Working at Bupa: Company Overview and Reviews in the United Kingdom

Promotional banner for Bupa in the United Kingdom
1787 reviews
Bupa, UK Ratings
Average rating of 1787 reviews on Indeed
3.1Work-life balance
2.9Pay & benefits
3.1Job security & advancement
More than $10B (USD)
Health Care

Popular jobs at Bupa in the United Kingdom

 Average salarySalary range
3113 salaries reported
per hour
2702 salaries reported
per hour
1322 salaries reported
per hour
700 salaries reported
per hour
647 salaries reported
per hour
Salary satisfaction
Of the employees are satisfied about their pay, in the United Kingdom
Based on 3781 reviews

Bupa reviews

Popular jobsCare AssistantHealthcare AssistantCustomer Service RepresentativeDental NursePractice ManagerSenior Care AssistantCaregiverReceptionistAssistant in NursingRegistered NurseHousekeeperDental ReceptionistKitchen AssistantCare WorkerManagerElder Care AssistantPersonal Care AssistantNurseDentistActivities DirectorSupport WorkerAdministratorAssociate DentistCleanerUnit ManagerHome Care AideTrainerAdministrative AssistantAgency ManagerCatering AssistantDeputy ManagerFinancial AdministratorReceptionist/Administrative AssistantTeam LeaderAssistantBusiness AdministratorChef ManagerCookLaundry AttendantMaintenance ManagerRecruiterAssociateHealthcare ConsultantHome AssistantKitchen Team MemberMaintenance PersonRelationship ManagerVolunteerArea ManagerClinical Lead NurseConsultantCounselorHealth Care AdvisorSales ExecutiveTelemarketerChefClaims ProcessorClinic ManagerCustomer Service ManagerDental AssistantDental HygienistGeneral ManagerNursing AssistantResident Care AssociateSales ConsultantSales ManagerBranch ManagerClaims AssessorClient AdvisorExecutiveHost/HostessLead ReceptionistProject ManagerSalesSales AssistantSpecialistUnderwriterAssistant ChefConciergeHome ManagerPhysiotherapy AssistantProduction CoordinatorSenior Business AnalystSenior Executive CoordinatorService AdvisorSocial and Health Program ConsultantStaff MemberWarehouse LeadAccountantActivity AssistantActivity CoordinatorAssociate ManagerBusiness AnalystBusiness Development ManagerCase ManagerCharge NurseConsultor/a generalCredit ControllerDentalDomestic AssistantFood Service AssociateGardenerHead ChefHealth CoachHotel ManagerIT Project ManagerMSAMédico/aPSOPersonal AssistantPhysiotherapistPrior Authorization SpecialistRecreational Activities OfficerRegional HeadRegional ManagerRegional Sales ManagerRetentions AdvisorSupport AdvisorSystem EngineerTeam MemberTellerTherapistTécnico/a en enfermeríaAccount ExecutiveAccount ManagerAccounts Payable ClerkAdminAdministrativo/a contableCajero/aCall Center RepresentativeCare ManagerCaretakerCatering ManagerChief ManagerClient ServicesCoachContact Center EngineerContract AdministratorControls EngineerCustomer ConsultantData AnalystData Entry ClerkEENEndorsed Enrolled NurseEnfermera/oExecutive AssistantFinancial AnalystFood and Beverage AssistantHandlerHead HousekeeperHead of Customer ServiceHostessHuman Resources AdministratorIT AnalystIntegration ManagerJefe de equipoMaintenance AssociateOccupational Health NurseOffice AdministratorOffice AssistantOffice WorkerOperations AdministratorOperations ManagerPractice AdministratorProcess ManagerProgram ManagerProject CoordinatorQuality Assurance AnalystRather not sayReceptionist/AssistantRecruitment ConsultantSales AdvisorSales RepresentativeSecretario/aSecretarySecurity OfficerSecurity Project ManagerSenior Agency ManagerSenior Care CoordinatorSenior Care GiverSenior ManagerSenior Operations ManagerService AssociateService ConsultantService Delivery OfficerService TechnicianSoftware Development SpecialistStudent NurseSupport StaffTechnical Support SpecialistTreatment CoordinatorA .MA I NAccount SupervisorAccount managerAccounting ClerkAccounts Receivable ClerkAddetto/a alle pulizieAdjusterAdministrativeAdministrative ClerkAdministrative OfficerAdminsitratorAgentAgente telefónicoAnalista de ImpresionAnalista de control de gestiónAnalista de infraestructuraAnalytics ManagerAnónimoArchitectArchivista y capturistaAsesor/a de ventasAsesor/a financiero/aAsistente administrativo/aAsistente de administraciónAssist visaAssistant AccountantAssistant LeaderAssistant Sales ManagerAssistant UnderwriterAssistant to COOAssisting elderlyAssisting peopleAssisting service userAuxiliar administrativo/aAuxiliar/a de informaciónBDMBUPA (Administrative)BUPA's objective is to help people lead longerBanking AssociateBathing and washing residentBenefits ManagerBranch HeadBrokerBupaBusiness AdvisorBusiness AssistantBusiness ManagerCAT RENEWAL ADVISORCall Center ManagerCallingCareCare AssiatantCashier/ReceptionistCatererCenter ManagerCentre HeadChief Operating OfficerChief Risk OfficerChilton meadowsClaimsClaims AnalystClaims ExaminerClaims ManagerClient Services ManagerClinic CoordinatorClinical AssistantClinical Care OfficerClinical Nurse EducatorClinical Nurse ManagerClinical PlacementClinicianCluster ManagerCo-managerCocinero/aCommunications ManagerCommunications OperatorCompliance OfficerContent ExecutiveContent ManagerContract ManagerControllerCoordinatorCorporate Development ManagerCorporate Social Responsibility OfficerCustomer Care ManagerCustomer Relations ManagerCustomer Service AnalystCustomer Service Team LeadDIRECTOR REGIONALData AdministratorData ClerkDatabase ManagerDelivery DirectorDelivery DriverDental Dental Care professionalDentistaDesktop Support TechnicianDigital AnalystDigital ConsultantDigital Project ManagerDirect Care WorkerDirect Service ProviderDispensing AssistantDogs bodyDogsbodyDriverECAEjecutivoEjecutivo de RemuneracionesEjecutivo/a de atención a clientesEjecutivo/a de servicioEnfermeraEngagement SpecialistExecutive Assistant to Chief Financial OfficerExecutive DirectorFacilities (Temporary Placement)Facilities AssistantFinance ManagerFinancial Planning AnalystFinanzasFitness SpecialistFront Desk ReceptionistFront End DeveloperFront Office ManagerFsaFull-time employmentGENERALISTA DE PERSONASGeneral AssistantGeneral lackyGerente Medicina Familiar y Canal EmpresasGerente de ITGerente de servicioGestor/a comercialGovernance ManagerGrounds Maintenance WorkerGruistaHandy ManHead of Communications Bupa Latin AmericaHead of PartnershipsHead roleHealth AssessorHealth EducatorHealthCare workerHealthcare AdvisorHealthcare ManagerHelpdeskHome Care WorkerHome Healthcare SisterHouse OfficerHousehold ManagerHousekeeper/LaundryHuman Resources Business PartnerHuman Resources CoordinatorHuman Resources ManagerIT ArchitectIT TechnicianImplementation SpecialistIn Home CaregiverInsurance AdvisorInsurance ConsultantInsurance ManagerInterim Head of Quality and GovernanceJunior SisterKitchen ManagerKitchen PorterKoordinatorLead Generation SpecialistLeadership preferably.Learning and Development AnalystLearning and Development ConsultantLegal DepartmentLiaisonLife Skills TrainerLife styleMIS ExecutiveMaintenance AssistantMaintenance EngineerMaintenance TechnicianManagement AnalystManager On DutyManager of Volunteer ServicesMarketerMarketing ManagerMedical AssistantMedical CoordinatorMedical Equipment Service TechnicianMedical OfficerMedical SpecialistMember Services RepresentativeMembership RepresentativeMesa de controlNetwork EngineerNetwork ManagerNight SisterNoneNursing AuxiliaryNursing Home AdministratorNursing StudentOffice ManagerOffice SupervisorPMO ManagerPart of the People TeamPast employeePatient AssistantPatient Care CoordinatorPatient Services RepresentativePayroll AssistantPerformance AnalystPersonal Assistant to DirectorPharmacistPharmacy ManagerPharmacy TechnicianPhysicianPhysicistPlan ManagerPrefer not to sayProducer/DirectorProduct ManagerProduction AssociateProfessional Advisor, Wellbeing & ActivityProject ConsultantPurchase Ledger ClerkPurchasing AssistantPurchasing SupervisorQuality AnalystQuality Assurance InspectorQuality ControllerRAORCLRECREATIONAL ACTIVITIES OFFICERRSMRadiologistRecruiting CoordinatorRecruitment ManagerRegional CoordinatorRegional DirectorRegistered Mental Health NurseRegistered Nurse - OncologyRegistered Nurse - Quality and Patient SafetyRegistered Nurse ManagerRehabilitation AssistantRenewal AdvisorRenewals AdvisorRepresentante de atención al clienteReservation AgentResidence ManagerRetail Assistant ManagerRetention RepresentativeRetention SpecialistSHCASQL DeveloperSales AssociateSales Operations ManagerSales SpecialistSales Support RepresentativeSalespersonSecurity ManagerSecurity SupervisorSenior Administrative OfficerSenior AssistantSenior Business ManagerSenior Claims AssociateSenior Claims ProcessorSenior Commercial ManagerSenior ConsultantSenior Customer Service RepresentativeSenior Dental AssistantSenior Financial AnalystSenior Health AssessorSenior Operation ManagerSenior Relationship ManagerSenior Sales AdvisorSenior Sales ConsultantSenior Sales ExecutiveSenior Sales ManagerSenior Service TechnicianSenior SisterSenior Structural EngineerSenior Team LeaderSenior UnderwriterService Delivery ManagerService ManagerShift LeaderSite LeadSoftware EngineerSous ChefSr. Officer - SME Field SalesSr.centre headSsniorSterilization TechnicianStore ManagerStudent PlacementStudent placementSupport AssociateSushi ChefTea boyTeam SupervisorTechnical ConsultantTelemarking ConsultantTelephonistTens en anestesiaTest AnalystTraineeTraining ManagerTutorTypistVice President of SalesWarehouse WorkerWellness AdvisorWork Experience StudentWould rather not divulgeactivites cordinaterassisting in the completion of all forms and documentationcarassistantcare assistmantcare givingcustomer bookingday staffdecontaminationestafeteriagsohead of carei am a keen and hard working personlaundrypersonal workerpreparador de cuentas pacientes人事
All locationsAberdeenAldershotAltrinchamArkleyAshby-De-La-ZouchAshfordAshton-Under-LyneBarnetBarnsleyBarrheadBarrow-In-FurnessBasildonBasingBathBatterseaBearsdenBedworthBelfastBellshillBenfleetBexhillBingleyBirminghamBishop's StortfordBishop AucklandBlackburnBlackpoolBlythBollingtonBoltonBostonBournemouthBradfordBrandonBridlingtonBridportBriggBrightonBristolBrixtonBroadwayBroxburnBuilth WellsBurley in WharfedaleBurnleyBurton-On-TrentBuryBusheyCaernarfonCamberleyCambridgeCanterburyCardiffCarlisleCarrickfergusChelmsfordChelseaChesterChichesterChippenhamChorleyCirencesterClacton-on-SeaClevedonClevelandClydebankCobhamColchesterColwyn BayComptonCongletonCorbyCottenhamCoventryCranbrookCrawleyCrewkerneCroftCroydonDagenhamDanburyDarlingtonDartfordDaventryDenbighDerbyDerryDevizesDonningtonDudleyDunstableEastbourneEast DeanEast LondonEast WitteringEdinburghElderslieElstreeEnfieldEsherEvercreechExeterFalkirkFarnboroughFarnhamField BasedFleetFlintGarstangGillinghamGlasgowGlenariffGloucesterGravesendGreat DunmowGroveGuildfordHalesworthHambletonHarlestonHarlowHarrogateHastingsHatfieldHatfield PeverelHavantHaywards HeathHeatonHeckmondwikeHedge EndHerefordHeywoodHighgateHoltHornchurchHorsforthHorshamHoveHuddersfieldIlkleyIpswichIrthlingboroughIrvineIvybridgeJohnstoneKeighleyKendalKensington and ChelseaKingston upon HullKingston upon ThamesKnaresboroughLeedsLeicesterLeighLeighton BuzzardLeistonLeominsterLincolnLisburnLittlehamptonLiverpoolLivingstonLlandrindod WellsLondonLong EatonLong MelfordLoughboroughLutonLymingtonMacclesfieldMaidenheadMaidstoneMalvernManchesterMansfieldMarket LavingtonMedwayMelbourneMiddlesbroughMiddlewichMidhurstMilton KeynesMoldMorecambeNeathNethertonNewburyNewcastle-under-LymeNewcastle upon TyneNewton AbbotNewtownNorthamptonNorth ShieldsNorth WalshamNorthwichNorthwoodNorwichNottinghamNuneatonOldhamOxfordPainswickPaisleyPenrithPeterboroughPlymouthPontefractPoolePortisheadPortsmouthPrestonPudseyRamseyReadingRedbridgeRedditchReigateRhylRichmondRiponRochdaleRoyal Tunbridge WellsRoytonSaleSalfordSalisburySaltcoatsScunthorpeSevenoaksSheffieldSherborneSidcupSleafordSloughSolihullSouthamptonStaines-upon-ThamesSt AlbansStamfordStaplehurstStevenageSt HelensStockportStockton-on-TeesStoke-on-TrentStowmarketStratfordStratford-upon-AvonSturrySunderlandSutton ColdfieldTauntonTeessideTetburyTewkesburyThatchamTorquayTrowbridgeUckfieldUddingstonUptonVerwoodWakefieldWalton-on-ThamesWarehamWarringtonWatfordWellingboroughWelshpoolWestbourneWestburyWhitchurchWhittleseyWilmslowWinchesterWindsorWisbechWithingtonWitneyWokingWolverhamptonWorcesterWorthingWrexhamYorkDubaiArmidale NSWAshfield NSWBallarat VICBallina NSWBankstown NSWBanora Point NSWBateau Bay NSWBendigo VICBerry NSWBexley NSWBrisbane Central Business District QLDBrisbane QLDBunbury WABurwood NSWCairns QLDCampbelltown SACanberra ACTCardiff NSWCarindale QLDCentral Coast NSWCremorne NSWCroydon VICDocklands VICDural NSWEchuca VICGold Coast QLDGreenacre NSWGreensborough VICGriffith NSWHamilton VICHelensvale QLDHobart TASHurstville NSWKempsey NSWKotara NSWLane Cove West NSWLismore NSWMelbourne City Centre VICMelbourne VICMildura VICMitcham VICModbury SAMosman NSWNorth Sydney NSWParramatta NSWPerth WAPortland VICPottsville NSWStirling SASutherland NSWSydney Central Business District NSWSydney NSWTamworth NSWToowoomba QLDTraralgon VICTugun QLDTumut NSWWodonga VICWoodville SAItu, SPDelhi, ONLondon, ONWoodbridge, ONAntofagasta, AntofagastaEstación Central, Región MetropolitanaLa Florida, Región MetropolitanaLas Condes, Región MetropolitanaSantiago de Chile, Región MetropolitanaViña del Mar, ValparaísoKøbenhavnالجيزةالقاهرةMadrid, Madrid provinciaTarragona, Tarragona provinciaKowloon Bay, KowloonQuarry Bay, Hong Kong IslandBray, County WicklowDublin, County DublinAhmedabad, GujaratAurangabad, MaharashtraBalrampur, Uttar PradeshBengaluru, KarnatakaChandigarh, ChandigarhChennai, Tamil NaduDehra Dun, UttarakhandDelhi, DelhiFaridabad, HaryanaHyderabad, TelanganaJaipur, RajasthanJodhpur, RajasthanKochi, KeralaKolkata, West BengalKota, RajasthanLucknow, Uttar PradeshLudhiana, PunjabMumbai, MaharashtraNew Delhi, DelhiPanaji, GoaPune, MaharashtraRajkot, GujaratTanuku, Andhra PradeshThiruvananthapuram, KeralaVilla San Giovanni, CalabriaGuadalajara, Jal.Auckland City, AucklandChristchurch, CanterburyDannevirke, Manawatu-WanganuiHenderson, AucklandInvercargill, SouthlandLevin, Manawatu-WanganuiManukau City, AucklandNapier, Hawke's BayNew Plymouth, TaranakiPorirua, WellingtonQueenstown, OtagoRiccarton, CanterburyRotorua, Bay of PlentyTauranga, Bay of PlentyThames, WaikatoWellington City, WellingtonWhakatane, Bay of PlentyWhangaparaoa, AucklandAl KhobarJeddahMeccaRiyadhBerkshire, NYCairo, GACambridge, MAChelmsford, MACromwell, CTDudley, MAEssex, MDHarts, WVHillsview, SDHouse, NMIpswich, MAKendall, FLLindsay, CALondon, KYManchester, NHMiami, FLNorth, SCNorth Wales, PAOasis, UTPanama, OKRemoteSuffolk, VASurrey, NDThomastown, MSTownship of Hamilton, NJWoodville, FL

Overall reviews at Bupa

Registered Nurse | Bournemouth | 18 Jun 2021
Modern slavery!
This company’s ethos will make you think you that they’re so amazing ! Well walking on glass shards is 10x easier than working for BUPA Expectations are sky high - salary is below average in most places….. The amount of repetitive paperwork for carers and nurses it’s just huge, their care plan system- paper based - over complicated and still handwritten 99% of the time …. and really I’m just feeling sorry for those forests…. Assessments of the residents need are purposely made wrong so they can keep staff levels on bare minimum - HCA s are running like headless chicken to make sure everyone had a PC in the morning, food and their pads are clean. Literally on your interview and induction you’re made to believe that you’re going to be there to support emotionally and physically the residents- well there is no time to say hi properly because a 12 hour shift consists of breakfast/washes/getting out of bed if you’re lucky/snack/pad changes /lunch/snack/ pad change plus getting back to bed if you’re lucky/ supper/ and if there is time another pad round …… this is the sad reality ….. you can’t spend more than 5 mins with residents because of the rush. Bells constantly buzzing, you can’t say your busy when answering the bell- you re bullocked by management if bells are not answered in time cause that looks bad on their paper reports….. Staff numbers are kept to bare minimum via wrong dependency assessments and tools which are mainly nurse needs focused - and carer needs are kind
ConsEverything I just wrote above
Care Assistant | Paisley | 11 Nov 2015
Do not go there.
Been caring for 30 yrs.Current employee of bupa. I would not put my cat in there let alone one of my relatives. Residents get the very basic needs met and sometimes these dont happen. Supplies run out and are not replaced, we had to wipe residents with the used pad we were taking off them as there were no wipes, tissues or toilet paper, not even in the communal or staff toilet. Activities written on the board often do not happen. Residents are left in wet pads until there is actually a puddle of urine in there wheelchair. The food is shocking. Many of the carers are good but very stressed and overworked as there is never enough staff on shift. I do not understand how some of our nurses actually quallified as nurses, we cringe as we see them do the wrong thing, eg with a resident who has fallen. They make too many drug errors also, this includes a resident being given another residents medication. Nightshift is also very stressful as there are only 2 carers and 1 lazy nurse to 30 residents. Our nurses do nothing apart from carry little plastic med pots then moan that they are tired. No help with residents bedtime, no help with pad rounds, no help with cleaning or andwering buzzers. Absolutley no back up/support from junior sister in charge of nightshift, who thinks shes a headmistress, its like being at school the way they treat you, instead of adults at work. Some nurses havnt been qualified very long and have not had the chance to become nurses. One experienced nurse told us
ProsLeaving after a shift.
ConsHaving to go in to start a shift.
Dental Nurse | Sleaford | 9 Apr 2019
Great place to work
I have worked as a dental nurse for over 15 years in both private and NHS practices, some with high tech equipment and some that need dragging out of the stone age. Sleaford bupa: I worked at this practice years ago when it was oasis and run by a different manager, I did not stay. But I came back as it had a good reputation with my nursing friends. now it is owned by bupa and run by a good manager that herself is a highly qualified dental nurse which make a massive difference in the running of this practice. She is friendly and polite, if you need time off she will do her best to let you have it off. I had to take some time off for personal reason and she sent me a lovely bunch of flowers which she didn't have too. She always get us little thank you presents from advent calenders to a cheeky Mcdonalds breakfast. As a dental nurse with the years experience I have I find the practice has more than enough equipment with the nurses managering their daily books correctly. If we do find we are low on anything we ask the lead nurse that will do her best to make sure everything is ordered that we need. The practice has digital radiograph, 2 decond rooms with new little sister digital autoclaves, 8 surgery's with decent chairs and good equipment. Staff. All the staff are friendly and do get on, the the nurses that are qualified have been so for many years and do an amazing job, the lead nurse has again been qualified for many years and knows her stuff and will d
ProsPay, friendly staff, good patient base, free parking
Care Assistant | Witney | 15 Apr 2019
care assistant
Love the residents but the staff are so two-faced and nasty. Never known such a childish working environment. You can't trust anyone in the building, the managers either haven't got a clue what they're doing or they just don't care enough. Many members of staff go off with stress related illnesses, staff leave because of poor management and this has been the case since it opened yet they do nothing about trying to fix the issues. Massive divide between the day and night staff, massive divide between direct employees and agency workers, no communication between the management and the 'workers' and pay is very often wrong. Day staff expect the night staff to get up as many residents as possible to make their lives easier, night staff whine if there aren't a certain amount of residents in bed at the start of the night shift both shifts regard the other as just being lazy if this isn't done but it shouldn't be that way, it should be about the residents and they should be allowed to go to bed when they choose and get up when they choose - it's their home after all. You're taught that the resident is free to make their own choices yet in reality if certain numbers aren't up or in bed at the start/ends of shifts you're made out to be the worst carer in the world. You're then bad mouthed to the entire team - no one is excluded from this treatment regardless of how well liked you think you are. There's no professionalism, no team work and no joy in working here. The clinical lead has
Prosfree lunches and paid lunch break (applies to12 hour shifts only)
Conseverything else
Care Worker | Preston | 14 Apr 2016
Never, ever again.
I started for BUPA in June 2015, was told the home I was at was Struggling but they were Improving. I asked for Days at one home due to my Health and The Location of the Home. I was given Nights at another home. After a month of consistent bullying by one of the Night staff I swapped to days. Day staff were really Unwelcoming. Like, really really horrible to you bar the odd one or two. They'd make you think they were your friends then Knife you in the back as soon as you were out of earshot, then Deny it when caught out. Was told "the staff think you get very stressed" when the reason I was always so stressed was the fact I was practically Managing a unit of 26 residents, short staffed, With no senior and nurses who didn't give a monkeys, doing Most of the stuff myself, Bar hoisting. Forced by unit Managers to do things with residents I was Uncomfortable with, I.E shower a resident with an Agency carer who was Less-Than-capable when the service user had just been served notice due to his Levels of Challenging behaviour. Witnessed and reported abuse several times, nothing done, was accused by one of the More abusive ones myself, so the Manager tried to force me to swap units, to somewhere I would of been Uncomfortable (General/Palliative care) I ended up signed off for 3 weeks because of Anxiety before I started my New Job. Always short staffed, Manager knew how to blackmail me into Agreeing to cover nights when I was on days, so asked me at least once a week. T
ProsThe residents were Lovely.
ConsEverything else.
Healthcare Assistant | Newcastle upon Tyne | 25 Jun 2019
Rife with bullying and not just the staff!
From night 1 it was clear there was going to be issues. First and second shadowing shift were diabolical. I literally ended up having a massive anxiety attack (senior staff had asked me to move and handle WITHOUT completing necessary training, amongst other issues) and quitting. Spoke to management, who seemed to be all ears and couldn’t fault them, until I was told about the complaint that I had made by another colleague. I was put onto day shift which I LOVED, however they couldn't give me my contracted hours. I have a house to run and a family to provide for so I asked to go back to nights, feeling much calmer about doing night shift. Went back onto nights with the same senior staff member and a colleague who I trained with. Senior began bullying me, nit picking everything we did, slagging me off to residents (who would tell me EVERYTHING) and slagging me off to my colleague. Following me room to room to inspect our BED MAKING and to listen to conversations with residents to see if we spoke about her. After a few weeks of enduring the seniors controlling and bullying behaviours, I quit. It wasn’t just staff that were bullied, residents were too. Mocking, eye rolling, laughing and belittling were some of the things I encountered working here. I also experienced some residents being left to sit in their own urine and excrement for much longer than they should be. Staff avoiding certain residents. YOU COULDNT JUST CHAT AND GET TO KNOW THEM. It’s looked down on!
ConsBullying, Management don’t care, bad working environment, understaffed
Care Assistant | Malvern | 11 Feb 2019
Wouldn't wish upon my worst enemy.
I was motivated to continue working in care after being in the field for a few years but this job has put me off care roles forever. I have never had a work experience this bad in my life. I would give 0 stars if I could. Unmanageable work load with the small amount of staff per floor. Blatant disregard towards concerns raised - money is saved while resident safety and well-being is put at risk. Document information has to be forged sometimes since there is simply no way to get it all done properly. They value paper scraps over their residents - lots of paper trails. Some aspects of care have to be omitted to make time for ALL residents equally. Some residents have specific needs that can't be met in the facility but that is glossed over and ignored just to fill beds. They should not be here but people in charge turn a blind eye. Poor pay - they will try their hardest to avoid paying extra for overtime [of which there is a lot]. Incredible amount of responsibility for these scraps. The alleged benefits can only be accessed if you're patient enough to wait 6-12 months while being treated like dirt. Incredible amounts of clueless agency staff sent into this hellish environment - poor staff retention in general. Very poor morale, lack of motivation. The long term staff are fed up and burned out. I can hardly blame them - the environment kills the will to live, even. Rotten, disgusting and ''can't be bothered'' attitude from the management down, including all
ProsDecor, cleanliness, food, drinks, dining atmosphere, building layout
ConsLiterally everything else.
Care Assistant | Hatfield Peverel | 11 Feb 2014
Busy Workplace
Wake residents and give out breakfasts, assisting in feeding where necessary. Collect breakfasts plates, etc., provide personal care, wash and dress residents and tidy rooms. Hand out tea and biscuits, assisting where necessary. Collect tea cups, etc. Take residents to dining room, serve lunch. Serve lunch to residents remaining in rooms, assisting with feeds and personal care. Take residents to lounge. Assist in lounge for activities, Write up daily personal records of residents, liaising with nurses where necessary. Continuous monitoring of daily events in individual folders. Take residents back to dining room for supper, assisting with feeding where necessary. Assist feeding and personal care to residents remaining in rooms. Collect supper plates, etc. Take residents back to their rooms, preparing them for bed, changing clothes, personal care, etc. Assist residents remaining in their rooms to prepare for night. Dispose of laundry and waste. I have learned about the vulnerability of mature people and what they have to endure when their bodies are failing yet their minds are still of young people. I have learned all the day to day skills and more important care skills, including catheter training, manual handling, dementia, end of life care, death, dying and bereavement and more. I have learned that patience is sometimes thin on the ground and many people do not appreciate what the older generation have done for this country and what they had to endure when they w
Customer Service Representative | Salford Quays | 11 Sept 2018
Adored working here... but wasn't good enough
I absolutely loved working here. I loved the training (I had a great trainer) and I loved getting into the actual role. However, I had not actually passed through the training. It's predicted 5 weeks of calls while being coached before going fully into department (i.e. you're out of training). However, I was ill in the middle of that, and then going back, it was taking me much longer to get through. (You have to pass a certain percentage of audited calls.) I was a bit worried about this while I was still in the probation period, but was assured that every case is assessed individually. As I was enthusiastic about the job, and was good at it with the exception of a few mistakes (which led to failed calls), I wasn't too concerned. However, one day, unexpectedly, I was given "an unscheduled probation review". I'm not sure if I was expected to defend myself, but as it was out of the blue, I was upset and unable to fight my case, and not half an hour later they told me that my time with Bupa was to be terminated. As I said, I loved working there. This was because of the positive work environment, particularly the people. Everyone there who I came across was friendly. Maybe one person didn't smile back at me if I smiled at them, honestly. I can't rate the staff highly enough as a whole. I also liked the strictness of their work policies. However, I think this is where they could also change a bit. I think by all means having rules and making sure they are stu
ProsEmployee Assistance Program, staff
Deputy Manager | Hutton | 6 Jan 2019
Warm, friendly culture, great teamwork from all level of staff..
I have worked for Bupa for about 18 months, I initially went in to cover a maternity period for one of the homes in Essex . The time at the nursing home has flown very quickly creating very positive outcomes and the recognition for the change in the home the environment is very positive friendly staff teams at all levels have been wonderful to work with . The residents and their families have been absolutely great everyone contributed to support me, which made my role as a deputy manager smooth and pleasant. I could not have asked for anything more as this wonderful experience would last a life time amongst my career memories. Going into work daily and looking forwards to meet residents and all staff team created a lovely ambience in the home, calm pleasant friendly, giving confidence to residents and their families. I have been quiet Fortunate to being awarded to recognition awards for my contribution in the home. I was very motivated having a lovely manager and regional director also gave boost to my confidence. I have also had the privilege to be supported regards to my personal learning and development able to complete my level five which will be a bonus for my career progression . Sadly I am going to miss everyone in the team that I’ve been joyed working with however it has been absolutely wonderful experience to have worked in such a lovely caring environment. I have created positive morale in the home despite having to walk away it’s nice
ProsStaff development and training
ConsWhen Temporary jobs come to an end no guarantee of a permanent position
Head Housekeeper | Ipswich, MA | 24 Apr 2018
one of the best jobs
I worked at Anglesea heights in Ipswich from November 2015 until August 2016 when I left job sending letter on the 29 August due to extremely difficult situation with a family member when i left job with immediate effect. Hovewer I found out later that I am sacked from job and my letter haven't reach them . During 2013-2014-2015 very bad CQC report give Anglesea heights very bad reputation in our area. When I started there= yes things are to difficult house is not cleaned to highest standards as there is only 10 housekeepers(when I left 22)care employees are so limited numbers they are working so long hours and all employee are exhausted. Just 3 months later Thanks to new managers and more staff employed=we are cleaner than Ritz hotel, gardens are beautifully sorted with residents in mind, redecorations took place nearly everywhere, staff are supported ,every new idea from residents or family member or staff is welcomed, rooms and houses smell so clean that clean that once when visit regional manager complimented it is first home she visited that is clinically clean, residents are so well looked after and so so happy(example when I was doing my deliveries to all 4 houses on Mondays I used to take residents with me to help me with job they also can sign paperwork), when staff going for breaktime first thing is to take one or two of residents with them to the gardens or make cup tea and have little chat with residents who are in rooms. Equipments for work are upgraded ,eve
Consnone from february 2016

Questions and answers about Bupa

Do you get paid for your training ?!
Asked 30 Mar 2017
Yes. My normal weekday rate. Either if it is online from home, or face to face at work. The time spent while on training it is fairly payed.
Answered 23 Feb 2021
Only four day induction training - fun, fairly informative but definitely not enough and a lot is omitted such as incontinence pad changing, personal washing and bathing, assisting to eat, care of the resident nearing imminent death.
Answered 27 Jul 2019
How did you feel about telling people you worked at Bupa?
Asked 3 Mar 2017
Ashamed after thinking they must be wonderful I now know they are awful - just profit machines on the backs of the elderly.
Answered 8 Feb 2020
I was always proud to say I worked at Bupa!
Answered 27 Oct 2019
How does someone get hired at Bupa? What are the steps along the way?
Asked 20 Mar 2017
Answered 21 Oct 2021
update your LinkedIn profile and search there for jobs
Answered 5 Oct 2020
Does Bupa allow for flexible working hours? Or are the hours set?
Asked 12 Oct 2018
Yes I’ve got it for a while
Answered 6 May 2022
No, the hours are set.
Answered 9 Mar 2022
How did you get your first interview at Bupa?
Asked 17 Feb 2019
I applied off indeed
Answered 6 Jan 2022
Applied online, on indeed. Had remote interview over the phone.
Answered 24 Dec 2021