Back of House Team Member | Stevenage | 19 Jun 2013
Hard-working, Fun co-workers that enjoy a joke and a laugh.
There is no typical day at work, It depends what staff is in, what day it is, whether we have a delivery that day or not, and also the major factor is what the public feel like doing that day.
What I've learned since working at the Harvester is, various online training courses, time management, communication, ability to work under pressure, team-work is key in the work place, being calm, cool, collective makes for a very efficient shift, even when busy you can still have a laugh with your co-workers.
Management Is very high standard at Harvester, The Team Leaders/Assistant Management, are very well trained as they have started at the bottom and worked to the top, so they know all the in's and outs of the business and what its like being all of the areas of the restaurant, Kitchen management Is amazing, know's who to put were to benefit the shift and make it run as smooth as possible, knows when to delegate breaks very well, And overall great management.
The Co-workers are one of, if not the most enjoyable part of working at the Harvester, they have a laugh and a joke, like a bit of banter, just when it comes down to it they work extremely hard and efficiently.
The Hardest Part of the job is probably when we're short on staff or hours have been cut due to the level of business. For example it could be 'dead' or 'quiet' as we say in the kitchen and then all of a sudden we have a nearly full restaurant. So in essence the hardest part is probably predicting what the p
ProsHardworking, enjoyable, fun to be around co-workers, Management very high standard.
ConsLong, unpredictable hours, hours may be cut due to business, shifts cut due to business, unpredictable shift pattern.
Working at Harvester was enjoyable, yet stressful at times depending on what co-workers you had working with you and what guests came in to eat. Interacting with new people everyday is exciting as it allows you to learn something new and it helps build confidence in ways.
I didn't learn much as such, although working there helped me develop my skills more within the customer service role, overcoming problems which customers would face.
The management are friendly and you're able to have a laugh and a joke at times, although, they can be unorganised and can get stressed easily which has a negative effect on the staff, which can then lead to problems within the business.
The staff are very friendly and easy-going, although some are stronger than others, they all do their jobs exceedingly well.
The hardest part of the job was dealing with inexplicably rude customers, although, because of this, my customer service skills have increased and I am able to deal with complains and requests to a high standard.
The most enjoyable part of working at the Harvester was the friendly staff and some friendly customers as you could have a laugh and a joke which undoubtedly makes the job easier and far more enjoyable.
Working at harvester was a summer temp job.
Because it was summer, Harvester was very busy. Even though I wasn't a waitress, clearing tables itself was very hard! I would have to clean an amount of 3 tables within a span of 5 minutes, having them cleared of all the plates, wiped thoroughly and set up with cutlery. It doesn't sound hard, but it was.
I learnt how to waitress very easily.
The boss was very strict, I personally did not like her at all but don't we all? She was just doing her job.
Because we were so busy all the time, I barely ever had time to meet, talk or get to know anyone I worked with. Everyone seemed very moody and sarcastic when I managed to talk to them.
(Above) It was a very hard job in the span of a month, I lost 2 pounds in weight due to so much walking. My jeans can't fit me anymore, they're too big! Whenever we were really busy, and some other waitresses couldn't make it, I would be asked to cover and do waitressing, and I was very happy to help. I hated cleaning tables, but it's the money I need!
Honestly, I didn't enjoy anything! I needed the money, and I got the money.
ProsFree coke! Lost 2 pounds in weight!!
Cons1 hour bus journey w/ 2 buses. Late finishes - getting home late.
On Saturdays, I start at 4.00pm or 4.30pm. depending on whom I have to take over. I have to clear up first all the mess that my colleagues have left around. In the meantime, there are some customers sitting at tables waiting for me to serve trying to cater for each one's demand from the complicated menu. I also have to deal with the kitchen staff to get the orders that are always late because of the slow pace of the moody kitchen staff. The management being very lenient and careless gives right to some colleagues to take long cigarette and gossip breaks to let others do the dunkey work they want to avoid doing. This adding to some drug addicts and drunken hard to please customers makes it really hard to bear to the point that when I clock off at 11.30pm, I am really exhausted. There is nothing enjoyable for me doing this this hard job for a minimum wage. I only try to survive there just to get only enough to pay the rent
Prosjust leftovers to be discarded that we are given as diner.
Consno time allocated to eat. and working in hazardous conditions such as broken floors, leaking toilets...
Arrived at work at 8 to set up for breakfast at 8.30. Setting up the bar, finishing off any jobs not completed the night before, help kitchen staff with getting ready for breakfast. During the breakfast shift; welcome guest and show them to their table, order drinks and food, prepare drinks and serve, continue. Serve food when ready. At 11.30 pack down breakfast for lunch. Work (with 30 min break) till closing at around 10, when restaurant stops serving food and start shut down procedures.
I learnt a lot when I worked here, from carrying 3 plates, to serving multiple tables at once, basics of bar work and how to deal with all different types of customers.
The workplace culture was similar to that I met on the dive boats, with the same type of commraoditry and teamwork. The most enjoyable part of the job is when the customers leave very happy and even comment on your work and that of the rest of the team.
Despite the hard work and, yes, stress I thoroughly enjoyed everyday meeting new people and working within a team of coworkers who become friends.
A typical day at Harvester; bar staff are moaned at, by customers, for lack of staff. Staff have no respect for each other, regardless to the rank. There is no communication between staff members, i.e. out of stock food in the kitchen. Lacking in hours, but can somehow afford new staff. Its a back stabbing gossiping environment, and the GM does nothing to solve this. Staff members doing 5 to 8 hour shifts don't get breaks. Management will make you work more than 12 hours a day during busy seasons, and will not give you 12 hours between each shift. Staff are told off every time they call in sick. But the GM does not give them the required break times, 12 hour gaps between shifts, and expects them to work like cart horses and constantly be 110% healthy. Yet does not give them the time of day to recover after falling ill. If management (incl. team leaders) do not like you, then you will know about it. Lower rankings of staff are expected to run the floor or bar without the correct training, and incorrect pay. Pay is rubbish as well. Dry house for staff.
Working at the harvester can be quite hectic, its always busy and there is always something that needs doing. The shifts are very varied you can either do a 4 hour shift or sometimes it can be 13 hours but only if you need to stay on after your shift has ended to help the rest of the team.
The management try their very best to keep everybody happy and safe.
My co-workers and I are all very close friends we all work together and spend a lot of time together and we have a very strong sense of team work because of this which I see as a positive. A strong team is a happy team.
The hardest part of the job can sometimes be dealing with the public and guest complaints it can become very emotionally exhausting but having a strong team behind you really helps.
The most enjoyable part of the job is working with the team, we all love working together and it makes our longer shifts feel a lot better because we are all so close.
ProsGood Tips, Close Team, Discounts on meals
ConsWorking very long hours on weekends and losing evenings, not alot of time for being soical
Honestly the first few weeks were amazing and then it started going down hill from there started being sent to the other harvester as apparently they where short staff which was not the case it was more that they basically thought I was a terrible waitress and I needed training for 3 months I was working at another site which I was not even employed by.
Started working at hawth park again hours where long and terrible break you could never know if you would even get your full hour break as there has been many times I would be called back of break early. Breakfast shift where the worst as I’d come in early as some managers would not set up salad bar for the breakfast I’d punch in at 8 as of when I had started to work and they would change it for the time it says on the rota which is completely not fair.
Managers would make absolutely horrible comments about other staff including myself as I was told I was getting fat and that apparently my home life with my other half was more important to them and for them to take the mock out of it
They don't seem to care about there staff! If its busy you don't get a brake, 8-10 times your pay is not correct. Sometimes due to managers mistakes but mostly because of head office. I recently left the company, instill haven't been paid foe working Xmas day, and my bouns and its not just me that hasn't been paid for these it's most people.
Head office have also not paid my sick pay, I'm not one to phone in sick for nothing I had a few weeks off with a docs note and that was a few months ago now, still have not been paid for this. And there are also others.
You don't get regular hours, seems like you either have way too many you cant concentrate on anything and never see family. Or you have only a few shifts a week and cant pay your bills! If you get paid at all.
In the space of 10 years I have worked in 3 different harvesters, in-between other jobs thought I would give them a good chance thinking maybe its just this one, but it seems to be the same everywhere
Prosdo get 20% off at all m&b
Conslong hours, no brakes, dont get paid correctly.
I was told around 15 hours a week as a part time member of staff, instead I was working upwards of 25+ hours per week, this was impossible for me as I am college for 5 days. I bought this up with the general manager 3 times without him listening.
I was told by the assistant manager that no one would like me if I continued the way I did (I was put on a busy section after working there for two weeks) and said that she had been told by several members that I was doing terribly and said if I needed help I should ask for it! I left that day in tears and it wouldn't be the last. Overall absolutely terrible management, general manager only worked mornings and never weekends, I asked to talk to him when I was going to hand my notice in and said he didn't have time, but sat at the bar for two hours after he finished drinking. I was being made to work 9+ hours with no food or break, this is appalling. I feel sorry for the friends I did make that are still working there.
A dynamic job that requires quick thinking and patience.
A blueberry machine picks berries that need to go to a canary where the blueberry is turned to juice. My job is to pick up the blueberry at certain sections of the farm, load it up into a trailer and also to leave behind empty boxes in which the machine can store more berry in. At the job I learned that being on time matters. Even if you are late a minute or two, the machine has to stop and has to wait for you to catch up. My uncles are the owners of the farm. They let me know where the machine is going this day and I do my best and arrive on time each time. My co-workers are my cousins and the men who operate the machine. The hardest part of the job is probably the heat. The most enjoyable part of the job is the challenging aspect. Everyday the machine starts at a new location. The challenging aspect is whether to go route A or route B. Again with this job time management is important so it is always a challenge when decided which direction to go and if you will make it on time.
ProsOutdoors, with family, and using farm machinery
Harvesting is ok if the don't bring people to do this job.
On a typical I would arrive at work. Waited for the superviser to make up their mind on who would be doing certain job.
What I learn from them is if you didn't come from their country then you got the job no body else wanted so in generally speaking I didn't what ever job was available.
Management had no responibility with what went out in the field. Their duties were to do just office work.
The co-workers had this thing if you couldn't speak their language they would not associate with you.
The hardest part of the job was tring to get someone to understand that some commercial equiptment was to hard for a woman to use. and that the equiptment was very heavy.
The most enjoyable part of my job was the water sprinklers and maintain the flow of the water.
I enjoy working out in the fresh air. Being around some of the wild life was fun too.
Prosgetting to work forty hours a week. the pay was fairly good too.
Consmore people they brought, less hours i got, i was place on harder jobs, other women could have my position.
Questions and answers about Harvester
What questions did they ask during your interview at Harvester?
Asked 11 Jun 2017
It was scenario based
Answered 23 Nov 2019
I was asked about previous job experience, my interest in the industry and my flexibility.
Answered 8 Aug 2019
Does Harvester Restaurant require pre-employment background checks? What kind of background check does Harvester Restaurant do and how long does it take to complete?
Asked 30 Jun 2017
Depends on the manager of each individual business. For all the ones I know, absolutely no checks, no references, no experience required.
Answered 15 Mar 2019
Yes we usually asked staff to get their DBS check to start work.ittakessixweekstocomplete.
Answered 27 Aug 2018
What tips or advice would you give to someone interviewing at Harvester?
Asked 23 Dec 2018
Be yourself and relax, more conversational than anything. It was a calm but fast interview process
Answered 10 Feb 2022
Juts be yourself
wouldent let me leave to get the train
Answered 19 Feb 2020
How are the working hours at Harvester?
Asked 15 Jun 2017
Bang goes any social life. Assistant managers contracted 48 hours a week that’s not including the extra hours. A closing shift into a open shift. Then also the open (8am) to close (11/midnight) shift. Every weekend working.
Answered 4 Dec 2020
Awfull they expect you to do splits from 10am to close 22.30 ,with 1h unpaid break , but its never 22.30 , more like 23.30-12 , then expect you back in at 10am to repeat next day
Answered 29 Apr 2019
What is the Harvester employee discount?
Asked 4 Aug 2017
Ok 33% but you have to pay for your own staff meals even if your working all day