Pets at Home

Working at Pets at Home: company overview and reviews

Pets at Home
Pets at Home
3.5
774 reviews
Pets at Home ratings
3.5
Average rating of 774 reviews on Indeed
3.2Work-life balance
3.2Pay & benefits
3.4Job security & advancement
3.2Management
3.4Culture
Headquarters
Handforth, Cheshire
Employees
5,001 to 10,000
Revenue
More than $10B (USD)
Industry
Retail

Popular jobs at Pets at Home

 Average salarySalary range
Retail Sales Associate
2 salaries reported
£8.86
per hour
£6.65-£13.30
Warehouse Worker
1 salary reported
£9.97
per hour
£6.65-£14.95
Pet Groomer
1 salary reported
£9.66
per hour
£6.65-£14.50
Assistant Manager
1 salary reported
£22,500
per year
£11,000-£34,000
Store Manager
2 salaries reported
£31,645
per year
£15,000-£48,000
Salary satisfaction
50%
of the employees are satisfied about their pay
Based on 848 reviews

Pets at Home reviews

Popular jobsRetail Sales AssociateSales AssistantShop AssistantAssistant ManagerAssociateCustomer Service RepresentativeDeputy ManagerWarehouse WorkerPet GroomerStore ManagerWork Experience PlacementCustomer AssistantRetail Assistant ManagerManagerAssistantCleanerStylistSalon ManagerSales AdvisorVolunteerClient AdvisorGeneral AssistantOrder PickerTeam MemberDuty ManagerStaff MemberStockerWork Experience StudentPet SitterRetailSales AssociateSales RepresentativeStocking AssociateAdministratorAnimatorExperienceForklift OperatorGrooming AssistantHelperMerchandiserPacker2-week work placementAdministrative ClerkAirlock RepApprenticeArea ManagerAssistant TeacherBeauty ConsultantBullied slaveCashierCashier/SalesCinema AttendantCollege PlacementCounter StaffDeanDelivery DriverDriverFLT OperatorField ManagerFreight Team AssociateGrooming manangerGroundworkerHelp Desk AnalystHome AssistantI also undertook a supervisory role when requiredInternKitchen PorterLearning and Development AdministratorManageressMarketing AssistantNight Airlock RepNutrition ConsultantOffice ClerkOperations ManagerOperatorPakowacz (m/k)Pets At HomePets at homeProcurement SpecialistProduct Line ManagerQuality Assurance AnalystReceptionistRetail ManagerSenior Purchase Ledger ClerkShift ManagerShop Floor collegueShop WorkerStackerStaff AssistantStore MananagerStore MansgerStylist AssistantSupply Chain SpecialistTill workerTraineeTrainee ManagerTrainerTransport ManagerTransporterTruck DriverUnemployed and looking for workUnknownVendeur (H/F)Veterinary AssistantWarehouse SupervisorWork PlacementWork experience placementWork experience studentgroom roomno titlenoneretailtranieework exoeriencework experiancework expirecework expirience
All locationsAberdeenAccringtonAltrinchamAndoverArbroathAshby-De-La-ZouchAshfordAylesburyAyrBallymenaBanburyBangorBarnetBarnsleyBarnstapleBarryBasildonBasingstokeBelfastBicesterBiggleswadeBirminghamBishop AucklandBishop's StortfordBlackburnBlackpoolBlackwoodBletchleyBognor RegisBoltonBorehamwoodBostonBournemouthBracknellBradfordBradford, PABridgendBridgwaterBridlingtonBristolBroadstairsBrynmawrBurgess HillBurnleyBurton-On-TrentCambridgeCannockCanterburyCardiffCatterick GarrisonChelmsfordCheltenhamChesterChesterfieldChichesterCleethorpesColchesterCorbyCoventryCraigavonCrawleyCreweCroydonCumbernauldDarlingtonDaventryDerbyDewsburyDoncasterDorchesterDoverDroitwichDudleyDunfermlineDunstableDurhamEast LondonEdinburghEnderbyEngland, ARExeterFalkirkFalmouthFarnboroughField BasedFortson, GAGatesheadGillinghamGloucesterGodalmingGranthamGravesendHamiltonHarlowHartlepoolHastingsHatfieldHavantHemel HempsteadHempstead, NYHertfordHigh WycombeHolyheadHorshamHorwichHoveHuddersfieldIlfordIpswichIrvineKendalKetteringKidderminsterKilmarnockKingston upon HullKingston upon ThamesKirkcaldyLeedsLeicesterLichfieldLimavadyLincolnLinlithgowLinwoodLiverpoolLivingstonLlandudnoLlanelliLon, MOLondonLongtonLowestoftLutonMacclesfield, NCMaidenheadMaidstoneMaldonManchesterMansfieldMany, LAMelton MowbrayMiddlesbroughMilton KeynesNewburyNewcastle upon TyneNewhavenNewmarketNewportNewton AbbotNorth, SCNorthamptonNorthwichNorwichNottinghamNuneatonOldburyOldhamOxfordPaisleyPerthPeterboroughPlymouthPontypriddPoolePortsmouthPrescotPrestonPrestwichQueensferryReadingRedditchRedhillRotherhamRoyal Tunbridge WellsRugbyRushdenRustingtonSalfordSalisburySan Vito, Provincia de PuntarenasScarboroughScunthorpeSelbySevenoaksSheffieldShrewsburySittingbourneSloughSolihullSouth ShieldsSouthamptonSouthend-on-SeaStevenageStirlingStockportStockport, OHStoke-on-TrentSturrySuffolk, VASunderlandSurrey, NDSutton ColdfieldSutton-In-AshfieldSwan WASwanseaSwindonSydenhamTamworthTauntonTelfordThornaby on TeesTivertonTorquayTraffordTrent, TXTrowbridgeTruroWakefieldWalkdenWalsallWaltham AbbeyWalton-on-ThamesWarringtonWaterloovilleWellingboroughWest DraytonWest LondonWeymouthWickWidnesWiganWilmslowWinchesterWokingWokinghamWolverhamptonWorcesterWorthingWrexhamYork

Overall reviews at Pets at Home

3.0
I also undertook a supervisory role when required | Chesterfield | 5 May 2014
Learnt all about fish
General stock duties and fish maintenance. I got a new skills while working for Pets At Home all the knowledge I have on fish come from the training and experience i got work here. Other daily role included livestock deliveries, stocking shelves, also operating tills and handling cash. I had daily contact with customers face to face and over the telephone which was a very enjoyable part of the jobe
ProsWorking in town
ConsClearing cages on daily basis
3.0
Beauty Consultant | Paisley | 27 Jun 2017
Fun workplace
Colleagues are respected and known as the forefront of the business as customers see them first. Training is of a high standard here. Your knowledge is high.
5.0
Retail Sales Associate | Chesterfield | 11 Feb 2015
Fun workplace
A very good choice for my school work experience as it gave me an idea of what a good and productive workplace is like. A very fun but respectable working environment.
ProsTreat fairly
Consn/a
5.0
Senior Purchase Ledger Clerk | Wilmslow | 11 Sep 2018
Fun place to work, great collegues
Typical days work would be to go through 100+ emails, then key onto SAP invoices for payment, or alternatively do a Statement for one of you 50+ companies you are responsible for to Audit standard. I learned team work is important, but a lot of this type of work is time management, so I can work just as easily as an individual. The culture of the work place was a friendly environment, we could take our dogs to work with us. This releases a lot of stress in a stressful job. Pets at home make it a fun place to work, by involving everyone form every department in fun activities throughout the year. The hardest part of my job I would say was volume, but I've always been used to working on deadlines. The most enjoyable part of the job was the people I worked with, we were like family not work colleagues, and I was extremely sad to leave when I emigrated to Finland to be with my family
ProsFree Parking, 20% discount card for the stores
ConsCould be long hours, large volume of work
4.0
Assistant Teacher | Winchester | 18 May 2019
fun and rewarding
Pets at home was an exciting job oppotunity placement, the work was fun and the people were lovely. most enjoyable part - building cardboard castles for the rabbits
5.0
Learning and Development Administrator | Handforth | 2 Apr 2020
Excellent company to work for
I started in a fixed term contract and from Day 1 really felt part of the team, everyone is really friendly and helpful , lovely atmosphere in the office. They really look after their colleagues
4.0
Supply Chain Specialist | Cheshire | 2 Jan 2014
Fun and rewarding place to work
Great people, strong values and good work-life balance. In transition stage between new systems but moving forward with great momentum. Voted the Sunday Times Best Big Company to Work For 2013.
ProsAmerican pool at lunch and pets allowed in the office.
ConsDogs bark too loud sometimes
3.0
Sales Assistant | Livingston | 29 Sep 2019
Good pay bad boss
Great place great staff really fun but management could be better couple think there is only one good manager left in the store some stuff could he better but you must be able to take the abuse from customers and stand up for yourself or you won't get anywhere apart from that go for it great experience
5.0
Animator | Croydon | 27 Nov 2019
Loved it
You learn so much when you’re there and it’s one of those you get out what you put in jobs- I went from knowing nothing to small animal expert and dog nutritionist in 3 years - I had the opportunity to go for management but I didn’t want it! For retail it doesn’t get better- there are politics and management and staff problems but you get the at everywhere - ultimately I enjoyed it
5.0
Customer Service Representative | Broadstairs | 9 Mar 2015
Fun, Fun, Fun
A great working environment. Great collegues, customer's and pets. You are able to build strong relationships with your customers which makes your day so enjoyable.

Questions and answers about Pets at Home

How should you prepare for an interview at Pets at Home?
Asked 5 May 2017
Research the company. Think of answers for some out of the box questions (A friend of mine was asked what animal they would be for example) but most importantly don't panic because it isn't a typical process, it's hands on, enjoyable and more relaxed but not completely. Be yourself, be cheery, be funny and show charisma.
Answered 3 Oct 2019
Just be yourself and answer the questions when required and make sure you bring important documents when asked
Answered 5 Feb 2019
After applying for a job/jobs at pets at home how long before I hear if I will be invited for interviews?
Asked 9 Jun 2017
States you will be contacted within 4 weeks of successful,
Answered 12 Feb 2019
Roughly 1 to 2 weeks
Answered 7 Jun 2018
What questions did they ask during your interview at Pets at Home?
Asked 2 May 2017
If you have a slight phobia of snakes and spiders can you work at pets at home?
Answered 14 Sep 2020
How many days do you have to work a week??
Answered 7 Apr 2019
How does someone get hired at Pets at Home? What are the steps along the way?
Asked 6 Apr 2017
The recruitment process has changed since the above responses. Now; you complete an application form and submit with your cv. These are reviewed by head office recruitment team. If you pass this stage: A member of the recruitment team will call you for a telephone interview consisting of around 10-12 questions. This is the hardest stage to get through as only a small number progress to the next stage which is A combined work trial and interview. You’ll spend about an hour on the shop floor where they assess your customer service , rapport building and engagement, enthusiasms, communication and your manner and attitude when handling the animals. The interview is with a store manager or assistant manager and while quite relaxed and informal there are 15-20 questions that have to be covered. Overall the managers have an assessment guide to how they should judge candidates; but it’ll come down to the interviewing managers decision. In my case 2 people made it to the final interview for one role.
Answered 14 Dec 2020
No idea, certainly ticking all the required boxes!
Answered 8 Apr 2018
How old do you have to be to be able to apply for this job?
Asked 15 Nov 2017
Can I work here I’m 67
Answered 5 Jul 2020
You can be from 16-retirement but as it is a physically demanding job I would not recommend for anyone who has many medical issues such as back problems.
Answered 8 Jan 2019