seem to listen to logical ideas put forward by complaint handlers, they create unrealistic targets for a role they know nothing about. 

My Co-workers are friendly and great to work with and there are some great people at this office.

The job can be very stressful at times, and i feel the pay here is not high enough for the amount of stress you have to deal with on a weekly basis

I worked for Manpower as a BT retentions advisor for 3 months

It is the worst company to work for. 

Staff are very unprofessional and unsupportive. I have never felt do depressed and mentally upset working for a company than I did with manpower. 

I got constantly bullied while I was there. Manager's  pick on you and the coaching sessions are an absolute joke. They are not consistent and what could be deemed as a problem by one is not for another coach. Hence no consistency and a constant struggle for employee as you are unaware of what is right. 

If you have a degree or not do not demean yourself by working for them. 

No respect for employees. I was the top sales guy for nearly every week and got a bonus of £800. But this could have easily have been 200-400 if kpi targets were not met. 

I was talking more calls than anyone else yet no point doing this for national minimum wage. 

If you want to get mentally disturbed than go ahead and work for this company. 

They can change your shift patterns at any time without sufficient warning. On one occasion it said I would be off in January then suddenly one day before it had been changed and I was scheduled to work. 

Very unhelpful staff and management  and poor team morals in general. 

Shift patterns are those that the BT employees do not want to work. You are a second class worker and doing the same job for a fraction of the wage getting paid to a Bt worker. 

No consideration for all the good work you have done. Do one thing wrong they come down on you like a ton if bricks. The mistake could be as simple as not asking needs analysis questions. Even though you got sale by asking questions in their required robotic fashion is not appreciated. And still picked upon in coaching sessions  which cab then result in disciplinary action from manpower. 

You live in constant fear of one to one sessions. 

Please consider all points mentioned above before applying. Think of your own sanity too and not the bonus potential. No point in working at a place that will negatively affect your health!!

The fundamental idea of this organisation was to introduce people who had been out of work for over 12 months to learn certain jobs and give and hopefully create a certain work ethic. I felt that the initiative to train and find employment for these people was lost due to the fact that there was a slump in the job market and the jobs that did become available were advertised as "experience required"

A typical day started at 7.00am. I would open up and disarm the alarm system to the building. I would unlock the cleaners store in readiness for their 7.30am start. I would then carry out a security check of the building and make a report of anything which may require attention later. I would check on my job list to see if any of the management had left any messages for me and prioritise these. I would set up any rooms for pre-arranged activities. At any point in the day, the drug rehab doctor would come in and we would discuss which clients would be needing what drugs and he would write a prescription for me to collect the drugs later, in time for the clinics to start.

I am able to carry out some DIY, so I do what jobs I can do and if something is beyond my limitations, I would bring in 3 contractors for estimates.

I carried out some admin work and arrange for any work needing specific attention by the cleaners.

In this post, I learned more people skills by dealing with staff, management and clients, and how to manage situations when the arose.

I was placed at ATOS through Manpower, working on behalf of NS&I. The working hours were reasonable and well-structured, offering a good balance for those seeking stability. The environment was highly regulated with significant micromanagement, though this was strictly procedural and never overstepped into personal space. Everything was handled by the book, which ensured clarity and consistency across the board.

Initial training was solid, and the support from team coaches during live call scenarios was particularly commendable, they were always available and genuinely helpful. The learning curve is steep but rewarding. You gradually build expertise across different areas, including general enquiries, interactions with financial advisors, and handling sensitive conversations with vulnerable customers.

However, career progression is limited. Once you reach general enquiries, opportunities to move up or transition into other departments are rare unless a vacancy opens. While there is a path to becoming a Team Coach or joining another department, the pay increase is marginal, which can be demotivating for those looking to grow long-term.

Overall, it’s a decent transitional role, ideal as a stepping stone while exploring other career avenues or upskilling. Professional, process-driven, and good for gaining exposure to customer service in a financial context, but not somewhere you'd typically stay for the long haul.

I have worked as a Medical Secretary both in the NHS and private sector for the last 10 years+. At present I work as a temporary Medical Secretary Band 4 for Manpower UK Ltd based in Swansea and have recently worked at both Morriston and Singleton Hospitals, Swansea. I enjoy the job immensely. Every day is different, though you do have to sustain a certain amount of routine, but this is a job with which you can never have nothing to do. Always meeting different people from all cultures, members of the public and staff members. There is always something new to learn. Working as a medical secretary, you also need to maintain a certain amount of empathy, discretion and also to be flexible and adapt to situations as they present themselves. Sometimes you have to work under extreme pressure, other times you can be working alone. Working in the medical profession can certainly have its highs and lows, and you learn to work in this environment. The job can certainly have its rewards, especially when you have helped patients/relatives and they are reassured. Working to deadlines can be stressful, but I have always enjoyed this part of the job, and to know you have achieved all that is quite satisfying at the end of a very busy and stressful day.

My Honest Opinion about Manpower especially the one they've advertised jobs for HGV Class 1/2 are that I wouldn't Recommend working in this type of Environment Especially around West London Area.

You Rarely get any work to survive on especially when the Manpower keeps Deducting Hours and changing them to suit them. Yes you do get weekly pay but everything is on a timer so you only get paid to the hours you've done and not the full shift. They don't fairly share the shifts, some drivers glorify they're on £500 - £900 a week, where as newer drivers are lucky to earn under £200.00 per week, despite being available for the same assigned shifts. You won't be paid for Overtime as they tend to keep the money that they've received from Royal Mail and not pay the drivers so you're only going to get to what your shift is allocated. 

They've got certain drivers that are special preferred treated then the other drivers, so certain drivers doing the same shift and earning above £500.00 to £800.00, whilst certain drivers may not get enough to support them. Management are non supportive and communication is very poor but if you do anything to offend them, they tend to not give you any shifts online and a no response. You're very much on your own at the Royal Mail premises and there's no support at all from Manpower for Any Kind of Training but you're expected to Pick up all the Do's and Don'ts on your own.

The work itself isn't too difficult, but the pay is very very poor and there is little security with zero hour contracts in place.  The office itself is poorly maintained, with unclean toilet and kitchen facilities and only a couple of parking spaces for managers.

Management is shockingly bad at CORE North in Newcastle. Managers surround and protect themselves with yes-people, who they themselves come across as cliquey, arrogant and ignorant. Oh, these so-called 'leaders' enjoy "powdering their noses", and are very open about it. Because of these problems, management treat it as their own little empire and will do everything in their power to ensure that no 'higher-ups' can see how it is ran.

Co-workers on the other hand are very nice, we're obviously in the same boat and share similar grievances together. These workers are underpaid, overworked and deserve so much better.  Ambitions are shot-down immediately and feedback given from 'leaders' is generally negative, demoralising or even offensive. 

The queue of people looking to leave continues to grow, without management addressing the original issues at hand.

I would kindly advise anyone thinking of working for Manpower to consider somewhere else.

I started out as an agency worker but was taken onto a full time contract working nights (2200-0700). 

The people I work with are great! I can't say a bad word about them! It's a hard job and physically demanding. Management are great although there is a few arguments sometimes, firstly we weren't treated great but our specific depot has jumped leaps and boundaries recently in terms of employee satisfaction although there is still some room for improvement. Our wage is £8.85 an hour for nights and £8.05 for days. I hit time and a half almost every week, If you're prepared to out in the hours then you will get rewarded, opportunities for advancement are hard to come by but they do come along and from what I've witnessed they do favour promoting within then sourcing the job outside. Bottom line, If you get on with people and have a strong work ethic then this is a good job, the money far exceeds your basic salary & there's always opportunities for overtime. 

Because it's nights it maybe hard at first to sort out your social life and other commitments but you get used to it & even though sometimes I've felt like just walking out I am very happy happy working there.

A typical day for me was to data enter part time student loan request forms onto the in house system. This needed to be done efficiently but overall accurately with the creation and sending of correspondence for any missing or incorrect information to be sent in. Due to the form type I was dealing with also being available online, my team finished the forms very early in the shift and usually spent the rest of the shift on e-learning programs.

I learnt how much information is required to accurately process a student loan request.

My manager was fresh to the company and had no idea what the forms were like to data enter, having never looked at one before and took most of his information about my teams role from colleagues who had been working there for several years and were supposed to be proficient in the role.

My co-workers were very bubbly and friendly people but the mixed feedback on the job did spark tensions and there was an air of negativity regarding the roles duties.

Keeping up with all the changes to the forms that we needed to data enter or not.

On occasion we had team meetings that were pretty much quiz games for the group to enjoy.

	My role involves indexing and maintaining highly sensitive NHS         & Government files adhering to SLAs and KPIs 
	Editing and analysing data to maintain accurate information
	Alternate weekly an Administrative Indexer duty within the Indexing Room which involves on a daily basis the following duties –

o	Print and send out customer barcodes as well print file/box barcodes for the Indexing Room
o	De-Brief drivers and close delivery work-orders
o	Check/Truck validate and package customer files/boxes to be delivered via TNT Express
o	Keep the Re-Boxing area up to date by re-boxing damaged boxes and reprinting the box barcodes
o	Re-file files returned from the customer 
o	Check/Index and Truck validate emergency files to be delivered by a dedicated driver or via TNT Express
o	Create work-orders and process daily, weekly and monthly particular containers required by customers

Worked with a small team of co-workers, therefore it is imperative that we all get along and work well as a team.
One of the worst things about the job is the heavy lifting of boxes.
The most enjoyable part of the job is the work as it is very varied.

Top Job Titles	Average salary
Truck driver 13 salaries reported	£19.52 per hour
Delivery driver 1 salary reported	£14.50 per hour
Assistant store manager 6 salaries reported	£26,800 per year
Customer service representative 12 salaries reported	£13.65 per hour
Administrator 38 salaries reported	£20.65 per hour

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