On paper IKEA looks like a great place to work. They have invested heavily on presenting themselves to themselves and the world as a great company and employer.
Unfortunately, the jobs are as good as their products. Look great, but don't usually last that long! I worked there for almost 4 years. I still ask myself how and why?
Training: just how many customers find the IKEA instruction booklets: inadequate. You are basically asked to sign that you have read and understood the definition of your role and you're handed over to a recent recruit who has just passed through 'training' themselves. You will be periodically pulled off your duties to run through a computer programme about your role. More concerning is that you are asked to sign that you have read a tome of approximately 400 pages of detailed health and safety 'training' and asked if you have completed it after around 30 minutes because you are needed back on the floor (yes IKEA is always understaffed). Many people do not want to read through all of that so they just sign. But management don't want you to actually read the H&S guidance either as you will discover that you and many of your colleagues are working contrary to the rules. You may notice for e.g. that you should not be working alone in certain situations or that you are entitled to claim for the cost of eye-tests/glasses if your role includes looking at a computer screen - which mine did. When I raised this with my manager, he insisted that I wasn't en
1.0
Customer Service Associate / Cashier | Croydon | 28 Jan 2016
Depressing experience
Basically working with a bunch of chavs on checkouts (who've moved up to supervisors) with chavvy attitudes, and if you do have class and are polite and say "hello" they instantly dont like you, they look at you and treat you like you're stupid just for being respectful.
If it wasn't for the Ikea uniform you'd spot the chavs a mile off. You only learn who they are once you experience their attitude and hear their slang.
Very clique-y.
Most of the customers look down on you, made it even more hellish.
You're expected to do security while doing your own checkout tasks - watching customers at a full 360 degrees while working on a till, while the security guards chat and joke around amongst themselves sometimes. (Having said that the security guards were all really lovely and friendly guys - I think they made the job more bearable)
Ikea also want you at work 10min before your shift starts to prepare etc (fair enough), but you only get paid from your stated shift time BUT if you get there exactly 'on time' you're classed as 'late'. AND if you are only 1minute late you DO NOT get paid for 15minutes - FACT!
AND if you're made to work over-time you don't get paid for it - UNLESS you've done more than 20 mins!
At your induction when its all friendly, fun and games you get told that if you want to move departments and 'try something new you are welcome to do so'... BUT when I tried to apply for another job role in Ikea in a different department my manager sabot
ProsDiscounts, although its not much.
ConsShifts ridiculously irregular. Lunches NOT free. Staff policies ridiculous.
I have been with IKEA since i was 16 years of Age and since the Southampton store has been opened. I had never been to an IKEA in my life before i worked here so this excited me. I was ready fro the challenge and a challenge i got. It was busy, friendly, fun, exhilarating, electric everything it was basically overwhelming.
I started off in Checkouts and stayed here for a little over 3 years the only problem with C/O's is you tend to do the same thing day in day out and i could not deal with this so i went into Sales and i have not looked back.
I am currently in Sales in IKEA after realizing that being in a bigger team that it would be hard to get further up the management ladder.
IKEA has taught me never back off from a challenge, strive to achieve reality, be an individual, step up take responsibility and if you have an idea that you think could work, approach management they always listen and give professional feedback.
The hardest part of the job has to be the brick walls that you constantly hit in regards to stock levels. There are loads more but i love the company and would not want to damage its reputation.
The most enjoyable part of my job is that of my fellow co-workers. We are essentially one big family, we may not all agree but at the end of the day if one of us is in trouble you can bet you have an army to back you to the hill and back.
The co-workers are for me are possibly one of the only reasons i still work there, without them and the support they give yo
Prosco-worker rates for food, 15% discount, free uniform, free parking, discounts in local shops
Working at IKEA for 2 years, I have learnt so many skills and experience so much they will remain with me for a very long time.
A typical day would involved me designing a few kitchens and really getting to know my customer and their needs. Depending on how long is left, I may tidy another department or cover one. Or standing on our quick sale desk, where I organise who will design a customers kitchen, book appointments, answer questions or place an order.
I have learnt a huge amount since working here, but the main would be how to designer a kitchen. From previous jobs selling the items has not been an issue, but learning the products is key. So by learning what kitchen units are and what can go inside etc, has been a big part. Similarly about different appliances.
The management team are fantastic to work for, give great advise and help your needs (May that be a certain day off or dealing with a customer question I may not know the answer too)
A lot of the co-workers are great people, but can lack that drive forward. together we can create great things and have done many of times. The team does lack some form of spirit, but at times when it is strong. We work together to meet all needs.
The hardest part of the job is designing or selling a kitchen to someone who has a set idea and are stuck with it. Trying to convince them that yes, there idea is great, but also giving them advise on how it can be expanded or changed to suit their needs in a greater way. Some
ProsNear to home, good staff, free healthy food and low cost, insentive to reach targets, Discount on products.
ConsWorking everyweekend.
1.0
Customer Relations Representative | Leeds | 15 May 2016
Pure misery
No flexibility with students at all when time off for exams is needed even with sufficient notice.
Impossible to get the holidays you want as some staff are more favoured than others.
Managers believe they are above helping out and actively avoid difficult situations which they are paid/trained to deal with.
Managers favour some staff and will train them further in different areas whereas some will never do anything other than checkouts/meet and greet.
Some staff get away with additional breaks for no apparent reason.
No organisation/communication between departments leading to disruption for customers.
Pay is good for what the job is but no worth the misery the job will bring.
Managers don't trust you.
Proper policies are not put into place - people are dismissed without proper procedures etc being followed.
Senior management are very unprofessional and gossip about employees (my experience)
Once stuck on a till - forgotten about even after your shift has finished.
Training is poor - nobody knows how to do their job with 100% confidence. When problems arise - nobody is sure how to fix it.
Parking is atrocious especially on weekends - asked to park away from store and walk down to your car in the dark after the store has closed.
Expected to work in an external warehouse which is at best 5 degrees without being provided with warm uniform.
Security will not stop suspected thieves at self checkouts - it is your role. I have feared for my safety sometimes.
No
Its a good company and real fun place to work complete fun day out with family
• Contribute to minimizing local- local shortages in my store, securing that the store is ready at opening and that store stock is available for our customers.
• Give input to my goods flow manager regarding logistic capacity requirements within my responsibility area (space, equipment, people).
• Responsible for planning, organizing and monitoring store goods flow process from goods receiving to sales locations replenishment within my area of responsibility, contributing to fulfillment of the goal to be ready before store opening and ensuring that my areas of responsibility are in-shape as new.
• Responsible for minimizing the waiting times at full serve handout by optimizing goods allocation and planning of space, equipment and people in my area of responsibility.
• contributing to ensuring that store stock is available for customers in order to maximize sales Working actively to improve productivity by efficient resource planning including managing sickness absence, the quality of staff planning, flexibility of working and implementing efficient goods flow operations.
Minimizing handling damages in my store and working with my manager to identify the root cause of recurring damages and identifying ways to minimize future repetition.
.Clearing EDS stock and ensuring new stock is locating in order to meet lead time and delegating with co-workers in order to ensure that the department runs efficiently and effectively throughout the day. Daily aisle check
ProsCo worker discount, voucher, good benifts
Consflexible hours
4.0
Customer Service Representative | Peterborough | 27 Feb 2017
Good training
I went through the best training with Ikea, but after that it wasn't so fun. The training will take 2 months, Mon-Fri 9-17:30, no weekends. Trainers are wonderful, team very helpul, good benefits, contract from day 1. From this point of view, Ikea is a very good company to work for.
On the other hand, after the training you will start with a new schedule (they will ask you from the beginning if you are flexible and even if you are not, you will end to be). There is no shift pattern, you can start at any hour, you will never finish on time - no life balance. You don't have your own desk and when you work late shift you have to come 30 min earlier to find a place.
I have noticed some people in good position, not very intelligent and with poor skills, but at least they were nice with you.
Overall, I would recommend Ikea to work for, but for Customer Service Advisor position (frontline, where is the worst) I would only advice a young person, who needs some money and experience in a warm place or a person who is really passionate in staying non-stop with customers in ears (even though there will be calls after calls that you don't have time to drink a mouth of water, the time is passing so hard). And it is better to work part-time and ask for overtime, as you cannot change after (from full-time to part-time till after pass probation 6-9 months).
I ended to be very depressed and frustrated, realising that the job is not for me (even though I have been praised and encoureged t
ProsFree healthy meals/low prices for food, good pay rate, contract from day 1, Christmas gift, very good training
ConsNo shift pattern - no life balance, frontline is boring and very stressing, some people shouldn't be in good position as they don't seem qualified
3.0
Customer Service Team Lead | Thurrock | 3 Feb 2016
Cultural & Customer Focused
IKEA is a very cultural company, there is a lot to learn about the company and it's history and also about the companies outlook on it's business plans.
Day to day it was always something new and there was always something to be learnt or to be shared with those who needed it.
The management of IKEA was strong, they were very focused on the customer experience and the quality of furniture we are providing however, I felt they lacked a certain understanding towards the personal life of their colleagues.
The hardest part of working here was the "go, go, go" feeling that Customer Relations department had to offer every day! At the same time, this attitude was a great obstacle to overcome as in time you began to pick up tips and tricks to make the customer's experience just that bit more comfortable and have them walking away with a smile on their face.
The most enjoyable part of working IKEA was definitely the co-workers, it was easy to get along with your teams and make friends on the department. This made it easier to work as a team and encourage each other to push new goals every day whilst maintaining a professional job role.
Overall this job is perfect for someone aiming to work their way "through the ranks" and build a strong future career for themselves and the in-between of college/university students, simply looking for an educational and fun job as it always ends with you wanting more and to progress however, the lack of care towards personal life was a
ProsBreakfast/lunch/dinner unbelievably cheap, christmas present every year, possible bonuses annually.
ConsA lot of customer interaction is necessary, lack of personal life care, fast paced work space.
Aprendi y aporte a la empresa. Me dieron confianza y lo potencie
Yo era una de las responsables de organizar la apertura de la linea de cajas, con lo que ello supone. Cuadrar caja central, preparar los fondos de los cajeros, realizar todos las rutinas, organizar y archivar documentación. Garantizar la apertura de la linea de cajas a nivel de seguridad, material y personas.
Durante el dia, bien podia estar gestionando la linea de cajas, incidencias, cumplimiento de rutinas, etc.. o bien podia estar en caja cobrando a los clientes.
El objetivo principal, independientemente de procesos a realizar, era tener el control total de los clientes, los tiempos de espera, incidencias, apoyo total a las nuevas incorporaciones.
Como cajera, he realizado mi función con la máxima eficacia. Siempre controlando y cobrando un 100 % de los artículos. Esto era para muchos muy dificultoso debido a los diferentes volúmenes de los artículos que un cliente puede colocar en un carro.
Tiene un grado de dificultad bastante elevado y yo preparaba a los cajeros para que llevaran una rutina concreta que les hacía cumplir con los objetivos. Realizé una formación que a día de hoy se sigue por las personas del departamento.
Los compañeros me ayudaron, me dieron confianza, y me aportaron todo lo necesario para estar feliz día a día.
La parte dificil, aunque me cuesta pensar en algo, podría decir que los dos primeros meses fueron muy dificiles por el idioma. Pero gracias a los compañeros y jefes todo fue de maravilla.
Me gustó todo de mi trabajo y si algún día
2.0
Customer Relations Representative | Peterborough | 8 Oct 2014
Questionable Workplace Ethics
There is an imbalance in the management structure causing work colleagues to become overlooked for their individual strengths in the workplace. The root of that imbalance is due to having part-time line managers in place, who overlook the strengths of proficient work colleagues, thereby causing those co-workers to seek employment elsewhere, contributing to higher company turn-over rates.
This would not be occurring if the company would simply have a daily presence of full-time line managers throughout their call centre. The main factor for receiving such a low company rating here, is due to witnessing blatant discrimination, cleverly disguised by the discretion of management, accepting co-workers, to complete their probationary periods, based on how conversational and outgoing the co-worker's personality traits are expressed between work colleagues and line-managers, instead of focusing on the co-worker's proficiency to conduct business in the workplace.
This type of "favoritism" although a breach of proper business ethics, is so cleverly subtle, that it is superficially unnoticeable to detect and observe in action. The co-workers who were accepted by line managers in this manner, were of course happy, jovial, and content since they had been accepted by their line managers, based on personality traits alone, instead of focusing on job proficiency in the workplace.
Therefore, if you're a good actor/actress, this is definitely the job for you.
When I first started working at IKEA years ago I loved being there. The days would go by fast, the team leaders seemed to notice hard work, and there was a lot of opportunities. As the years have gone by that is no longer the case. After many years of bad management moral is extremely low and the only reason people bother to show up is for the pay check, they no longer enjoy being there.Before last year it was years that we got a bonus. Management was blaming the employees for down time, when in reality it was the 02 system that they switched over to which takes about five minutes to start up every single time you power off your equipment, and up until last year it would lose signal on an everyday base. We would tell management that the reason there is a decent chunk of over all down time was due to the new system but they would turn around and blame it on talking in the isle. We are not allowed to build connections with our fellow coworkers, but on the other hand team leader stay talking to each other all day. When you need them they vanish into thin air but when its 120 degrees in the warehouse you see them harassing people for trying to take a min. or two to get a breath. During the pandemic the location stayed open while a lot of other locations closed down. In the be-gaining it was hard to stay productive because there were empty queues left and right and no one know what to do. After about a month rather then take responsibility for the down time everyone had due to lac
ProsParental leave, pto, really cool people to work with
ConsThe list keeps growing by the years there is not enough space on here
2.0
New Home Sales Consultant | Canton, MI | 17 Aug 2020
Sometimes enjoyable but heavily flawed workplace
Allow me to break my experience at IKEA down into the following categories.
The Pay and Benefits: The pay is fairly average for the type of job it falls under, starting at $13.10 an hour. My pay is fairly higher than the minimum due to my specialist position but I definitely work for that extra money. The benefits are great for a "part-time" job (I'll go more into that later) but you have to pay a fair amount out of pocket for decent coverage. Bonuses are non-existent and you get a yearly gift around Christmas time and a holiday party.
Work/Life Balance: This is my biggest complaint about the workplace. I entered the company as a part-timer (20-34 hours per week) but quickly learned that most weeks will comprise of 30+ hours and many times pushing past the 34 hour cap. This was especially prevalent since IKEA opened back up after the COVID-19 quarantine and I've been scheduled 5-6 days a week nearing 40 hours a week with very little flexibility. I've even attempted to inform management to stop giving me more than 34 hours a week and was given a "sorry but no" response despite being told that isn't allowed. Also, the schedules are extremely wild and unpredictable as your availability has very little flexibility and can jump from early morning shifts to late night shifts and heavily intrudes in your free time. Many of these issues would not apply to people that would take as many hours as they please and don't mind the erratic schedules. Overall, I would not recommend working
Lascio questa recensione a sangue freddo dato che ormai sono più di 6 mesi che non lavoro più nel punto vendita di Porta di Roma.
Io ho lavorato nella logistica per ben 2 anni da interinale e sono stato mandato a casa, del resto come tutti gli altri a fine proroghe di contratto per non fare un Indeterminato.
Sì viene accolti nell' azienda dall ufficio del personale con tavolette del tipo: Questa è l' America e se vi fate valere potreste avere un posto fisso perché qui valorizziamo le persone ecc ecc ecc. NULLA DI VERO. Io ho visto entrare e andare via minimo 40 persone.
Oramai chi ha un contratto a tempo indeterminato l' ha messa in banca, tantè vero che possono permettersi anche di passare la giornata lavorativa a parlare o stare seduti sull' unica scrivania del deposito navigando su internet per motivi personali molto futili.
C' è chi durante la mattina e il pomeriggio sta tutto il tempo al telefono chiaccherando con amici o ragazze con tanto di vanto nella questione e poi ti guarda lavorare mangiando frutta o merendine, per poi dire che se non ci fosse lui il lavoro non verrebbe portato a termine.
Di persè ci si ritrova a lavorare sotto stress da parte dei coordinatori dicendo di spingere di più sull' acceleratore specie perché consapevoli che alcuni elementi non fanno nulla la giornata si rischia di non chiuderla.
In tutto questo contesto ci si vede dare il cambio da persone che prima o poi non vedrai più perché già sai che non verranno mai assunte perché il Mon
--- Very long review ---
The first 3 months that I worked there the store director was amazing but his contract ended. When we got a new director, for some reason things started changing in IKEA Canada (so not just our store but all of the management above that) and they kept cutting everywhere, which led to employees being overworked, including the part-timers. Let me just say this, we constantly had 3 or more department managers who had to leave because of burnout and since I stopped working there in June (we're now at the beginning of March) all of the staff in the department I used to work in, which was roughly 18 people, is gone because they couldn't endure the terrible management's decisions and the work conditions that kept getting worse and worse while we never got compensated. We went from having an EXTREMELY pleasant environment to work in, even though there are a lot of customers (hey, it's IKEA) to being constantly pressured to do more while getting rid of all the fun things we had one by one (salaries went up way slower than they used to, managers were on edge because of the higher-ups and unavoidably had to start watching employees more to make sure we weren't having fun on the job and only on breaks). I could've recommended working for IKEA 4 years ago because the job was alright and my colleagues were the main reason why we all managed to have fun even when we had days with over 15,000 customers walking in and dealing with the aftermath of having so many pe
They don't walk the talk, especially with their IKEA values
I've been an employee for about a year now. When I first started, I was impressed by how organized they were and nice everyone was. I felt welcomed and was greeted by my manager who was super friendly and still is. Within 4 months of working, I was seeing how things really were. Gossiping and management who has NO CLUE how to do things, two faced and throw you under the bus type people. All the managers were friends and did nothing except talk and stay in the admin part, there's a select few who actually helped and are wonderful managers. Our store is super disorganized, they get rid of people who have been there for years and the management has groups like in high school. All they do is gossip and blame others, none of the new managers get proper training, they don't have the experience in the areas and if you're not on their side you'll be on their list to get terminated. I personally am not involved in any of this drama but I see it around me in all departments. It's quite sad because apparently IKEA's main focus when you're hired is the IKEA values and culture, but what's the point when the leaders aren't leading and they aren't living the way it's supposed to be. You start losing respect for a company and only stay because it's a consistent paycheck. I do have to say the employee benefits are great. That's about it. I hate to say that for a company I work for but it's true. What's weird is other IKEA employees from other locations say their management isn't run the way o
ProsEmployee benefits
ConsLack of leadership, compared to their "Ideal" IKEA VALUES
Work-life balance
Ikea gives absolutely no flexibility when it comes to working at the contact center you have a set schedule and if you’re not meeting numbers they give you the worst schedule they don’t care about home life family life Covid anything they put you on the schedule they want you want and that’s it
Pay & benefits
You get it over 40 days per year in January but I have to use those 7 days that’s it! If your sick you better be there or prepared for a Right up! Great be Benefits but all of them aren’t so great
Job security and advancement
It’s clear that IKEA gives you the impression that you can definitely grow in the company but once you become a “Teir2” or “Gen4” You’re not going anywhere just consider yourself property of that department and that’s it you can get wonderful numbers have a great experience but once you get into that position you will not move up in the company and if you do it’ll take you about 5 to 6 years in that position to move up unless you’re good at kissing butt
Management
The CEO of IKEA is in Sweden he cares nothing about the United States division and cares nothing about our success or unsuccessfulness. As far as management in the contact center, they love to micromanage they love to write you up especially with things out of your control and even though they tell you they’re going to endorse you for other positions they don’t because once again when you get to a certain point in the company you don’t move.
Culture
IKEA loves to prom
Måste börja med att säga jag är mycket besviken på ledningen på IKEA Bäckebol, efter att har jobbat här i drygt ett år är jag helt övertygad över att jag aldrig kommer vilja komma tillbaka. Jag skriver detta för att ger er en ärlig bild av företaget.
En helt vanlig dag på jobbet innebär cirka 6-8 timmar på golvet där man får jobba med variaerande arbetsuppgifter beroende på vad man har för kompetenser inom avdelningen. Efter 3 veckora utbildning fick jag kompetens i kassan och byten/återköp. Varje dag är inte detsamma jag möter olika kunder och löser oändliga nya fall, lärde mig nya saker varje dag! Oftast är med mer att göra på helger tillskillnad från vardgar och vissa dagar kan kännas mer slitsamt, men alla fina kunder och kollegorna gör jobbet så mycket roligare!
Företaget har potential till att bli en drömarbetsplats, tyvärr så anställs fel chefer som inte kan sköta sitt jobb! Medarbetare som anställs sker via timkontrakt och ingen jobbar 100% utom chefer och driftledare. Jag hade både kollegor som ville gå upp i timmar och vissa som studerar som ville går ner i timmar. De som studerade var tvugna att säga upp sig, då det blev överbelastning med studierna och dem som jobbade (för lite timmar) är tvugna att jaga timmar! Vill man har mer timmar får man fjäska sig till det. Det enda som behövs göra är att lägga om schemat, vilket dem inte är villiga att lägga ner tid på.
Inte nog med det är cheferna väldigt nedlåtande och det ska nästan vara underförstått att dem
ProsVärldens finaste kollegor, bra personal förmåner och fina kunder
Sono stata assunta tramite agenzia interinale. Al colloquio HR di IKEA ha detto che il contratto tramite agenzia di un mese era per prova e poi c'erano buone possibilità di inserimento in organico. Ho cominciato a lavorare al servizio clienti senza alcuna formazione, sono stata affiancata a un collega senior che però doveva anche gestire i suoi clienti. Questo metodo di on the job training funziona solo se c'è una base da cui partire e si ha accesso ai sistemi, mentre non mi è stato dato ne l'uno nè l'altro.
Il primo training c'è stato dopo due mesi (di figuracce e di momenti imbarazzanti coi clienti irati davanti e gli altri colleghi ai quali non potevo chiedere aiuto perchè stavano a loro volta gestendo clienti spazientiti). Dopo sei mesi ancora non avevo accesso pieno ai sistemi quindi le nozioni che avevo racimolato chiedendo nei momenti di calma ai colleghi più anziani non le ho potute mettere in atto.
Il manager non era presente per la maggior parte del tempo quindi le pause venivano gestite arbitrariamente dai colleghi anziani, che si dimenticavano di mandarmi in pausa o di darmi il cambio al banco informazioni all'ingresso quando il turno era finito. I contratti sono proseguiti a singhiozzo con rinnovi di 1 mese, poi di due mesi, poi di un mese poi 20 (!) giorni, sempre tramite agenzia interinale e con comunicazione di rinnovo o meno data il giorno prima della scadenza. Una pessima situazione in cui tenere un lavoratore. Il preavviso dovrebbe essere ben più ampio.
Prosmensa
Conspause saltate, niente training, discriminazione verso gli interinali, nessuna opportunità di carriera
Hola quiero hablar unas criticas de la empresa de ikea san sebastian de los reyes. Después de trabajar con ellos, tengo 22 años y soy estudiante
No cumplen con la normativa de seguridad respecto a que no disponen de personal ni maquinaria para cargar con cajas tan pesadas, el otro día trabajando cada uno en autoservicio se prepara sus pedidos como una compra normal empece a preparar un pedido el cual pesaba en general 832 kgs y un bulto de ellos pesaba 283kgs se disponía de 3 cajas cojiendo esa caja ya fuera de mi horario de trabajo que era 18:30 a 22:30 y por que nos obligaban a terminarlos todos al no disponer de ningún compañero que me ayudara ha descargar una caja tan pesada.
Aparte de pesar una barbaridad cada una no entraba en horizontal tuve que levantarla sin ayuda ni maquinaria en vertical el cual me dio un tirón de cuello, dándome una contractura de trapecio y las cervicales sobrecargadas de peso algo bastante razonable por que no disponían de personal.
1 De ellos se lo tuvieron que llevar al otro almacén por que tenían trabajo hasta arriba.
El otro compañero se nego a la ayuda.
Esto indica que no disponen de personal también
Too lo ocurrido fue a la 23:45 una hora que no debería ni estar ahí al día siguiente fui a la mutua a la de lao de la empresa y me dijeron que no es nada puediendo trabajar sin problemas,
Al siguiente vuelvo a ir por que no me puedo ni moverme, me dan la baja de una semana desde la mutua de fremap, son unos auténticos sinvergüen
ProsRECURSOS HUMANOS, BORDES, POCA EDUCACON
ConsNO HAY DESCANSO, NI MEDIDAS DE SEGURIDAD, MAL AMBIENTE
Questions and answers about IKEA
What is the interview process like at IKEA?
Asked 6 Apr 2017
I was offered a position a week following a 10 minute video interview. I was very much expecting the selection process to continue onto the next stage, so was quite surprised when the offer was made.
Unfortunately, I had already accepted an offer from another employer, but if I had not, I then would've accepted.
Answered 15 Jun 2021
I got interviewed in 2020 and in the interview they told me they had recently changed the way they interviewed as I was confused because it was so different to how people online had described it. First of all you apply and if they like your cv they they send you a link to do an online interview where you record yourself answering questions. If they like your answers they will ask you to attend an interview (mine was a group interview). At the group interview you will do a very simple task with around 8 other people and then one by one you will be individually taken for two different interviews.
Answered 21 Jan 2020
When do you receive your uniform and do they give you more than one of each item?
Asked 18 Oct 2017
They give 2 pairs of trousers and pants every year. During induction
Answered 6 Mar 2019
If they have our size
Answered 18 May 2018
What questions did they ask during your interview at IKEA?
Asked 2 Apr 2017
They are Cov19 updated the department manager invites you to a zoom style one to one live chat now not a face to face interview. There is live fee visual and sound which lasts up to 30 mins. Usually around 20mins in reality. The questions are double-barrelled at times and you really need to think hard. They start with general introductions , and the manager will follow a set of scripted questions for all roles. The interviewer will take handwritten notes throughout . They start off by describing the role and warm you up by asking 1) Tell me a little bit about yourself. What you've done in the past. Where you are looking to be in a years time. What's brought you to apply to Ikea today? 2) How do you think you can create a positive customer experience in the role you've applied for? 3) In most jobs, there is a standard way of working. Have you ever had to change your approach to deal with a situation? 4) Can you tell me about a time that you've taken responsibility for anything? 5) Can you describe a project or team task you done and what role YOU played in it? 6) What does "Caring for People and Planet" mean for you? 7) What does " Simplicity" mean to you ;and have you made a way of working more efficiently and more straight-forward? 8) What does "Cost Conscious" mean to you? And therefore, if I gave you £1000 just now ,what would you spend it on? 9) What does "Renewing and Improving" mean to you , and how do you apply this to the workplace? 10) How do you lead by example? 11) How do you think YOU can deliver a fantastic customer service experience within an Ikea store?
Answered 10 Sep 2020
I personally wouldn’t plan your answers for an ikea interview. I’ve recently just had an interview and it’s so relaxed and they team make you feel so welcome! They are looking for people who can just be themselves and not act like they’re talking off a script. My advice would be to just go in there and say what comes to you rather than planning your answers.
Answered 21 Jan 2020
What is the organisational culture at IKEA?
Asked 17 Apr 2017
IKEA is still figuring out how to run smoother in the realm of Merchandising Basics. ( a broad job that checks stock levels, cleans/organizes areas, fills add on's, pricing tags,and generally makes the store appear to look full ) Managers give employees some of the responsibility traditionally given to Management only. Sales Steer should have the stock levels down, orders kicking automatically.Feel we do their jobs too frequently. Lead the ship and let us row.
Answered 3 Dec 2018
Amazing! this company actually cares about its employees and takes everything into consideration when it comes to dealing with you on the HR level, also managers and team leaders are really friendly.
Answered 27 Oct 2018
What is the IKEA employee discount?
Asked 2 Apr 2017
15 % online and instore
Answered 30 May 2019
15% off throughout the year, with the occasional annual offer of 30% off during a promotional period (usually around November time - when you receive your bonus, if you get one)
