Working at West Midlands Police: Company Overview and Reviews in the United Kingdom

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West Midlands Police
146 reviews
West Midlands Police, UK Ratings
Average rating of 146 reviews on Indeed
3.2Work-life balance
3.5Pay & benefits
3.5Job security & advancement
201 to 500
$5M to $25M (USD)

Popular jobs at West Midlands Police in the United Kingdom

 Average salarySalary range
17 salaries reported
per year
14 salaries reported
per year
4 salaries reported
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8 salaries reported
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2 salaries reported
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Salary satisfaction
Of the employees are satisfied about their pay, in the United Kingdom
Based on 355 reviews

West Midlands Police reviews

Overall reviews at West Midlands Police

Police Officer | Sutton Coldfield | 2 Feb 2022
A rewarding job with challenges
A typical day as a response officer. You'll come into what we call the 'nick' approximately 20 minutes before briefing, get kitted up and head into the briefing room. There'll either be a few teas brewed or you'll be free to brew a tea for yourself and/or your colleagues. One thing you'll notice is that there will be a range people from different ages, backgrounds, colours, some more than others. This will be made of up student officers, some older serving ones, etc. The conversation will generally be about world events, what has happened recently on the job, or for those more inclined, things that have happened in your personal lives or things you've gotten up to on the weekend. If you're more introverted (like myself), this is a time to enjoy listening and chiming in on the conversation as appropriate. The Sargent and occasionally Inspector will then pop in, allocate your callsigns and who you'll be working with for the day, and go over any briefing notes. From there, you can either remain in the office to catch up with any admin work, but it won't be long before you're attached a job which can be anything from a sudden death to live break in, or something more common and sometimes repetitive such as a domestic incident. You'll deal with the job accordingly (arrest, organising for the appropriate department to collect a body, gather an account from a victim, refferals), and then you'll head back to the station to crime and do any further admin. In short, this is generally
ProsPlenty of scope for development specialisation and promotion, good on the job support for physical mental heath and other troubles, other concessions through Polfed such as support with finding a house, active encouragement for development, it is generally easy to book of leave, plenty of scope for overtime if that's your thing, can be a rewarding job in many ways, you'll be regularly surprised that you are capable of dealing with out of the ordinary demands
ConsThis is a make or break sink or swim job, the initial pay is quite low initially and it takes a while to go up the scale, approx £1450 - £1500 after tax and pension first year), not much in terms of job recognition, initial training is limited (a lot is learned on the job once you start), some people may not have the patience to deal with some quite difficult times when you feel left, may initially feel bored with little to do, some people genuinely dislike this job and I can fully understand why, requires time to give the job a chance which many people do not have
Safety Coordinator | Birmingham | 13 Apr 2013
Typical day at work
I would go through various risk assessments and ensure that service and maintenance are kept up to date on all six premises that come under my Local Policing Unit. I would do this by liaising with sub contractors and with the Finance department to ensure that payment or renewal services have been put into place. I go through the Accident system to ensure that my records are up to date and check if any accidents or assaults or near misses have occurred and report them to the Business Manager. I have obtained vast knowledge through my NEBOSH courses and working along side the Property service departments and sub contractors on the way they implement any set job. Management within the LPU is approachable and provide support to me and my work when required. My co workers are very skilled and motivated indivduals and work well together to achieve a set goal e.g. provide a safe working environment for workers, contractors and visitors. The hardest part of my job would be to change Police officers attitudes towards Health & Safety and remind Supervisors and Line Managers of their responsibility towards Health & Safety. Ensuring that a system is in place or by providing Officers and staff with the right equipment and appropriate training towards using that equipment e.g. MEWEP.
Prosflexible working hours
Constoo much bureaucracy
Force Contact | West Midlands | 19 Apr 2020
Not recommended
I proudly worked as a civilian for over 20 years, dealing with the public face to face and via the phone. Once a very enjoyable and rewarding job and now no resemblance to the job I was interviewed for (also having to be re interviewed for your own job that you have years of experience was insulting) Poor management with more chiefs than Indians with staff under lots of pressure and stress and given more tasks added to job description with no regard for the wellbeing of the individual. Force contact is a shambles with management wondering why staff sickness levels are high especially with mental heath issues caused by working for WMP with no support in place. This once well oiled machine is no longer giving a good service to the public and I for one got fed up of fobbing members of the public off why we cant or wont do anything about the crime or issues they have become victims of because of policy changes. Where once we were all part of a big family/team this is no longer the case with colleagues belittling and stabbing each other in the back to make themselves look good to supervision, and if you dare to leave you will be ostracized from so called friends with not even a text or call to wish you well. I therefore can not recommend taking up a job if you value your health and social or family life.
ProsOnce stood for something
ConsAll of the above
Detective | Worcestershire | 16 May 2018
An organisation that is torn between competing demands and trying to support their workforce
This is a large organisation and it feels that those at HQ and in support roles have no understanding of the pressures that the frontline officers are under. There is a culture that the officers should know everything about every area of business which simply isn't possible. There are constant changes resulting in officers never becoming experienced or familiar with any processes. The introduction of a new computer system that is not fit for purpose has added extra pressure to an already exhausted workforce. Officers are under ever increasing pressures and although the organisation has tried desperately hard to put in health and wellbeing support measures, the volume of work and staffing issues ultimately result in officers being near breaking point. The work that Police, particularly detectives carry out is under ever increasing scrutiny and yet they are being given more and more work, which means less and less time to undertake the work that will result in a successful prosecution.
ProsPension / Overtime / Annual Leave entitlement
ConsLong unpredictable hours / high stress / high risk / poor training
| Birmingham | 14 Dec 2021
Poorly managed horrendous environment
For such a large force with all the adverts and media this is one of the worst run forces in the uk. Poor management at every level.. Seems as though once a person is promoted or has a slight level of authority that they must also hand over their backbone and a few brain cells. Nobody can make a decision as they are all scared of what might happen. New uni student officers are shockingly terrible and have no interest in staying in the job ..most ate leaving once they have gained a degree...some are very open about this. Management and supervision are constantly trying to put square pegs in round holes. Officers with years of experience on the streets are being forced to sit behind a desk in investigation...where I might add...cicivilian staff earn double sometimes triple of that care of duty shown to anybody that raises any are just a number remember..they will replace you ina second... Sickness is through the roof... But if you are from a different background.. or sexuality you will go very very far in west midlands police...probably be promoted in a week. Stay away if you like your family and your mental health... Join as a pcso and enjoy life.
ConsAll of it
Police Officer | Birmingham | 14 Oct 2014
My role as a Police Officer
I joined the West Midlands Police in May 1976 and retired after 30yrs service in May 2006... I enjoyed being committed and dedicated to my profession and as a result of my 30yrs I obtained great communication skills having worked with the public, I sharpened up my powers of observations and attention to detail, I gained numerous skills within the Police Force such as my grade 1 driving standard the highest that can be gained, I was trained up in self defence and personal protection to a very high standard so not only can I take care of myself but I can protect others on foot or protect them in vehicles such as diplomatic protection too... This was such an exciting time in my career and this brought me great job satisfaction too. I retired with an exemplary record and a copious amount of experience and skills... I never regretted my choice of profession once.
ProsTotally enjoyed my 30yrs and I never regretted it.... A very exciting rewarding career.
ConsNone.... I have no complaints at all.
Typist | Birmingham | 11 Mar 2014
Looking for work involving meeting/greeting public or cleaning roles
In my last role my typical day was typing up witness statements to be presented in court. I very much enjoyed this role and worked with a wonderful set of colleagues. Some of the statements could be quite distressing but with the support of colleagues we found the ability to support each other. The most enjoyable part of the job was achieving the targets by the end of the day and the lovely people I worked along side. I also found the work extremely interesting. I also love reception work as I have excellent people/communication skills and enjoy interacting with others and being seen as helpful and friendly face. I also enjoyed my cleaning work and developed very good relationships with my colleagues and prided myself on my cleaning skills and efficiency within the role. I am flexible, enthusiastic and hard working whatever my role may be, either PA to a Director or Cleaning Floors, I give 100% to any I take on.
ProsFlexible hours
Police Officer | West Midlands | 24 Jul 2019
Management are awful
The management do not have a clue about day to day business. Too busy having meetings about irrelevant matters to implement anything effective for the public. You really have got to have your face fit otherwise you will not get progress in the company. There a very few departments you can actually work on that are interesting unless you like working in middle of Birmingham with no parking or long unsociable hours. There are far too many civilians being brought in at top levels deciding the fate of police officers roles when they have never done it themselves. The force has Destroyed any morale or team spirit the job ever had. Removing police station bars, sports clubs and constantly disbanding teams and moving officers all over the force losing any work friendships you once had. So many off sick or waiting to retire, awful organisation. They really have destroyed a once great company/place to work.
Kennel Assistant | Balsall Common | 3 May 2016
Enjoyable and Worthwhile
A typical day will have us cleaning kennels for around five hours followed by dog walking/training in the afternoon. My role there taught me that organisation and the ability to multi-task are key for getting the job done. The management side was ideal as we knew our roles and got them done with little need for supervision or guidance from our superiors. My co-workers were very determined and hard working which made them role models to me and their easy approach and help helped me with the tasks in hand that were at times difficult. The hardest part is saying goodbye to any Police Dog who is sold to another force, as you have seen them grow up and helped them only to never see them again when they are gone. Being a part of something that makes a difference to the world had to have been the most enjoyable part.
ProsLong lunch break
ConsVery long hours
Manager | Birmingham | 21 Jan 2019
Culture of fear and HR who have too much power
I had the misfortune of working here. Seeing the police entry requirement is little more than a few GCSEs it is unbelievable how highly they rate themselves. Departments in awe and dictated to by jumped up management consultants. What a waste of public money keeping these idiots in designer clothes. The worst people were human resources. These very stupid individuals seemed to rule the roost. None of them worth even a third of the large salaries they were being paid. The culture is one of bullying and these over competitive colleagues who would stab you in the back in a blink of an eye to get promotion. They also sqeaked to your line manager to deliberately get you into trouble. I have put this role in this force as one of the worst jobs I had the misfortune to accept.
ConsBullying, old fashioned management, power crazed HR

Questions and answers about West Midlands Police

How should you prepare for an interview at West Midlands Police?
Asked 26 Jul 2017
There’s a competency booklet they give you -memorise it to the the letter
Answered 6 Mar 2022
Thoroughly research the job and its requirements. Ask questions and try to speak to someone who is already 'in post'.
Answered 8 Nov 2019
What questions did they ask during your interview at West Midlands Police?
Asked 26 Jul 2017
Competency based questions based on the Code of Ethics and when these have been used previously, i.e. Integrity.
Answered 2 Feb 2022
That very much depends on which job you are applying for.
Answered 29 May 2020
How are the working hours at West Midlands Police?
Asked 16 Mar 2020
Response working hours are between 9-10.5 hours a week, not including possible over time following an arrest. 2 earliest, 2 lates and 2 nights. Investigation working hours are 3 earlies and 3 lates and then 3 rest days.
Answered 2 Feb 2022
Ok if you like long stressful hours
Answered 25 Aug 2021
How does someone get hired at West Midlands Police? What are the steps along the way?
Asked 26 Sept 2019
Online application. A lot of vetting in particular DBS check as you will be working with vulnerable people in the communities.
Answered 12 Feb 2020
Formal application.
Answered 8 Nov 2019
What is West Midlands Police sick leave policy? How many sick days do you get per year?
Asked 2 Jan 2019
Most people end up going off sick at some stage in their career - you get paid for 6 months.
Answered 29 Dec 2021
Not many and there is a lack of support with any long term sickness
Answered 30 Jul 2019