LUSH Cosmetics

Working at LUSH Cosmetics: Company Overview and Reviews in the United Kingdom

Promotional banner for LUSH Cosmetics in the United Kingdom
LUSH Cosmetics
4.0
586 reviews
LUSH Cosmetics, UK Ratings
4.0
Average rating of 586 reviews on Indeed
3.9Work-life balance
4.2Pay & benefits
3.4Job security & advancement
3.5Management
3.9Culture
Headquarters
Poole, UK
Employees
10,000+
Revenue
$25M to $100M (USD)
Industry
Retail

Popular jobs at LUSH Cosmetics in the United Kingdom

 Average salarySalary range
26 salaries reported
£10.01
per hour
£6.65-£15.05
11 salaries reported
£10.98
per hour
£6.65-£16.50
4 salaries reported
£9.50
per hour
£6.65-£14.25
5 salaries reported
£10.06
per hour
£6.65-£15.10
2 salaries reported
£50,000
per year
£12,000-£103,000
Salary satisfaction
81%
Of the employees are satisfied about their pay, in the United Kingdom
Based on 1376 reviews

LUSH Cosmetics reviews

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Overall reviews at LUSH Cosmetics

3.0
Sales Assistant | Chelmsford | 26 Jun 2019
Checkout the store before you apply with observation in mind.
As someone who loves to learn, I thoroughly enjoyed learning the extensive background into all products. I was required to know about sourcing, ingredients used in and benefits of the ingredients in products. Being a Sales consultant at lush meant not only building a loyal customer base but forming meaningful relationships with every customer. Every customer gets a personal shopper experience. My tasks ran from in-depth skin and hair consultations, learning the science behind skin and hair, and tailoring to the individual, campaigning on a wide range different causes, bringing brand awareness into every conversation, bringing in extensions to lush like spa, hosting children's parties and giving five-star customer experience. Think of your job role at Lush, like becoming the fairy godmother to Lush. If you love people, have a knack for listening to the needs of your customer then you will enjoy working for Lush. The people and products are the best things about Lush. My favourite thing about working at Lush was to be able to take the time to get to know the customer on a personal level. Pampering the customer, making them feel special, important and have them open up about life and the simple gift of listening to them is rewarding to me. I loved skin consultations because I felt that they left the store not only with a new routine but also lighter and stress-free. I loved how personal it could be. I'd say this was one of the only reasons I stayed at Lush for as long as
ProsStaff Discount
ConsManagement
3.0
Seasonal Associate | Newcastle upon Tyne | 19 Dec 2018
Management and work ethic could improve
Role as Temporary Sales Assistant over the Christmas period required a lot of intense effort on the shop floor immediately once the contract had started. I found there to be an unfair balance of work effort between certain core members of staff who would be seen chatting amongst other colleagues on the shop floor (this was extremely discouraged for temporary staff); often allowing themselves breaks in the back of store; and generally not approaching customers or, when doing so, giving a generic greeting. Management in the store was very inconsistent: there was a lack of uniformity between supervisors in terms of discipline and work ethic on the shop floor. For instance, one supervisor in particular walked around critiquing temporary members of staff for things like not sticking to an assigned area of the shop floor despite there being customers else where. Compared to this, other supervisors would be joking around and talking with colleagues as opposed to interacting with customers. In terms of training, a lack thereof was more fitting in the role of Christmas Temp - ingredient and product information was learned by staff independently in their free time via the website. One attempt by a core sales assistant was given to train me on the shop floor during a weekday, but this seemed very rushed and I am unsure as to which other temporary staff received this. The environment on the shop floor consisted of many core sales assistants with a superiority complex constantly lo
Pros50% discount, £8.75 pay
ConsBad management, unpleasant staff, too pushy
1.0
Sales Assistant | Bournemouth | 20 May 2019
A very negative and unfair place to work
This obviously only applies to to store that i worked in, but it was miserable, i was there for about 5 months, over the Christmas period which is the busiest time of year. The management team, very biased and had obvious favourites, they were very blunt and often unkind to the rest of us. They claimed to be supportive, caring and open but once during a rough shift at work i started crying and was taken aside by the assistant manager and told that i needed to change my attitude and that was the reason i was finding it hard. There is also a system in place that is supposed to help everyone improve at their job, which i found to be very hurtful and unhelpful. It involves what they call 'feedback', so for every single interaction you have with any customer, you will always get pulled aside afterwards and told one good thing you did and then one bad thing (i asked it they could do it the other way around, finish on a positive note, but they said no, they had to give you the negative comment last so it would be the main thing you remembered!?) Yes this sounds simple enough, but to be honest a lot of the time it was very unfair and over the top, it was impossible to ever do right by them, there was always something wrong with everything you did, the constant criticism was soul crushing (I finished every shift feeling awful about myself and often cried on the way home). It was also often about things that really shouldn't matter, and that weren't worthy of the level of criticism t
3.0
Sales Assistant | Kingston upon Hull | 28 May 2019
Your experience will depend on the management
Proceed with caution. Lush are a brilliant company to work for, they genuinely do make a difference to grassroots charities, small independent farmers etc and they are extremely innovative. I believe in their products and the beautiful ingredients, and when you get to help a customer and it makes a difference, it’s a wonderful feeling. BUT, your experience will vary vastly, depending on the management of the store. The Hull store is run by 2 family members & their best friends as Supervisors. It is not a nice environment to be in. There is a culture of bullying, micro-managing, constant belittlement and a general lack of mutual respect. They are not interested in what you can offer, it is more what you can do for them. Once something better comes along, that’s it, you’re done. Persistent sickness with the managers, often for long periods too - but obviously you can’t be ill. I feel a lot of opportunities that were available to employees were not passed onto staff, and on the very rare occasion that they were, you were made to jump through 1000 hoops to be possibly considered, with it being taken away from you in the last instance. Late night trainings - to be expected - but honestly, they are such a pantomime at this store when they don’t need to be. Most of the training could be done in your own time if you take your job seriously - which really, you do need to to do it any justice. They didn’t seem to understand that not all staff members are stud
ProsBrilliant staff discount.
ConsLate night trainings, out of touch store management, no real HR dept at Head Office, progression solely up to the store management - and if your face doesn’t fit...
2.0
Manager | United Kingdom | 9 May 2019
Company culture
As a long time employee, can say the pay and benefits are next to none! I’m sure as anyone who shops at Lush knows, probably the highest level of customer service in the industry expected at all times! The hardest job role is probably the sales staff role (depending on personality type and job preference, some would love it), as they have a company defined criteria for the sales procedure. This includes a minimum of five product demonstrations, five different areas of company ethics being mentioned and introduction to the Lush spa so can be taxing for those who can’t deliver high value sales. The nicest role would now be the supervisory role, as this has now changed to a non sales role within the last five years. Management roles are sectioned; most have to direct sales staff, with no customer interaction, sales or targets to hit personally (this is the job of the sales advisor). Job would suit anyone who doesn’t want a stressful job or doesn’t want to do to much other than direct staff. This role can be as simple as being the ‘greeting’ supervisor, which quite literally is getting paid well above the living wage to simply greet customers. The supervisory roles have gained a bad rep in most stores as they don’t do a whole lot of work for a very generous wage, but a great step up for sales assistants who have worked hard over the years and deserve a job that they don’t have to do, well, really anything! The staff culture is well known in the industry as being toxic, mainly
Pros-Pay and benefits for all staff, The opportunity to turn a store into an inspiring and productive workplace.
ConsThe current supervisory role is like no other in retail, It simply doesn’t work but effective managers can easily turn this around
3.0
Warehouse Worker | Poole | 13 Jan 2020
job sect and lack of progression
I think Lush is a business sect where they constantly try to convince their workers and people in general that are doing lots of things for the enviroment and are eco friendly but behind this mask there´s pure marketing. the more they convince the people the more they sell, the more the workers get on well in the work place, the more production will make and so on... They seem to be really concern about the mother earth but when it comes to human, there´s not so much consideration. You are just a number and will be monitorized during the season, if don´t hit the targets you´ll be fired. They basically sell over priced stuff that is not affordable for most of us. why don´t you make your products more affordable if you are so worried about the planet? Me, as a worker, used to be ashamed of packing rubbish for selling to costumers but you have no choice, It was quality or numbers and the lush staff know what the priority for the company is. Depending on the deparment, repetitive job will cause some issue in your hands or tendons, specially in ballistics and when the season is done they´ll give you the notice and you´ll have a medical problem for a couple of weeks or forever. There´s no progression opportunities and if they keep you for a couple months longer, it will be because the manager likes you or are friendly. It has nothing to do on how hard you work or other common sense issues. The bonus systems is a joke, (at least in the deparment I used to work), E
4.0
Sales Assistant | Westfield Stratford City | 9 Jan 2017
High energy, fast paced environment
A typical day at work would be a shift ranging from 4-8 hours, as a Sales Assistant during the busiest shopping period of the year. In my role, it was my duty to engage with customers of all ages and nationalities and cater to their needs by giving consultations and sharing product knowledge with them, always going the extra mile to give them a five star service experience. Throughout my time at this job, I was able to expand my knowledge of the logistics behind a company like Lush, in terms of design and production as well as customer relations. Having worked for the company before, I was also able to use this experience to gain extra knowledge on the history of the brand and the ethics in addition to the preexisting product knowledge. While the team of Supervisors were fantastic, unfortunately my experience with the manager was not so satisfactory. The manner in which the Seasonal Temporary staff were treated was poor, with a lack of communication to a degree that could only be deemed unprofessional and lacking respect. Truthfully, there wasn't a part of the job that was hard. While I love being challenged, of which there were many times I was, there weren't any hard parts. The challenges arose with extremely busy periods of time with heavy footfall in the store and henceforth, emotions for the customers were high. This required a great deal of patience and the ability to cater to the needs of customers quickly and accurately, in addition to being able to think
Pros50% Discount on products
ConsPoor communication from management
4.0
Sales Assistant | Birmingham New Street Station | 6 Nov 2017
Inclusive and Fun workplace
A typical day at Lush would focus on customer interactions with a lot of emphasis on demo's and well rounded consultations, whilst also maintaining shop-floor standards, stock rotation and till service. Management are usually on deck to lend a helping hand and watch over interactions. Over the years management, I think has definitely improved in terms of structure and you can feel their presence more so now. Personally, I have experienced support, understanding and encouragement from the management team, old and new. The hardest part of the job would be having to be 'on' all the time. This means, smiles all round, extra pep, all of the time. Even more so if you are working a 5 hour shift, you aren't entitled to a break, so shifts can be quite tiresome. Also, if you are working a long day (9.30 - 7.30 is a typical full day) it is an awfully long time to be on your feet. Though this is the case with most retail positions. Recently, one of the hardest things is having to explain every interaction you encounter with a customer, always able to give an answer as to where you went wrong and where you can improve. Whilst I appreciate this is for personal development and the growth of the company, it can feel like 'big brother' and as if you're a grown adult, still at school. One of the most enjoyable things about working for Lush is getting to meet and know so many diverse individuals that I most likely wouldn't have crossed paths with otherwise. Additionally, not only do
ProsThe people, 50% discount, always learning new things, being part of campaigns.
ConsLimited progression, long hours on your feet, heavy lifting glitter EVERYWHERE
2.0
Retail Sales Associate | Swansea | 16 Nov 2021
Stressful and not what it seems
I worked with lush for 2 and a half years, during that time I had worked in two stores. I transferred from my original store to the second one, and despite that I was still on probation as if I were a new colleague. I was treated like I didn't know anything about the company or what my job entailed. I felt put under pressure in both stores by managers watching constantly for every move you do, they nit pick and note down everything that you do which can be criticized in a meeting. The only real member of management that were alright were some of the supervisors. Store managers and assistant managers all have terrible management skills and really don't like any sort of constructive feedback on how they cope with the team. If you want to work for a company that lie about caring for their staff's mental health, then Lush is perfect for you! All they will do is pull you aside, sit you down with two members of management to shove the words "Remember you can always contact health assured" down your throat. I had multiple occasions, at both stores, where I had mental breakdowns in the toilets because I couldn't deal with the constant pressure of approaching a customer every time one walks into the store whilst trying to serve 5 other customers at the same time. You'll see inspirational quotes all around the staff room which are all just a cover up of how unethical and awful they treat their employees. There was favourtism in both stores I worked in. Despite being fantastic at my
ProsFree goodies, 50% off products
ConsThere's too many to list
5.0
Seasonal Associate | Swindon | 16 Jan 2013
A new surprise every day, but always fun nonetheless
A typical day at work would to be to clean the shop and make it look presentable (half an hour slot in the morning for this) before opening up to customers. Lush have a big policy that all customers must be spoken to, as many people enter the shop without having a clue with what they're looking at! Requires really good knowledge of their products, what they do, and their ingredients, but after explaining it to many customers it begins to stick easily. There are several things to be done: Speak to and help customers, clean down sides, make sure all testing bowls have warm water, top-up products, visit the stock room to re-stock. My social skills improved greatly and I learned how to create a balance between fun and professional - in Lush, you have to be professional enough to guarantee great service and to help the customers best, but you have to have quite a fun and bubbly personality to make the process a lot more enjoyable. It also includes giving demos to customers (for example trying out a cream on their hands or showing them how a bath bomb works in the tester) so you have to be quite open. I'm sure it varies between store to store, but the co-workers were all like a very big (and accepting!) family. The management are all friendly and understanding. The hardest part of the job would have been during the busiest days (such as close to Christmas), as you must talk to every customer who enters as well as making sure the tester bowls are warm etc. The most enjoyable par
Prosfun co-workers, optimistic atmosphere, 50% discount on products, good and paid training, flexible hours
Consnot good for sensitive hands etc, dealing with potentially rude and unresponsive customers, no one-set job - everyone does everything as opposed to being assigned tasks.
3.0
| Vancouver, BC | 28 Jul 2019
Lack of proper management. Happy People workplace turned Corporate
*tried to keep this short so they're not full sentences * I worked here for a couple years straight and the people are nice for the most part. There are a few who are unwilling to change and adapt to new things and there are those who just don't know what they're doing (in other words, they're just there for the money and not actually there being productive). There are too many small teams and some of them are redundant. Without properly reviewing each team's purpose and what each individual does, they've decided on "restructuring" the company. Did I mention sacking people? That happens instantly for the company to achieve their goals. The company used to be people first. Now it's turned corporate (profit first) and mainly due to newcomers who haven't embraced the different work culture there. Be weary of what you're stepping into. The more important your position, the more politics you'll feel and that's normal except it'll feel like you're receiving jabs in this company while not being able to do anything about it. While a part of the company does seemingly retain "happy people making happy soap", that's not entirely true. There's a bit of fostered negative energy that runs within the company stemming from multiple sources. I wouldn't bother with bringing new ideas to the company. After all, all of mine were pretty innovative but rejected or left to be forgotten after I was told they'd be discussed upon. A couple years down the line, the ideas were then brought up
ProsHalf decent benefits, matching RRSP, decent ethics, flexible hours, product discounts
ConsManagement, job advancement, seniority, corporate turned, not open to new ideas, low pay, lack of transparency
2.0
Vendeur (H/F) | Elsene | 23 Apr 2020
Manipulation, gloire et savon.
Belle entreprise mais trop exigeante et surtout un management anxiogène. Chaque semaine une interrogation surprise, ceux qui ne connaissent pas sont oppressés. Il faut connaître, par exemple, les ingrédients et spécificités de tous les produits du magasin, alors que de nouveaux arrivent chaque mois. Lush prend ses employés pour des machines mais avec le salaire minimum. La manager attend de ses employés qu’ils connaissent à la perfection ingrédients et service client alors qu’elle-même a des lacunes dans ces domaines. Elle est peu présente en magasin et base ses opinions de ses employés sur des ragots au lieu de venir regarder le travail accompli. Elle a des espions préférés qui lui rapportent ce qui a été fait et ce qui a été dit ; et prend ses décisions sur base des « on a dit que » et non sur base de sa propre opinion/vision. Rien n'est objectif, peu d’évolution possible parce que ce sont ceux qui deviennent ses confidents/ses amis qui montent en grades. L'astuce est de faire miroiter des opportunités pour être sûr que les employés se donnent à fond avant de donner les promotions à d'autres. Certains collègues du même poste se prennent aussi pour votre supérieur alors qu'ils ont le même statut que vous, ces personnes ont des comportements abjects mais au final c’est quand même eux qui sont choisit par l’équipe managériale pour être promus superviseurs. Les favoris ont des avantages que les autres n'ont pas : congés supplémentaires ou arrangés, CDI très rapides, pauses plus
3.0
Ambassador | Montréal, QC | 10 Mar 2014
I didn't have the greatest experience, but it was fun nonetheless.
It's difficult to get a permanent job in a LUSH store because they rarely hire new employees. You will always see the same faces when you pass by your nearest LUSH store, unless they hire people for a temporary/seasonal contract. I incessantly applied to three different LUSH stores in my city for approximately two years before I was called for a group interview. The group interview consisted of around fifteen-to-twenty candidates and only five would be hired as Sales Ambassadors. The interview was conducted by the store Manager along with three Team Leaders. We were asked to dance, play ice breakers, and sell products to the Team Leaders. They predominantly examine your personality and behaviour, they can care less about any past retail or cosmetic experience that you might have. During this group interview, you HAVE to stand-out. Be loud and smile often, ask questions, make your Team Leaders and other candidates laugh, be creative with your responses, show off your tattoos if you have any and show off your piercings if you have any. By the end of the day, if the Manager cannot associate your name with your face as he/she makes sure he/she has collected everyone's applications, you did not get the job. As much as LUSH likes to exude a positive atmosphere, it is very sales-driven. In order to surpass last year's sales, all the employees are given individual sales goal and an overall sales goal as a team. At the beginning, it is not a big deal if you did not exceed the goa
ProsFlexible schedule, 50% off the products and the company gives a lot to charity.
ConsThe employees, favouritism, the sales pressure, competitiveness, hours given based on performance and very little explanation about why my job was terminated.
4.0
Store Manager | United States | 15 Mar 2022
Great core values but shying away from roots
I loved working for this company for a very long time, but I realized that it started stray from its original values that I adored it for. I remember how excited I used to be to take on new responsibilities and learn new skill sets when I was just a sales ambassador. I felt just as important as my manager and I quickly knew I could see a career at the company. I recieved raises and bonuses, and while I wasn’t rolling in extra cash I was able to live affordably. I quickly moved up through lead positions to management. Changes in wage and increases changed after I went into management, and I saw how the considerably low wage for “max pay” on elevated roles negatively affected my staff. As a manager it was difficult to instill accountability in my staff who were doing multiple jobs beyond their job descriptions when I knew they weren’t being compensated fairly. Bonuses became very challenging to achieve and management could not issue raises anymore (most of my staff being at the “top” of their “max pay” for their position.) The company talks about how it stands for its beliefs and often about what its done with its profits to support others, but they have staff who can’t afford housing or basic costs of living because of the lack of true understanding of the cost of living. This really broke my heart and kept me up at night a lot. I felt like I was often reminded of all the good things LUSH did for others and that the pay was accurate for“retail work” (which also involved event
3.0
Dependiente/a | Barcelona provincia | 17 Sept 2018
Un poco duro
Ha sido una experiencia muy mixta porque por un lado me sentía agusto tratando con el cliente pero a su misma vez mal porque sabes que los que están por encima tuyo prácticamente te están presionando para que vendas y vendas y vendas. El ambiente de trabajo es bueno entre los staff, pero los que están por encima de ti solo hacen más que presionar para que llegues a los objetivos de dinero marcados y vendas mucho. Tema horarios es lo que más me ha afectado: Si trabajas en Lush olvídate de tener vida social, porque cada día te dan unas horas diferentes y una jornada diferente, a veces incluso te cambian los días de trabajo el día anterior para su convenio. Todo va segú "Las necesidades de la tienda". Los sueldos como concepto no están mal, per la realidad es que cada mes se cobraba diferente, a veces no te pagan horas extra, ni hay pagas dobles ni aumento de sueldo... Cada día al entrar te hace un "Check-in", que se basa en que tu supervisor/a te explica la cantidad de dinero que hemos ganado hoy, el objetivo (que es el dinero al que quieren que llegues). el positivo (que es el dinero que se hizo este mismo día hace justo un año), la conversión (que son todas las personas que han entrado en la tienda y han comprado algo), la venta media (Una media de lo que ganamos por ticket) Y luego te suelen hacer una actividad para que aprendas algo, una formación sobre cualquier cosa o lo que sea. Te dicen que si llegas a objetivo durante nosecuantos días al final cobrarás un b
ProsLos compañeros, que te puedes llevar muestras de todo, la música, puedes ir al baño cuando quieras.
1.0
Floor Leader | Texas | 1 Nov 2019
High Stress with low pay
This review is quite long but will be nothing but honest. When I read negative reviews, I usually don't take them to heart since every person's experience with a company is different, so please take what I say into consideration. The company's values are great, helping the planet and humankind. Unfortunately, the store managers fall short of what you would expect, at least here in DFW they do. I heard stories about other managers at the stores around the metroplex and how awful they are, how many people quit because of them. When I first started I loved it, when I worked it didn't seem as though I was working, then it all changed. My store management was hardly at the store due to multiple reasons such as training at other stores, vacation, etc. Us floor leaders didn't have the guidance we needed, and we were left to run the store quite often, there was so much stress on us, the pay isn't high enough to take on the role of management as well as dealing with our own duties as floor leader. My store manager was fairly new to the company so it was strange to me how she kept taking vacation days every month. I only missed two days the entire time I worked due to not feeling well, but I found out she had been talking behind my back saying I should have just asked for the Saturday off that I called in on if I had wanted the day off. Those two days she didn't believe I was actually not feeling well. She allowed her favorites to be late every day, call in whenever they want
1.0
Vendedor/a | Madrid provincia | 24 Nov 2019
Me contrataron y dos semanas antes de empezar “me echaron”
La verdad es que hasta hace unos días Lush me encantaba y moría de ganas por trabajar en una tienda que me gustase. A día de hoy, después de lo sucedido no se lo recomiendo a nadie. Mucha política de cuidar a los animales y al medio ambiente pero poco cuidar a las personas. Me presenté a la entrevista para un puesto de 20h semanales durante la campaña de Navidad. En la entrevista, como es lógico, te van a vender las mejores condiciones del mundo ¡pero ojo! no respetarán nada de lo que digan. Tanto en mi CV como en una ficha que hicieron rellenar en la entrevista dejé clara mi situación (trabajo en otro sitio y mi disponibilidad era reducida a dos tardes concretas y viernes, sábados y Domingos completos). En la entrevista fueron muy claros afirmando que “respetarían la disponibilidad indicada” “que con un contrato de 20 horas se trabaja 3-4 días máximo” así que yo estaba muy tranquila y entusiasmada. Para mi sorpresa, 2 semanas antes de empezar colgaron los horarios y me habían asignado 5 días de trabajo en turnos que NO coincidían con la disponibilidad que había indicado previamente. Amablemente escribí un email a la Manager de la tienda de la Vaguada (Madrid) para explicarle mi situación, entendiendo en todo momento que sería un error o un horario “provisional”. Tras varios emails intercambios me dijo que si no asumía esos horarios no contarían conmigo para la campaña de Navidad. Como es evidente, me he quedado sin trabajar el Lush porque para mi era un extra y no estab
ProsNada
ConsNo respetan tu disponibilidad nunca y te hacen trabajar 5 días para un contrato de 20h, llegando incluso a asignar ridiculos turnos de 3h.

Questions and answers about LUSH Cosmetics

What should you wear to an interview at LUSH LTD?
Asked 29 Mar 2017
Wear something you’ll be comfortable in as the interviews can be quite involved. But also make sure it’s nice, and that you look relatively put together. (Don’t turn up in a tracksuit)
Answered 20 Jan 2019
There's no specified requirement for the interview process, just whatever you're comfortable in.
Answered 30 Jul 2018
What is the interview process like at Lush Cosmetics?
Asked 21 Apr 2017
It is such a long process. Felt like I was applying for a profession job, when in fact it was only a Christmas temp position. So firstly I handed my CV with a cover page, which felt like I was writing an essay on how much I love lush. Then, two weeks later I got invited to a group interview. There was so many people, biggest one I’ve attended. I would say probs 40 people attended with having at least 10 people who didn’t attend. This interview consisted of 5 sections; one on one interview, a little pitch and 3 activities. One on one interview questions included: who is your role model and why? Why lush? Describe a hard time you’ve had with a customer and how did you deal with it? Around a week and half later I was told I was successful to attend the trial shift. It was 1.5hr long, where we had to go to department stores and see how customer service is being provided, then had a trial on shop floor. Try and approach customers, do demos and at the front of shop greet customers with ‘welcome to lush, what brought you in?’. Also, try testers on customers. A week later I was told I got the job and to attend a 4 day training. Trial shift was paid too. Pay is excellent, £8.75. Discount is great, 50%. Plus you get a lot of free stuff.
Answered 24 Nov 2018
Group interview where they do things like ask you to sell a product etc. And then if you’re successful you’ll get a trial shift. It was a really chill interview and everyone was really nice. A bit of knowledge about some of the products is good to have before you go
Answered 2 Sept 2018
Do Lush Pay weekly on monthly?
Asked 2 Sept 2017
Our payroll was once a month
Answered 2 Sept 2018
Weekly usually on a Friday
Answered 10 Feb 2018
How did you feel about telling people you worked at Lush Cosmetics?
Asked 29 Mar 2017
I'm proud of the work and would always be supportive of the brand, but the individual store - perhaps not.
Answered 17 Jul 2019
Gain work experience, and gain working with people
Answered 27 Jul 2018
Do Lush consider older applicants please ?, I am 50, but am so passionate about the Lush ethics and their gorgeous products.
Asked 6 Sept 2017
Lush don’t discriminate by age or by anything actually. If you’re passionate about the brand you should definitely go for it. If anything it’s nice to have a variety of ages in the team as some customers will feel more comfortable with older sales assistants!
Answered 20 Jan 2019
Absolutely! There were people between 18 and 50 at my interview!
Answered 2 Sept 2018