Overall reviews at The Works Stores Ltd
stressful and busy
A typical day at work would be at the till, or on the floor organizing stock. Learned how to deal with difficult customers, busy environment. Clean and sweep floors at the end of a shift, and mop if needed. Maintain tills and shop floor. Not very flexible shifts around student life and college life. Not very good pay, for the amount of hours asked for. On feet all day, everyday unless you take a break. The money is not worth the hours worked.
Conslong hours on your feet all day
Customer Assistant | Paisley
| 29 Jul 2015
Interesting and enjoyable place to work.
I worked here for six weeks as work experience. I enjoyed my time at The Works, my co-workers were very friendly and helpful and I gained some valuable experience working in retail and in a customer facing environment.
Sales Manager | Harlow
| 3 Feb 2019
Tiring but fun
Its tiring as when you finish tidying a table by the time you move to the next table the one you just cleaned is ruined. But if you work fast enough its easy to tidy.
Pros20% off for staff and 50% off for staff at xmas
Supervisor Assistant | Burnley
| 9 Aug 2014
Hard work low pay
The works is a hard working environment where you have to push your limits every day just to keep the store running, my co-workers are not the hardest working individuals and not the brightest so I am having to instruct the team to get the best out of them. I have found the right balance of strictness and motivation to keep a team going to get all the goals completed I require.
ProsTrained to work in all areas of a company( deliveries management, phone shop floor
ConsLong Hours, Not contracted to the hours i actually work, low wage
Great and fun place to work.
A typical day at work would be to serve the customers on the till and check and put out stock. I also had to count my float before using my till.I would tidy the shop at the end of the day and sometimes deposit takings to the bank with the manager.
I learned how to check deliveries and print of the correct label for the product.
I got on really well with my co workers and we worked well together as a team when needed.
I got on really well with the manager and deputy manager and had a good work relationship with them.
ProsGreat staff to work with
ConsNot kept on after christmas
I worked here for almost 5 years
Health and daftely issues were horrendous.
Deliveries were over stacked and not well palleted very heavy and dangerous.
I enjoyed working there but it was very demanding and required a lot of heavy lifting and doing numerous pallets of stock
On a busy delivery road in all weathers.
ConsHeavy lifting. Health and safety issues.
A fun place to work
The Works was a fantastic place to work, and I was gutted that the Vacancy I worked was only a Christmas Temporary Vacancy, since it was that great a place to work. The staff were quick to help me in my first few days of work and were a great help to me settling in quickly and efficiently providing a great level of customer service.
The training was given whilst working, and most of the time I operated the tills, which were simple enough to use when I had completed my training.
I would recommend working at The Works to anyone who wants a secure, fun job opportunity and loved my time there.
ProsVery fun and simple place to work.
Very lively and polite
Everyday would run like clock work starting with setting up stock as well as putting items on desplay inside and outside. As soon as the shop opens it's my job to keep an eye out for people who need help or people that look suspicious, as well as the usual sales assistant work such as cleaning up and orginising the shop. This in turn helped me to learn to deal with all types of customers and to keep up with demands in a very busy enviroment.
used to be a lovely company to work for until recently
I have worked for this company for 4 years. I started off as a christmas temp in Northampton and worked my way up to assistant manager/acting manager in Chichester. Whilst working for the company i have learnt excellent customer service skills along the way. I wouldnt say any part of the job was overly hard as i love a challenge. The most enjoyable part of the job was hearing customer feedbacks, made everything all worth while.
Prosworking with a highly motivated team
Conslack of communication from the area manager
Seasonal Associate | Croydon
| 24 Feb 2019
My job role included ensuring the accuracy of cash management, controlling and maintaining stock counts, replenishing merchandise daily, keeping the store tidy and customer service
Great company, shady management
Great crew, great customers, but the manager is the devil who only takes care of her and her family that she hires. Do not work here, unless you have a high tolerance for nepotism.
Could have been better
Promises never delivered by owner
Lack in training time.
Needs new equipment. Most of current is popped down and broken.
Lacking in constructive criticism hence zero honesty.
Great Place to Work as long as you don't mind hard work. Be prepared to give your all, and the company will give back to you. Invest yourself in the company and the company will invest in you.
WORKS Review - Wonderful
A typical day at work involved me greeting customers, seating them, and checking up on them every now and then to see how they were doing. I would also take orders and serve or package them for takeout. At the end of the day I would complete my cleaning tasks which included vacuuming, sweeping, polishing silverware, and cleaning the bathrooms, as well as making sure the host stands and takeout areas were fully stocked.
I absolutely loved working here and learned so much about myself and the culture of a customer service job. My conflict resolution skills improved and I also learned what being a part of a supportive work environment is like. The people I met are family to me and I am lucky to have had such amazing coworkers.
The workplace culture was lighthearted and fun but was also focused on success and goals were expected to be met. We all had a great time while doing great work.
The hardest part of the job was having to deal with frustrated customers who had to be put on a waiting list when the restaurant was full.
The most enjoyable part of the job was meeting people and helping them have the best experience possible. That and making friends with my coworkers.