Pertemps Network Group

Working at Pertemps Network Group: company overview and reviews

Pertemps Network Group
Pertemps Network Group
735 reviews
Pertemps Network Group ratings
Average rating of 735 reviews on Indeed
3.4Work-life balance
3.2Pay & benefits
2.9Job security & advancement
Meriden Hall, Main Road, Meriden, CV7 7PT
1,001 to 5,000
$500M to $1B (USD)
Human Resources and Staffing

Popular jobs at Pertemps Network Group

 Average salarySalary range
1012 salaries reported
per hour
959 salaries reported
per hour
239 salaries reported
per hour
252 salaries reported
per hour
433 salaries reported
per hour
Salary satisfaction
of the employees are satisfied about their pay
Based on 806 reviews

Pertemps Network Group reviews

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Overall reviews at Pertemps Network Group

Customer Service Representative | Reading | 18 Apr 2019
The worst agency ever!!
I am Pertemps Employee working for Thames Water. Thames Water is a good company, but unfortunately Pertemps is the worst I have ever worked for! I have never missed a day of work, never was late... working hard and all I get in return is... my payment have been missing 3 times, they are taking your earned holiday hours to cover BANK HOLIDAYS!!, when everyone else is just having they paid off, you are earning half day of holiday per week, which mean you have earn 2 dats holiday a week, which giving you 24, but they will STEAL your 8 days to pay you for BANK HOLIDAYS, so you only entitle to take 16 days holidays in year, which you need to earn first so if you start your job in JANUARY and lets say you want take take a holiday in May, you can only take 6 days off, and after that you have 0 holidays, so you need to start earning them so you cannot take it. Absolutely RUBBISH company , I would probably only recommend for lazy idiots who does not care for job, because if you an ambitious, hard working professional .... please, do not waste your time with this rubbish agency, because you will never be appreciated. Horrible, unprofessional agency!!
ProsQuick service
ConsRobbibg your holidays hours, missing payments
Customer Service Representative | Solihull | 6 Nov 2015
Very productive, productive, professional yet fun working enviroment
A normal day at work would be collecting my headset from my locker, logging into our systems and immediately taking calls. Average around 50 calls a day, up to 150 calls on a busy day, individually. Considering there would be 45 agents including myself. I developed my skills and knowledge a lot whilst i was there, which helped with the job on a daily basis. Most of my co - workers were great. Very happy and always had positive attitudes. All looked out for each other and helped each other out which i thought was really good. Most enjoyable part of the job was looking forward to coming into work because of the friendships made whilst working, learning a lot from my colleagues.
Customer Service Representative | Leicester | 24 Mar 2017
Efficient company
Efficient company and business like. Issues are dealt with promptly. Staff are friendly and helpful. I would work for them again. Holidays are easy and straight forward to arrange. I found them to be professional and have strong links with their clients and a good understanding of the business which they operate on behalf of.
ProsGood amount of holidays
Customer Service Representative | Buckhaven | 15 May 2018
Always helpful when required
I didn't really deal with pertemps too much in my time with them. They got me the interview at the time and I was able to work for my local council because of them. When I wasn't kept on they found me another position very quickly. Their communication was always good.
Customer Service Representative | Derby | 21 Mar 2020
Stressful Workplace
Would get abused by customers regularly over the phones and team leaders would get angry if you needed toilet breaks. Would refuse to pay overtime if you got stuck on a call past your finish time.
Customer Service Representative | West Bromwich | 16 Feb 2020
goodplace to work
friendly enviourment to work in multi cultural good atmosphere parking facilities good problem solving manergers are easy to appoch and work with no culture would apply over and over again if i had the opertunities
Customer Service Representative | Donnington | 20 Oct 2019
Productive and fun work place
Enjoyed DHL and as a temp we give 1 weeks notice, which should also be given to the temp, if nolonger required. Not after working hours on a Friday night, be told nolonger required, when I haven't had time to arrange for other work for the Monday. Other than that. People are lovely, fast pace and 24 hr bus service
Customer Service Representative | Wolverhampton | 1 Apr 2019
Think they own you
Got offered a temp position as a customer service advisor at a call centre, from the beginning pertemps kept reminding you that you work for them and not the call centre, the call centre and pertemps do not work in harmony, told one thing from the call centre and one thing from pertemps, first wage which was due was not paid and had to wait a further 2 weeks to receive my first wage, called pertemps only to find out they had not sent my details to the call centre for them to approve my timesheets, next issue was sickness, was told by the call centre that they allowed 6 days off Within a 6 month time period before any action would be taken, had 2 days off in my third month of being there, received a call off pertemps stating that they do not accept any sickness and threatening to terminate my contract even though the call centre was very happy with my reasoning for having the days off, pertemps like to believe they own you and whatever company you work for through them do not have any say in your employment, if the manager or the main person at pertemps takes a dislike to you then expect to randomly come into work one day and find out pertemps have emailed your manager and terminated your contract with no notice and an email from pertemps 2 days late stating they are terminating your contract, they are a very unorganised company and very unprofessional, if you are looking for temp or perm work do not use this company as they like to think they own you, never working through t
ProsCompany I actually worked for was nice
ConsWorking for pertemps all together, rude staff
Customer Service Representative | Sunderland | 8 Mar 2019
Great aslong as you not sick.
2days off sick and i got finished from my placement. I jad a sick note off GP aswell but still wouldnt let me return even though GP said 2weeks off i rang to go back after 2 days to be told my job has finished
Customer Service Representative | Plymouth | 1 Jan 2018
Agency in Plymouth uk
I have used this agency on and off for years to look for work. They do have great jobs on offer both temp and perm, they are also organised however the let down is the staff that work there. One in particular the branch manager was rude to me on every occasion I went there. The other staff were ok but seemed to follow her behaviour. I vowed never to use Pertemps again due to the branch manager's awful attitude. Shame really but be warned she can be nasty.
ProsGood jobs available and pay
Consthe branch manager

Questions and answers about Pertemps Network Group

Does Pertemps Network Group require pre-employment background checks? What kind of background check does Pertemps Network Group do and how long does it take to complete?
Asked 14 Mar 2017
The background checks carried out depend on the role being applied for. Reference checks are assessed with every candidate. A DBS check may be necessary for certain roles. In terms of the completion of such checks, this would depend on the role, as more specific checks (such as the DBS)can take up to six weeks.
Answered 9 Oct 2018
You must have a DBS check to work and it takes about six weeks to complete.
Answered 2 Jul 2018
How are the working hours at Pertemps Network Group?
Asked 26 Feb 2017
The working hours will depend on the contract of the role you desire. Employment provided by Pertemps Network Group varies across all sectors and includes permanent, contract and temporary positions. Which sector/industry are you looking to work in?
Answered 9 Oct 2018
Not too bad, probably could use some more breaks.
Answered 23 Jul 2018
How should you prepare for an interview at Pertemps Network Group?
Asked 26 Feb 2017
Here are a few pointers to help you prepare for an interview with Pertemps/ brought to you by Pertemps: 1) Research the position your applying for to ensure you understand the role and/or the company you will be working for. 2) Consider what the role involves and how your skills and experience fit into this. 3) Think about why you want the job and the sort of environment you prefer to work in. 4) Prepare questions you may have about the job beforehand.
Answered 9 Oct 2018
Know the job that is being offered.
Answered 12 Jul 2018
What should you wear to an interview at Pertemps Network Group?
Asked 14 Mar 2017
For an interview with Pertemps, you should choose to wear something smart and professional. But make sure you dress comfortably, in a way that encourages you to feel naturally confident and positive!
Answered 9 Oct 2018
For and interview with Pertemps, you should choose something smart and professional to wear. But make sure you dress comfortably, in a way that encourages you to feel naturally confident and positive!
Answered 9 Oct 2018
How did you feel about telling people you worked at Pertemps Network Group?
Asked 4 Apr 2017
Very goodexperience
Answered 8 Oct 2018
Weekly pay, reliable and great job opportunities which you may not other get considered for
Answered 25 Jul 2018