truck driver

delivery driver

driver

warehouse worker

warehouse supervisor

Alliance Healthcare

This was probably the most unwelcoming, unrewarding, and uncomfortable place I've ever worked. 

The management was disgusting, nothing was acknowledged if done right and believe me, I did my best to the point where once I was looking after 3 conveyor belts by myself because the teens (kids of managers) that were assigned to them decided to venture off and chat to each other repeatedly. 
Apparently I wasn't doing well enough because i was told 'multiple times' to pack the boxes properly, not caring about what happened after I told them my struggles.
I got told if i didn't speed up i would potentially get fired, and for someone that suffers with DEPRESSION AND ANXIETY which i made sure to tell them, made me extremely uncomfortable and they were unforgiving by constantly reminding me they could fire me, so you could imagine the tension before coming to work and during.
Every mistake you make will be pointed out. There are no words of encouragement, only what you're doing wrong, and if you did anything right, it wasn't good enough and to be done better. 
For a place that had mental health awareness painted everywhere, it was pretty hilarious at the contradiction form how i was treated.

We weren't aloud to fill our water bottles from the water dispensers, we were being monitored by cameras and they picked up on people refilling their bottles even though it's a very tiring and physical job, so the laugh is they actually told us to bring 2 bottles instead of refilling our bottles to save time as if there was any where to put them in the first place. Joke. 

They monitored trips to the bathroom, so if you took around 5 minutes they make sure to remind you you're taking too long and not to wipe properly apparently. 

The work itself wasn't too bad, but the people are like from a zoo and if you're thrown in with the wrong kind it's so uncomfortable. People there look like zombies that genuinely hate working there and won't talk to interact unless they take a liking to certain people. 

The only good thing about it was the money. (i dont remember the exact pph) but it's a job at the end of the day, it's what we apply for, not because we 'want' to work for them. For such an awful workplace they set their standards surprisingly high.

A 'normal day at AH consists of you arriving before your shift to maybe find a desk in time with the required equipment to log on if you are lucky- if you start at 9am, you are expected to be ready for calls at 8.59am, if you are late logging on your are questioned, hot desking is an issue as never enough desks, the place is filthy- you never see a cleaner. Your breaks and lunches are timed. You are given up to 6 minutes personal time per day so basically you have to go to the toilet on breaks and lunches and get water from the decrebid water cooler.

You are expected to deal with any admin for the duration of the call, calls are times, admin time is times, you are literally expected to answer call after call ( there will easily be 100 people waiting )whilst also leaving accurate notes on the system and also do a thorough job.... calls are checked for quality, there are something like 40 questions you must pass and keywords you must say or you 'autofail' if a customer says thats all they want, you still have to ask, is there anything else i can help you with. The CS side is poles apart from the warehouses, communication is shocking. I have never worked for a company that has such a 'ive done my bit' attitude. The same issues are raised, day in day out. Micro management is horrendous. Managers spend more time having meetings about meetings and filling in tick boxes. If you are willing to work flat out for every minute of your day, this is the place for you. Staff turnover is horrific and speaks volumes, many people dont even make the 1st day. There are a rare few decent managers, the rest are quite frankly bullies who hide behind procedure and allegedly being 'mental health first aid' trained. It speaks volumes when the job advert shows a 'perk' as having mental health first aiders....believe me, you will need it! i would 100% not recomend the South Normanton Customer Services at AP1 to anyone. Alloga falls under the same company 'umbrella' and even they don't like being associated with AH. Alot of people transfer to them and are quite happy, its better run, pays more and has a completely different culture. 

A typical day included getting into work at 8am going straight to the warehouse desk and getting our list of jobs for the day. Me and my driver then collected the deliveries which we loaded into our van. Getting all the deliveries double checked we signed in and started our route. There was generally 16 drops a days. The routine was to get the invoice ready for the customer, get the tote out of the van, make the delivery to the customer and get them to sign. At the end of each day i was asked to work in the offices to file away invoices or put in order bits of paperwork.

I learned customer service skills and I gained confidence during this job.
During this job the managment was really involved with the work always being around if there was any problems and checking the work was done properly.
The co-workers were helpful and friendly. Everyone knew eachother and always had a laugh and was talking to eachother daily. My driver was helpful during the day helping me lift the heavy boxes and making sure i was doing things right but also allowed me to do some of the work to let me learn.

The hardest part of the job was the lifting of the heavy boxes round the back of the van and getting them onto the trolley to get them to the shop. Also while parked up, getting the trolleys across the road on some busy roads was difficult.

The most enjoyable part of the job was being out of the busy warehouse being able to do the job your own way and quickly as there is no one from getting in your way. Also always meeting different people during the day is nice and making sure you give them good customer service.

They should advertise differently to stop disappointing people. First of all, I would change it to a minimum of 50 hours a week and claim you can get above 2000£/per month after tax, then I would do a really good reshuffle of the runs some runs are harder, some are easier. I've done one that I went on it with just the info from the scanner and smashed it. The thing with all the multi-drop jobs is you have to face the public/city parking and that can be a real challenge. I would describe that as the hardest part of the job but there is no need to panic as at the end of the day if you can't finish it it's not really your fault for not having parking spaces and with this specific job is a bit of a challenge as the pharmacies are usually in town centers or they don't have a dedicated parking space. They're getting new vans, they're in a need of new reliable staff, it is a hard job but you can make a decent wage from it but not coming in earlier and work for free and just simply finish later in the day and get as many hours of overtime as you can as the managers can't really do anything about it. The quicker anyone does the job by the book, the quicker the company will see how the job actually is.

I worked here for 5 months before it all got to much. Management is poor. Work loads are way to heavy. Set time to get the runs done with no time spared if anything happens while out. If anything does happen management don’t want to know. As a driver they set you out to fail with very short time slots for your route. Plus using the loghtfoot which is poor and managing speed direction doesn’t allow you to concentrate solely on the road which I found really dangerous. It’s 48 hours a week however I was doing way over 60 with no help from management to bring them down. To think you only get 4 days off per 4 weeks. If you have a family this is not the job for you. However the worst thing is holidays. With the amount of drivers they have only 5 can be off a 1 time. Out of around 170 holidays must be booked 12 months in advance. How anyone can do this is beyond me. Overall good money. Poor hours poor management very heavy workload and your treated as a number not a person.  And if you have a day off you must bring the van back get a lift gone and get a lift in the day you return to work. Then they just moan that your car is left there for weeks on end but how can you drive a van and a car home?

Where do I start my day should start at 7am but need to arrive earlier to park my van in it’s designated space (because stock is in the way) unload empty bins from night before then start to do a porters job (no extra money) by splitting pallets down of stock and placing it at the rear of each van not just mine some 9 or 10 vans in all then scan everything onto your van in order of delivery then off you go out on the road the lighfoot system monitors your driving you may get a phone call telling you to slow down great if you didn’t have so much work to deliver all being well back by 1pm lunch till 2pm then repeat you will find that your going out to the same customers this time you may only have a tube of cream in a bin for them not anything urgent which in our opinion is what it should be urgent orders only the truck that brings your pm work down to you is not allowed to leave the depot until management say so they sometimes make it late waiting for 1 bin which in turn makes everyone late I could go on and on but do yourself a favour don’t leave a decent job to come here you will REGRET IT big time 

Salary is ok but you got to work hard for it.  Typical day starts at 6.45 am, unload empty boxes from your van then make a coffee to take out with you.  7am hgv turns up and everybody has approx an hour to unload it, organising totes and boxes into bays whilst also loading your own van at the same time.  Leave at 8am doing approx 20 drops over 150 miles on a typical route.  Return at 1pm unload empty totes and second delivery van turns up about 1.20pm leaving approx 10 minutes break.   Leave again at 1.45pm and do less drops buy could still cover another 100 to 150 miles on average getting home anywhere from 5pm to 6.30 pm  (late finishes frequent when 2nd delivery van comes in late).  So average 11 hour day Mon to Friday and 5 hours on Saturdays as 1pm finish (morning runs only).  Typically 60 hours week with Sundays off and very difficult to get holiday time off when you want it which also has to be booked months in advance.  I could handle the 5 day week but I personally think additional Saturday working is tiring for everyone I work with.  Recreational and family time, work/life balance is poor.  

Just a temping job for me though Reed Global as a warehouse operative in Duncrue. A typical day would start around 10am and finish at 2pm, with occasional overtime if desired. 

The job itself consists of using dispatch notes to pick various prescription and non-prescription drugs and treatments in a relatively compact warehouse. As I have mentioned, it's a relaxed atmosphere where the most important thing is accuracy (obviously, considering the product).

Management are largely hands-off when it comes to warehouse staff, and the workplace culture is quiet and simple, in that everyone seems to be off doing their own thing, which suited me, as getting to know people personally when temping can have it's own drawbacks (i.e. you're never going to see them again!).

The hardest part of the job is probably getting to the location if you don't drive (I wouldn't recommend taking the job if you rely on public transport as it's very poor in that location, and the pay won't compensate for the hassle of travel in my opinion - two buses for me, 3 hrs total travel time), as the actual job itself is pretty easy to pick up: find the product and send it to despatch.

At Alliance Healthcare the biggest asset is without doubt the employees; through difficulty, change and immense pressure, they continue to achieve outstanding individual targets and to work together to achieve a better customer experience.

The management structure within the department is fairly recent and has benefitted the growing team, during which employees aided in covering this transitional period and allowing managers to gain knowledge of the prescription ordering sector.

Despite the learning and pace of work being extremely fast and regularly working under pressure, there is a great feeling of achievement when completing certain challenging tasks and the camaraderie between colleagues eases the more testing moments. 

The most difficult part of the day proves to be at the busiest periods where even the most efficient multi-tasking does not cover the customer demand. At these times we sometimes have no choice but to prioritise between clerical tasks and customer service while always being mindful of targets.

I worked from 11.30am-3.30pm , typical day in my shift it's cutting over 1000 boxes from picker line team, brushing floor, empty the bins, tidying up warehouse, outside little picker, training, etc. Friendly staff, and always busy. Bad thing is clock in and clock out must be done correctly, not allowed early or late, leadership can put you off I'm shift, shouting over loudly telling you what to do, unorganised company, when cleaner off 3 of them, they never get anyone to help me. I was new left on my own, to do all jobs myself, with little time and experience. I still keep going as nice people to talk to. Otherwise I will go from. Bad leadership, always picking on girl me, not like me. Can be better, not allowed talking, use phone or drinks. But even so they still can found some faulty about you during your trial periods. Not very good to work with. They cut down picker people time 1 hour unpaid, Sent them home mean I got to do their job instead. Not right to me too. Lucky I finished with them. Not regret not back again. 

Top Job Titles	Average salary
Truck driver 2 salaries reported	£14.23 per hour
Delivery driver 1 salary reported	£13.00 per hour
Driver 1 salary reported	£31,996 per year
Warehouse worker 3 salaries reported	£13.74 per hour
Warehouse supervisor 2 salaries reported	£30,750 per year

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