Overall reviews at Tuffnells
Very Busy environment
Tending to customers needs. Daily transit monitoring reports.
Dealing with customer claims and incoming claims, duties include
checking CCTV making sure if we have scanned the consignments try to find them in our network.
Answering telephone queries dealing with non delivery to pricing new consignments.
Also Revenue Protection Officer which means that we make sure everything is at the right weight for the consignment that has been input to the system.
ProsClose to Home
ConsLong Hours. Not appreciated
Unloader | Yate
| 24 Mar 2019
Productive and fun workplace. good and respectful team members.
I enjoyed my time working there in Tuffnells. Other workers are very helpful and very friendly. Main drawback is that youre all on your own if youre doing Day shift coz workers in day shift are very few and workload is quite high.
ProsGood Team Members
Not very well they treat you like it and they are just awful to work with I’ve never in all my 13 years in a job been treated the way I was I don’t recommend working for this company
trained well, good lads and you get out of it what you put in. nice company to work for think they have been took over on the engineering side were i worked??
Warehouse Worker | Hayes
| 17 Sep 2020
Really bad place to work
Was forced out of the company due to the managers brother in law being the boss and was underpaid for my position in the company only earning about 10p more an hour then the rest of the night crew
ConsLow wage and constant unpaid overtime
Warehouse Worker | Haydock
| 15 Nov 2017
fast going keeps me busy and fit
My day starts by me putting all the trailers on to 50 bays all different from 7.5T wagons to 17T wagon and drag boxes.
Then I put on all the 40ft trailers and move them round the yard as and when they are loaded
Prosget bonus if we turn in all week
Consbit far to travel to and from
Extremly hardwork for no money.
I worked here twice each time for roughly 3 months and it was heavy hard work for virtually pennies, I did however have a good team of co workers helping me and me helping them to do all the warehouse duties.
job is what you male of it
Most drivers these days are bone idle and don't understand hard work. Tuffnells is hard work but i love it, i get respect, treat well, no problems with management. Drivers are moany bell ends with no graft in them at all and make the place miserable. Once your on the road and away from the misery then it's a great job, driving round the country with good banter amd camaraderie
Depot Manager | Darwen
| 17 Jun 2018
Very busy but is always challenging
Always learning as the company is always updating were necessary
Management very busy
Completing tasks when been asked to do others
ProsFree Parking, good environment to work in
ConsLong hours low pay
Management needs work
Starting out, getting in and having a meeting about the amount of orders that need doing for the day and assigning peoples jobs for the day(they can change throughout the day).
Management seemed lack lustre as for my experience at some point my manager for Assist stopped contacting me for hours and i have yet to hand in my weeks notice in case of working coming up.
The most enjoyable part of the job was working with the other staff there who could always brighten a day up.
ProsCafeteria cooked meals
ConsManagement for Assist agents
Poor management, very poor pay, management lazy
Poor management, very poor pay. Expect to much from you and don't get paid for it. Management pass the buck, don't take responsibility but that's mainly due that they haven't a clue how to do their job.
ProsNot many, guess pros are weekends and bank holidays off
ConsPoor management from very top, very poor pay, training none existent.
Worst place i habe ever worked
Terrible place to work, you don't get paid for the hours you work and the health and safety is extremely poor. The lanark depot is ran by two clowns who to be honest would struggle to run a bath.
ConsNo health and safery and poor management