Citi

Working at Citi: company overview and reviews

Citi
Citi
3.9
269 reviews
Citi ratings
3.9
Average rating of 269 reviews on Indeed
3.6Work-life balance
3.8Pay & benefits
3.4Job security & advancement
3.4Management
3.5Culture
Headquarters
New York, NY
Employees
10,000+
Revenue
More than $10B (USD)
Industry
Banks and Financial Services

Popular jobs at Citi

 Average salarySalary range
Business Manager
2 salaries reported
£70,000
per year
£35,000-£105,000
Vice President of Finance
2 salaries reported
£70,000
per year
£35,000-£105,000
Software Developer
2 salaries reported
£23,000
per year
£11,000-£35,000
Product Manager
2 salaries reported
£70,000
per year
£35,000-£105,000
Financial Modeler
2 salaries reported
£70,000
per year
£35,000-£105,000
Salary satisfaction
68%
of the employees are satisfied about their pay
Based on 173 reviews

Citi reviews

Popular jobsAnalystVice PresidentAssistant Vice PresidentInternBusiness AnalystCustomer Service RepresentativeSenior AnalystClient ServicesExecutive AssistantRelationship ManagerAssistantFund AccountantImplementation SpecialistOperations AssociateSecurity OfficerSenior Vice PresidentAdministrative AssistantAssistant ManagerAssociateBankerBanking AssociateDeveloperDirectorInvestment Banking AnalystOperations AnalystPersonal AssistantProject ManagerRisk AnalystRisk ManagerSales RepresentativeSenior Operations AnalystService ManagerSummer AnalystSupervisor3rd Line Support EngineerAMLAccount ManagerAccount OfficerActuaryAdecco TempAdministrative OfficerAgentAnti Money Laundering AnalystAnti Money Laundering ManagerApplication AnalystAsesor/a financiero/aAssistant de Direction (H/F)BaristaBranch ManagerBrokerBusiness Development ManagerBusiness ManagerBusiness Process AnalystCash Equity Business Analysis / PMCash ManagerChange AnalystChange ManagerChargé de Clientèle (H/F)CleanerClerkClient Services AssociateClient Services ManagerCommercial ManagerCommisCommis (H/F)Communications OfficerCompliance OfficerComputer OperatorControls EngineerCounselorCustom Protection OfficerCustomer Service AnalystData AnalystDelivery ManagerDepartment HeadDirect Sales RepresentativeDocumentation ManagerEnvironmental ManagerEquity ResearchEvent CoordinatorEvent ProducerExecutiveFacilitatorFinancial AdvisorFinancial AnalystFinancial Analyst InternFinancial RepresentativeFraud AnalystFraud InvestigatorFund ManagerHead of EMEA Risk and Control fHead of ITHead of Market RiskHead of ProductHedge Fund AnalystHuman Resources AdministratorHuman Resources AssistantHuman Resources Business PartnerHuman Resources GeneralistHuman Resources SpecialistITIT Project ManagerIT SupportInformation Technology ManagerInfrastructure ManagerInvestment ManagerKYC onboarding ProjectLearning and Development AdvisorManagement AssistantManagerMarket AnalystMarketing ManagerMiddle OfficeMortgage ManagerMortgage SpecialistMove ManagerNetwork ManagerNot applicableOffice AssistantOffice InternOperations AssistantOperations ManagerOperations RepresentativePersonal Assistant to DirectorPersonal Banking ManagerPmoPortfolio RiskProgramme ManangerProgrammer AnalystProject LeadProject LeaderProject SpecialistQuantitative AnalystReconciliation SpecialistResearch AssistantSDMSTSales AssociateSchedulerSecretarySecurities Lending Trade SupportSecurities RepresentativeSecurity ManagerSecurity SupervisorSenior Administrative AssistantSenior AdministratorSenior Application AnalystSenior Business AnalystSenior ConsultantSenior Data ManagerSenior Executive AssistantSenior IT SpecialistSenior Internal AuditorSenior Java DeveloperSenior Network EngineerSenior Programmer AnalystSenior Relationship ManagerSenior Research AssistantSenior Risk ManagerSenior Technical AnalystService AssociateService Delivery ManagerService Delivery OfficerSoftware Test EngineerSummer AssociateSummer InternSwitchboard OperatorSystems AdministratorTeam AssistantTeam M#Team MemberTechnical AnalystTechnology AnalystTrade Compliance OfficerTrading ManagerTransformation ManagerTreasury trade solutionsUnit ManagerVendor ManagerVice President of OperationsVolunteerWRAP Admministratorciti bankfixed incomemarkets
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Overall reviews at Citi

3.0
Associate | London | 7 Dec 2013
Strong team environment in order to meet client targets
A typical day at work involves working on a number of different workstreams. As a Capital Markets Associate, I have the responsibility of driving and developing client solutions for upcoming meetings and preparing the presentation materials for senior team members. This involves researching client needs and providing structuring solutions (financial instruments) based on the latest regulatory, rating and tax environment for the client in question. This will ultimately depend on which jurisdiction my client is based in. When working on live bond deals, I play an active role in the deal team. This will typically involve reviewing structural terms within the prospectus and ensuring that an optimal solution is being provided to the client. I also check all the structuring documentation in the roadshow presentations, investor materials to ensure information is accurate and feedback any suggestions to the wider deal team. Working within a deal team, I often have to provide direction for junior team members and review their work. Beyond working on deal and non-deal related work, I also receive incoming requests from around the bank which I need to respond to. When new legislation is introduced or a change in guidelines, I am also responsible for summarising information and explaining to internal colleagues and clients what the implications are. In this role, I have learned the importance of working in a team and learning how to manage different types of people. This has come
ProsI work with very talented people and I have been able to develop a strong work ethic
Conslong hours
3.0
WRAP Admministrator | Glasgow | 21 Oct 2013
Decent Employer for permenent staff - poor management
Joined Citi on a temporary 6 month contract - Initially was put into the transfers team which i received on the job training, settled in fairly quickly with nice people, my typical day would be getting my paperwork handed to me in the morning which i would then work through. I was then moved off the cuff to another team which was the most high pressured team in the office, working to tight deadlines and where accuracy is 100% they had never taken a 'temp into the team' thats how they put it, they said it was a compliment because i had settled so well and my productivity was excellent, the work in this team was extremeley difficult and everyone in this team had been in the team for years, the training i received was minimul and the manager never approched me during this time, the person traning me left for another project after two weeks and the other members of the team were very annoyed if i had to ask a question and expected me to know everything, i was working about 40 cases per day and making perhaps 2 or 3 mistakes a week which i then got a meeting from my manager telling me they were worried about my performance, i tried to explain i felt as if the training was lacking and the other members of the team were quite unapproachable, the way my manager spoke to me compared to the permemenent workers was totally different and unprofessional, i think joining as a temp in citi is extremelely difficult and its as if your not part of there group, my day was becoming unbearably st
ProsProfessional, Decent pay
Constreat temps poorly, long hours with no appreciation
1.0
Cash Manager | Belfast | 25 Nov 2017
Margin ops
My short time at Citi Margin Ops can only be described as a living nightmare. To start there is quite clearly minimal communication between HR and the department as there had been no indication of my start date, I spent majority of my first month awaiting systems to be put in place for me to work with. You will initially be eased in with a 9-5 job that seems great but are then told on several points ‘the honeymoon period is over’ you will then have to be prepared to work a minimal of 12+ hours everyday with no appreciation from management with no extra pay (which you’re told you should appreciate having job and shouldn’t moan about extra hours). no training watching someone work at a computer with no communication is classed as training in this place or leaving it to colleagues to teach you as much as they know, who learned from predecessors (not the managers) seems to be the ongoing theme before they also then leave. (Extremely high turnover) Morale is quite low because of ‘certain’ management some disregard your existence and will take nothing to do with you wereas the ones that do take the reigns believe in staff humiliation in meetings calling people for out for mistakes they made (I’ll reiterate the lack of training here) or shouting among the office while other colleagues are standing nearby’ Lunch breaks also factor in you’re contracted 1 hour of lunch which you find out isn’t appreciated among managers, and will decrease as time goes on to the point were you
ProsSalary and benefits
ConsManagement long hours
4.0
Assistant Vice President | Canary Wharf | 5 Jan 2015
Professional, rewarding and great teamwork ethic
A typical day would start with communicating with my offshore team on outstanding exceptions from prior day, monitoring our allocated Nostro Reconciliation breaks and assisting the team on solutions and communication with Citi Globally. As manager I would be the checker for all FX Exposures being released by our team to the FX Desk, they would be checked for size and P&L. My offshore team would be responsible for 25+ Bank chain legal entities as well as Product Control P&L exposures that flowed through the Broker dealer. Project work was also a key day to day function, from small enhancements to improve automation and efficiency through to more complex projects that would have cost and Risk benefits for the Bank as a whole. There was also End of day procedures and sign offs to ensure all Exposures were flattened, Trader P&L was in line with the ledger (Books and Records) and all exceptions were communicated by us to relevant Depts Management conveyed the importance of career development and encouraged to make the most of all training materials and courses on offer. The key things I took away from my career at Citi was that teamwork, communication, time management and tenacity were key to drive your career forward. The hardest and most rewarding part of the job was linked to Data Analysis, on a Daily and Monthly basis the ledger can be impacted with various handoffs, valid and erroneous, and our role was policing the ledger. At Month end it would be analysing and validatin
ProsGreat people to work with and training/management opportunities
ConsWorking long hours was part and parcel of the job
4.0
Business Analyst | London | 19 Mar 2015
Business Analyst / Project Manager
• Managing Basel III/CRD IV regulatory changes and system enhancements including CVA, JTD, SWWR, DFC, and RWA. • Lead for Exposure Explain (Basel III OTC) regulatory reporting and analysis tool for trading book analytic function. • Working with analytics team on monthly packs for FED and PRA. Identification of material changes in exposure, root cause analysis to identify related impact on EAD/RWA including Counterparty Analysis, CCR, VAR, EPV, CEM, CVA, SWWR and CRO1. • Stakeholder requirement gatherings, Approvals for creating new projects, Business Requirement documents (BRD), Prioritizing project deliverables (Quality Center), Define test cases, Conduct testing (UAT), Validation of changes to new and existing tools/processes, Providing user training, Reconciling results with key business stakeholders and obtaining/providing production sign off. • Identifying gaps within current processes and keeping close working relationship with Technology, Front Office and Finance. Exposure to complex software & reporting development life cycles, running multiple weekly project calls. • Matrix reporting, managing multiple priorities with full issue tracking and management. (JIRA & Project). Key member on Joint data task force (JTDF). • Setup service now online platform for robust monitoring of issues and resultant projects. • Performing data Analysis using tools such as Cognos, Hyperion (SQL), MS Access, DQAT and Citi Risk.
3.0
Senior Operations Analyst | London | 9 Nov 2016
muddled monster
In my opinion many things at Citi were good. The working environment was good and there was a positive, considered approach to employee welfare and, for non customer facing roles, working from home was possible. All of which assisted a good work/life balance to be achieved. There was never any need to worry that the wage bill wouldn't be met. As a mega financial corporation though it appeared to have become an out of control monster. Management roles were filled by those who were desperate to rise to the top not necessarily those who could assist the corporation to rise to the top. As a result there was much duplication of effort as one manager tried to push his/her team to outdo another, or simply a process would fall to the first team to hear about the requirement. There was little or no clear direction indicated by the top managers. There was almost a free-for-all attitude when a task was identified as being required. Now that may be a new trend, or an American style, for management but to me it seemed like a rudderless ship being directed by the strongest current at any single moment in time leading to disjointed processes. In short a required result was identified but the route or path to achieving that result was not.
ProsGood work/life balance possible
ConsUncertainty of requirements and roles
4.0
Senior Executive Assistant | London | 5 Feb 2017
Excellent opportunity for personal growth
By balancing delivery of key tasks and prioritise according to business pressures, provide comprehensive Administrative Support, which incorporating Office Manager role, engaging in monthly Budget reviews and assisting Business Control Officer with Compliance tasks. Citi is a strong supporter of diversity and has won awards for supporting work and family life balance. The job has many challenges due to the competitive wealth management arena and various regulatory requirements by the FCA. The business however has remained profitable due the longevity in this market. The day to day challenges in this role gives rise to the growth of opportunities to take on more responsibilities, which is evident from my additional responsibilities of assisting the Business Control Officer with compliance tasks. Overall, Citi is a good company to work for. The opportunities, coupled with training, growth opportunities and promoted diversity culture is what I believe contributes to Citi being the number one company in the world. Management through performance ratings and renumeration does recognise your hard work and efforts, thus i was happy to give Citi 12 years of my service.
ProsDIVERSITY AND CUTURE
ConsLONG HOURS
2.0
IT | London | 11 Dec 2015
Definitely not the right place to work in IT
If you will ever join and IT department within Citi, the first thing you will notice is (in general) the average age : too high. So if you are looking for a fresh, dynamic and young environment it's definitely not the right place for you. It can be a great place to work depending on your career aspirations and if you enjoy working in a very international company. This means that you can be left alone with all your team working abroad or in other cities, this might sound exciting for some people, but in my opinion it's depressing. There's a self-starter attitude which is very good because it forces you to learn and improve your skills. Managers are friendly and open to any discussion or questions you might have. I would personally reduce the possibility to work from home because I noticed that many are taking advantage of this not coming to the office for weeks/months deteriorating the social atmosphere. Job security is low as most of the financial institutes so you must be prepared to change your chair quickly without second thoughts.
ProsWork-life balance, low pressure, self-starter attitude, company prestige
ConsAverage age high, poor involvement, low morale, job security
2.0
Mortgage Manager | Derby | 24 Sep 2012
Flexible working
Manage a newly formed securities department created by acquisition of Egg and the winding down of existing mortgage portfolio. Coaching team members to improve knowledge and prevent costly mistakes. Review the work received in on the day and assigning as appropriate. Auditing work against quality standards to ensure that mortgage securities are not at risk and service level agreements delivered Coaching team members to improve knowledge and prevent costly mistakes. Designing and introducing new processes improve efficiency and prevent breaches of compliance including producing a procedures manual Insuring all security was in place in line with business process to reduce risks. Corrected £106 million of impaired security from inherited breaches of compliance by fault-finding to identify appropriate remedial action. I have learnt a more in-depth knowledge of the mortgage process and how to correct the problems not identified before the funds are lent. The most enjoyable part of the job is the technical side. The hardest part of the job is supporting the customer contact team based in India with little mortgage knowledge.
4.0
Change Analyst | Edinburgh | 3 Jul 2014
Challenging but rewarding
I have recently finished a contrat at Citi. The role was rewarding in that I was it allowed me to expand my knowledge of fund accounting using migration tools in order to provide explanations on accounting methodoligy between the client's existing accounting providers and their new provider Citi. The extremely tight timeframes involved meant working with close co-operation accros a range of teams and support staff. The most distinct feature of this contact was that the director responsible for the client migration was predominately available in the team throughout and always approachable should other line managers be unavailable or working on other issues. This was my first role involving out of hours work and night shifts. Having successfully completed this contract and come out the other end I am looking forward to more nornal hours of employment.
ProsLooked after financially - exceptional day rate
ConsWorking night shifts was extremely challenging

Questions and answers about Citi

What is the organisational culture at Citi?
Asked 12 May 2017
Varied, there is alot of info around comp on the web.
Answered 22 Jan 2020
Sometimes micro management
Answered 22 Jul 2019
How does someone get hired at Citi? What are the steps along the way?
Asked 28 Oct 2018
Apply online and do well at the interview.
Answered 22 Jul 2019
If you are friends with a manger or went to high school with them you'll get a job regardless of your knowledge or expertise
Answered 23 Apr 2019
How did you feel about telling people you worked at Citi?
Asked 12 Feb 2018
Fantastic career opportunities and they develop your individual skills and abilities.
Answered 15 Sep 2018
The bank is a great place to learn with the best practices among the industry, because there are many existing guidelines in place that help the employees to drive the results at work. These controls results in creating an environment in which the bank is not a dynamic institution and all the projects requires many time and resources to be deployed, mostly for the dynamics of the areas and internal policies rather than technical difficulties. There is room for improvement in the optimization of the resources.
Answered 2 Sep 2018
Does Citi require pre-employment background checks? What kind of background check does Citi do and how long does it take to complete?
Asked 16 Sep 2017
Citi does a 7 year background check and it takes 1 month
Answered 17 Dec 2017
Background checks are ongoing, lengthy, extensive and tedious and could get several questions on the same issue, a month after I had left the company they were still doing background checks.
Answered 25 Nov 2017
What is the interview process like at Citi?
Asked 15 Aug 2017
General questions, background information + product knowledge
Answered 5 Nov 2018
Written letter in a European language plus conversation in a European foreign language.
Answered 30 Apr 2018