Working at Wickes: company overview and reviews

602 reviews
Wickes ratings
Average rating of 602 reviews on Indeed
3.2Work-life balance
3.0Pay & benefits
3.0Job security & advancement
19 Colonial Way Watford WD24 4JL
5,001 to 10,000
$1B to $5B (USD)
Consumer Goods and Services

Popular jobs at Wickes

 Average salarySalary range
167 salaries reported
per hour
111 salaries reported
per year
5 salaries reported
per hour
20 salaries reported
per year
9 salaries reported
per year
Salary satisfaction
of the employees are satisfied about their pay
Based on 1270 reviews

Wickes reviews

Popular jobsCustomer Service RepresentativeSales AssistantCustomer AssistantForklift OperatorShop AssistantWarehouse WorkerDesign ConsultantKitchen Team MemberCashierTruck DriverOperations ManagerKitchen DesignerRetail Sales AssociateCashier/SalesClient AdvisorCustomer Service Associate / CashierDelivery DriverDuty ManagerCleanerCustomer Service ManagerCustomer Service SupervisorDeputy ManagerRetail Assistant ManagerStockerDriverDriver's MateSupervisorOrder PickerSales ExecutiveAdministratorBank ClerkFloor StaffHub ManagerKitchen AssistantManagerStore ManagerAssistant ManagerCustomer Service Team LeadFitterKBAProject ManagerRegional ManagerSales AdvisorSales ManagerSenior AdvisorStock ManagerTeam LeaderAdvertising ManagerAdvisorAssistantAssistant BuyerAssociateCaixa de LojaCannon fodder/scapegoat Carry OutCashier SupervisorCashier/ReceptionistCategory ManagerClerical WorkerCreative ManagerCustomer Care AssistantDCDesignerDevelopment DirectorDoor SupervisorDriver AssistantE-commerce SpecialistEnergy AdvisorEvent ManagerFinance ManagerFormer mug.General AssistantGreeterHead of OperationsIHUBInternal Communications ExecutiveJunior BuyerKierowca (m/k)LiaisonMerchandiser (m/w/d)ObserverOperatorOutside Sales RepresentativePackerPlumberPricingProduction CoordinatorQuality Control InspectorRetailSales AdministratorSales ConsultantSales RepresentativeSenior Customer Service RepresentativeSenior Design ConsultantSenior Project ManagerSenior Retail Sales AssociateShift ManagerShopfloorSubcontractorTeam MemberTeam SupervisorTelephonistTrade AssistantTrainee ManagerTransport ManagerTransportation SupervisorVan DriverVendeur (H/F)Voluntary Work ExperienceWarehouse CoordinatorWarehouse ManagerWriter/EditorYard ManagerYard SupervisorYouth Leaderfloor workergeneral dogs bodyshop floor workersra
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Overall reviews at Wickes

Forklift Operator | Southampton | 18 Mar 2020
Poorly run company that have no care for staff
The company are a minimum cost run company (as told to me by my regional manager) therefore they expect you to complete an incredible work amount for the lowest pay they can possibly give you.
Senior Customer Service Representative | Worthing | 27 Apr 2018
Adequate first job, just don't stick around
Dreadful pay- not just the bare government minimum, but you will often have to chase for hours that haven't been registered. Multiple systems (including payroll) that the company rely on are developed by companies that no longer exist and therefore are buggy, outdated and can offer no tech support. The work is straightforward but staff tend to fall into niche roles rather than cover the entire range of responsibilities- meaning some get preferential treatment and others will be forced to cover a wider range of tasks. If you work long enough and gain enough experience with the company, they will tease you with the prospect of management roles, train you accordingly, pile on the responsibilities but then retract the position and associated pay, then expect you to work to that capacity regardless.
ProsEasy job
ConsDreadful pay, poor prospects
Stock Manager | Hemel Hempstead | 2 Oct 2013
Enjoyable Team to work with. Leaving due to Closure of Site.
Day to Day Admin Duties Full Site Stock Control Team Managment Project Work
Carry Out | Peterborough | 22 Oct 2018
fast paced work
lovely work environment clam most of the time can be challenging at times and but over all alright wold be nice to know when you are Woking sooner as you only find out the week before and you can't plan around it.
Proscalm place to work
Consother staff members look down on you
Customer Assistant | Newcastle upon Tyne | 28 Jan 2017
Fun place
A good place of work with great people wage could and should be better for fork lift drivers and van drivers Overtime pay should also be better for staff
ConsWage too low
Customer Service Associate / Cashier | Crystal Palace | 3 Sep 2015
not a very good place to work
unfair treatment, management are very disorganized. store struggles to open on time availability not very good. however shop floor workers work very hard and have manners
Warehouse Worker | Dundee | 4 Apr 2013
Family Like Workplace
a typical day at Wickes can vary so much from day to day and also depends on what shift you are on. I learned quite a lot from courses which i was put on and Both the Managers and Supervisors were a great bunch of guys. all very friendly and so helpfull with my career at Wickes. The co-workers were also a good bunch of guys and we all got on really good working together with each other. Not really sure what the hardest part of My job was because i loved doing it all. The most enjoyable part of the job for me was working with the public and helping them with their purchase. I also enjoyed my time as a Delivery Driver for Wickes and met so many nice people whilst delivering their goods.
Pros20% staff discount at travis perkins outlets including wickes
Cons3 month contract periods? prefer a full time contract
Forklift Operator | Newcastle upon Tyne | 30 Oct 2012
ok to work for if you get the right manager
our manager(shop floor)would give us a list of jobs to be done,with a time length for each job,we would do our jobs,but also assist customers,clean shelves and products aswell loading unloading vehicles
Customer Service Supervisor | Leicester | 28 Mar 2016
Good Experience
Have had a long journey at Wickes. Good place to work. Little bit of hard work but secured career and balanced work life. Overall, a comfortable and enjoyable place to work in.
ProsJob security
ConsLong hours
Customer Service Manager | London | 9 Feb 2016
wouldn't recomend
awful shift patterns, work life balance non existent, awful pay. never enough resource to achieve. management were good for the most part.

Questions and answers about Wickes

What would you suggest Wickes management do to prevent others from leaving?
Asked 21 Mar 2017
People skills, more pay, muck in, your an equal not superior, listen to the team.
Answered 19 May 2021
Managment could do with some people skills and talk to staff abit nicer.
Answered 23 Feb 2020
Do wickes drug test employees
Asked 25 May 2017
Nope, but I feel like it was needed
Answered 22 Aug 2019
Drugs test can be requested. A store lost half its employees in one evening!
Answered 13 Jul 2019
What should you wear to an interview at Wickes?
Asked 19 May 2017
Dress in a casual smart way. First impressions are quite important
Answered 28 Jul 2021
Dress appropriately and listen to the interviewer without interuption
Answered 14 Jun 2020
What questions did they ask during your interview at Wickes?
Asked 3 Apr 2017
Are you good talking to customers? Is main question that they ask you . Need to be confident even if a customer ask you something your not sure about be honest ask more questions and take them to the computer .
Answered 27 Dec 2019
What hours can you work? Are you Flexible to do weekends and late nights?
Answered 2 Jan 2018
Why did you leave your job at Wickes?
Asked 21 Mar 2017
Want to leave looking for new job . Managers treat staff differently and fed up with some staff not working and doing what they want to do and getting away with it . Some people not willing to do flexible hours or sharing work load .
Answered 23 Feb 2020
Too much favortism, everyday was an uphill battle. The only real reason I stayed there for umpteen years was because it was within walking distance. And we all know how easy it can be to just stay in one workplace.
Answered 8 Dec 2017