From someone speaking with experience from having worked other jobs, working at Home Bargains was an absoloute nightmare. It was vile.
I am 20 years old, and my previous job had good breaks, everything was pretty fair for everyone, good perks to the job, and all in all an alright place to work. It was a bit difficult, but it is like that with every job.
The reason I started at Home Bargains was because I was looking for more pay, which Home Bargains offered. The mananger seemed okay and friendly, and from what she said and shown on the induction it looked like a fun and busy place to work.
I couldn't have been so wrong:
1) You get given a cage to stock the store with, with an unrealistic time of 45 minutes (the cage has a lot of stock on it).
2) Some managers were okay, but a few were very horrible and overworked you. If you're not a customer, they don't care about you, they own you so they feel they can speak to how how they like. It is not good when you work really hard and it shoud be time for you to go home, no, they will just give you others peoples jobs that have not yet been completed.
3) There's a thing called "Fill Finish". this is where you don't leave until you have finished the tasks given to you, which is fair enough as it was the same as Odeon, but like I said, they seem to want the impossible and really work you until your feet bleed.
The thing about this is, you are usually meant to finish at around 1pm - 3pm, but they won't lose any sleep by
ConsLong hours, workers are young, treated like a criminal by managers, belittled, work not valued.
Working for Home Bargains has been genuine, good honest work. I have learned a lot from this job and the people within it. I would recommend this job to anyone searching for work or anyone interested in the world of retail. Don’t expect it to be easy though, there is a bit of graft involved.
The Retford store has an amazing culture of friendly and compassionate staff that have successfully created a warm, lasting atmosphere that is great to work in. They are honest, decent people with great senses of humour that are open to questions and always willing to help you. They set a great example all around and hopefully you will learn by following their footsteps. If you have a growth mindset, you’ll fit in perfectly.
Customers are 50/50, but this is really to be expected when working in a customer service environment; the customers can’t be changed. Some customers are remarkable individuals with great stories to tell, pleasant senses of humour and are a delight to serve. But there will always be the few that are rude, obtuse and not very understanding. Simply rise above rude customers and think of the positive ones.
All the managers were excellent people with genuine retail experience and dedication to what they were doing. They are open to questions and will help you with anything if you are struggling. They set a good example in both customer interaction and respecting the Home Bargains method of properly putting products out. Although it was rare, some managers (I stress “so
ProsVery productive honest work, good pay, really pleasant atmosphere.
ConsLacklustre training, sometimes monotonous work, inconsistent hours.
As a customer Home Bargains seems like a wonderful, even relaxing place to be. I foolishly took this to mean that working there would be similar. In the interview this was certainly how it was portrayed. Friendly teams working together, doing the best for the customer and creatively designing the shop floor and products...It only takes a few shifts to see the mistake you've made in signing that contract. For a start, forget everything you agreed in the contract because the managers quickly will.
Whatever hourly contract you've been given is not even the bare minimum that will be expected of you. Expect to be dolled out and pressured into several more shifts and countless more hours that you didn't ask for and possibly can't work into your schedule without so much as a quick conversation from management to see if its ok. You're expected to meet the 'needs' of the company... Which loosely translates to do what we say when we say. You're expected to plan your life around the company. But don't plan anything because if you think you're getting out of there when your shift is scheduled to end, think again! Delivery shifts end whenever they end, sometimes taking 4 hours, other days 7 hours. You don't know when you'll leave. When you're not on a delivery shift you'll more often than not be asked to 'just do this' or 'just do that' before you're allowed to go home. Yes, allowed. You have to ask permission to leave at the end of your shift (or even way past when it should have ended)
I used to enjoy my job until the assistant manager became our manager- then it all went down hill.
You can not rely on your hours, your rota can change while you are doing the shift they have changed, you can be demanded to stay hours after your shift officially finishes- with no regard to your plans, family or appointments. Then when you tell management that you can't stay behind (as they give you no warning)- they say (shout) in front of customers things like 'You are letting down your team' and 'we wont be giving you any more overtime '.
Then your Rota can change so much during the week that you cant make plans before or after your shift because you will probably have to cancel them.
If you book weeks or days off - the management team can grant them- but then change their mind and make you work them- with barely any warning.
Every 3 months or so there are stock takes that are optional for you to do to get an extra 4 hours wage and the stock take in the shop you work in is compulsory. Except in the place I worked in- where they put the names of the same 10 staff to do all of the stock takes in other stores (sometimes without asking) and if you had plans the night of that stock take (stock takes are always a late finish) and ask to have your name taken of the list-they will threaten to take all of your over time off of you and cut you down to your contracted hours.
I was accused of lying about my disability in one stock take by a manager of another shop.
Where do I even start? Out of all the jobs I've ever had, this was by far the worst.
I was totally mis-sold the job and culture in the interview; the place is amateur.
Processes are inefficient and out of date. They are also not willing to entertain suggestions about working differently despite having lots of experience in that area.
Technology is crying out for investment; the 1980s are calling and want their tills back!
Everyone would tell you to work a different way and not say it was them that told you.
The store was filthy with no clear cleaning schedule. When there was a spillage with glass I was given a rusty bucket and tatty mop to clean it up with as there was no glass specific cleaning equipment. That mop is now contaminated with glass shards to be spread around the store. Very basic health and safety!
Along with being dirty, the place is a jumble. Yes it's a discount store and their ranges change daily based on what they can buy cheap, but store standards were awful. They also have a strange system of whatever is delivered is made to fit on the shelf despite it being likely the shelf was already rammed with the product. This meant putting out one box resulted in you rearranging whole bays and condensing othee products more often than not. One box could easily take 10-15mins so you would never hit productivity targets.
Training was pretty much non-existent; as I said, everyone shows you shortcuts and management insist that doesn't happen.
Uniform provided is only a
ConsTerrible work life balance, poor benefits, poor culture, dirty store, out dated equipment, lack of leadership
I wasn't really sure if I should post a review. But I convinced myself this is worth talking about.
For a company that's worth over £3 billion, you'd expect there to be a smoother operation. But it's not, it's messy and with all the new protocols that the management have to follow it makes it seem far less... human?
You'd think they'd at least be willing to pay for security guards in the stores worst affected by shoplifters. But no. They'd be thousands better off each week if they did pay out, but no. They'd rather put either their youngest or oldest members of staff at risk on Aisle One than have someone who realistically wouldn't be earning much more than the top paid Store Assistants.
Kronos is a mess, especially when your store has just implemented it. It needs some serious work, and only really works for you if you're fully flexible. The random start times are bad, the random finishing times are bad. It's just… bad.
Speaking on behalf of my management alone, they did a good job overall. You hear so many horror stories about the management being the scum of the earth, and y'know what I believe that really is the case in some Home Bargains. Mine were good, still a very childish, classroom level of drama sometimes though. Some had clear favourites, but still treated everyone else fairly.
The rest of the staff were lovely, but again any gossip spread like wildfire across the shop floor. People grouped off but I don't really hold that against anyone. It's human nature t
Working here has been the biggest waste of 3 years.
Home Bargains consistently fails to provide you with even the basic human rights that you are entitled to for simply being alive.
I have spent three years slaving away in this company as a Lead Sales (a fancy title which basically means absolutely nothing) for approximately 10p more an hour than sales assistants.
Every single job you are given to do is effectively meaningless, pointless and a giant waste of time. Every single time you spent hours merchandising areas of the store, another manager will often (in the same day) be told to move that section to another area of the store. Thus making your entire shift pointless and a waste.
Your entire point of existence as a Lead Sales is to promote sales, yet you are expected to follow a planagram for the "Starbuy" section of the store that often goes against your job role and makes you display stock that doesn't sell, but the warehouse has too much of it. So it "HAS" to go on starbuy.
The company will constantly pay you for holidays that you HAVE NOT taken, making it impossible for you to book actual holidays. It will consistently FORGET to pay you, leaving you without money. And if you ring head office about any issue, they will allow the phone to ring for almost an hour before they bother to pick up.
Senior managers spend all shift on their phones talking about fantasy football leagues, showing each other baby photos, or spending hours (not an exaggeration) walking around the shop ignoring staff and customers to talk to th
First of all I would highly recommend staying away from this place. I’ve worked in a couple of retail jobs in the past and this is by far the worst. I would just like to say that the other store assistants (the ones who wear blue) I worked with were lovely and I enjoyed working with them but that was literally the only good thing about the place.
When I interviewed for the job I was told everyone had to do a bit of everything, so tills, fill shifts and rebuilds, this turned out to be untrue and it was the same people doing the same things all the time.
The fill shifts are ridiculous, you are told that 45 minutes is the expected time in which to work a cage but they don’t take into account the fact you have to move stock around to get things out, 45 minutes is simply unrealistic. Management make out that it’s a chore for them to help you get stock out but if you put something in the wrong place because you’re not getting any help then they moan and lecture you. You’re not allowed any cardboard or back stock on the floor and are expected to keep them on the cage but then it’s a struggle to work your other stock. You don’t know when you’re going home so it makes it difficult to plan things and they expect you to plan your life around the shop.
The tills are not adequately staffed, resulting in long queues. For a shop of it’s size (16 aisles) it’s constantly understaffed meaning the few staff who are there are having extra pressure put on them and are expected to do numerous j
ProsThe other store assistants were lovely
ConsStressful working environment, horrible management out to make people’s lives a misery, poorly run company, feel like you don’t have a life
What started out as quite a nice part time job working in the Pontefract store, turned into a job that only gives stress at a break-neck speed.
As with any other Home Bargains store, as a Store Team Member you are expected when working on Fill Shift to empty a cage within the incredibly unrealistic time limit. This is an impossibility on an average cage. Everyone you work with knows this - even managers know this, but will bury their heads in the sand about it because the cage rate will affect their metrics.
If you have overstock, good luck getting store management to see it as such. They care more about their metrics and bonuses than the presentation of the store, so will ram stock out onto shelves, even if it means hiding stock behind something else, resulting in a messy and untidy looking shop just to make a few more pennies, and suck up to their higher-ups.
The store is always under-staffed. ALWAYS.
The result of the under-staffing, is that the pressure is piled further onto those staff there are, be it through having to effectively do the job of two members of staff at the same time, or through your rota being changed without notice, in order to give you double your contracted hours, over more than your contracted days. They may like to pretend that it's optional, but due to having bred a culture of fear within the staff of bringing issues up to management, there is nothing optional about it.
If management want you to do something you are not actually obligated to do,
ProsCamaraderie between Floor Staff
ConsStaff treatment, Work Life Balance, Mandatory Overtime, Understaffed
Staff and customers are very friendly. Management is disorganised and horrible to work for. The work rota is put up a week before a shift, they don't ring you if your shift has changed, you have to sort it out yourself then get into trouble for not making your shift or coming in at a different time. The managers ensure that they are never responsible, they just discipline the staff for their mistakes and disorganisation. Other companies have apps or their rota is displayed weeks in advance which would reduce this.
Managers are generally very nice people, except the highest ranking managers, they use their role against the staff. I hurt my hand and was unable to go into work, so my dad rang in as i was in the hospital. I came into work after being at the hospital to show them my hand. Next week when i came into work they were more bothered about the fact that my dad rang in, they wouldn't listen to why i couldn't ring in. One of the managers (who i showed my hand to) accused me of lying and saying i never came into work to show my injury, when there were several people there would could corroborate this as she wasn't the only manager i showed my hand to on that day. This is the reason why i don't work at Home Bargains anymore.
I also have trouble with my hip and the managers wouldn't allow me to do other things for 10 minutes or so, just to move it around. They stuck me on a till for 4 hours straight until i got my break, then another 4 hours. Breaks are only 30 minutes long
ConsLong hours, management, disorganised, staying longer than intended.
Oh Dear . . . The list is endless! Where do I start??? You get treated like something the cat dragged in . . . spoke to like something you just trod in . . . not to mention getting told off for talking whilst you work!
Basically, if you want to be treated like you're still in primary school . . . then this is definitely the place for you!
Rotas being constantly changed without letting you know . . . hey if you want a life outside work . . . then don't bother with this place! You make plans around the rotas only to find they've changed when you go in for your next shift . . . so cancel those doctors appointments, and hospital appointments . . . and maybe those parents evenings that come round once every 6 months, because according to the wonderful place of home bargains . . . your work comes first!
If you have kids, then make sure your childminder is as flexible as home bargains needs them to be . . . because a 7am - 11am shift will run to 3pm / 4pm or even a 6pm finish . . . . and guess what? they won't let you go until that delivery has been put out!
A 16 hour contract . . . . what's that? well. . . . at home bargains = 30 hours plus, and in the holy grail of contracts . . . it states any hours worked after 39 you will be paid time and a half . . . . oh dear . . . home bargains are little liars, you only get the basic wage! LIAR LIAR PANTS ON FIRE!
If you struggle to get in because of public transport . . . they don't care . . .they'll keep you there until the last bus
ProsGreat work Colleagues
ConsToo many to list . . . read the review!
Questions and answers about Home Bargains
What should you wear to an interview at Home Bargains?
Asked 31 Mar 2017
Black trousers and nice top
Answered 26 Jan 2021
Black shoes trousers and shirt and tie
Answered 1 Jun 2020
How are the working hours at Home Bargains?
Asked 27 Feb 2017
Depends on your availability. They only offer part time contracts. If you can only work 20 hrs p/w then they will only give you 20 hrs. I currently work anywhere between 32-40.
Answered 7 Mar 2020
Hours can be anything from an 8hour contract to 32, as said previously by others overtime or extra hours can be picked up as you see fit as long as the store you work has extra to give out.
Answered 10 Aug 2019
How do you get paid weekly or monthly
Asked 20 Jun 2017
Warehouse weekly on Friday...1am..get your payslip on the Thursday...
Answered 17 Jan 2022
Depends if your a store worker or warehouse worker, store - weekly warehouse - monthly
Answered 10 Aug 2019
How long did it take to hear back after an interview if you had the job or not? And how did you hear?
Asked 6 Mar 2018
Got called in the next day for induction and told to come back a couple hours later to work night-shift.
Answered 29 Dec 2020
I went in for the interview and I was offered the job before the interview finished.
Answered 20 Nov 2020
What is the interview process like at Home Bargains?
Asked 22 Jan 2018
Interview with the store manager asking the questions, and the superviser writing down my answers,
What do you know about home bargains?
Talk through your CV / where you've worked
What are your hobbies or interests outside of work?
What does honesty mean to you and when is a time you've been an honest worker
Describe a time you were a hard worker
Describe a time you took lead of a situation / were a leader
What attracted you to home bargains
Answered 7 Jun 2021
Had a really nice interviewer. Questions I was asked;
What do you know about home bargains?
What does team work mean to you? And what can you bring to the team?
Describe a time you was honest.
What you liked/disliked about your previous job?
Not many questions.. was only in interview for about 12 minutes!