London Borough Of Hammersmith & Fulham | London | 21 Jan 2014
A really commited work place
•a typical day at work
I arrive at our office at around 7am where I deal with outstanding e-mails and write up my reports for the previous day once this is done I plan my work load for the day, most days I would have appointments to attend to, such as site meeting, dealing with quality issues on site, giving instructions both verbally and in writing relating to ongoing works, making sure that targets are being met by our contractors, checking quantities and keeping records, dealing with main and sub contractors, councillors ,leaseholder, residents disputes, picking up emergency calls from the office to attend to during the day. I have learned to be patient when dealing with contractor, residents and the general public. I also deal with communications between our management and the main contractors on day to day basis keeping them up to date on matters affecting the works that should have been attended to from instruction from them. I have a really good working relationship with my co- workers, we communicate well and cover for each other when it is needed we share our experiences.
The hardest part of the job is making sure that the contractors carry out the works that they have quoted for and as laid down in the conditions of contract I find that when they can they will take short cuts and this causes problems for the client / customers but mainly for the contractors who have to redo works as laid down in the specification of works.
The most enjoyable part of my job is s
They advertise saying they're the best agency going, but this is their first and biggest lie. If you join them, then you'll see for yourself.
They DON'T give you regular work and they most certainly DON'T keep their promises. You are simply expendable.
I used to get calls early in the morning about 5AM and was told to rush to work for 6AM. This was horrendous on so many levels. Firstly, I had no idea where the place was and how to get there, all they gave was a post code (sometimes they were wrong). Secondly, It took longer than an hour to get there.
May times I was late on my first day, purely because they would tell me on the very last minute after waking me up from mid sleep early in the morning. I had no time to prepare. I had to wake up and just go and luckily had google maps on my phone to find that place. I used to starve as I had no time to eat in the morning or take food with me.
After a job (which always used to last 3-4 days MAX) ended, I was put on hold again. After a few weeks gap, I'd get another phone call out the blue ans the process repeats. In between those weeks, I call them up and they say they'll call me if they have anything and when I try to speak to my recruitment person, I get told she's not there or she's on holiday.
Pertemps are clever. When you call, your name and number comes up on their phone so they know who's calling. This is when they get someone else to pick up and say your recruitment person isn't there.
All recruitment ag
ProsFalse promises
ConsLiars, Leeches, Money Grabbing, Stay AWAY
1.0
Customer Service Representative | Wolverhampton | 1 Apr 2019
Think they own you
Got offered a temp position as a customer service advisor at a call centre, from the beginning pertemps kept reminding you that you work for them and not the call centre, the call centre and pertemps do not work in harmony, told one thing from the call centre and one thing from pertemps, first wage which was due was not paid and had to wait a further 2 weeks to receive my first wage, called pertemps only to find out they had not sent my details to the call centre for them to approve my timesheets, next issue was sickness, was told by the call centre that they allowed 6 days off Within a 6 month time period before any action would be taken, had 2 days off in my third month of being there, received a call off pertemps stating that they do not accept any sickness and threatening to terminate my contract even though the call centre was very happy with my reasoning for having the days off, pertemps like to believe they own you and whatever company you work for through them do not have any say in your employment, if the manager or the main person at pertemps takes a dislike to you then expect to randomly come into work one day and find out pertemps have emailed your manager and terminated your contract with no notice and an email from pertemps 2 days late stating they are terminating your contract, they are a very unorganised company and very unprofessional, if you are looking for temp or perm work do not use this company as they like to think they own you, never working through t
Hardwork, enjoyable and rewarding Sales/Community/Relationship Manager
Working hard to manage a sales force who work closely with local and national employers supporting long term unemployed individuals back into employment.
Remotely managing a sales and community engagement team across 3 counties to support them in exceeding contractual targets set by DWP.
Account managing National employers such as Marks and Spencers, NHS etc.
Producing weekly/monthly reports for Senior Management Team.
The role is full of variety and no two days are the same. The role is challenging as you are managing employers' expectation whilst suitably screening individuals who have been absent from the job market for some time.
I support in developing training programmes to screen, train and up-skill prospect employees to ensure they are going to be at the "desired" standard required by the employer.
I sit on local council employability boards to discuss and support the regeneration of our local area's, this is a great opportunity to network with local organisations, employers and potential referral partners
I have worked with an amazing bunch of people who have all shared the same passion to change people's lives for the better.
I really like working with the public , where I help and provide a professional welcome to patients which need understanding as to why they are their . My day involves starting at 8 am and finishing at 6.30 pm . Where I have to start all computer systems up and open and unlock secure documents .my self and one of my colleagues start by taking appointments for that morning doctors appointments and booking patients in that have arrived . Then I advise patient of what to do if all appointments have gone for the day. adminstatration work in between telephone and counter enquires of opening and sorting post for the doctor , advising on prescription's with pharmacy and patients. scanning and matching of documents within the practice. Liaising within the practice with the nurse and doctor as to advise for the patient if an emergency. My hardest part of the job is the travelling to and from work as can be stressful as such a difficult place to travel too and lots of traffic. I clear down doctors room making sure all documents are up-to-date for use for next day and lock and secure all rooms and sett alarm system.
Prosworking within a team and helping people get better
Constravelling and no parking, stressfull when people dont understand why no appointments
Working for pertemps is good when they have work for you, but when they dont its hard to get hold of anyone for work..i have been with pertemps for a few years now and some others that i have met along the way, have also said that pertemps can get a bit funny sometimes for no reason at all. An example of this is..when working for them they are fine..when the work has run out and you need work, they turn real funny..eventhough you go into the office everyday (in person) or ring them everyday they cant seem to be bothered with you at all. There have been days i have gone to pertemps for work asking for a specific person that has been dealing with the type of work i have been doing, and the receptionist says "errmmm yes hold on" then has a look round the office dividers and then says "oh sorry i forgot she isnt in today", or other times it seems like they are fobbing me off by saying sorry shes on the phone, shes just gone to the loo, shes now in the kitchen when they know that i am waiting to speak to this person and i am sitting in reception.
But overall they are good with giving work when they can be bothered.
Prossometimes give fuel compo for driving out of town
Consthey will make you wait until they are ready to see you..even if they are doing nothing.
1.0
Customer Service Representative | Reading | 18 Apr 2019
The worst agency ever!!
I am Pertemps Employee working for Thames Water. Thames Water is a good company, but unfortunately Pertemps is the worst I have ever worked for! I have never missed a day of work, never was late... working hard and all I get in return is... my payment have been missing 3 times, they are taking your earned holiday hours to cover BANK HOLIDAYS!!, when everyone else is just having they paid off, you are earning half day of holiday per week, which mean you have earn 2 dats holiday a week, which giving you 24, but they will STEAL your 8 days to pay you for BANK HOLIDAYS, so you only entitle to take 16 days holidays in year, which you need to earn first so if you start your job in JANUARY and lets say you want take take a holiday in May, you can only take 6 days off, and after that you have 0 holidays, so you need to start earning them so you cannot take it. Absolutely RUBBISH company , I would probably only recommend for lazy idiots who does not care for job, because if you an ambitious, hard working professional .... please, do not waste your time with this rubbish agency, because you will never be appreciated. Horrible, unprofessional agency!!
I worked a contract for the Edin Council at the libraries. Worked it for about 2 years before Pertemps took over from Adecco. The work was fine, challenging but also very rewarding. There are some really lovely people working at the libraries, which really kept me going.
Sadly, the agency is generally full of people with little or no people skills and generally quite arrogant. They never or rarely respond to a phone call/email even if they reassured me they will, never apologised for losing my documents and quite a few of other very similar events. Generally, I found contacting them to be a bit of a chore as its never pleasant.
The worst is trying to confirm shifts. Once I had to call the actual library to check if Pertemps confirmed me working there. They said yes! It was good to know. Another time I volunteered for working on the bar at the Usher Hall. Never heard back so picked up work somewhere else till Pertemps called me 2h before the gig and demanded that I turn up.
Generally, it's not worth it. Don't do it to yourself.
Prosthe agency treats people like trash, cant communicate in a respectful way or any way for that matter
Conslovely people working at the libraries, interesting job, steep learning curve
A typical day for me would include, dealing with any enquiries whether this be over the telephone, through email or face to face. I would also be loading applicants on to our system, filing application cards and raising timesheets. At the end of the week I would send out contracts to all our new starters. During my time working with Pertemps I have learned many things, including: how to scan documents, how to fax documents, how to write a formal business-like email, etc. When I first started my job I was inexperienced and was taken on as a Christmas temporary worker, however due to hard work and learning things fast they kept me on and I have now been working for over 2 years as an administration/receptionist. My co-workers have helped my massively with improving all of the skills I have acquired. I would say the hardest part of my job would be when the morning rush occurs and we have over 30+ people in reception and only 2 people dealing with the enquiries so it can get difficult at times. The most enjoyable part of my job is meeting new and different people each day and helping them to find a job that's perfect for them.
When I approached Pertemps for a job that I could do without training, knowing who the client was, etc I believed that I would soon be working at that site within days. I heard nothing for over a week and on enquiring why the work wasn't there, it became apparent that there was a problem. Apparently, the problem wasn't them or the client, it was me. I asked for an explanation and to cut a long story short, the answer was that no-one had to tell me anything. Basically, because I was an agency worker, everyone else felt they could do as they pleased with me - short of physical or verbal abuse. If I had of known what I was up against, I would not have bothered making a journey into town and spending over an hour filling in paperwork for a job noboby was going let me do. To add insult to injury, I was informed that whilst they had jobs I could do, they really didn't have any intention of letting me work for any of their clients ie. they just sat back and did little to help anyone who had little to start with.
Do not use this agency unless your face fits... A very tall order as few of us can second guess the attitude of an agency or client.
I signed up to work as a Mail Sorter in Enfield Town North London on the Reed website when the day came I went to Enfield Town Royal Mail branch waiting outside in the cold 1 hour passed no line or nothing so I asked some workers there but they said to me that they have not been told about any jobs as a mail sorter in any branch then 7 hours later I get a call from pertemps saying to come to there Enfield branch round the corner from the Royal Mail and station so I walked in said about job and then they gave a 42 page application form I'm not even joking 42 page application it took me 5 hours to do with help cause the writing was small everything was repeated which they said I must fill out so I did then I had to write out previous experiances over the year on the most confusing pieace of paper I've seen in all my life after that they said I'll get a call from them in 2 days 3 months passed then I get call at 7:40pm while I was at my girlfriends house having dinner a man said to me to come to Enfield to go for a job offer but just as I was about to ask him what was the job the location and what I need to bring he hung on me even worse the number came up as unknown so I left my girlfriends house trying to call someone but there was no response after 25 min I arrive at the branch and there was no one there so I called another number saying where is everyone and the guy said I called too late what a lie I called straight after to say I was coming and not 1 person picked up then
ProsNothing
ConsVery long wait for something you don't want
Questions and answers about Pertemps Network Group
Does Pertemps Network Group require pre-employment background checks? What kind of background check does Pertemps Network Group do and how long does it take to complete?
Asked 14 Mar 2017
The background checks carried out depend on the role being applied for. Reference checks are assessed with every candidate. A DBS check may be necessary for certain roles. In terms of the completion of such checks, this would depend on the role, as more specific checks (such as the DBS)can take up to six weeks.
Answered 9 Oct 2018
You must have a DBS check to work and it takes about six weeks to complete.
Answered 2 Jul 2018
How are the working hours at Pertemps Network Group?
Asked 26 Feb 2017
The working hours will depend on the contract of the role you desire. Employment provided by Pertemps Network Group varies across all sectors and includes permanent, contract and temporary positions. Which sector/industry are you looking to work in?
Answered 9 Oct 2018
Not too bad, probably could use some more breaks.
Answered 23 Jul 2018
How should you prepare for an interview at Pertemps Network Group?
Asked 26 Feb 2017
Here are a few pointers to help you prepare for an interview with Pertemps/ brought to you by Pertemps:
1) Research the position your applying for to ensure you understand the role and/or the company you will be working for.
2) Consider what the role involves and how your skills and experience fit into this.
3) Think about why you want the job and the sort of environment you prefer to work in.
4) Prepare questions you may have about the job beforehand.
Answered 9 Oct 2018
Know the job that is being offered.
Answered 12 Jul 2018
What should you wear to an interview at Pertemps Network Group?
Asked 14 Mar 2017
For an interview with Pertemps, you should choose to wear something smart and professional. But make sure you dress comfortably, in a way that encourages you to feel naturally confident and positive!
Answered 9 Oct 2018
For and interview with Pertemps, you should choose something smart and professional to wear. But make sure you dress comfortably, in a way that encourages you to feel naturally confident and positive!
Answered 9 Oct 2018
How did you feel about telling people you worked at Pertemps Network Group?
Asked 4 Apr 2017
Very goodexperience
Answered 8 Oct 2018
Weekly pay, reliable and great job opportunities which you may not other get considered for
