Specsavers

Working at Specsavers: company overview and reviews

Specsavers
Specsavers
3.3
964 reviews
Specsavers ratings
3.3
Average rating of 964 reviews on Indeed
3.2Work-life balance
2.8Pay & benefits
3.1Job security & advancement
2.9Management
3.1Culture
Headquarters
Forum 6, Solent Business Park, Whiteley, Fareham, Hampshire PO15 7PA
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Health Care

Popular jobs at Specsavers

 Average salarySalary range
Optometrist
15 salaries reported
£5,000
per month
£2,500-£7,500
Optical Assistant
1 salary reported
£8.73
per hour
£6.65-£13.10
Audiologist
173 salaries reported
£39,832
per year
£19,000-£60,000
Optician
52 salaries reported
£29,909
per year
£14,000-£49,000
Hearing Aid Dispenser
11 salaries reported
£5,000
per month
£2,500-£7,500
Salary satisfaction
27%
of the employees are satisfied about their pay
Based on 1573 reviews

Specsavers reviews

Popular jobsOptical AssistantDispensing AssistantLaboratory TechnicianCustomer Service RepresentativeSales AssistantAdministratorOpticianReceptionistOptical AdvisorStore ManagerAssistantClinical AssistantOptometristApprenticeCall Center SupervisorOptical TechnicianLaboratory ManagerManagerRetail Sales AssociateAdministrative AssistantClient AdvisorShop AssistantCall Center RepresentativeLaboratory AssistantSales AdvisorAssistant ManagerAudiologistClinic ManagerDispenserOffice AdministratorPractice ManagerProduction CoordinatorRetail ManagerTrainerCustomer AssistantGreeterOptical ManagerTraining ManagerVolunteerAccountantCLINICAL ADVISORClinic CoordinatorDistributorFinancial AdministratorGeneral ManagerGraphic DesignerHearing Aid DispenserInternLearning and Development ManagerMerchandiserOffice AssistantOptical advisorPersonal Assistant to DirectorSales ManagerSupervisorTeam MemberTraineeTrainee ManagerWork Experience PlacementWork Experience StudentAccounting ManagerAdminAdministrationAdministration ManagerAll RounderAnalystAppreciateArea ManagerAssistant Store ManagerAssociateAssociate ManagerBrand AmbassadorBusiness Development ConsultantCall Center ManagerCare AssistantClerical AssistantClinical Lead NurseClinical SupervisorCollectionsCompliance OfficerConsultantContact Lens AdvisorContact lens advisorCorporate Dutch Tax AdministratorCustomer Service SupervisorData InputterDespenserDevelopment Operations EngineerDirectorDirector of CareExaminerExecutive AssistantEye BreakerF/T Trainee Optical Advisor,Facilities AssistantFacility CoordinatorFloor SupervisorFrame AdvisorGroup ManagerHADHealthcare AssistantHuman Resources Business PartnerLeaflet distributionLeafleteerLeafleterLearning and Development AnalystMaintenance EngineerManagement AccountantMarketerMedewerker Klantenservice (m/v)MedicN.AOAOperations AssistantOperations ManagerOptical AdviserOptical Advisor Optical Advisor (Saturday/Weekend Staff)Optical Advisor/Contact Lens AdvisorOptical AsistsntOptical adviserOptometric AssistantOptometry work experienceOtticoPayroll CoordinatorPretesterProject ManagerPromoterProperty AdministratorPublic Relations AssistantReceptionist/Administrative AssistantRecruiterRecruitment ConsultantResidencyRetail Assistant ManagerSafety OfficerSales ConsultantSales ExecutiveSales RepresentativeSales/Marketing AssistantSchedulerSenior AnalystSenior Business Consultant (m/v)Senior IT ConsultantSenior ReceptionistSpectacle advisorStudent AssistantSupervisor AssistantTDOTeam LeaderTemporary contractsTexas Works AdvisorTrainee - schoolVendedor/a seniorVisual MerchandiserVoluntary WorkerWarehouse WorkerWeb Developerclinicalcontact lens assisatantkontrola szkiel okularowych oraz wysylka zamowien optical adviseroptical advisorrecptionish
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Overall reviews at Specsavers

4.0
Personal Assistant to Director | Guernsey | 25 Jan 2020
Excellent company to work for
Fun, dynamic and unique company. I thoroughly enjoyed working for Specsavers. The company offers may benefits to staff, from onsite fitness clubs to a wide range of discounts, quarterly and annual bonus and staff social events.
3.0
Optical Assistant | London | 6 Jan 2015
Fun workplace
A typical day of work consisted of meeting and greeting customers, making sure there needs were met while maintaining the store in merchandising, cleaning of the store. I learned to be patient as the store could get very busy at times and trying to deal with customer queries.
ProsFun workplace
ConsLacked team work
3.0
Dispensing Assistant | Solihull | 6 May 2019
Good place to work
To learn knowledge of the optical field this is an interesting place to work as you do get very invoved with dispensing.Regular tests are also encouraged by management.
ProsFree spectacles.
ConsTiny staff room and not enough break time.
3.0
Greeter | Camberley | 1 May 2018
just a number
great team to work with but to much pressure and stress put on staff, salary is poor. encouraged to progress with the company , staff outings every year.
Prosgreat team, free lunch on sat, staff get togethers
Consstress pressure and poor salary
4.0
Optical Technician | Torquay | 23 Jul 2015
Specsavers
A typical day involved starting at 8:30 and finishing at 5:30. I learned a lot while working here, not only about optics and healthcare but about the retail industry too. The hardest part of the job was the hours, they felt very long as I went straight into work from education.
3.0
Customer Service Supervisor | Dunstable | 12 Sep 2014
Busy workplace and friendly staff
Each day at Secsavers can be different, but the role I play stays the same. Everyday I greet and provide the best customer service to the customers, help them decide what glasses they would like and process the order for them, deal with complints and do the final fitting for the customers. Plus through out the day I make sure the NHS forms are filled out and support my team members if they need any help at all. I've learned at lot at specsavers, how to deal with customers, to provide the best customers service and how to work well in a team. I think your co-workers make the job sometimes, if you have friendly and kind people around you it makes the day run smoother and thats what we have at Specsavers a warm and friendly group of people. The hardest part of the job is dealing with the angry customers, at first it was hard and but over time it gets easier. You just have to let them vent there anger and try and help them as best as you can. The most enjoyable part of the job is helping some really nice people choose there glasses, getting to know them and making sure they are happy with what they have purchased. These people can put a smile on your face.
ProsMeeting great people, in customers and work collegues
ConsWorking Saturdays and some Sundays
4.0
kontrola szkiel okularowych oraz wysylka zamowien | Southampton | 25 May 2013
przyjazna atmosfera,
Praca wymagala ciaglego skupienia oraz solidnosci i zaangazowania. Kadra zarzadzajaca swietnie dogadywala sie z pracownikami pomimo bariery jezykowej w niektorych przypadkach. Ogolnie mowiac lubilam swoja prace i wspolpracownikow.
Prosdarmowe napoje, pakiet socjalny
Consniskie zarobki
4.0
Optical Assistant | Romsey | 18 Jan 2020
Love being a part of a team
Team work creates a happy environment for everyone and therefore makes the store more efficient and effective There is always the chance to improve your skill set and the advancement in your career. The job role itself can be very varied so no chance of every getting complacent with your role instore. Always new technology coming through and more involvement to alleviate pressure for the NHS and GP surgeries
4.0
Optical Assistant | Huntingdon | 11 Aug 2019
Hard but can be rewarding
The main thing to remember here is that you're not working for specsavers the company directly, you're working for a person who has bought a franchise and therefore it's that person that decides your hours and what your pay is. I have worked in several Specsavers and all have been different. One thing is clear though you have to be prepared to put in long hours and hard work to progress forwards, sure the opportunity's are there - courses, training programs etc if your director is willing to pay for you to go on them. It was very noticeable in all the shops I worked in that people didn't stay long and the staff turnover was large. I was lucky in that I already had many years of experience in optics beforehand so could go straight in and work but if you don't then be prepared to be thrown in at the deep end as it's so busy all the time there won't be much time for anyone to train you, remember you are going to work in a medical environment not a retail one there is a lot of optical knowledge and as a Newby it's not a job you can just walk in and do but if you like it with perseverance it is a very rewarding job and if you want to climb the 'Optical ladder' then Specsavers is the place to do it.
Pros1 free pair of glasses per year, job satisfaction eventually.
ConsLong hours, late nights, Sundays, Bank Holidays.
3.0
Recruiter | Skelmersdale | 16 May 2014
Fast moving and exciting
As a privately owned company the investment decision making process is very fast. One can actually get a lot done in a very short time

Questions and answers about Specsavers

How are the working hours at Specsavers?
Asked 27 Feb 2017
Hackney branch times are 9am to 6pm Mon-Sat and 10am to 5pm on Sundays.
Answered 14 Mar 2019
8-7 average 9-530 4 weeks hols lunch breaks only no other breaks
Answered 19 Nov 2018
What advice would you give the CEO of Specsavers about how to improve it?
Asked 2 Oct 2018
Make sure directors are actually doing their job, our director at the stourbridge branch sits upstairs all day and does half a job, like telling patients he will call them back and doesn't or not bothering to put orders through correctly, cutting corners in the process, resulting in unhappy patients and making the specsavers brand look bad, also pay different staff more for higher roles as a meet and greeter gets paid the same as an optical assistant or a dispensing optician.
Answered 16 Jul 2020
Having a management team that don’t bully you.
Answered 3 May 2020
What is the Specsavers employee discount?
Asked 4 Apr 2017
As stores a franchised it's the director who decides. At the store I work in we have axa insurance, so once a year you can have one pair specs or sunnies and it's discounted down to £105, we can then claim that back from axa, so we get them free. Also friends and family get 50% discount. The axa and specs are really great benefits, we have generous directors in that respect.
Answered 13 Aug 2019
Glasses case to the value of £2 given free every three months
Answered 29 Apr 2018
Does specsavers have a work loan in place where you pay it off out of your wage?
Asked 16 May 2017
We paid monthly
Answered 13 Oct 2018
Every store is different. The one I work for does in certain circumstances
Answered 25 Jul 2018
Are you allowed to wear jewellery eg. Nose rings, earrings. And can you wear nail polish/fake nails?
Asked 29 Apr 2018
At our store minimal jewellery and tattoos they prefer them minimal or not on show. Fake nails are no problem at all and length is not an issue either.
Answered 13 Aug 2019
Minimal jewellery You can wear fake nails and nail polish at a medium length but nothing too dramatic.
Answered 14 Mar 2019