The Best Connection Employment Group

Working at The Best Connection Employment Group: Company Overview and Reviews in the United Kingdom

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The Best Connection Employment Group
3.3
800 reviews
The Best Connection Employment Group, UK Ratings
3.3
Average rating of 800 reviews on Indeed
3.3Work-life balance
3.2Pay & benefits
3.0Job security & advancement
3.2Management
3.2Culture
Headquarters
The Best Connection Employment Group Head Office Unit 1 Topaz Business Park Bromsgrove Worcestershire B61 0GD
Employees
501 to 1,000
Revenue
$100M to $500M (USD)
Industry
Transport and Freight

Popular jobs at The Best Connection Employment Group in the United Kingdom

 Average salarySalary range
9685 salaries reported
£16.09
per hour
£6.65-£29.40
6553 salaries reported
£11.02
per hour
£6.65-£19.95
2311 salaries reported
£11.08
per hour
£6.65-£20.45
1183 salaries reported
£13.37
per hour
£6.65-£28.60
1235 salaries reported
£11.40
per hour
£6.65-£19.35
Salary satisfaction
60%
Of the employees are satisfied about their pay, in the United Kingdom
Based on 2085 reviews

The Best Connection Employment Group reviews

Popular jobsWarehouse WorkerTruck DriverDriverPackerAgency WorkerCleanerProduction AssociateForklift OperatorRecruitment ConsultantDriver's MateDelivery DriverFactory WorkerOrder PickerAssociateVan DriverGeneral OperativeLaborerMachine Operator7.5 Tonne DriverAdministratorBranch ManagerAssemblerBranch AdministratorConsultantPorterSecurity OfficerAssistantIndustrial ConsultantRecycling WorkerRefuse CollectorSenior ConsultantSorterAccount ManagerAdministrative AssistantAgency workerAssembly OperatorCollectorCourier DriverDispatcherFabricator/WelderGrounds Maintenance WorkerLoaderLoading Bay ManagerMaintenance PersonManual WorkerManufacturing OperatorManufacturing SpecialistNone yetOperatorProduction OperatorSales AssistantSenior ManagerSenior Recruitment ConsultantSporting Goods AssociateTeam MemberWarehouse/Driver..AGENCY WORKERANY JOB YOU GET SENT TO Accounts Receivable ClerkAdministrationAdministrative ClerkAdministrator (m/k)Agenct workerAgency StaffAgency TempAgency WorkApplied but heard nothingAssistant ChefAssistant ManagerAttendantAutomotive DetailerBEST CONNECTIONBaggage HandlerBasingstokeBest connectionBin manButchery AssistantCar Wash AttendantCarpenterCheckerChumpComputer AssistantContract ManagerContract WorkerCoordinatorCustomer Service RepresentativeDesperate workerDivision ManagerDomestic AssistantEvent AssistantFeederFilleterFinancial ControllerGeneral AssistantGeneral WorkerGood peopleGoods-in ManagerH&MHGV 2HandballerHost/HostessHuman Resources ManagerIndustrial Hygiene ManagerInspectorInventory AssociateJobseekerKitchen PorterLaminatorLoader/UnloaderLogistics AssociateMachinistMaintenance AssociateManagerMerchandiserMetal WorkerNeptuneOffice AdministratorOperario/a de limpiezaOrder AdministratorPelgar itdPlant OperatorPracownik fizyczny (m/k)Press OperatorProduction OperativeProfessional DriverQuality Assurance InspectorRecruitment ResourcerRetail Sales AssociateReworkerSales AssociateSaw OperatorSecurity GuardSenior Sales ConsultantSite CoordinatorSkivvySlaSystems AdministratorTelephone InterviewerTemp Position for AgencyTemp agency workerTemporary Agency WorkerTemporary BasisTemprary WorkerThe Best Connection (Agency)TrainerVariedVarious Temporary RolesVarious assignmentsWarehouse LeadWarehouse WorkWelderWherehousYardmanagency employeeagency workeragriculture workbear fieldseverythingmaking and framing windowssmanual workermuktidropnoneopperativerandomrec conware house workerwearhouse
All locationsAbingdonAlfretonAshfordAshton-in-MakerfieldBarnsleyBasingstokeBedfordBellshillBicesterBillinghamBirminghamBodminBoltonBostonBournemouthBracknellBradfordBridgwaterBrightonBristolBuckshaw VillageBurnleyBurntwoodBurton-On-TrentBuxtonCambridgeCannockCanterburyCardiffCarlisleChelmsfordChertseyChesterfieldChichesterChorleyCleckheatonCorbyCoventryCrawleyCreweCroydonDagenhamDarlingtonDartfordDerbyDoncasterDriffieldDudleyDukinfieldDurhamEastbourneEast LeakeEcclesEnfieldExeterFelixstoweGatesheadGillinghamGlasgowGloucesterGuildfordHalesowenHarlowHinckleyHoddesdonHowdenHuddersfieldHydeIlkestonIpswichKidderminsterKingston upon HullLancasterLarkfieldLeedsLeicesterLichfieldLittlehamptonLiverpoolLockerbieLondonLutonLutterworthMacclesfieldMaidstoneMaldonManchesterMansfieldMiddlesbroughMiddlewichMilton KeynesNeedham MarketNewcastle upon TyneNewhavenNewportNewton AbbotNorthamptonNorth West LondonNorwichNottinghamNuneatonOldhamOverOxfordPaigntonPeterboroughPlymouthPoolePortsmouthPrestonPudseyRadlettRedditchRiponRochdaleRoss-on-WyeRugbyRuncornSandbachScunthorpeSheffieldShirebrookSolihullSouthamptonSpaldingSt. NeotsStaffordStaines-upon-ThamesStaplehurstStevenageSt HelensStockportStoke-on-TrentStreetSunderlandSutton-In-AshfieldSwadlincoteSwanseaSwindonSystonTamworthTauntonTelfordThetfordTruroWakefieldWallingtonWalsallWarringtonWarwickWatfordWellingboroughWest BromwichWiganWincantonWinsfordWithamWitneyWokingWolverhamptonWorcesterWorthingWythenshaweSurrey, BCToronto, ONWoodbridge, ONHermes (60)Stains (93)Saint George'sNone, PiemonteWellington City, WellingtonBranch, MNCarlile, OKCheshire, CTContinental, OHLane, SC

Overall reviews at The Best Connection Employment Group

1.0
Factory Worker | Witham | 20 Aug 2020
Health and Safety obviously not a priority for EMPLOYEES
Application process easy and only took a few days from start to finish to complete and get accepted by agency so no problem there really and within a couple of days i was offered a work placement as a warehouse operative which was great unfortunately the advert never mentioned the heavy lifting aspect which would of been ok except when i got offered the job i was told that due to Covid we would be working in small groups of 3 or 4 people unloading container trucks which i thought ok well when i turned up we was asked to wait in tea room until someone came to do quick health and safety induction on fire exits and lifting safety etc which we did, i then got take and placed at the bay i would be unloading well this is where health and safety goes out the window, the container nearly 8ft high floor to ceiling boxes to unload now i am only 5ft 8in tall each box was 24.3kg in weight and 2 of us were to unload them onto pallets while one wrapped and took away on forklift, now there was no lift or anything to reach the top layer of boxes they were 4 boxes high and to reach the top boxes i was being told to stand on the boxes and use them as steps now these are someones property i am standing on to then still try and lift a box which is 24.3kg still above neck height on me when the recommend weight for a male to lift safely is 10kg above neck height and then expected to step of a box to lift it down now thats nearly a 2ft high box to step on and off each time, i done this for 35 minut
ProsMoney would of been ok
ConsHealth and safety ignored by agency
1.0
Truck Driver | Bedford | 18 Mar 2019
The worst agency for drivers
The worst agency i have ever worked as an HGV DRIVER ( By the Way i worked for many). They put all time adverts to indeed.co.uk about work for Movianto also now i checked today still same advert. After registration in agency and waisted time with all documents and drug tests. They have one day in a week and they call you 1 hour before start. When you will finish work in the morning and you go to bed after 2 hours, they call you 6 times all time and when you will call them back they says that was mistake and shift is cancel. I told them to stop call me because i found much better work and i work everyday not like with them. Today someone again called me 6 times and i didn't answer because i think they have problem to understand basic things. Do you know what was next? they called my girlfriend as an emergency contact, because i left them contact in documents just in case and they woke her up in the morning. Completly not organized agency and many times they change something. I told them that i don't want to work as Class 2 but they book you without permision on class 2 and in the morning shift even if you told them that you can work night shift. They wanted from me on monday to tell them when i worked last week, i sent them text message that i'm away from home and when i will come back i will scan and send them thimeshift for last week, but in their documents is time till every Thursday 10am. so also they called me another 5 times today every minut and after this they called m
1.0
Driver | Stoke-on-Trent | 6 Feb 2020
Robbed of pay
Where do I start with this outfit. By far the worst agency I've worked for in 20 years! Very little work available. They may give you an assignment on Monday that you hate but if you tell em you'll see out the day but you won't go there tomorrow, they won't bother to find you anymore hung for the rest of the week and they'll keep offering you the same assignment because nobody else will work there either! Will happily pay you the same rate as a class 2 driver despite sending you in to an assignment as a class 1 driver! Don't pay you correctly for holidays taken, supposed to work out the average of your last 13 weeks wages to calculate it but they didn't even bother so underpaid you. That was only when you threatened to take em to a tribunal becasue before that, they didn't bother paying you for leave at all despite having accumulated enough days. Advised you of one rate of pay when offering an assignment, wages show a different rate of pay entirely when they come through two weeks later! Never bothered sending written details of assignments or rates of pay until after I left and after the tribunal when they sent me a load of backdated ones from months ago! 😂 Paid other drivers doing the same job on the same assignment different rates making it very unfair. We're supposed to pay any untaken leave at the end of the leave year but didn't, just withheld it. Had to go to take them to a tribunal to get back the money that they owed after I left, including wages
1.0
Truck Driver | Exeter | 10 Mar 2021
Avoid at all costs
This agency do NOT care about anyone apart from themselves as long as they get you in work they do NOT care as you are paying their wage, I started working for them last year and just to get the application form sent over I had to chase them for it, not a good start and it got worse over time. Once working for them I was sent to different companies all the time with different start times and if I didn't want to work you would get told that it could damage you're reputation but yet they tell you that you can work when you want, they also phone you on the day and ask if you can work and expect you to take the work as it would help build reputation and if you don't, don't expect work for the next few days. If they want to get hold of you they will keep ringing until you answer the phone even if they know you are working, just leave a voice mail!. Very rude staff and you always have to prove something to them as to why you don't want or can't work, I thought agency work was supposed to be flexible??. No incentives and low pay considering the rate they charge companies for the work that you do compared to some agencies who pay well and look after their staff. Some days you would get a full weeks work and then the next you could have a week of no work which isn't good when you have living expenses to pay. They also tell you plenty of work is coming in but yet you don't get any calls asking if you can work and then see job advertisements for the job sector you work in. Overall I hav
ProsNone
ConsLong hours, Low pay, Not consistent work, No respect
5.0
Branch Manager | Maidstone | 8 May 2017
Great Training & Support, Home Grown Management
I started with TBC in 2008 in Earls Court, completing 6 months in-branch training alongside Head Office training courses. I was taken on with no industry experience or sales background and found from day 1 I was given full support to learn and develop myself in this career. After my training I begun working in my local branch Maidstone where I started to bring on business and establish a good service to our clients in the local area. After 3 years I was promoted to a senior consultant and gained a trainee that I now would train myself. After a few more years with promotions and pay rises I have now been the branch manager of Maidstone for the last 3 years. The work can be challenging but will always vary each day. TBC runs in such a way that you have the full support from senior management and head office but allow you to operate and develop at your pace. Dealing with different people and building rapport with your clients and candidates is the most enjoyable part of the role and watching the hard work you put in be rewarded and recognized has always driven me while working with TBC. I would recommend working with TBC to anyone considering a career in the recruitment industry or anyone looking for challenging but fulfilling role which offers internal grown and great opportunities to develop a career.
ProsGrowth, Training, Rewarding, Great people
3.0
Truck Driver | Staines-upon-Thames | 20 Feb 2013
Work hard get well paid.
A good agency to be working with if you like to be paid correctly and on time. Depending on assignment, I would report to the transport department, pick up the paper-work, keys and any instructions for the day/night and then carry on with vehicle and load inspection if loaded. If loading is required I would supervise/help with the loading of cargo and make sure it is secured. I would then plan and/or execute trips to destination where offloading procedures will be followed according to site rules. Reload and return to base when trunking, continue with deliveries and collections when multi-drop work was required. I learned about the importance of office politics. That some management care mostly about image than efficiency in the way things are done and that treating everyone as customers (internal or external) has great pitfalls, for the said management. Most management prefer yes people around them, with some exceptions and co-workers are varied accordingly to education and character. Due to my position as agency driver looking in from the outside and the unfounded complains I found to be the hardest/worst part of my job. But it has the enjoyable parts to such being on the road all day and getting paid for it.
Prospayment always paid on time and correct 95% of the time
Consno job security
5.0
Senior Recruitment Consultant | Guildford | 28 Apr 2017
Rewarding Career Progression
I have worked with The Best Connection for over 2 years now and it's a great place to not only work but to progress a career. I started with no real experience in recruitment, but thanks to what i perceive as industry leading training, i have learnt everything there is to know about a career in recruitment. This is assisted by real personable management, who will happily support you with all progression within the company, using real experience and knowledge that has been constantly learnt throughout similar careers to mine. The most enjoyable part of any job is the people you work with. The Guildford branch has a fantastic team which started from scratch 3 years ago, it has evolved into a dynamic team that takes work serious but does not take themselves seriously, we enjoy having a laugh and arranging after work activities. This keeps us all motivated to enjoy our work. The close knit branch network also keeps things fresh and fun speaking to other consultants from other areas about their experiences. The difficulties of the job is the recruitment side itself, but is overcome by the quality of training and support every step of the way by management who come into branch on a daily/weekly basis to assist.
ProsTraining, Genuine Career Progression
5.0
Warehouse Worker | Portsmouth | 2 Nov 2016
Easygoing nice people
I have worked for Best Connection over the last 4-5 years off and on, had a two year break with a full time job but that didn't last (long story). I always used to get so much driving work I had to have an arrangement where if there wasn't any work for that day they would automatically put me down for Holiday pay or I would accrue too much leave, which was nice. The work situation has changed quite a bit in the last couple of years however but BC have still managed to keep me busy pretty much all the time, I have worked for some very interesting people and firms and for me the variety has always been welcome, at least if I don't like a particular job I know I at least don't have to be there permanently. The staff at the Portsmouth branch have always been very pleasant to deal with and in all the time I have been with them I can count the number of times I have had a problem with pay or such on one hand and it has always been dealt with speedily. I can only recommend them if you are looking for work although having your own transport would make life a lot easier as some of their work can be a bit off the beaten track as firms tend to be out of town these days.
ProsVariety, meeting lots of new people, Staff very easy to get on with.
ConsRandom assignments, travelling, some quite repetitive work.
1.0
Order Picker | Bracknell | 21 Jul 2019
"The worst connection"
I decided to take a job opportunity in a warehouse roll as i was not happy in my previous job, i thought working through these people was going to be better, but i soon realized they promise the earth and delivered nothing. Both the agency and waitrose have a very poor attitude towards recruits, they treat you like you're worthless no matter how much you try to prove yourself to them. all they care about is figures, e.g. how many people they can get in and out the door, not interested in actually investing in anyone. I had issues from the agency such as hours, pay and general communication, all of which were near impossible to resolve. You are made to believe at the start that you can choose what shift you want to work and ultimately what pay, but this is not true. 99% of agency staff can't manage people or resolve issues and just throw all their dollies out the pram when they don't get their way, so they're basically useless. Basically i would just say to avoid this agency at all costs, they couldn't organize if their life depended on it and i wish i had never left my job to work for these people. Hope this review helps anyone thinking of working for them.
ProsOn site facilities such as the canteen, TBC head manager was helpful
ConsVery poor management and communication generally
5.0
Recruitment Consultant | Guildford | 24 May 2017
Great company to work for!!!!
I have worked with The Best Connection for almost 2 years now and it's a great place to not only work but to progress a career.thanks to what i perceive as industry leading training, i have learnt everything there is to know about a career in recruitment. This is assisted by real personable management, who will happily support you with all progression within the company, using real experience and knowledge that has been constantly learnt throughout similar careers to mine. The most enjoyable part of any job is the people you work with from all walks of life. The Guildford branch has a fantastic team of 4 consultant, it has evolved quickly in the 3 years we have been in Guildford into a dynamic team that takes work serious but does not themselves, a well motivated team that enjoys all aspects of our work. The close knit branch network also keeps things fresh and fun speaking to other consultants from other areas about their experiences. The difficulties of the job is the recruitment side itself, but is overcome by the quality of training and support every step of the way by management who come into branch on a daily/weekly basis to assist.

Questions and answers about The Best Connection Employment Group

How does someone get hired at The Best Connection Employment Group? What are the steps along the way?
Asked 5 Mar 2017
Turn up tick the boxes and get good reports back from clients
Answered 28 Nov 2020
You can call them or e-mail them. Their office might be open, it's worth checking.
Answered 1 Aug 2020
How did you feel about telling people you worked at The Best Connection Employment Group?
Asked 5 Apr 2017
Try to avoid mentioning the best Connection none of their clients have got a good things to say about them! list the clients you have work for rather than the best Connection, they say you can pick who you work for but if you turn Work Down they will stop up asking you . if they ever say to you what's the problem you're getting paid for it, or it's work it's time to move on jump before pushed
Answered 24 Mar 2022
It is a renowned agency
Answered 29 Sept 2020
What questions did they ask during your interview at The Best Connection Employment Group?
Asked 24 Apr 2017
Have you got safety boots and can you get to the place at a certain time.
Answered 15 Nov 2020
They barely ask anything
Answered 2 Mar 2019
What was the most challenging part of your role at The Best Connection Employment Group?
Asked 27 Mar 2019
Trying to get any sense out of the people there.
Answered 9 Jun 2020
Having to chase your pitiful wages when they aren’t paid correctly is soul destroying. The Coventry branch aren’t interested in your well being or if the job suits you. Look elsewhere is my advice.
Answered 5 Jan 2020
What is the interview process like at The Best Connection Employment Group?
Asked 25 Mar 2017
Good, quick reasonably lengthy and too the point and a quick response to your interview.
Answered 17 Nov 2020
No hassle, forms easily understandable and was helped when not sure
Answered 5 Sept 2019