The Range

Working at The Range: Company Overview and Reviews in the United Kingdom

Promotional banner for The Range in the United Kingdom
The Range
2.6
1607 reviews
The Range, UK Ratings
2.6
Average rating of 1607 reviews on Indeed
2.6Work-life balance
2.1Pay & benefits
2.4Job security & advancement
2.3Management
2.5Culture
Headquarters
Plymouth
Employees
10,000+
Revenue
$500M to $1B (USD)
Industry
Retail

Popular jobs at The Range in the United Kingdom

 Average salarySalary range
2 salaries reported
£10.50
per hour
£6.65-£15.75
30 salaries reported
£22,436
per year
£8,600-£41,000
52 salaries reported
£8.87
per hour
£6.65-£13.35
28 salaries reported
£8.96
per hour
£6.65-£13.45
18 salaries reported
£21,771
per year
£10,000-£33,000
Salary satisfaction
18%
Of the employees are satisfied about their pay, in the United Kingdom
Based on 5728 reviews

The Range reviews

Popular jobsRetail Sales AssociateSales AssistantCustomer Service RepresentativeWarehouse WorkerCustomer AssistantDepartment SupervisorShop AssistantSupervisorAssistantGeneral AssistantDepartment ManagerCashierSeasonal AssociateCleanerLoss Prevention OfficerManagerPackerSales ManagerStore ManagerAdministrative AssistantOperations AssistantCashier/SalesOffice AdministratorOffice AssistantCustomer Service SupervisorWarehouse ManagerWarehouse SupervisorOrder PickerOperations ManagerDuty ManagerSales AdvisorTeam MemberOffice ManagerOperatorRetailFloor StaffForklift OperatorSalesClient AdvisorDeputy ManagerFurniture AssistantLoss Prevention ManagerReplenishment AssociateRetail Customer Service RepresentativeRetail SupervisorTeam LeaderApprenticeAssistant BuyerDepartment AssistantGardenerMerchandising AssistantSalespersonSenior SupervisorTechnical Support SpecialistWarehouse Assistant SupervisorAdministrative OfficerArea CoordinatorCash AssistantChef ManagerClerkCluster ManagerCopywriterCustomer ConsultantCustomer RepresentativeCustomer Service Associate / CashierCustomer Service ManagerCustomer Service Team LeadCustomer Support RepresentativeData AnalystDetectiveDeveloperDoor SupervisorDoormanDriverEarly Years EducatorFactory WorkerFurniture setGRCGallery ManagerGarden AssociateGeneral ManagerGeneral sciveyHuman Resources AdministratorImportsKitchen AssistantKitchen DesignerLaborerMaintenance EngineerManager On DutyMarket AssociateNight ManagerNight Shift WorkerPart-time position whilstPayroll AssistantPayroll ClerkPricing and working with customersProctorProduction CoordinatorPutawayQuality Assurance AnalystRange worker Retail Assistant ManagerRetail AssistantEbeRetail ssistantRetail workerSales AssociateSales assistedSecurity GuardSecurity ManagerSecurity OfficerSenior Customer Service SupervisorSenior Operations AdministratorSenior Sales ManagerServerShop SupervisorSkavvySpare PartStackerStock ManagerStudent SupervisorSupervisor AssistantTHE RANGETeam SupervisorTraderTruck DriverUnit ManagerVoluntary Work ExperienceWarehouse Assistant ManagerWarehouse/DriverYard Supervisorcusterm srevis and shopfloor workerfurniture advisorgoods in workernonethe rangevarious try-out positions
All locationsAberdeenAldershotAlfretonAltrinchamAndoverAshfordAylesburyAyrBallymenaBangorBarnsleyBarrow-In-FurnessBasildonBasingstokeBedfordBelfastBirminghamBirstallBlackburnBlackpoolBoltonBostonBournemouthBracknellBradfordBridgendBridgwaterBristolBroadstairsBurnleyBurton-On-TrentBuryBury St. EdmundsCannockCanterburyCardiffCarlisleCarmarthenChathamCheltenhamChesterChesterfieldChichesterClacton-on-SeaColchesterCorbyCostesseyCoventryCowesCrawleyCroydonDarlingtonDentonDerbyDerryDoncasterDorchesterDudleyDumfriesDundeeDurhamEastbourneEcclesEdinburghEnfieldEveshamExeterFalkirkFentonFolkestoneGatesheadGlasgowGloucesterGosportGranthamGraysGreenockHalifaxHarlowHartlepoolHemel HempsteadHerefordHuddersfieldInvernessIpswichKempstonKidderminsterKilmarnockKing's LynnKingston upon HullLeedsLeicesterLeighLincolnLiverpoolLivingstonLlanelliLondonLoughboroughLowestoftLutonMaidstoneManchesterMiddlesbroughMiltonMilton KeynesMitcheldeanNewcastle upon TyneNewhavenNewportNormantonNorthamptonNorth LondonNorwichNottinghamOverPaigntonPaisleyPenzancePerthPeterboroughPlymouthPontefractPoolePortsmouthPrestonQueensferryReadingRedditchRhylRochdaleRotherhamRoyal Tunbridge WellsRugbyRuncornSalisburyScunthorpeSheffieldShrewsburySkiptonSloughSomercotesSouthamptonSouthend-on-SeaSouthportSouthwarkSt. AustellStaffordSt AlbansStevenageSt HelensStockportStockton-on-TeesStoke GiffordStoke-on-TrentSunderlandSutton-In-AshfieldSwanseaSwindonTamworthTauntonTorquayTruroVictoriaWakefieldWareWarringtonWatfordWest BromwichWeston-super-MareWeymouthWidnesWiganWishawWorcesterWorthingWrexhamYeovilYorkThe Range SAAñón, Zaragoza provinciaCentral, Hong Kong IslandCarlow, County CarlowCork, County CorkDublin, County DublinLimerick, County LimerickMaynooth, County KildareTralee, County KerryWaterford, County WaterfordAndover, MABallwin, MOCarlisle, PAHempstead, NYLimerick, MEWest, TX

Overall reviews at The Range

1.0
Retail Sales Associate | Perth | 16 Feb 2020
Seriously not a suggested place to work.
*Warning: Very lengthy review. Please read the short version below if you want a quick summary, otherwise be prepared for an in-depth review* Short version: (Current) Management have no clue what they're doing, constant issues with a lack of communication between Management and Staff, typical minimum wage offered with little to no chance of advancement through any sort of system. In addition to this, Management encourage staff to lie/cheat the system if they're made aware that higher ups are visiting, rather than being honest. On day of open, there was over 70 members of staff, now there's only around 10-15 of them remaining and the rest are all new starts or younger/school starters so they can pay less wages as they're all roughly 16-20 years old. If you're desperate for a while, apply here, otherwise, please consider looking elsewhere. Long version: TheRange (at least the Perth store) is by far one of the worst places I've worked, but I remain purely for the current wage and experience that I can place on a C.V. The Perth Store had previous management that had a sort of system in place to keep things running and while this system was not perfect, it worked for a majority of staff and kept the place going somewhat smoothly. However, those management members have all left and been replaced with brand new people who have no idea what is going on. These management members have changed the system completely, ignored any comments or concerns regarding the changes and have n
1.0
Sales Assistant | Perth | 20 Oct 2021
Would not recommend to anyone.
Fair warning, this review is pretty long. The Range is such a difficult place to work, I don’t even know where to begin? First off, the pay and the hours aren’t good at all. It’s great for under 18’s, you’re always scheduled and they’re pretty flexible when it comes to school/uni, but the pay is still bad for what you do. Above 18 though, it's not even worth your time. You’re overworked, and expected to do so much, a lot not even involving your own department, or your area of expertise. And I personally have basically had to take a ‘supervisor’ role on days we are extremely understaffed and all supervisors and managers have disappeared. Do you know how embarrassing it is telling a customer they can't speak to the manager because there's not a single authoritative person in the building? Back to the hours, You’re either scheduled for the whole week, even as a part timer, doing the hours people don't want to work aka early and late shifts! And you're on them alone, how great! Serving countless customers when there's only one of you. The Range then tends to CUT your hours one week, as if they aren’t already extremely understaffed as it is, struggling to serve customers and get stock out. So you go from working 25 to 12, if you're lucky. And for only minimum wage, it's really not livable, or fair.. Not knowing how much you’ll earn each month, worrying about paying bills etc just because your hours each week are messed up, never consistent. Onto the staff. It's like being in hig
Pros25% discount, breaks
ConsTerrible pay, over or underworked, drama, unsanitary, unsafe, abuse from staff and public
1.0
Sales Assistant | Leeds | 10 Aug 2018
Vile, disgusting place to work!
It's been a while since I left so need to try and remember everything as I wanted to do a review as soon as I left but never got round to it. This is by far the worst job I've ever had and I've been in the working world over 10 years now and had some bad jobs but this place was the beyond bad. It comes to something when you're going to work and constantly coming away crying! Moral is extremely low at this place. It's very rare you see anyone smiling. Everyone's miserable and doesn't want to be there. There is a small handful of colleagues who i respect and they got me through but a lot of people there are awful mainly being management. But i will get to that. Training, what training? Got a day of being shown how to work the tills, the rest you have to work out yourself and hope for the best. If you're a decent person with ambition (i.e the job is a means to an end whilst at UNI or working towards better things ect), you will be treated like some sort of invalid. It's like the settlers (mainly the older people in management) can't stand that you want to go somewhere in life whilst they moan about their job but can't be bothered to do anything about it. The amount of times i felt looked down on and like people didn't have the time of day for me because I wanted more from life. It's draining! Work conditions are horrendous and I don't know how they get away with it. In the winter it is absolutely freezing. The tills are right in front of the doors and at t
ProsPaid 15min break, walking out of the door at home time
ConsPoor management, poor working conditions, no appreciation, rarely get 2 days off together, just everything about this place
4.0
Office Manager | Staffordshire | 11 Jun 2015
Customer Focused, friendly staff
• Customer focused at all times • Ensure all staff fully and efficiently carry out instructions and work in a safe manner in accordance with Company policies and procedures. • Maintain Stock File Accuracy and Store Compliance Accountabilities Including • Assist in the smooth running of the store and to achieve maximum sales • Ensure that all staff are aware of all Company procedures, policies, rules and regulations and that they are adhered to at all times • Make sure the store has the highest standards of presentation • Ensure all audit requirements are met • Responsible for the operational compliance of the store retail support functions. Responsibilities Including • Trading Standards compliance checks • Store e-mail system usage • Production of Point Of Sale/ price indicators • Booking on of incoming/outgoing stock • Processing of damaged (demics) stock • Issuing and inputting stock inventory counts • Issuing and inputting inter-store transfers • Ensuring store compliance with Company deadlines • Processing customer orders • New starter induction • New starter reference checks • Payroll procedures • Adherence to cash office procedures Knowledge & Competencies Communication: • Ensure that all Senior Managers, Department Managers and Supervisors are informed of all aspects of the daily action bulletin and other store needs and that all Head Office deadlines are met. Security: Ensure that the integrity of the building, monies and goods within by c
1.0
Retail Sales Associate | Basingstoke | 22 Jun 2020
Worst place i have ever worked!
Your asked to work the job of 3 people for basic minimum wage. To progress to supervisor its only an extra 50p per hr with no support from management in your first 12 week probation. Interview process is easy i was called within 5 mins of leaving the building offering me the job. They didnt even ask for any referances which i thought was strange. No staff appraisals, you are seen as a machine not a person. No extra pay for bank holidays, no extra pay for unsociable hours. No sick pay. High turnover of staff which gives no consistency to the store. Highly understaffed so will often have to pick up the slack of other departments as well as your own. Hard work does not pay off in this job! But being liked by Management does! You are given no training. Lack of communication between managers and supervisors. Sales Managers are only seen to be working when the store manager is around. 'Favorite' supervisors are allowed to congregate in the staff room chatting to management about non related work topics. Its quite demeaning when you working hard and all day everyday you see a sales manager getting paid triple what you are for getting to chat a whole 8 hr shift. During staff talks at the beginning of the shift we were often told what an awful man we worked for. Management would often say what a 'slug' he was among other unpleasant insults.Often i would walk by the office into the staff room on my break and you could hear certain management/supervisors gossiping/slagging off o
Pros25% staff discount but not on everything
Consunkindness and disrespect from management, extremly poor pay, told to do job of 3 people, no communication between management and supervisors, rats, pay was often incorrect, no extra for nights or working away & no staff toilets.
1.0
Retail Sales Associate | Bridgend | 4 Oct 2019
Avoid getting work placement here if you are young/a student
AVOID GETTING WORK PLACEMENT HERE IF YOU ARE YOUNG/A STUDENT. After joining the team behind this supermarket I was overjoyed and excited since this would be my first ever 'corporate' and retail job. It took only about 2 weeks for me to latch on and realise that one of the supervisors (who was in charge of the group of employees i was with) was pretty big headed and never cared to listen to anything we had to say. A prime example of this was when, without consulting me beforehand, they booked me in to work a 12:30 to 16:30 slot on a Wednesday afternoon. Now, this doesn't take a genius to realise that, as a full time student, it is extremely unrealistic to expect me to somehow find a way to get there and also make free time from my sixth form studies (since I joined very close to exam season). After a phone call to said supervisor, I was threatened with being let go almost immediately after I said how improbable it was going to be that I would be able to make it in for the shift, but thankfully I was able to get a lift from one of my friends who works at another nearby store. This was the first of many altercations that I had experienced with the higher-up staff in this store and after nearly 2 months of being tossed around I finally took the balls to hand in my notice. Not only this, I started working around the time where the minimum wage for 16-17 year olds went up from 4.20 to 4.35. Now, this may not seem that big or important, but they didn't change it for the next paychec
1.0
Retail Sales Associate | Leicester | 23 Jan 2022
The Range - Is POOR on Its Staff members and Management
I've worked there for 3 Years, Sadly for me a waste of my time, 1st Year I was working on Seasonal and I got to say it was very unorganized. Customers complain about prices not being on the shelf and the reason for this, the company wouldn't get more equipment for the Staff and we had to relies on what we had in store which most of the time equipment wasn't up to code, ended up breaking down or full of Errors, bear in mind these systems were not up to date. Till were just plain awful, again, till remained slow inefficient and the company refused to have these updated, increasing the chance of error forming causing Issues. The Company Refused to listen to staff members suggestions often get ignored. The Company has a very poor standard of security we often have to stop any Theft that could happen instore security barriers doesn't work most of the time. The workload is adequate but can be very competitive since they will now count on how many pallets you have done. Training/Coaching is almost non-existent once you have started you have to hope the person next to you knows what they are doing to try and help you. Lack of Staff members is a major problem that lacks availability, making it a 3:1 Ratio (3 people leave and 1 gets hired). The Management would say, they would need further improvements but I do not blame them for the issue as such, The Company Fails on Training them to there standards only to relies on there past experience which can cause uncertainty which is
ProsStaff Discount Card, 5% - 25% Off some items, Free Staff Parking, Only Useful if you have a Vehicle
ConsNo Training, Long Hours 8 - 13 Hours, Out Of Date Equipment, Lacking Comuintation, No Security, Head Office Not Supportive, Lack availability, Staff Suggestions are ignored, Overnights are Minimum Wage, Zero gratitude
1.0
Manager | United Kingdom | 28 Aug 2020
Shocking
Absolutely horrific organisation from top to bottom, no training or guidance given and you literally have to learn as you go along. Culture is shocking and company had a 65% labour turnover for last calendar year yes 6,500 staff left this abysmal company. They open new stores by employing the first people that apply through job centre which creates instant culture problems from the get go but when vacancies arise you can then pick from candidates that have applied on indeed or reed showing such inconsistency. Deputy and Operation Manager salaries are shocking and comparable against all other companies as low as you’ll find with massive workload. Oh and supervisors are paid a whopping 25p per hour more than the retail assistants! There is no control over stock and just emphasis on crashing as much stock on shelves as possible with less thought on standards. Leaks from sub standard roofing in almost all stores and staff well-being is a disgrace literally pay no benefits apart from a discount scheme they are cutting all the time. Covid- well where do I start area manager and CEO a disgrace no care toward staff just blame without proof for protecting colleagues and customers and have proof of it which would embarrass company if leaked to press. PPE arrived 6 weeks after COVID and almost all stores were trading 80%up on previous year with profit before people there for lost to see. Head office full of uni people no clue about retail and the bullying throughout this company is rif
ProsFelt like a genius compared to Area Managers and Head Office staff
ConsCulture, disorganised head office, no training, poor benefits, CEO a joke and lack of training and HR depts
2.0
Retail Sales Associate | Kidderminster | 18 Oct 2019
Too much responsibility for little pay
I will be completely honest here. When I initially started at The Range, I enjoyed it. It was nothing special - I was simply on a till, serving customers, and eventually I was able to do stock, working from pallets and distributing products on the shop floor. However, gradually, more and more responsibilities were piled on top of that. Eventually I was given a 'code', enabling me to run checkouts. This is essentially a supervisor role, except you are not paid as such. To begin with, the tills are a pain. They freeze ALL the time, and once one freezes, they all freeze. It's only for about a minute but it happens constantly. As a code person, you're expected to keep the department in order, which is insanely stressful at times, particularly when the other departments (as well as your own) are often severely understaffed. Admin are little help either, with one or two doing little else than returning snide, aggressive and sarky comments over the radio. It's not very encouraging. Then a new rule was introduced, and all people with codes also had to be trained on customer service, which is often either insipid or stressful. There have been occasions when I have been the only customer service trained member of staff in the building with a queue of people waiting to be served. Furthermore, on late shifts, no more than one person is allowed on the customer service desk, which makes the evening drag terribly. You're confined to this pen with very little to do. Working conditions
1.0
Sales Assistant | Basingstoke | 16 Sept 2018
Horrible Company
Pros: - The other members of staff on the same work level as me were wonderful people to work with (save maybe 1 or 2) Cons: - Low wages, High performance demand - Cheap standards, not even enough seating for staff in the lunch room, leaking roofs constantly, rats in the warehouse. We had to try and make the best of what we had. - Management was mostly awful, started good, but it declined over time, the company went though 3 district managers in the few years i worked though (all of them quitting the company).. - Some of the store managers were nice, but the staff managers had some of the worst people I've ever worked with, including one control freak who treated staff like lower forms of life. - Even some of the supervisors acted like they were managers pushing staff around like they were garbage. - Often in doing late shifts, they left us locked in the store at risk of us missing the only bus home that ran hourly. - No dedicated cleaners or first aid on staff, so was never prepared for accidents happening. - Had a security guy to begin, once he quit they never rehired, so the company blamed other members of staff then thieves stole items - Doctors appointments and holidays you arranged with management were forgotten about by them and you were disciplined for missing work when you didn't show up. - Company was to cheap to fix toilets when they broke down, the only mens toilet was broken for over a month. - Expected to know how to work the system for item t
2.0
Retail Sales Associate | Tralee, County Kerry | 17 Feb 2022
Retail made complicated!
My time in The Range is one of truly mixed feelings, I have previously worked in retail environments but this one is its own experience. My initial interview was nothing more than an informal chat where I didn’t have to explain anything about myself skills wise or who I was as an individual, the job was sold to me with the only important information wanted was “Are you fully flexible? and when can you start?” Truly the easiest interview I’ve ever had. This was followed up a few weeks later by a 4 hour induction where certain policies are explained and you sign sheets when you go through certain policies for company purposes. As it was a new store set up, the first 2 weeks of working at The Range was merchandising the store thoroughly for each department. This was a long experience with 8am starts to 8pm finishes and sometimes until 10pm if needed. This part of the job would be difficult to achieve with the lack of initial stock to “fill gaps” and merchandise according to what the company wants, but isn’t going to be as there is just no idea as to what stock you will be receiving.It was however great starting with everyone at the same time as it built good staff camaraderie in the early stages. Initially as it was a new store there was a period of times allowed for learning and mistakes but this didn’t last long and the lack of understanding the job was evident from Management and above. There was always a sense that no one knew what was going on. Over periods of time new
ProsSuitable for students
ConsMinimum wage, Lack of communication
2.0
Retail Sales Associate | Maynooth, County Kildare | 1 Apr 2021
A lot of favouritism and pay is so bad
The main thing about working for the range is that the pay is so bad, everyone there will agree with that. You don’t get any overtime, nothing extra for working bank holidays, public holidays or working nights. Lots of staff have also had issues with their pay check where they’ve been down money, which tends to be hard to resolve. The problem with the management is that they’re given very little executive powers from head office. In general however there is a lot of favouritism where managers will enforce rules for some but others will be let off. The management themselves can be very unprofessional, unforgiving and have little empathy. They tend to punish staff if they fall into disagreements by cutting hours so you’re never guaranteed to work the amount of days you’d like. Of course, with the favouritism I have mentioned, some will experience this a lot more than others. As a result of all above mentioned, the turn around of staff is quite fast as many decide to leave after a short while, so there is never truly any solid workplace morale formed between staff. Overall I wouldn’t recommend working at the range to anyone, especially not someone who wants anything more than pocket money. The entire company’s main priority is profits and will go to serious lengths to make sure they are making the maximum they can. Other aspects of working there that one may find frustrating: Staff discounts: Managers are stingy with who is allowed use them. They will not let you allow your
ProsYou get an hour lunch (unpaid) and 15 minute break (paid)
ConsUnfair, selfish and unprofessional management, bad pay.

Questions and answers about The Range

How are the working hours at The Range?
Asked 24 Apr 2017
Absolutely terrible always make you work extreme hours even for part time
Answered 5 Oct 2020
Working hours aren't too bad, but fortunately not flexible with hours if yo have a family.
Answered 25 Aug 2020
If you were in charge, what would you do to make The Range a better place to work?
Asked 9 Oct 2018
Change the work shoes. The black dress shoes are really not appropriate for working a almost 9 hour shift.
Answered 28 Jan 2022
Refurb the place, treat staff better, listen to all the issues and try resolve them, make it a better enviroment for customers as where i work everythings cramped. Uprise the wages to £9.20. And empkoy the hard workers get rid of the lazy.
Answered 2 Nov 2021
How does someone get hired at The Range? What are the steps along the way?
Asked 24 Mar 2018
They posted an advertisement in the window of the shop. I handed my CV in. They called me in for an interview that lasted 2 minutes.
Answered 6 Mar 2022
13 weeks start then you find out if your going to be kept on
Answered 14 Feb 2022
How long is the Induction in The Range?
Asked 3 Oct 2017
They give you paperwork to read and sign, then show you around the store and then leave you to get on with the job.
Answered 15 Apr 2022
Mine was 1 hour of signing paperwork then a quick tour of the store
Answered 31 Jan 2022
What is the The Range Home & Leisure employee discount?
Asked 29 Apr 2017
25% off most items after a 12 week probation period.
Answered 15 May 2021
33% but you had to have worked there for more than a year
Answered 5 Oct 2020